Trusted Agent profile Β· St Annes, Lancashire

Farrell Heyworth St Annes reviews

β˜…β˜…β˜…β˜…β˜… Excellent

431 reviews across 1 platform

48 Wood Street, St Annes, Lancashire, FY8 1QG

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Farrell Heyworth's office in St Annes, Lancashire, at 48 Wood Street, is rated 4.6 out of 5 across 431 reviews on 1 platform, including 431 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Farrell Heyworth won in 2026.

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4.6 / 5

431

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Farrell Heyworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the St Annes office, from every platform, shown as written. First names only.

5/5

Google

Lauren Ford, has been fantastic, very helpful in every way, kept me up to date and always got back to me

Andrea Β· 9 April 2026

Agent replied Β· 13 April 2026

Thank you for sharing your experience. It’s great to hear that you felt so well supported throughout the process. Keeping clients informed and responding promptly are key parts of how we work, so it’s reassuring to know that Lauren Ford delivered that level of service for you. Her proactive and approachable manner is something we value greatly within the team. We really appreciate you taking the time to leave your feedback and will be sure to pass on your kind comments. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

From start to finish Sarah Mayson at the Farrell Heyworth Cleveleys branch made this process so much easier for me. Nothing was too much trouble and she helped me during each step of the way through what was a very emotional time. Sorry loads of work may come your way Sarah, but if anyone is thinking of using this branch I would definitely recommend Sarah for the job!!!!!

Nicola Β· 12 March 2020

Agent replied

Thank you for taking the time to leave feedback. I am so pleased Sarah and our Cleveleys lettings team were able to provide you with a friendly and professional and service. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported. If you need any further assistance the team would be delighted to hear from you. All the best, Chris Heyworth, Director

5/5

Google

Simon Ling has been very instrumental in selling this property for me. It’s my mothers property and I live some 75 miles away so I relied heavily on Simon and his staff. They never let me down. Ewan and Simon always kept me abreast of developments and have always been 100% supportive. I’m very grateful for the excellent service I received and thank one and all wholeheartedly. Ellie Brooks

Ellie Β· 13 October 2019

Agent replied

Thank you for taking the time to leave feedback. I am delighted to hear that simon and the St Annes team were so helpful throughout your sale. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best. Kind regards, Chris Heyworth, Director

5/5

Google

Great marketing advisor Taleah so knowledgeable and professional in her work ,highly recommend her and Farrell and Hayworth cleveleys branch πŸ‘πŸ‘ …

Glen Β· 23 March 2026

Agent replied Β· 13 April 2026

Thank you for your kind words. We’re really pleased to hear that you had such a positive experience with our Cleveleys branch. Taleah Taylor will be delighted to see your feedback. Her knowledge and professionalism are qualities we value greatly, and it’s great to know her advice made such a strong impression. Thank you for your recommendation and support. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

5 stars for Kerry who was very nice when resolving a complaint. I was assured that I would now get property emails...when I didnt, i called the office and spoke to Vicky who you would have thought would re-send these out to prospective buyers. (ME). How times have changed when you need to chase an estate agents to ask them what properties they have on the market...

L Β· 12 March 2020

Agent replied

Dear L T, Thank you, for taking the time to leave a review. I’m so pleased Kerry provide you with a good service whilst resolving your problem. If we can be of any further help in the future please don’t hesitate to speak to our branch team. Kind regards, Chris Heyworth - Director

5/5

Google

Katie, Ryan, Anne and Simon were fantastic!! They all guided us through the sale of our property from start to completion. Considering the property sold to the first viewer was unbelievable. We would highly recommend Farrell Heyworth for all your sale, buy and rental needs.

Mark Β· 29 June 2023

Agent replied

Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make letting your property as easy and successful as possible and that our proactive Cleveleys team have achieved such a fantastic outcome so quickly. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director

1/5

Google

Worst company ever! Me and my partner have been trying to book a viewing with them for 2 days, called countless times and were left with no response. On the day of viewing that we did get eventually (after reaching the sales team who's booked us in!) we had to chase the agent up (and I am not kidding, we called 10 times at least) trying to get the details and a viewing address as it was never sent to us beforehand like promised! Regardless of that I did manage to find out missing information just to hear from the landlord directly (bear in mind we were told it will be a current tenant showing us around) that they do not accept pets, even after we SPECIFICALLY asked that question on the phone to the letting agent beforehand and were told that pets are fine! Otherwise we would have never proceeded with the viewing in the first place!!! Absolute joke, do not bother doing business with them if you value your time.

