Trusted Agent profile · St Margarets, Surrey

Dexters St Margarets reviews

★★★★★ Excellent

893 reviews across 1 platform

1 Chertsey Road, St Margarets, Surrey, TW1 1LR

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Dexters's office in St Margarets, Surrey, at 1 Chertsey Road, is rated 4.9 out of 5 across 893 reviews on 1 platform, including 893 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

893

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the St Margarets office, from every platform, shown as written. First names only.

5/5

Google

Ginny (Ginevra) has been a really amazing property manager. Although we were displaced out of of flat for over a month I think the scenario was a home owners worst nightmare. Sewage back up into our ground floor flat. We were reimbursed all of our rent for the time we were displaced and as our landlord was so lovely he reimbursed the cost of the hotel we were staying in. When something like this happens we were so thankful we had a great property manager who was working round the clock (even in the weekends) to ensure we were back home in a timely manner and reimbursed by the insurance company. Now we’re back in our beautiful flat with gorgeous new floorboards! Thank you Ginny!

Beatrice · 29 July 2019

Agent replied

Dear Beatrice, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our St Margarets Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

I would highly recommend Dexters and especially amazing Lauren, who not only found the perfect property for me, but also was very helpful in all the steps of the process. She was always in touch with me and very responsive and attentive to my any of requests and questions. Thanks to Lauren, within less than a week I became an official tenant of an new amazing home.

E · 20 June 2022

Agent replied · 19 June 2024

Dear Eliza, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would highly recommend Dexters and especially amazing Lauren, who not only found the perfect property for me, but also was very helpful in all the steps of the process. She was always in touch with me and very responsive and attentive to my any of requests and questions. Thanks to Lauren, within less than a week I became an official tenant of an new amazing home.

Eliza · 18 June 2022

Agent replied

Dear Eliza, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We sold our property with Dexters, and they have been very good throughout the entire process. There were a few complexities along the way - no fault of the estate agent - and the Dexters team did an excellent job of navigating a smart way through to the finish line. No hesitation in recommending them - I would use them again for sure.

Richard · 15 November 2022

Agent replied

Dear Richard, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Noran was extremely helpful in my search and was able to understand my requirements and find the property that best suits my needs. He also made the time to contact me when the viewing was cancelled due to the tenant and rescheduled it.

Fiona · 20 April 2024

Agent replied · 19 June 2024

Dear Fiona, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our St Margarets office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

I’ve been really impressed by the whole Dexter’s sales team for our house purchase. Alex, Ian, Elly and Elliot have all been very proactive, supportive and accommodating in helping make the process go as smoothly as possible.

Christopher · 13 February 2026

Agent replied · 13 April 2026

Dear Christopher, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Google

I would like to give a big thank you to Lauren Bentley who helped me to find our first home in UK. She is hard working, efficient and always goes the extra mile for my special situation (I was outside UK when I was looking for the apartment). Lauren's effort is highly appreciated.PositiveResponsiveness, Quality, Professionalism

Dorothy · 20 June 2023

Agent replied · 19 June 2024

Dear Dorothy, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Lauren Bentley is my regular contact at St Margarets office , she is very efficient , polite and helpful, she keeps me inform about my property and helps me find new tenant when the present tenants leaves , very Professional

Vijay · 20 May 2024

Agent replied · 19 June 2024

Dear Vijay, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

5/5

Google

Samatha and Dexters was an absolute pleasure to deal with. Relocating from Australia was daunting but with the kind care I got from Sam and the team there it has been an extremely smooth process and I am extremely pleased with the result. The only disappointing part of the process was the fact that Sam is so committed to her work that she is thus unavailable for the PM general election at the end of the year.

Nick · 19 November 2019

Agent replied

Dear Nick, I am writing to say thank you for your kind comments about the service you received from our St Margarets Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I came to Dexters in August 2016 after the estate agents we had used in Richmond for the previous 7 years successfully had suddenly failed to motivate, were not listening and had not brought enough people to see the flat. I spoke with Natalie Plantanias, the Lettings Manager at Dexters, St Margarets, who responded to my nerves about the current tenants leaving in a couple weeks, motivating right away and coming herself with a colleague to photograph the flat. Within 5 days we had 6 viewings and within 10 days we had an offer from very nice and reliable tenants who we signed contracts with. What a relief! Natalie and her team were punctual and responsible every step of the way and provided excellent communications throughout. We felt heard and cared for in their experienced handling of the details. We'd like to say thank you Natalie and thank you to the team! Your friendly professionalism made the process a joy. Kelly Burks, St Margarets Resident

Kelly · 1 October 2017

Agent replied

Dear Ms Burks, I am pleased to read that we have delivered the five star service that we pride ourselves on and would like to thank you for taking the time to write this review and for your kind words about Natalie and the team. We look forward to assisting you in the future and would like to take this opportunity to wish you all the best. Kind regards, Anna Devey Customer Relations Administrator.

