Every review we hold for the St Annes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEfficient and professional service very helpful with ever question and query i had, would highly recommend Farrel Hayworth, thanks Damien & Georgia
Ryan · 26 September 2023
Agent replied · 30 September 2023
Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our service efficient, professional, and helpful.
Your recommendation is greatly appreciated, and we're here to assist should you have any further questions or need our services in the future.
Wishing you all the best in your new property and endeavors.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleOf the three agents who first came to my house to talk about the sale, The Manager, Simon, was, by far, the most professional, informative and helpful person. After agreeing to deal with Farrell Heyworth I made occasional phone calls and Katie Garnett always helped me and kept me well informed. She was very efficient, very friendly and very easy to understand. Her manner on the telephone was excellent. Sarah came to oversee the first viewing and she was unbelievably good. So good, in fact, that I had an offer of the full price within half an hour. I would recommend your company to ANYONE who needs to sell their house without delays or complications. My dealings with your company were very pleasant and were handled professionally.
Frank · 12 November 2022
Agent replied
Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that Simon, Katie and our proactive Cleveleys team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleThanks to Farrell Heyworth for their excellent service and they exceeded our expectations. Simon, Alison, Euan and Donna went out of their way to make the process as simple as possible. Gave us great suggestions and I would highly recommend them to anyone selling or buying a property!
Anne · 4 October 2019
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service when letting your property. I will pass your kind words on to Simon and the team, who will be delighted.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleI had the pleasure of dealing with Katie Garnett and what can I say she was wonderful to talk to, always polite and well spoken and nothing was too much, she was very helpful with sending properties that may be of interest. Would definitely recommend this company! Professional through and through- thankyou for all your help and time
Katie · 21 May 2024
Agent replied · 20 June 2024
Thank you for sharing your positive experience with Katie Garnett and our company! We're delighted to hear that Katie provided you with wonderful service, demonstrating professionalism and attentiveness throughout your interactions. Your recommendation means a lot to us. If you ever have any further questions or need assistance in the future, please contact our branch team, who would be delighted to assist.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleI completed on my purchase on Friday in St Anne’s. From the moment I called the branch the service was outstanding especially Alison. Nothing was to much trouble and was always on hand if I needed any questions answered. Would recommend Farrell Heyworth to friends and family.
Julian · 15 December 2019
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that our St Annes Team were able to provide helpful advice and support during the purchase of your new home. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleI always thought all agents are the same and went in to selling my house with the idea that as long as its online then it will sell. (How wrong I was). I decided to instruct a budget agent with a few offices across the fylde coast, 4 months later I had only had 2 viewings so I decided to change agents. That's when I had my first encounter with Wayne and his team at Farrell Heyworth and the difference in passion, energy and knowledge was night and day to my previous agent. After visiting my property I decided to instruct Farrell Heyworth to sell my property, Wayne explained to me how pro active they were and all the marketing tools at their disposal, as impressed as I was I never expected them to agree a sale less than a week later. From day one Wayne and his team hit the phones and booked me 5 viewings and from that I accepted an offer of my asking price. Today I have exchanged contracts and I can't thank them enough. From the team in the office to the Sales progression team they have been fantastic. Thank you again and I will definitely be recommending them to everyone.
Steve · 13 March 2019
★★★★★ 5/5
GoogleGreat team and helped me a lot when moving in, especially Bethany.
Daz · 19 March 2024
Agent replied · 22 March 2024
Thank you for your kind words! We're thrilled to hear that Bethany and our team were able to assist you during your move-in process. If you need any further assistance or have any questions, feel free to reach out to us anytime.
Best regards,
Jeremy Collins Director Farrell Heyworth
★★★★★ 5/5
Googlevery quick reply thanks.
Kevin · 13 February 2026
Agent replied · 13 April 2026
Thank you for your feedback. We’re pleased to hear you received a quick response and appreciate you taking the time to let us know. … More
★★★★★ 5/5
GoogleHi
Katie helped us do much in the sale of my mother in laws bungalow. It has been a very long process and Katie and the other girls kept me informed at every stage.
