Trusted Agent profile · St Ives, Cambridgeshire

Verified

Thomas Morris St Ives reviews

★★★★★ Excellent

843 reviews across 3 platforms

24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB

Part of Thomas Morris, see every office.

Thomas Morris's office in St Ives, Cambridgeshire, at 24-26 Crown St, is rated 4.7 out of 5 across 843 reviews on three platforms, including 730 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.

Google logo

4.8 / 5

730

Reviews on Google

This office

Facebook logo

4.6 / 5

80

Reviews on Facebook

This office

Yell logo

4.7 / 5

33

Reviews on Yell

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews

Every review we hold for the St Ives office, from every platform, shown as written. First names only.

5/5

Google

I first arranged my mortgage with Justyna three years ago, and when it came time to remortgage, she was the obvious choice to return to. Justyna always provides invaluable support! Her extensive market knowledge, along with her approachable and friendly attitude makes a rather stressful process run much more smoothly. Highly recommended!

E · 21 May 2025

Agent replied · 21 May 2026

Hi Ellie, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

5/5

Google

I would like to commend Arden Properties for their help and support while trying to relocate my son to Edinburgh. They were polite and helpful during what I now appreciate is a very difficult and demanding time of the year. Azaia Pearson …

Edwina · 27 August 2025

Agent replied · 27 May 2026

Thank you so much Edwina for leaving such a lovely review of Arden and in particular Azaia, he will be really pleased to hear your kind words. I am sorry that we didn't have anything suitable for your son this time around but please remember us in the future and we will be happy to help.

5/5

Google

SUHAIL - thank you so much for your assistance, you are truly an IT genius . You are always EXTREMELY helpful, professional and your are AMAZING !!! I cant thank you enough for all your help. Thank you so much.

Tony · 19 June 2026

5/5

Google

Professional, pro-active and helpful, with plenty of advice. Marketed at the price they recommended, lots of viewings straight away and sold in less than two weeks. I wouldn’t hesitate to use Thomas Morris again - thank you to all the team at St Ives.

Julie · 12 August 2025

Agent replied · 2 September 2025

Really appreciate you taking the time to leave us such a positive review Julie

5/5

Google

The entire process was so smooth. The in-house team walked us through every step of the way. We never felt lost or overwhelmed. Everyone was so professional and helpful. I would recommend this in-house service to anyone looking for a new home

JILU · 1 September 2025

Agent replied · 1 September 2026

Thank you so much for your kind words! We're really glad to hear the process felt smooth and supportive. It means a lot to know you’d recommend us, wishing you all the best in your new home! Best wishes, IH x

1/5

Google

Used these through an add that come with a policy i held at the time. The solicitor i had was sarah marten. I felt like she genuinely couldn't give a shit about whether I won or lost. After explaining everything and how detrimental this was going to be. She never fought my case and in fact felt like she was putting me on trial when she was meant to be working/defending for me. The company that did back me did everything in their power to help me and it worked. Never even got to court. They git the claimant to settle for far far less than she wanted. I would never ever use work nest again. If your case doesn't work for them, then your on your own. I'm appalled looking back on how I was treated compared to the the company that got me the result i needed.

Pops · 26 June 2025

5/5

Google

I made an enquiry late on a Friday night needing some urgent HR advice, Ben Cuncarr rang me that evening and has been nothing but helpful since. He came out and saw me the following Tuesday and got me signed upto worknest he has given me the best advice and been there to assist since I first spoke to him. He is so professional and helpful, The best HR advice I've ever received and definitely what my business needs. Thanks so much for all your help Ben

Natasha · 26 June 2025

5/5

Google

I cant thank the staff at Thomas morris enough excellent service through out the purchase of my property

Brian · 30 March 2026

Agent replied · 13 April 2026

Appreciate you taking the time to leave us a review Brian. We hope you'll be very happy in your new home

5/5

Google

Just sold our late fathers property. Friendly helpful and certainly got the job done. I personally can recommend with confidence the in house team .

Nikki · 1 February 2026

Agent replied · 1 September 2026

Thank you for your lovely feedback. We’re glad we could help with the sale of your late father’s property and really appreciate your recommendation of the In House team.

5/5

Google

These guys are a breath of fresh air to deal with, no pretentious nonsense and dishonesty that we experienced from so many other agents. Mike and Ryan were always happy to take our calls, always available, friendly, efficient ad patient! They made the whole process simple and stress free. Thank you, when we are ready to move on we will be back... Nicki & Nic (Shirburn Street, Watlington)

Nicki · 1 September 2017

Agent replied · 1 September 2026

Hi Nicki. Thanks for such a great review and one that mentions all the things that we work hard to be. Thanks again and good luck in your new home! IH. X

5/5

Google

Thomas Morris have been great with our recent property purchase. Barney was really helpful tying up the initial offer and providing impartial advice. Katy has then been brilliant at pushing the sale along, being really responsive and providing regular updates, seeing it all the way through to completion. I would recommend them to anyone in the area!

Sophie · 2 October 2021

Agent replied

Thank you Sophie - I'll let Barney, Katy and the rest of the St.Ives team know that you've left such a glowing review. MUCH appreciated!

5/5

Google

Many thanks to Justyna Ferra explained everything to us so that we can understand the process of buying the first house. Thank you ! :)

Sylwia · 27 June 2024

Agent replied · 30 June 2024

Hi Sylvia - Get to hear that Justyna has helped you through the buying process.

