5/5
FacebookEfficient.Persistent.Pleasant.
Agent replied · 30 April 2023
Thank you Ian - much appreciated
Trusted Agent profile · Staines upon Thames · Middlesex
Verified
The Frost Partnership Staines reviews in Staines upon Thames
★★★★★
453 reviews across 4 platforms
146-148 High Street, Staines upon Thames, Middlesex, TW18 4AH
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Staines upon Thames, Middlesex, at 146-148 High Street, is rated 4.3 out of 5 across 453 reviews on four platforms, including 133 Google reviews rated 4.6.
133
Reviews on Google
This office
229
Reviews on Facebook
Business-wide
27
Reviews on The Trusted Agent
This office
64
Reviews on Trustpilot
Business-wide
Want The Frost Partnership Staines to help?
Send The Frost Partnership Staines a message.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers6 reviews
Having recently moved into our new house, I can’t help but be thankful for all the work the team and Frost Staines have done in both selling our Flat but also ...Read all 6 from sellers
Buyers4 reviews
As a buyer, I was extremely impressed with the level of service provided by Frost Partnership in Staines. I was in communication with Jamie, Andy and the team ...Read all 4 from buyers
Landlords3 reviews
I have recently used FROST for letting out my flat and i found them extremely good and helpful with the whole process. I mainly dealt with Chris Cotton with ...Read all 3 from landlords
Tenants2 reviews
I have given a 5 Star rating for Mr Chris Cotton at the Frost Staines Lettings. Chris was my first point of contact when I was lookingrfor a property to rent ...Read all 2 from tenants
About The Frost Partnership Staines upon Thames
Our Staines-upon-Thames Estate Agents office covers: Staines, Laleham, Stanwell Moor, Egham, Thorpe, Chertsey.
Reviews
Every review we hold for the Staines upon Thames office, from every platform, shown as written. First names only.
Facebook5/5
GoogleJamie King and all the team worked extremely hard to make our house sale happen. A very professional estate agency who work beyond their requirements to meet everyone’s needs. I would definitely look to use their services again.
1/5
GoogleRating only, no written review.
1/5
FacebookVery poor service for rental Management !
Agent replied
Hi Mary, Please can you DM your contact details and the area office you've been dealing with. Many thanks
5/5
FacebookExcellent customer service. Thank you!
Agent replied
You're very welcome Paul, and thank you for taking the time to send us your review - much appreciated!
5/5
The Trusted AgentSale of property
Frosts in Staines (Darragh and Jake) worked particularly hard to sell our property and were supportive all throughout the process which ended up lengthy.. Would highly recommend if you are thinking of selling a property..
5/5
The Trusted AgentEXCELLENT all round service!
Fantastic people to deal with. Thoroughly pleased with every aspect of the rental process. Trustworthy, calm and hard working people. I’m very happy and will be using their services again in the future.
5/5
The Trusted AgentTop quality service
Andy at Frost Staines new his stuff and secured a sale at full market value. The feedback and service throughout was exceptional and we were very pleased with the overall service received.
4/5
GoogleProfessional, serious, helpful. Everything that you need from an agency. When we had an issue in the house, it was dealt quickly. First good experience I ever had with a lettings agency.
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Many thanks for leaving this 5* review for our Staines team, it is very much appreciated. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Many thanks for leaving this 5* Google review for our Staines team. It is very much appreciated. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
FacebookHeather and Sam (CSG branch) were an effective sales team; thorough, diligent and persistent throughout. We’ll definitely use them next time.
5/5
The Trusted AgentAmy was very helpful and reassuring throughout our move.
All aspects of our move went very smoothly Thanks to The professionalism of Amy and colleagues at Frost Partnership's.
5/5
FacebookAmazing lovely people.. not like the other pushy agents. Thank you for helping us find out very first house ♡
1/5
TrustpilotI do not recommend anyone
I do not recommend anyone. Rude, unhelpful, unprofessional people.
1/5
FacebookRequire lots of chasing, give incorrect/misleading information
5/5
FacebookAmazing staff! Jacqui, Greg,Andrew are wonderful and very helpful with all they do! Very professional!
2/5
GoogleRating only, no written review.
Agent replied · 4 July 2023
Many thanks for leaving this 5* review for our Staines Lettings team, very much appreciated. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2024
Many thanks for leaving this 5* review for our Staines team, it is very much appreciated. Best wishes to you from all at The Frost Partnership Estate Agents
1/5
GoogleRating only, no written review.
Agent replied
We believe you have submitted this review in error as we have no record of you on our database. If this review has been placed in error we politely ask that you remove it as this negatively affects our business. We take all feedback seriously and we would like to look into this. We would be grateful if you could email your contact information to marketing@frostweb.co.uk and a manager will contact you. Kind regards
1/5
GoogleUseless
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied
Many thanks for leaving this 5* review for the Staines team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleRating only, no written review.
Agent replied
Hi Beverley Many thanks for your 5* review for our Staines team. Best wishes from all at The Frost Partnership Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Frost Partnership Staines
What do sellers say about The Frost Partnership Staines?
6 reviews from sellers, rated 4.8 out of 5 on average. For example, Jason wrote: "Having recently moved into our new house, I can’t help but be thankful for all the work the team and Frost Staines have done in both selling our Flat but also ..."
What do buyers say about The Frost Partnership Staines?
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Arran wrote: "As a buyer, I was extremely impressed with the level of service provided by Frost Partnership in Staines. I was in communication with Jamie, Andy and the team ..."
What do landlords say about The Frost Partnership Staines?
3 reviews from landlords, rated 5.0 out of 5 on average. For example, Sohail wrote: "I have recently used FROST for letting out my flat and i found them extremely good and helpful with the whole process. I mainly dealt with Chris Cotton with ..."
Want The Frost Partnership Staines to help?
Send The Frost Partnership Staines a message.
