Trusted Agent profile · St Margarets, Surrey

Dexters St Margarets reviews

★★★★★ Excellent

893 reviews across 1 platform

1 Chertsey Road, St Margarets, Surrey, TW1 1LR

Part of Dexters, see every office.

Dexters's office in St Margarets, Surrey, at 1 Chertsey Road, is rated 4.9 out of 5 across 893 reviews on 1 platform, including 893 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

893

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the St Margarets office, from every platform, shown as written. First names only.

5/5

Google

Dexters sold our flat recently and were really amazing, Stevie and Janine were so helpful in getting a tricky sale over the line overcoming lots of challanges along the way! I would have no hesitation in recommending Dexters to friends and family and will use them again in the future! Well done!

Brendan · 21 March 2024

Agent replied · 19 June 2024

Dear Brendan, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our St Margarets office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

2/5

Google

Dexters were our letting agent and property management team. They were very quick at finding a tenant so their sales team is good - Natalie was our contact point and was very professional. However their property management team is poor - lead by Chris. We basically received no communication apart from the monthly statement showing their invoices and when I asked specific questions they were often ignored. I expected a lot more from their service and have been disappointed by their attitude and professionalism. It is clear that they are more focussed on the sales than the property management and so I would not recommend them for lettings management.

Peter · 29 June 2021

Agent replied

Dear Peter, I am sorry to read your review and understand that the Director of Property Management has been in touch with you in relation to this. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Working with Samantha Young at Dexters was such a welcome relief. I was shopping around and using every agency to try and find the right apartment for me. Working with Samantha was finally like working with a professional who had your best interests at heart and not an agent that was trying to push you out of your budget or convince you to view unsuitable places or use outdated scare tactics to rush you along. Even with snags presented by Covid, she did everything she could to overcome obstacles and ensure the process was stress free. And now I'm about to move into my new apartment! Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Robyn · 20 June 2021

Agent replied · 19 June 2024

Dear Robyn. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Since my first call with Samantha at Dexters St Margarets, she was so pleasant and showed that she really wanted to help me find our new home. Unlike most agents who are quite dismissive and even arrogant, she was really kind and proactive during the whole process of viewing, credit process, moving in and even after the move continued to be available for any question. Samantha made the overwhelming process of finding and moving to a new house easy and pleasant, so grateful to have found her.PositiveResponsiveness, Quality, Professionalism

Josani · 20 June 2021

Agent replied · 19 June 2024

Dear Josani, Thank you for taking the time in providing such lovely comments about Samantha in our St Margarets office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I worked with Lauren in the St. Margarets office. Although I didn’t ultimately find a place through Lauren, I wanted to leave a review anyway. Lauren made an effort to understand my needs. She kept in contact regularly and I never had to chase her about properties. She was efficient, responsive, and honest about the need to prioritise what I needed and compromise about what I wanted. I’m so doing she actually helped me to home in on what was really important, which facilitated finding a place in which I can be content. Lauren was pleasant and helpful!PositiveResponsiveness, Professionalism

Evathorne · 20 June 2021

Agent replied · 19 June 2024

Dear Eva, Thank you for taking the time in providing such lovely comments about Lauren in our St Margarets office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Having dealt with many an agent in my quest to sell my property, we were incredibly lucky to have finally been assigned Danielle. Her professionalism and savvy approach coupled with our sheer determination and tenacity meant that we are now writing this from the property we chased from the moment we saw it. Danielle supported our drive, held our hand and guided us through the many bumps in the road. Even at the last minute when things looked uncertain, her expertise and hard work meant that the chain was able to navigate its way through to a successful completion. It is difficult to recommend an agency but we would definitely rate and recommend Danielle.PositiveProfessionalism

Deepa · 20 June 2021

Agent replied · 19 June 2024

Dear Deepa. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Nancy, Emily and the team at Dexters go above and beyond for their clients.We've sold twice now with Dexters St Margarets in the area and both times we've received great service and care from them. The second time was a more tricky sale in difficult times but they continued to work hard for the sale and assisted us right up until the completion. You get a really personal service - phone calls and emails - not just automated updates. I have no hesitation in recommending them!PositiveResponsiveness, Quality, Professionalism

