Trusted Agent profile · St Ives, Cambridgeshire
Verified
★★★★★
843 reviews across 3 platforms
24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
Part of Thomas Morris, see every office.
Thomas Morris's office in St Ives, Cambridgeshire, at 24-26 Crown St, is rated 4.7 out of 5 across 843 reviews on three platforms, including 730 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the St Ives office, from every platform, shown as written. First names only.
5/5
GoogleI had to sell my Park home to move closer to my family after the death of my partner. I did use Thomas Morris St Ives and I must say that Barney there was always professional, polite, helpful and very patient. I would recommend Barney to anyone.
Thanks for the recommendation Josette - Barney and the crew were pleased to help.
5/5
GoogleHaving dealt with Jemma Woodroff, the Property Consultant/Sales Progressor, and colleagues at Thomas Morris, I would highly recommend their service. My sale became particularly complicated but …
Jemma will be so happy to see this review Sandra - particularly for such a complicated sale. Thanks.
5/5
GoogleProfessional service from all members of the team, they all seemed keen to help whenever we called. Thank you to Jemma, who kept in touch with all parties and did lots of chasing up to try and progress things when it was going frustratingly slow. .
Thanks Karen - we really appreciate your comments which I will pass on to the St.Ives team.
5/5
GoogleThomas Morris provided the best service for our sale property! All the staff go the extra mile, wouldn’t hesitate to recommend to anyone! 5 stars from us!
We're grateful for your recommendation and 5 star rating Thom. We're delighted that the team at St Ives were able to deliver this service for you
5/5
Google22nd February, I finally managed to close and exchange contracts for the sale of my property. It took more than 6 months but the support, presence and management of the processes by Team TM; St. Ives is unmatched and dare I say, the BEST …
That's quite a review Cali - thanks so much, particularly for the name checks for all those that have helped!
5/5
GoogleWe swapped Estate Agents to In-house Wallingford after receiving very poor service from a competitor - and never looked back. Ryan made it extremely easy for us and we've been delighted with the professional, courteous and helpful service we've had from the whole team ever since. They are great at keeping in touch, providing sales and viewing information and offering advice, and we have no hesitation in recommending them to anyone. Bev, Oxford
Thanks Bev. It took a while, thanks for your patience, you were a pleasure to work with. IH. X
5/5
GoogleHad a viewing yesterday with Chloe Hart from the lettings team who showed us around a property we were interested in. I don’t have a bad word to say about the experience I had with Chloe Hart, she was very professional and very …
Great to hear that Chloe impressed you she will be really pleased with this feedback - thanks for taking the time to share your thoughts.
5/5
GoogleWe dealt with Justyna for our mortgage application and can't recomend her high enough, she was very down to earth and explained everything so that it was very easy to understand (which helps a lot!) and made the process one thing less for …
Thanks Julen! Justyna certainly has a knack of making mortgages easy to understand. Thanks also for your business.
5/5
GoogleTM made the process of buying a house go so smoothly. Every question I asked of them they answered promptly either by email or phone. I really couldn't fault them. I highly recommend TM if you are buying a house in the St Ives area. A special mention and thanks to Jemma who handled our case.
Hello Benedict and many thanks for your comments - I'll pass them on the the St.Ives team.
5/5
GoogleGreat Service. Although the software is in the development process but it serves the whole purpose and during any extra support we needed, Saqib, Suhail, Madhu, Alphiya supports fully and timely until the requirements are fulfilled. I recommend their service.
5/5
GoogleJustyna Fera was amazing explained everything to us so we could understand. Thomas Morris have kept in contact every step of the way of us selling and buying. Would definitely recommend Gemma at the st Ives branch too as she is definitely …
We’re pleased if you’re pleased Claire- thank you very much.
5/5
GoogleJustyna in the St Ives office is worth her weight in gold. All the way through our first house purchase she has been quick to respond to our queries, provided reassurance, explained everything clearly, and on top of that was professional, …
Thank you Thomas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Thomas Morris St Ives. Thanks for the recommendation.