I would have no hesitation in recommending them to future sellers or buyers
Sue · 21 October 2024
Agent replied · 11 November 2024
Thank you so much for your feedback. We’re delighted to hear that Katie and the team were able to support you throughout the sale of your mother-in-law’s bungalow. We understand how important communication is during the process, and we’re pleased that we could keep you informed every step of the way. Your recommendation means a lot to us, and we look forward to assisting future sellers and buyers with the same level of dedication.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleI have just bought my new house from Farrell Heyworth in St Anne’s. Right from the get go. The whole team was very professional and Friendly. I will definitely use Farrell Heyworth if I ever decide to sell. Thank you Simon, Alison and Lucy.
Dave · 25 March 2020
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our St Annes team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering.
If you need anything else the team would be delighted to hear from you.
Wishing you all the best in your new home.
Chris Heyworth - Director
★★★★★ 5/5
GoogleNicholas made us feel at ease as I’m a first time buyer. He went out of his way to keep us updated with everything and even advised on what to do next. Very thankful to him for helping us and I appreciate his help.
Kane · 12 March 2020
Agent replied
Thank you for taking the time to leave a review of our mortgage adviser, Nicholas. It's fantastic to hear that you've found the help and support you needed at one of out first time buyer events.
Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us.
all the best,
Chris Heyworth - Director
★★★★★ 5/5
GoogleThe service from Sarah Mayson was first class. She is very proactive and nothing is too much trouble. If felt like it was her own property she was managing. Great experience from marketing through to contract completion. Would highly recommend.
Ian · 12 March 2021
Agent replied
Thank you for taking the time to leave feedback. I am delighted Sarah and our proactive Cleveleys team have achieved such a fantastic outcome when letting your property. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleNick was great, answered any questions i had (and as a first-time buyer, there were a lot) but he sorted me out with no problems and everything went smoothly. Thanks!PositiveResponsiveness, Quality, Professionalism
Zethan · 21 June 2022
Agent replied · 20 June 2024
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service.
Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleJust want to say a massive thank you to Sarah Mayson in lettings for all her help in our first letting experience. Sarah always went above and beyond with any queries. Thank you Sarah.
Mark · 12 March 2022
Agent replied
Thank you for taking the time to leave feedback. I am so pleased Sarah and our Cleveleys team were able to help you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported.
If you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleI can’t thank you all enough for your hard work and kindness on making my move happen. From the moment I called the office Lucy was extremely professional throughout the whole transaction, nothing was ever too much trouble. Would highly recommend Farrell Heyworth.
John · 3 December 2019
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Lucy and our St Annes team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering.
If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleHonestly can't recommed F&H highly enough. Wasted months with another local agent and within 2 weeks of being with F&H I had an offer on the property from a genuine buyer. Vicki came to value the property and her market knowledge and experience is second to none. The original selling fee may seem pricey at first compared to other agents, but they are worth every penny.
Alex · 26 August 2023
Agent replied · 30 September 2023
Thank you for taking the time to share your positive experience with us. We're thrilled to have been able to assist you in selling your property efficiently.
It's fantastic to hear that Vicki's market knowledge and experience played a key role in securing a genuine buyer within just two weeks of working with us. We understand that our pricing might seem higher initially, but we're glad to know that our service proved its value.
If you have any more questions or if there's anything else we can assist you with, please feel free to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleThomas Hargreaves was amazing. I don't use the term lightly. He was enthusiastic, not jaded like most Estate Agents, the energy and commitment was so very refreshing. Sold in 3 days! Really well done Tom, you delivered what you promised. Many thanks.
Amelia · 25 March 2020
Agent replied
Thank you for taking the time to leave feedback. I am delighted our proactive St Annes team, and Tom in particular, have achieved such a fantastic outcome during the sale of your property. I'll pass your comments on to Tom and the rest of the team, who will be delighted. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Chris Heyworth, Director
★★★★★ 1/5
GoogleMy Grandparents Who or nearly 80 the pair of them. Have not had no gas. You turn the oven on and it turns all the electric off and this has gone on since Friday and everyone is ignoring it and not sorting the problem out. But yet there was quick enough to take 6 month rents of them ASAP. And told that the property was absolutely fine and everything was in working order when there was a fire there that has not even been gassed checked and it had to be emergency capped of this morning. Wish I could give no Stars
Paul · 12 March 2022
Agent replied
Thank you for taking the time to leave a review. Customer service is extremely important to us and your relatives custom is highly valued.