Clair · 20 June 2021

Agent replied · 19 June 2024

Dear Clair and Bertie, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

4/5

Google

Really good service! I cannot thank Natalie and Samantha enough. They were both super helpful and full of knowledge and advice throughout the entire process on letting my apartment. I first met Natalie who came over to view my apartment and I remember her saying ' I'll have no problem getting this let' or words to that affect. From that point on I had all confidence in this agency. I was then handed over to Samantha, who like Natalie was very confident and equally as professional; golly at one point I thought I was working for them 😉 they were consistently in contact checking if I had this and that in place, which really kept me on my toes. Samantha was always available whenever I needed advice and even set up a skype call with potential clients which I was very impressed with. I would definitely recommend Dexter's St Margaret, keep up the good work team ! 😊PositiveProfessionalism

Sandy · 20 June 2021

Agent replied · 19 June 2024

Dear Sandy, Thank you so much for the fantastic feedback, Natalie and Samantha are delighted that you have taken the time to submit this to us. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer

5/5

Google

Great help and amazing experience with Dexters St Margaret! Leena and Noran were incredibly helpful and supportive in my journey to find the perfect flat, Thank you , great communication, made the process navigation very easy and friendly !

Mihaela · 26 October 2024

Agent replied · 9 November 2024

Dear Mihaela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Love Dexter’s! They make the process very clear and make you feel taken care of. Especially Noran, who really made the process feel personalized, taking all our needs into account and working tirelessly to see us all the way through the process. Thank you!

Mimi · 3 August 2024

Agent replied

Dear Mimi, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Samantha has been an incredibly hard working professional and hard working agent , helping me with such a difficult situation finding the right property to rent for my families needs, she never gave up when situations became tricky and her tenacity to find me a beautiful home never faultered ,. We are now all in a beautiful home which we love , can’t recommend Samantha and Lauren and the team enough!PositiveResponsiveness, Quality, Professionalism

Lisa · 20 June 2022

Agent replied · 19 June 2024

Dear Lisa, thank you for your 5* review. We are pleased to read that you have had a 5* experience with Samantha and Lauren in our St Margarets office. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Harriet was the agent who I dealt with for my property enquiry and viewing. Energy, professional, courtesy, knowledgeable, active and immediate following up, sincerity and even-handedness, inspires trust are some of the words/adjectives I would use to describe Harriet. She is a great credit to Dexters.

John · 25 June 2024

Agent replied · 24 August 2024

Dear John, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

We had the pleasure of having Lauren as our agent when looking to move, she helped us find the perfect place in a location that fulfilled all our requirements! We are very happy and thankful as we had many questions during this process, and she was always quick to respond via either email or phone calls. Thank you Lauren for helping us find our coming apartment and helping us with any queries we had during the signing process!

Emma · 21 September 2021

Agent replied

Dear Emma, I am delighted to read your review for Lauren who has assisted in finding you a new home. I would like to wish you all the best and thank you again for your great feedback. Kind regards Asma Chughtai, Customer Relations Team.

5/5

Google

Samantha made my move so much less stressful. She is so friendly and helpful and nothing was too much trouble for her. She was always very prompt at returning a call or an email no matter how many questions I asked her. If I move again in the future then I will hope it will be Samantha that helps me again but I will definitely choose Dexters over the other estate agents that I dealt with.PositiveResponsiveness, Quality, Professionalism, Value

Rachel · 20 June 2021

Agent replied · 19 June 2024

Dear Rachel, Thank you for your kind words regarding our St Margarets office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I worked with Samantha from the Dexters St.Margaret's lettings team in September. She was beyond helpful from start to finish, took on board everything I had wanted and got me to view something before it even hit market and eventually secure it. Professional, cheery and always responsive, I'd highly recommend anyone looking for properties in the area to work with Samantha, she is honestly an absolute gem on the team.PositiveResponsiveness, Quality, Professionalism

D · 20 June 2022

Agent replied · 19 June 2024

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Charlie Evens has been hands down one of the best estate agents we have ever met. He is honest, responsive and been beyond supportive through the process of us renting our most recent property.

