Trusted Agent profile · St Margarets, Surrey

Dexters St Margarets reviews

★★★★★ Excellent

893 reviews across 1 platform

1 Chertsey Road, St Margarets, Surrey, TW1 1LR

Part of Dexters, see every office.

Dexters's office in St Margarets, Surrey, at 1 Chertsey Road, is rated 4.9 out of 5 across 893 reviews on 1 platform, including 893 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

893

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the St Margarets office, from every platform, shown as written. First names only.

5/5

Google

Nancy from Dexters St Margarets has been outstanding since my first investment in property in the area in 2017 (and I dealt with a lot of agents!). The degree of accuracy and depth of both market and location knowledge provided by Nancy have given me a distinct advantage. I didn't even give Nancy the chance to ask whether she could sell my house ... I asked her to send me the contract well in advance because I trust her implicitly to value and market my property professionally and ethically, and to find the right buyer. It is a privilege to be able to share my experience as I wholeheartedly recommend Nancy 100%.

Bluebell · 30 September 2020

Agent replied · 30 September 2023

Dear Michelle, Having read your review, we would like thank you for your feedback about our St Margarets Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Natalie and her team are fantastic. We could rely on them at every step of the process for renting our place. They listened to us and our concerns and gave us their advice and honest opinion. Using their experience, they offered solutions at every important point of decision. They are extremely reliable, professional, responsive and they go the extra mile -- especially now during this time of crisis. We highly recommend them. With them, it was a smooth experience of renting our place!!!

Al · 30 September 2020

Agent replied

Dear Al and Ur PacLeh, Thank you so much for the fantastic feedback, the team at St Margarets are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

We are currently looking to buy a family home in St.Margarets and have seen a few properties through Dexters. Savannah has been nothing short of fantastic. She has understood our brief very well and has put in a lot of effort to find us our perfect home. She is never pushy and is always willing to answer any questions. Fingers crossed we buy our family home through her :) I have interacted with Nancy and Louie from this office and have found them very professional as well.

Aakanksha · 30 September 2020

Agent replied

Dear Aakanksha , Thank you for your review regarding your experience with our St Margarets Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We exchanged contracts today, largely thanks to the efforts of Stevie and her team. She has been professional, responsive and a source of good advice at every stage of our sale. She is pro-active and trustworthy. The team were well briefed and would help if they could, and if not Stevie or Alice would get back to me promptly. I would strongly recommend Dexters St Margaret's

Alison · 15 December 2022

Agent replied

Dear Alison, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Lauren from Dexters helped me organise things, was quick to respond and kept me in the loop with how things were going. This is my first time renting and she made the process quick and easy. The team are hands on and quick to get things resolved. I had a few issues when first moving in but Lauren was always there to help, I hope I won’t need to contact them much more in the future but it’s nice to know they are there if I need.

Susie · 25 August 2020

Agent replied

Dear Susie, Thank you for taking the time in providing such lovely comments about Lauren in our St Margarets office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Had a great experience booking and viewing properties with Alex. She’s professional, friendly and easy to talk to, and she genuinely took the time to share helpful insights about the market and nearby areas. She encouraged us to view more …

Cecilia · 13 February 2026

Agent replied · 13 April 2026

Dear Cecilia, Thank you for your kind comments regarding Alex and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

I sold my house with Dexter's , all the staff were very professional and helpful at every step of my journey , Danielle was very helpful and whenever I needed updates she was brilliant and that goes for all the team at Dexter's , Hannah and Alice were also brilliant . I would highly recommend anyone who is thinking of selling or renting to use Dexter's .PositiveResponsiveness, Quality, Professionalism, Value

Salma · 20 June 2022

Agent replied · 19 June 2024

Dear Salma, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I couldn't have asked for a better person to help and guide me through the whole process of renting a property. Samantha is one of a kind. She really went above and beyond for me in my opinion from being responsive, informative to answering or finding out answers to any questions I had. I highly recommend if you're renting a property or putting up a property for rent then look no further than Dexters St. Margarets and Miss Samantha Young for the area they cover.