Nataliia Β· 21 April 2024

Agent replied Β· 20 June 2024

Thank you for sharing your feedback, we sincerely apologise for any difficulties you encountered in reaching us. Due to the high demand for rental properties and the volume of inquiries we receive, we may not always be able to respond to every query as promptly as we would like. However, please rest assured that we are continuously working to improve our communication channels to ensure that all inquiries are addressed in a timely manner. Regarding the issue with pets, we understand the importance of providing accurate information to our prospective tenants. However, the decision to accept pets is entirely at the discretion of the landlord. We aim to be transparent about such policies from the outset to avoid any misunderstandings. We value your feedback and take your comments seriously. We would be keen to continue to assist you in finding the right rental property. Once again, we apologise for any inconvenience caused, and we appreciate your understanding. Best regards, Jeremy Collins Director Farrell Heyworth

1/5

Google

Worst company ever! Me and my partner have been trying to book a viewing with them for 2 days, called countless times and were left with no response. On the day of viewing that we did get eventually (after reaching the sales team who's booked us in!) we had to chase the agent up (and I am not kidding, we called 10 times at least) trying to get the details and a viewing address as it was never sent to us beforehand like promised! Regardless of that I did manage to find out missing information just to hear from the landlord directly (bear in mind we were told it will be a current tenant showing us around) that they do not accept pets, even after we SPECIFICALLY asked that question on the phone to the letting agent beforehand and were told that pets are fine! Otherwise we would have never proceeded with the viewing in the first place!!! Absolute joke, do not bother doing business with them if you value your time.

Natalie Β· 15 April 2024

Agent replied Β· 11 November 2024

Thank you for sharing your feedback, we sincerely apologise for any difficulties you encountered in reaching us. Due to the high demand for rental properties and the volume of inquiries we receive, we may not always be able to respond to every query as promptly as we would like. However, please rest assured that we are continuously working to improve our communication channels to ensure that all inquiries are addressed in a timely manner. Regarding the issue with pets, we understand the importance of providing accurate information to our prospective tenants. However, the decision to accept pets is entirely at the discretion of the landlord. We aim to be transparent about such policies from the outset to avoid any misunderstandings. We value your feedback and take your comments seriously. We would be keen to continue to assist you in finding the right rental property. Once again, we apologise for any inconvenience caused, and we appreciate your understanding. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Farrell Heyworth recently sold my mothers property, when Simon came to value the bungalow he did explain how pro active his team was with people waiting to purchase bungalows. And by god he was right! Within the first 3 weeks I received multiple viewings leading to an offer which I accepted. More then happy with the complete service and wouldn’t hesitate to use Simon and team again.

Albert Β· 4 October 2019

Agent replied

Thank you for taking the time to leave feedback. It's great to hear how Simon and his team have gone out of their way to make your home selling process as easy and successful as possible and that we've achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director

5/5

Google

Couldn't have wished for a better experience or anymore help and support from Scarlett, Katie and the team and wouldn't hesitate to recommend there services

Paul Β· 26 July 2024

Agent replied Β· 25 August 2024

Thank you for taking the time to leave such fantastic feedback. I'm delighted to hear that Scarlett, Katie and the rest of the team were able to provide you with a great experience and were helpful and supportive throughout. If you need any further assistance the team would be delighted to hear from you. Best regards, Jeremy Collins Director

5/5

Google

Can’t thank Katie enough for the way she was with us through the sale of our house, she is really easy to deal with always goes out of her way to help and take the load off an an all round amazing lovely person

Yvette Β· 25 May 2023

Agent replied Β· 24 June 2023

Thank you for sharing your positive experience with Katie during the sale of your house. It's wonderful to hear that she provided exceptional service and went above and beyond to assist you throughout the process. Your kind words about her being easy to deal with and going out of her way to help are greatly appreciated. I'll be sure to pass along your feedback to Katie and the team. If you ever require assistance in the future, don't hesitate to reach out. Kind regards, Jeremy Collins - Director

5/5

Google

Farrell Heyworth Cleveleys were fantastic throughout the whole process of selling the house. I mostly dealt with Katie who was always friendly, professional, patient and very helpful.