Amy · 13 December 2024

Agent replied · 27 December 2024

Dear Amy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Lauren has been very attentive with regular updates on the search for new tenants and in fact we secured the first couple who viewed the property at both the asking price and length of term we wanted. All paperwork has been completed quickly and efficiently. She is always so positive and is a pleasure to deal with. Natalie's whole team has looked after our property for a while and they have always gone the extra mile for us.

Abigail · 20 June 2021

Agent replied · 19 June 2024

Dear Abigail, Thank you very much for your great review regarding our St Margarets Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

4/5

Google

We put a property on the market in January with Dexters . Nancy Miller the director came to see us at the house initially , along with a colleague. They spent time with us , and Nancy was very interested , and positive, and gave good advice to achieve a sale . She kept us fully informed every time there was a viewing, which they undertook , as we live over 100 miles away from the property. We had regular feedback from the team , and couldn’t have asked for a better service. From start to finish the whole process went smoothly , and nothing was too much trouble . Nancy and the team were fantastic , and we can highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Christine · 9 January 2021

Agent replied · 30 September 2023

Dear Christine, I was delighted to read the comments in relation to our St Margarets office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I just completed my renting process with Noran Antao. He was a great help and always kept me posted about the progress. Even though I was busy sometimes but he was on top of everything and helped complete the process in time.

Saad · 13 February 2026

Agent replied · 13 April 2026

Dear Saad, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Stevie and Sam is been extremely helpful in finding the house I wanted .They both are extremely helpful and carries high standard of professionalism and customer care. I highly recommend their service. Thanks to both of them for their hard work and support .All my best wishes for them and for the team .

Smita · 9 December 2023

Agent replied · 30 December 2023

Dear Smita, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Our situation was quite challenging, our current apartment was on the market for sale, and at the same time, we were actively searching for a new one to move into. This meant there were numerous viewings for both our flat and the ones we were considering. Despite the complexity, the entire process was expertly managed by the amazing agents at Dexters St Margarets, both from the sales and lettings departments. I want to extend my heartfelt thanks to the Team for their tactfulness, punctuality, excellent time management, and reliability throughout. A special mention goes to our lettings manager, Noran, who provided us with the most relevant options and helped us quickly find our new home. We are incredibly grateful for his support!

Elena · 1 January 2025

Agent replied · 8 January 2025

Dear Elena, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Alice and her team at Dexters St Margarets office worked hard in marketing my property. They provided regular updates throughout the process. There are many estate agents to choose from and it’s difficult to know which one will do the best job but I took a leap of faith and I would not hesitate to use them again.

Louise · 31 August 2023

Agent replied · 30 September 2023

Dear Louise, Thank you for your kind comments regarding Alice and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Our experience with Rhys and Kiah was absolutely fantastic. Right from the start they were proactive in contacting us and all information was clear and timely. The were both really friendly and open at all times which meant for a smooth experience in renting through Dexter's. The way this branch operates should be an example to all estate agents.

Brendan · 1 August 2023

Agent replied · 30 September 2023

Dear Brendan, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We exchanged contracts today, largely thanks to the efforts of Stevie and her team. She has been professional, responsive and a source of good advice at every stage of our sale. She is pro-active and trustworthy. The team were well briefed and would help if they could, and if not Stevie or Alice would get back to me promptly. I would strongly recommend Dexters St Margaret's

Alison · 15 December 2022

Agent replied

Dear Alison, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters St Margarets

How many reviews does Dexters St Margarets have?

Dexters's St Margarets office has 893 reviews across 1 platform: 893 on Google.

What is Dexters St Margarets's rating?

Dexters St Margarets is rated 4.9 out of 5 across all 893 reviews, and 4.9 out of 5 on Google from 893 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, St Margarets won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Where is Dexters's St Margarets office?

Dexters St Margarets, 1 Chertsey Road, St Margarets, Surrey, TW1 1LR.

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