Vural · 19 August 2020

Agent replied

Dear Vural, I was delighted to read your comments in relation to Samantha and our St Margarets office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

This was our first time dealing with Dexters. Noran was helpful and professional throughout the entire process. He was always available to answer my questions and never left me waiting, and provided regular updates throughout every stage. I am happy with the service I've received.

Ming · 20 May 2024

Agent replied · 19 June 2024

Dear Ming Tong, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma, Customer Relations Team

5/5

Google

Samantha was an absolute pleasure to deal with going above and beyond to find a rental property for us after recently relocating from Australia. We were registered with a number of real estates and I can honestly say the Dexters team and Samantha were the most professional and helpful with our enquires. Samantha was always friendly and did a great job touching base and informing us of any property that may have suited our brief. After extensive negotiating process we finally secured a lovely property which Samantha has presented to us. She made the whole process less stressful, explained every step clearly and was always very professional and friendly.

Simone · 26 March 2020

Agent replied

Dear Simone, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

The Dexters St Margarets team, especially Alice and Stevie-Leigh as well as Danielle and Alex, have made what could have been a stressful process very smooth! They arranged a phenomenal number of viewings all on one day and I was able to accept an offer based on this one day. They have been friendly, professional and very helpful. I would certainly recommend Dexters St Margarets to others looking to sell.

Mary · 19 April 2022

Agent replied

Dear Mary, It’s great to hear that you have had a brilliant experience with our St Margarets office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Like most things you a get a gut feeling if something seems right. My first meeting at the property I was selling in St Margarets with Nancy felt genuine, honest and professional. After agreeing to market the property with Dexters the team worked tirelessly to get potential buyers through the door. I was given regular updates on viewings from Louis, Emily and Savannah which reassured me that they were all involved in trying to sell the house. Once a buyer had been found and the 'paper work' process started, Emily went above and beyond to help and guide me through the necessary questions and answers resulting in a sale at the right price in super quick time. A massive thank you to all the team who I would recommend 100%

Alan · 26 January 2020

Agent replied

Dear Alan, We are delighted that you took the time to leave such a fantastic review which the St Margarets team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Harriet has been proactive in managing the whole process and kept things moving along quickly. She took the time to show me the flat and made sure everything was on track. Great to work with!

Rehan · 10 October 2024

Agent replied · 24 October 2024

Dear Rehan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

We sold our house with Dexter’s St Margaret’s and were thrilled with the service. We managed to obtain the asking price we hoped to achieve, and in the short time frame we had asked for as well! Viewings were thoughtfully consolidated into time blocks, to make it really easy to accommodate with a young family. Alice, Danielle and the team were very responsive and professional and made the process stress-free and seamless. Would highly recommend!

Bethany · 13 May 2021

Agent replied

Dear Bethany, Thank you for taking the time in providing such lovely comments about Alice and Danielle in our St Margarets office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

4/5

Google

I have found working with Natalie Platanias is head and shoulders above the other Estate agents. She is sharp, to the point and has a good grasp of what needs to be done. I even asked for my other propertites which are with dexters, but not in st Margarets to be managed by her. But the internal politics got in the way. She is someone that I enjoy working with.

Hamid · 15 March 2022

Agent replied

Dear Hamid, It’s great to hear that you have had a brilliant experience with our St Margarets office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Nancy from Dexters St Margarets has been outstanding since my first investment in property in the area in 2017 (and I dealt with a lot of agents!). The degree of accuracy and depth of both market and location knowledge provided by Nancy have given me a distinct advantage. I didn't even give Nancy the chance to ask whether she could sell my house ... I asked her to send me the contract well in advance because I trust her implicitly to value and market my property professionally and ethically, and to find the right buyer. It is a privilege to be able to share my experience as I wholeheartedly recommend Nancy 100%.