As I'm sure you can appreciate we cannot share any specific details on this matter without the consent of our client.
All reports of maintenance issues with properties we manage are dealt with quickly and efficiently. in most circumstances we will require the permission of the landlord to incur costs on their behalf before we can commence any maintenance work.
Kind regards,
Jeremy Collins - Director
★★★★★ 5/5
GoogleMy experience with Farrell heyworth has been excellent from start to finish. I would highly recommend using this estate agent whether it's for selling, buying, renting etc, as they are very welcoming, professional and helpful in every step of the way! Katie at the cleveleys branch has been brilliant in managing my property on the market. The whole team are great in working together to get the best outcomes! I've also liased with Allison, Debbie, Stephen, Nick, along the way, for the valuation, viewings, mortgage advice and other correspondence that comes with selling a house and they have all been great. The communication is outstanding, everybody is efficient in what they do. They put me at ease when I've felt nervous about selling my home. They had protective measures in place during lockdown to keep us all safe, but while still delivering an outstanding service. The whole experience of selling a property through them has been enjoyable, relaxing and stress free. There really is no doubt about it, I would use them again in a heartbeat. Absolutely 5 star service, recommended to all! Xx
Tina · 12 March 2022
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best with your search.
Kind regards,
Jeremy Collins, Director
★★★★★ 5/5
GoogleAmazing service from an amazingly professional Stephen Downing at Farrel Hayworth estate agency. We decided to get our family home of 21 years valued, after trying another estate agent we found Steve at Farrel Hayworth who put our house up for sale (much to our disbelief) at a wacking £35,000 more than the other one. Within 5 days we had 2 offers! One being the full asking price!! We are over the moon and would 100 percent recommend these guys to anyone.
David · 12 March 2022
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best with your search.
Kind regards,
Jeremy Collins, Director
★★★★★ 5/5
GoogleRyan was first class with his customer service skills. He was efficient in answering any queries. I would highly recommend
Carly · 25 May 2023
Agent replied · 24 June 2023
Thank you for your feedback regarding Ryan's customer service skills. We're delighted to hear that he provided efficient assistance and promptly addressed any queries you had. We appreciate your recommendation and are glad to have provided you with a positive experience. If there's anything else we can assist you with, please don't hesitate to reach out to our team.
Best regards,
Jeremy Collins
Director, Farrell Heyworth
★★★★★ 5/5
GoogleA good experience from start to finish. We have mainly dealt with Taleah Taylor who has been helpful & professional throughout.
Trevor · 25 April 2023
Agent replied · 24 June 2023
Thank you for taking the time to share your positive experience with our team at Farrell Heyworth Cleveleys. We are delighted to hear that you had a good experience from start to finish, and that Taleah Taylor in particular was helpful and professional throughout your dealings with us.
At Farrell Heyworth, we strive to provide exceptional customer service and it's wonderful to know that we were able to meet your expectations. We're grateful for your kind words and appreciation, and we'll be sure to pass on your feedback to Taleah and the rest of the team.
Best regards,
Jeremy Collins - Director
★★★★★ 5/5
GoogleFantastic service this afternoon from Taleah Taylor.
We called into the Cleveleys estate agent to chat about the sort of property that we were looking for.
Taleah understood straight away what our needs were and she quickly found properties to match our exact specific requirements.
Fabulous service thank you so much.
Kelly · 6 June 2024
Agent replied · 20 June 2024
Thank you for sharing your positive experience. We're thrilled to hear that Taleah Taylor provided fantastic service at our Cleveleys branch. It's wonderful to know that she quickly understood your needs and found properties that matched your exact requirements.
If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleExcellent estate agents helpful from begining to end, Katie Garnet went above and beyond to help wherever she could, I would use again without hesitation
Julie · 12 November 2022
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Kind regards,
Jeremy Collins, Director
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