Trusted Agent profile · St Ives, Cambridgeshire
Verified
★★★★★
843 reviews across 3 platforms
24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
Part of Thomas Morris, see every office.
Thomas Morris's office in St Ives, Cambridgeshire, at 24-26 Crown St, is rated 4.7 out of 5 across 843 reviews on three platforms, including 730 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the St Ives office, from every platform, shown as written. First names only.
5/5
GoogleWe recently sold our house through In House and would strongly recommend them. Philip, Jack and the team were brilliant throughout the process. Ensuring we were always up to date and reassuring us through what could have been a very stressful time. We can't thank them all enough.
Thanks Kayleigh. Philip and Jack say that you were a pleasure to work with. We all wish you well for the future. Thanks again. IH. X
5/5
GoogleI have recently had 2 appointments with Justyna, both of which have been very useful and I found her very helpful. The service she has provided me has been both effective and efficient. Thank you Justyna!
Justyna really is one of the best and is an integral part of our team in St.Ives. Thank you Rhiannon for posting your thoughts.
5/5
GoogleI had a fantastic experience with Isabelle Childerley. From start to finish, she was incredibly helpful, professional, and responsive. Her guidance throughout the process made everything smooth and stress-free. She answered all my questions …
Thank you for providing this review of your experience. Issy and her team are over the moon with this feedback and are pleased that you had such a good experience.
5/5
GoogleExcellent experience letting with In House. We were dealt with by Isabel who was wonderful start to finish and couldn't do enough for us. We would not hesitate to use them again.
Thank you so much for your lovely feedback! We’re delighted to hear you had such a positive experience letting with us, and we’ll be sure to pass your kind words on to Isabel. We really appreciate you taking the time to share your experience and look forward to working with you again in the future.
5/5
GoogleWhole experience has been hassle and stress free. Our letting agent is super friendly, reliable and professional. 0 complaints on my end.
That is very good to hear, thank you Ben!
5/5
GoogleTheir promptness, knowledge of the market, strategic mindset, kindness, good energy makes a potentially chaotic purchase process simple. We’ve already recommended them to a number of buyers. If someone's looking to buy in the area, please do not hesitate to call Thomas Morris, they're pretty handy.
Armand - thank you for taking the time to review the team @Thomas Morris St Ives, and really appreciate that you have already recommended them to others looking to buy.
5/5
GoogleBig thank you to Thomas Morris - I felt like they were ‘on the ball’ pushing the sale through as quickly as possible too! They responded to emails with detailed updates and were also proactive chasing us when needed.
Very much appreciate you taking the time and trouble to leave us a 5 star review Lisa. Best wishes from the whole team at St Ives
5/5
GoogleVery helpful in the process of applying to moving in to the property, any problem is dealt with quickly and efficiently.
Thanks Robert!
5/5
GoogleThomas Morris in St Ives is always an agent that is willing to go the extra mile. At The Guild of Property Professionals, we expect this of all of our Member agents, but Thomas Morris stand out. They offer fantastic sales and lettings services, as proven when they won two awards at The Guild’s Annual Conference and Gala Dinner in February 2018.
We're really proud to be part of "The Guild" ( and our awards!) so thanks for that review - it is appreciated.
5/5
FacebookWould highly recommend Becky from Thomas Morris.She went over and above what she needed to throughout the course of our lengthy sale and purchase.Nothing was too much trouble and her communication was consistent and prompt every step of the way.Thank you Becky for playing a huge part in finally get us into our New Home
You're the best among the whole traders, i was about giving up on trading until i met you, I'm so grateful for how you have help me trade and make so much profit within a very short time.. I highly recommend you Mrs Jordan Lauren.. Contact her on Email: jordanlauren783@gmail.comWhatsApp: +13105651441
5/5
GoogleAmazing service and truly believe Justyna is the only reason i managed to buy my first home! Always there to listen and offer solutions (even if I was crying) I would recommend to everyone
We, especially Justyna, LOVE to give "Amazing service" Sophie and it's great to see it recognised in this review. We appreciate it!