Michelle · 6 December 2019

Agent replied

Dear Michelle, Having read your review, we would like thank you for your feedback about our St Margarets Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I can't thank Stevie enough for everything she has done - from the beginning of my search right to the very end. She went above and beyond, keeping everything moving, advocating and professionally guiding me through what otherwise could have been a pretty overwhelming experience. Thanks a million Stevie! Dexters are lucky to have you!

Sara · 31 August 2023

Agent replied · 30 September 2023

Dear Sara, Thank you for your kind comments regarding the St Margarets team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sam Forster is very thorough, following up on all questions on the property and most importantly - an excellent negotiator. Highly recommended. Sales Support (Janine Du Plooy) has been instrumental also in pursuing all manner of solicitor queries in order to make it through to completion.

Giuseppe · 21 March 2024

Agent replied · 19 June 2024

Dear Giuseppe, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I’ve been using Natalie and her team for almost eight years to find tenants for and manage my property in St Margarets and rate the service they provide as excellent. They are very professional with great local knowledge of the market and always very friendly and approachable so it’s been a pleasure building a long standing relationship with them.

Sean · 3 May 2023

Agent replied · 30 September 2023

Dear Sean, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Samantha is extremely professional at her job. At the same time, she is a warm person and although we were in Turkey, we had absolutely no problem communicating. She responded to all our correspondence in a timely manner. Certainly one of the biggest chances in keeping the house is Samantaha and her service. We thank her very much, we got to know the Dexter brand very well and she did it.PositiveResponsiveness, Quality, Professionalism, Value

Koray · 20 June 2021

Agent replied · 19 June 2024

Dear Koray, Thank you for taking the time in providing such lovely comments about Samantha. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I sold my property with Dexters. It was a tricky sale as the buyer was at times elusive or just simply very difficult. Nancy was excellent in dealing with this sale, how she stayed sane throughout the process is nothing short of a miracle but shows what a professional person she is. Nancy was also super supportive of me when I was very stressed about it all and needy of assurances. I’m sure I wasn’t particularly easy to work with either. But we got there in the end & I believe that is solely due to Nancy, she is a star, polite, professional and full of empathy.

Lucy · 1 October 2019

Agent replied

Dear Lucy, Having read your review, we would like thank you for your feedback about our St Margarets Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I was looking for quite a while for a property to rent to move into without any luck. Samantha from Dexters St Margarets made this whole process incredibly slick and stress-free. From viewing the property to moving in, it was all confirmed and completed within a week and by far the best service I've received from any estate agency! If you are looking to rent in this area, do reach out to Dexters and Samantha in particular. Amazing service, really quick replies, professional and also very friendly and welcoming! Many thanks for making such a tough task feel easy!

Athar · 1 October 2019

Agent replied

Dear Athar, I am writing to say thank you for your kind comments about the service you received from our St Margarets Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Dexters were extremely helpful throughout the purchasing process, they were flexible when we needed to view the property multiple times and they recommended a really good solicitor and surveyor to help ensure the process was completed swiftly. A special thank you to Janine and Stevie who were very supportive throughout the process.

Henry · 31 October 2023

Agent replied · 30 December 2023

Dear Henry, It’s great to hear that you have had a brilliant experience with our St Margarets office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I am writing to confirm the very excellent service provided by the St Margarets Sales team in relation to the recent sale of our property in Cambridge Park. Nancy and her team provided good advice, organised and attentive service and clear feedback on every aspect of the sales process. Very hard working and generated and managed over 40 viewings to the property. At all times we felt that our interests as Dexters clients were being honestly and properly represented. Courteous, patient and pleasant people. A pleasure to do business with!

Ron · 29 July 2019

Agent replied

Dear Ron, Thank you very much for your great review regarding our St Margarets Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team

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Questions about Dexters St Margarets

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, St Margarets won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

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