5/5

Google

The service we had was excellent we worked with Gemma who was fantastic worked every step of the way with us worked really hard so we could complete at very short notice to qualify for the stamp duty holiday. Gemma worked outside her working hours to ensure we completed going above and beyond! Would highly recommend :)

Golam · 18 September 2021

Agent replied · 27 June 2024

Hello Golam and thank you for your review and rating. I will make sure that the team in our St.Ives office are made aware.

5/5

Google

Consistently great service from Thomas Morris!

Elizabeth · 23 June 2026

Agent replied · 24 June 2026

Thank you Elizabeth for the kind review and for your valued business

5/5

Google

Had a great viewing with Chloe H.! She was super professional, easy to talk to, informative, and answered all my questions which is a bonus. Highly recommend her for a smooth and helpful experience. Thanks, Chloe! …

Adam · 4 October 2025

Agent replied · 21 May 2026

Hi Adam, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Feel free to reach out to us if you need anything further.

5/5

Google

Bought my house with TM in 2021 and had a great experience, always available and keeping me up to date. Decided to go with them again to sell and have immediately sold my house at a …

Carol · 4 October 2025

Agent replied · 24 June 2024

Carol, your satisfaction is our top priority. We always strive to provide top quality service to every buyer and seller and are pleased to hear that you enjoyed your experience. We hope to be of service to you again in the future. Best wishes

5/5

Google

We found the experience form Thomas morris excellent. Our contact Jemma was professional and attentive we couldn’t fault the service. Thank you. Bridget and Rob Walton

Bridget · 30 May 2024

Agent replied · 30 December 2023

Thanks Bridget. We really appreciate your review and I will ensure that Jemma and the St.Ives team are made aware of your observations.

5/5

Google

Excellent agents, smooth transition from Smart to Arden, still the same service and I couldn’t be happier having Arden and Kat manage our property.

Rozanne · 27 January 2026

Agent replied · 27 May 2026

HI Rozanne, that is great to hear, always a worrying time when things change but we are all here to help, including Kat! Thanks for taking the time to leave the review, that is really apprciated.

4/5

Google

Thank all the Staff at InHouse in dealing with the sale of our property in Dorchester on Thames. Particularly I would thank Annie for the effort and support she gave during those stressful times when dealing with Solicitors.

DAVID · 1 September 2023

Agent replied · 1 September 2026

Hi David. It was indeed stressful at times, but thanks to your patience and understanding and our dedicated progressor Annie's skills, we all got it over the line. Thanks again and good luck David. I.H.X

5/5

Facebook

My coworker referred me to MRS Kirkland Tina. He and his family spoke highly of her and said she was military friendly, so I decided to reach out to her. From out first interaction, I was very pleased. She was clearly very knowledgeable and seemed dedicated to her clients. As a first time of my investing, I was anxious about the process, but MRS Kirkland Tina took the time to provide me a virtual orientation that covered everything one would need to know to get started. I ended up investing with her with $5,00 because of the area I was looking to purchase in. MRS Kirkland Tina was also phenomenal! MRS Kirkland Tina checked in with me and I'm now earning $6,900 weekly and always available anytime I had questions. MRS Kirkland Tina ensured that I felt comfortable through the entire process and made it enjoyable! I highly recommend this realty company! Contact her viaEmail:kirklandtina7@gmail.comWhatsApp: +1 (970)638-3982

Yõüng · 5 October 2022

5/5

Google

Very happy with the commutation and service I received from Justyna and her team, regarding the arrangement of my mortgage, would definitely recommend her .

Nick · 30 May 2024

Agent replied · 30 December 2023

Hi Nick. Thanks for the review and 5 star rating. Justyna and the team will be delighted.

5/5

Facebook

Excellent trading platform and great overall trading experience, I have been using this broker service for quite some time and I am truly satisfied with the services, Swift withdrawals, and prompt customer service Perfect and honest broker company, I really had a great time trading with this broker company Withdrawal is fast and services are all efficient I invested $500 and made a profit of $6,050 within a week if you are looking for a good investment platform quickly contact Mr. Ethan Payne Via,Email: ethanpayne700@gmail.comWhatsApp:+44 7862 075181

Pamela · 22 September 2022

5/5

Google

Robert and Gemma helped us buy a new house in Hemingford Grey and sell our old one in Fen Drayton. They were both brilliant throughout, despite difficult circumstances due to the pandemic. Robert was super-responsive and always available to answer our questions and keep us updated on progress.

Stephen · 17 September 2022

Agent replied · 6 June 2024

Thank you Stephen we really appreciate your comments.

3/5

Google

Following our sale we received outstanding support from Annie, however overall I wasn't completely satisfied with the service I received from In House and probably wouldn't have used them in hindsight. From the get go I had to chase to get the valuation sorted. Steve was apologetic about this though, and ended up doing both the valuation and photos. Following our sale I sent an email asking for some advice on onward purchases as it was our first time selling and still to this day haven't received a response, despite being assured the team would be on hand to answer any queries we may have about the process. The team were incredibly pushy about us using the recommended solicitors, which were unfortunately a lot more expensive than other solicitors. Even after we exchanged I was still met with criticism about not using the recommended solicitors. I would say if perhaps you are a more experienced or confident seller than myself In House would be a good agent to use.

Amelia · 1 September 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Thomas Morris's Google reviewsLeave Thomas Morris a review

Questions about Thomas Morris St Ives

Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, St Ives won Platinum; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.

The Trusted Agent

Is this your office? Claim your page.