Trusted Agent profile · St Margarets, Surrey
★★★★★
893 reviews across 1 platform
1 Chertsey Road, St Margarets, Surrey, TW1 1LR
Part of Dexters, see every office.
Dexters's office in St Margarets, Surrey, at 1 Chertsey Road, is rated 4.9 out of 5 across 893 reviews on 1 platform, including 893 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the St Margarets office, from every platform, shown as written. First names only.
5/5
GoogleDexters team at St Margarets has been of immense help to me. Team was quick and kind to share various options suiting my needs.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleI couldn’t be more pleased with the service that I received from Natalie and her team at the Dexter’s st Margaret’s. I visited their offices as i was looking to rent out my property. In a short time they managed to rent out my property to a great tenant. The service i received from the team was amazing. Everyone was extremely helpful. Thank you ever so much Natalie and team!!
Dear Eleni, Thank you very much for your great review regarding our St Margarets Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleBoth Stevie-Leigh and Sam went above and beyond helping us in the sale of our home. Just want to say thank you, very personable, always proactive and 100% responsive. The rest of the team was always available to help if needed.
Dear Kate, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with the St Margarets. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleNoran was very helpful and provide professional service. He always was very prompt in his replies to us and did everything he could to make our transition into a new house as smooth as possible.
Dear India, Thank you for your kind comments regarding Noran and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
5/5
GoogleWe had a really great experience with Dexters St Margarets when looking for a flat recently. Lauren is particular was helpful and professional and was really good about staying in touch and keeping us updated when potential properties became available. We managed to find a property through another agent in the end, but will definitely get back in contact in the future if we are ever looking for another property.
Dear James, Thank you so much for the fantastic feedback, the team at St Margarets are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleWe dealt with Sam in buying our house and he was great and helpful throughout. We found him to be very responsive, professional and patient!
Dear Lucy, We really appreciate you taking the time to leave such lovely comments about Sam. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
5/5
GoogleLauren has been extremely helpful to me in my search for a rental property, both in showing me properties to view and talking me through the letting process, of which I had no knowledge. Thank you Lauren for all your patience and attention.
Dear Susan, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe worked with Lauren Bentley from the St Margarets Office, and can not recommend her enough. She was professional, friendly, timely, informed and made the entire process (from finding to securing a property) absolutely seamless. It was such a pleasure to work with her - a true testament to the brilliant customer service Dexters strives to provide.PositiveResponsiveness, Professionalism
Dear Kelly, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleJust finally secured a place for me and my partner and I couldn't be more thankful to Samantha Young for going above and beyond to help us secure our dream place. Not only was Samantha quick to respond to any of my queries but also very friendly which makes the process all the better. I would definetly recommend Samantha Young to anyone looking for a property as you won't be disappointed !
Dear Julia, Thank you for taking the time to write a review about the great service you received from our St Margarets Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleWe had a really great experience with Dexters St Margarets when looking for a flat recently. Lauren is particular was helpful and professional and was really good about staying in touch and keeping us updated when potential properties became available. We managed to find a property through another agent in the end, but will definitely get back in contact in the future if we are ever looking for another property.
Dear James, Thank you so much for the fantastic feedback, the team at St Margarets are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleIn the process of buying a property from Dexters, and we have spoken to both Savannah and Alice. Savannah answered loads of questions about the property for us. Alice was amazing direct with us telling us exactly what she thought we needed ti do to secure the property which we needed. Enjoyed that I was not trying to read between the lines of estate agent talk.
Dear Louise. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleWorking with Lauren Bentley from Dexter St Margarets, was a pleasure. She took great care of us and helped us a lot during the rental process. I would definitely recommend contacting this office and especially Lauren. Thanks a lot one more time for you help and time. Yasemin Tümer
Dear Yasemin, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSpecial thanks to Mr. Noran Antao for his super excellent support during the transition process. Every item of interest (high and medium priority) was duly followed up and brought to a proper closure prior to move-in. In terms of communication, Noran had demonstrated candid and clear messaging leaving no room for confusion. We are happy and satisfied with Noran's support ... and extending our warm regards to the larger Dexters family. Looking forward to have a great stay!