5/5
GoogleJemma and the team worked very hard to help us through what was a difficult purchase. They were communicative and proactive, helping to smooth over numerous bumps in the road (none of which were their fault). They were clear at all points and provided good advice. We are very happy in our new home.
Thank you Stephen. Your comments and rating will be passed on to the team at St.Ives.
5/5
FacebookWe have had nothing but positive experiences with our use of Thomas Morris as an agent both buying and selling. Millie has been a huge support to us and is always only a phone call away for anything we may have needed. The team are friendly and professional and we are so pleased the move went smoothly. Big thank you to Millie, Lavelle and Tom from the Sawtry office!
Thanks for that Jack - very much appreciated!
5/5
GoogleAbsolutely brilliant service! Jemma has been amazing throughout the process of us buying a house, it's been a long stressful process for us but she has been great at chasing both sides and making sure things are done. Not only has she given us outstanding customer service, I feel she's gone above and beyond what she's needed to. Thank you Jemma!
Thank you Jess! I know that Jemma and the St.Ives team will be delighted to read your comments.
5/5
GoogleI work with Katy and her team as we supply them with a technology platform and they are an absolute pleasure to deal with. It is rare to find such a proactive and forward thinking company that use technology to enhance their customers experience. I cannot recommend Katy enough to any potential sellers or landlords in St Ives.
Thank you Amy - we really do appreciate working with you and YOUR team too!
5/5
GoogleGuy, Charlie and the whole InHouse team have been incredible. It hasn’t been a smooth journey but InHouse have been there every step of the way. Thank you
Thank you so much for this wonderful feedback. Even though the journey had its challenges, we’re so pleased we could be there for you at every stage and help bring everything together. Guy, Charlie and the whole In House team will be thrilled to read this. Thank you!
5/5
GoogleVery professional, attentive, thorough & friendly service throughout the house purchasing process. A large number of viewings were arranged at short notice at the end of the working day to fit in with a tight schedule which went above & …
Ian thank you, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience.
5/5
GoogleHaving not moved home for 20+ years and then for our chain to be broken during lockdown we were nervous to say the least but the service and reassurance provided by Thomas Morris, St Ives was exceptional. Robert in particular was a star, always answering our frequent calls and keeping us in the loop. Highly recommend - no pressure sale.
Many Thanks Mandy - We really appreciate your comments and I'll make sure that Robert and the St.Ives team get to see your review. Please don't leave it for another 20 years!
2/5
GoogleAs a landlord this company is dreadful. Lack of detail on maintenance issues, staff coming & going with no knowledge of the business nor requirements for maintaining properties or relationships with tenants. If that's not bad enough, they are now using a 0203 telephone number and not informed any of their landlords. Avoid!
We're obvoiusly disappointed to see this review. We would be very keen to discuss your disatisfaction. We are however, unable to trace your details, so would be grateful if you could contact Paul Saunders on 07734 423289 or paul.saunders@thomasmorris.co.uk
5/5
GoogleJemma was a star kept us updated gave practical and informed information throughout , what was a difficult sale , always positive with a great sense of human can’t thank her and all at Thomas morris enough for all there efforts
Thank you Paul and I know that the St.Ives team will be really pleased to see your 5 star rating and kind words.
5/5
GoogleThomas Morris have been amazing throughout the process of finding my first property. I’ve viewed a lot and found the one in the end but everyone at Thomas Morris has been very supportive, patient and friendly along the way. …
We are really pleased that you have had a 5 star experience with Thomas Morris. I will certainly pass on your thanks to Barney for helping you secure a property.
5/5
GoogleAll the staff at Arden are professional enough to solve the problems of tenants. Specifically Kate explained very clearly when we first got transferred from other agency.
Hi Santosh,, thanks for taking the time to leave such a lovely review.
5/5
GoogleArden have managed 4 properties for us for many years. They are helpful, responsive, professional and excellent value. We would have absolutely no hesitation in recommending them.
Thanks Robin, This is much appreciated!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Thomas Morris, St Ives won Platinum; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.