5/5

Google

Harriet has been an absolute star, so helpful and my purchase is steaming ahead. I am so relieved and so very grateful. Her professionalism and customer service skills are second to none.

Cathy · 26 September 2024

Agent replied · 24 October 2024

Dear Cathy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Noran is being very helpful and professional, we made an offer in a property that we saw with him but it was too low, we will keep looking.

Jarrao · 20 November 2024

Agent replied · 11 December 2024

Dear Jarrao, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Alex Zw. It has been a great pleasure working with Alex: always full of energy, wisdom, customer care and quite effective! I would fully recommend Alex to anyone!

Roman · 20 November 2024

Agent replied · 11 December 2024

Alex Zw. It has been a great pleasure working with Alex: always full of energy, wisdom, customer care and quite effective! I would fully recommend Alex to anyone!

4/5

Google

Sam was a pleasure to deal with - he helped us in finding + buying our dream home. The process was efficient, quick and Sam kept us up to speed every step of the way.

Harriet · 25 July 2024

Agent replied · 24 August 2024

Dear Harriet, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

It was the first time we dealt with Dexters and it’s been a great experience. Noran was really helpful and professional. He was thorough and provided regular updates throughout every stage. All round a positive experience. I would recommend Dexters.

Werda · 20 April 2024

Agent replied · 19 June 2024

Dear Werda, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Stevie has been outstanding agent to work with as we have navigated the process of buying in St Margarets with honest feedback and sound strategic guidance. She has made the entire process effortless - thank you!

Robert · 25 June 2024

Agent replied · 24 August 2024

Dear Robert, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Sam did a great job in managing the sale process, pushing all parties to a speedy and successful exchange and completion

Nick · 22 May 2026

Agent replied · 22 August 2026

Dear Nick, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Excellent service, quick and efficient and overall highly recommended. Natalie and her team were able to secure a desirable tenant in a short timescale. They have excellent local knowledge and made the effort to really understand the apartment. As such they were able to market the property in a very professional manner through their various channels with a positive outcome. This is my second experience with Dexters and has again been very positive.

P · 20 June 2020

Agent replied · 19 June 2024

Dear Peter, I am writing to say thank you for your kind comments about the service you received from our St Margarets Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We are first time buyers and have had a great experience thus far. Thank you Alex for being so helpful and making the purchase of our first home so enjoyable!

Ellie · 26 September 2024

Agent replied · 24 October 2024

Dear Ellie, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma

5/5

Google

Dexters are managing a letting for us in the area and have delivered both professional service and been extremely helpful. Sonia, Taylor, Noran, Poppy and the team have been great.

Neil · 26 September 2024

Agent replied · 24 October 2024

Dear Neil, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Excellent support by Dexters in my recent purchase, in particular Alex Zw and David Fisher who were extremely helpful in guiding me through the process, kept me informed at all times, and helped to engage all the stakeholders to ensure we met a tight deadline. Thanks a lot Alex & David from a very happy owner of a new property!

Faisal · 30 September 2022

Agent replied

Dear Faisal, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Let our property on Ailsa Avenue via Natalie and her team for more than three years. Their support has been exceptional: Both help whenever needed (we're on the US west coast, 8 hours behind the UK), and for re-letting the property. I recommend the lettings team at Dexter's St Margarets. They are the best in the area.

AB · 15 December 2022

Agent replied

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent service, quick and efficient and overall highly recommended. Natalie and her team were able to secure a desirable tenant in a short timescale. They have excellent local knowledge and made the effort to really understand the apartment. As such they were able to market the property in a very professional manner through their various channels with a positive outcome. This is my second experience with Dexters and has again been very positive.

Peter · 15 December 2019

Agent replied

Dear Peter, I am writing to say thank you for your kind comments about the service you received from our St Margarets Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

The team have been very efficient throughout the buying process. All the staff have been exceptional and very friendly, especially Sam, who's been an absolute gent and a pleasure to deal with.

Jezbyrne1 · 25 July 2024

Agent replied · 24 August 2024

Dear Jez, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team

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Questions about Dexters St Margarets

How many reviews does Dexters St Margarets have?

Dexters's St Margarets office has 893 reviews across 1 platform: 893 on Google.

What is Dexters St Margarets's rating?

Dexters St Margarets is rated 4.9 out of 5 across all 893 reviews, and 4.9 out of 5 on Google from 893 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, St Margarets won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Where is Dexters's St Margarets office?

Dexters St Margarets, 1 Chertsey Road, St Margarets, Surrey, TW1 1LR.

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