Dear Vinod, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Noran. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
GooglePositive: I needed to move quickly due to unforeseen changes in my circumstances. Lauren Bentley was extremely professional and responsive throughout the process. She knew what I was looking for and provided an excellent service. She was very proactive with her approach and was a pleasure dealing with her through a very stressful time. Excellent service.
Dear Mr H, we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleMany thanks to Dexter. Thanks a bunch Lauren thanks to the team. Y’ll made it easy during the process of getting the house. Wonderful customer service, kind hearted. Thanks y’ll once again
Thank you for taking the time to leave a lovely review regarding Lauren. Kind regards, Asma, Customer Relations Team
5/5
GoogleHarriet was very efficient, providing answers to all our questions during our initial enquiry. She subsequently booked appointments speedily to suit our limited availability and was prompt and well-informed during our viewings.
Dear Chris, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
5/5
GoogleWe’re currently on the hunt for a house in St Margaret’s. Louis has shown us around several properties now and is always incredibly helpful, ensuring we have all the information we need
Dear Emma, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Louis. Please do not hesitate to contact us again. Kind regards, Asma
5/5
GoogleWe are in the process of buying a property with Dexters. Danielle has been very helpful the whole way through, answering queries promptly and seeking information from the sellers on our behalf. We hit some bumps in the road but Danielle made sure that we were well informed the whole way through. I would recommend Dexters to anyone looking for a home in the area!
Dear Sara. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleHad an amazing experience working with these guys, every person was super helpful. Especially Sam who has been extremely patient with us and helped us through our journey in buying our first home.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
1/5
GoogleThis real estate agent is the worst company I have ever dealt with, and I would definitely not recommend renting a house from them! I rented a house from this company in March 2024, signed a contract, and made the deposit along with the first rent payment. Throughout this process, they constantly pressured me to make the payments as soon as possible. After signing the contract, we planned to move in during the week of May 15, 2024. However, they informed me that the house was not ready and that I would need to postpone my move. I have a daughter who goes to school, and I had arranged everything, including her school transfer. Just 3-4 days before our move, I was told that we could not move in. Despite obtaining a parking permit for my car and making necessary changes to utilities and other arrangements, I could not move into the house I had paid for two months in advance. Due to this company's negligence, my daughter's school transfer was delayed, and I had to cancel all other moving arrangements. They did not pay the legal interest on the money I paid 2-3 months in advance, nor did they offer to cover the cost of the parking permit I purchased. I strongly advise against working with this company. I also reported the situation to Dexter's headquarters, but there was no response from them either
Dear Merve, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma, Customer Relations Team
5/5
GoogleStevie from Dexters is probably one of the best agents I’ve dealt with. Unfortunately we didn’t find a house through their branch as we changed our search area. Stevie was completely on it and new exactly what I was after. I hope you have the pleasure of doing business with her some day. Ultimate professionals.
Dear Steve,we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMy experience with Dexters has been amazing. Always very helpful, friendly and professional, Lauren was extremely efficient and made the whole process of letting a property a lot easier. She was always available to answer any questions I had and took the time to show me several properties in my area until I found the perfect one. I would not hesitate to recommend Dexters St Margarets!
Dear Mariana, Thank you for taking the time in providing such lovely comments about Lauren in our St Margarets office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleThank you to Nancy, Savanna and David for all their efforts in ensuring our transaction progressed according to our timeline. They're always at the end of the phone or email and made sure we were kept up-to-date at every point during the process. We really felt like they cared and were in this with us. A great team, would definitely work with them again in the future. Thanks all!
Dear Emma, Having read your review, we would like thank you for your feedback about our Emma Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleWe are currently selling our flat in St Margarets and would highly recommend the team at Dexters. Danielle and her team have been a fantastic help throughout the process and we couldn't have asked for more from them. Very helpful, very professional and would recommend to anyone looking to sell in the area.PositiveResponsiveness, Quality, Professionalism
Dear Rebecca. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, St Margarets won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.