5/5
GoogleJustyna and her team have been a tremendous help in securing our mortgage. Constant updates and communication is amazing and as first time buyers she really help us feel at ease. Thank you Justyna!
Thank YOU Emilie! We really appreciate your rating and comments.
5/5
GoogleToni Wigley, has been an absolute star; when it came to finding a property for me. She went the extra mile for me, as a client, and helped with the overall process…..!! …
Hi Ian, we are so happy to read such a great review, Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
5/5
GoogleIn House Estate Agents Wallingford team is very friendly and helpful. Jon is just brilliant. Helped me find a house to rent and the process was very easy and fast. Highly recommended Thanks again.
Thank you very much for the kind words! We are glad you found the process easy and hope you love the property! Best wishes, IH x
5/5
GoogleThe InHouse were absolutely amazing. From start to finish the experience was smooth, organised and extremely well communicated! A special thanks to Jon Pepper for being so great! I would not hesitate to recommend them to anyone who would listen!! Thank you very much guys.
Thanks for this Joss. We are pleased to be able to help. Good luck. IH. X
5/5
GoogleCannot fault our experience with In House. We are first time buyers and had heard so many horror stories about terrible estate agents but Ryan has been great. Friendly, informative, always answered our silly questions and always answered them promptly! Fingers crossed we wont be buying again for a while but if/when we do Id use these guys in a heartbeat.
Hi Kezia. Thanks for taking time to let people know about Ryan's amazing customer service skills. We hope you enjoy the house and those lovely open views to the back. IH. X
5/5
GooglePurchased our first family home through Thomas Morris. Katy was brilliant from start to finish, knowing that we were first time buyers and had never done this before. Would thoroughly recommend Thomas Morris!
We'll let Katy know and thanks for your 5 star rating.
5/5
GoogleFriendly advice and summary of our options when applying for our Mortgage through Justyna
Thank you Joe, your review and comments are appreciated. We are very proud of the support that justyna offers our buyers and sellers
1/5
Google"I had an incredibly disappointing experience here today. The staff member I dealt with was beyond unprofessional, their attitude and the way they spoke to me were completely unacceptable. It’s honestly some of the worst treatment I’ve ever received as a customer. Avoid if you expect basic respect."
5/5
GoogleThe whole process from start to finish was carried out professionally, especially through these hard times that we are faced with. I didn’t have to do any chasing and it was very smooth to get a response from the team especially Jemma and Abbie that I liaised with. I would highly recommend using this company.
Thanks Caroline - your 5 star rating and kind comments are really appreciated!
5/5
GoogleA brilliant team to deal with both on the rental and house sale/purchase side. Always quick to respond and ever helpful. They kept in regular touch throughout the whole process. Would thoroughly recommend. Thanks guys.
Your recommendation is very much appreciated Lin. Can we take this opportunity to thank you once again for your valued business
5/5
GoogleStarting the application process for a property and was surprised by the professionalism and all the help by Kris. Made the whole process a lot easier and motivated us to choose the property he showed us. Excited to move into the new home
Saul, we're happy to hear you had such a positive experience with Kris! Until the next time we meet we hope you'll be very happy in your new home.
5/5
YellThe best in the business
Just the most incredible service and it’s a not just a one off… I have been using this branch for years now and have always been met with the most efficient, professional, knowledgeable and approachable team. During the pandemic when the market was up in the air… Justyna was able to secure our mortgage and move us through the process quickly allowing us to complete on our dream home when so many others were falling through. Thanks to everyone at TM and Embrace St Ives
5/5
GoogleThis was a third successful letting with thomas morris. Viewings immediately on advertising and isabelle progressed the tenancy agreement resulting in the tenant being installed very quickly with minimal void time. Well done.
Thank you for the 5 star review Richard, very much appreciated
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Thomas Morris, St Ives won Platinum; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.