Jack Β· 6 June 2024

Agent replied Β· 20 June 2024

Thank you for your kind words. We're delighted to hear that your experience with Farrell Heyworth Cleveleys was fantastic throughout the entire process of selling your house. It's great to know that Katie was friendly, professional, patient, and very helpful. If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

We would really like to thank Euan without his advice for us to view another property that is now our lovely hone we would not know where we would be living. In fact all the staff who we came in contact with had a very professional and friendly manner. We would not hesitate to recommend Farrell Heyworth. Kind regards John and Carol Croasdale

Carol Β· 31 October 2019

Agent replied

Thank you for taking the time to leave feedback. I am so pleased our St Annes team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering. If you need anything else the team would be delighted to hear from you. All the best, Chris Heyworth, Director

5/5

Google

Couldn't recommend Nick Gregson highly enough. He made the whole mortgage process as easy as it could be and kept us promptly informed at every stage. He explained everything really clearly and there were no hidden costs at any stage. He was friendly and very professional and wouldn't hesitate to recommend him to anyone! Thanks again Nick!PositiveProfessionalism

Carolyn Β· 21 June 2021

Agent replied Β· 20 June 2024

Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service. Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us. All the best, Jeremy Collins - Director

5/5

Google

Sarah has been so helpful from the very beginning. I couldn't have asked for better service. You are a credit to your company and I hope they appreciate you.!!Simon is also very professional and found us a buyer almost as soon as it went on sale. I would recommend you to anyone. Thankyou.Annette IvesPositiveResponsiveness, Professionalism, Value

Annette Β· 21 June 2021

Agent replied Β· 20 June 2024

Thank you for taking the time to leave feedback. It's great to hear that we have provided such an exceptional service. It sounds like Sarah, Simon and the team have gone out of their way to make your home selling process as easy and successful as possible and achieved a fantastic outcome for you. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

Katie was amazing from start to finish, she made the wholes process as easy as possible for myself and my husband! I will certainly not hesitate in using Farrell and Heyworth again due to her fantastic service, thanks again !!!!!

Bianca Β· 27 May 2023

Agent replied Β· 24 June 2023

Thank you for your wonderful feedback! We're thrilled to hear that Katie provided you with amazing service and made the entire process easy for you and your husband. At Farrell and Heyworth, we strive to deliver exceptional customer service, and it's great to know that Katie went above and beyond to ensure your satisfaction. We appreciate your kind words and the trust you've placed in us. Should you need any further assistance in the future, please don't hesitate to reach out. We'll be more than happy to help you again. Best regards, Jeremy Collins - Director

5/5

Google

We are both in our early seventies and we found everyone we dealt with, especially Scarlett and James, to be very informative, patient and pleasant. A pleasure to deal with.

Leonard Β· 25 January 2024

Agent replied Β· 24 February 2024

Thank you for your kind words. We're delighted to hear that Scarlett, James, and the rest of our team provided you with informative, patient, and pleasant service. It's always our goal to make the experience as positive as possible, especially for valued clients like yourselves. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Vicki is extremely friendly, professional, knowledgeable and is the perfect person to show you round. She puts 110% into helping you and answering all the questions you ask. Would HIGHLY recommend!

Samantha Β· 26 December 2023

Agent replied Β· 24 February 2024

Thank you for your kind words regarding Vicki's excellent service! We're thrilled to hear that she provided you with a friendly, professional, and knowledgeable experience. Your recommendation is highly appreciated. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to let us know. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Thanks to all at Cleveleys branch with a special mention for Katie who kept the seller informed with our permission in order to retain the property we wanted when our initial buyers pulled out. We eventually sold our property and bought the new one through the same branch, exchanging and completing on both sides on the same day, not an easy task to do. We appreciate all the hard work put in and thanks again from both of us.

Pam Β· 26 December 2023

Agent replied Β· 24 February 2024

You're very welcome! We're thrilled to hear that you had a positive experience with our Cleveleys branch and that Katie went the extra mile to help you retain the property you wanted. It's fantastic that you were able to both sell your property and buy a new one through us, even completing both transactions on the same day. If you ever need assistance in the future, please don't hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Katie has been thoroughly professional from the first contact arranging viewings quickly and efficiently and keeping in touch with updates on progress

Bob Β· 13 June 2024

Agent replied Β· 20 June 2024

Thank you for your feedback. We're thrilled to hear that Katie has been thoroughly professional from the first contact, arranging viewings quickly and efficiently, and keeping you updated on progress. If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Nick has been excellent right from the beginning of the process. He’s been accommodating, knowledgeable, easy to talk to and made everything easy for us to understand / deal with. Our mortgage went from application through to offer in around a week. We would highly recommend Nick, the Farrell Heyworth team & Mortgage Advice Bureau. Thanks Nick!!

Mia Β· 24 June 2020

Agent replied

Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us. All the best, Chris Heyworth - Director

4/5

Google

Thank you Vicki for a very clear and valuble meeting. I found the information and the service you offer most helpful, and particularly, your very professional presentation pack.

Sue Β· 27 May 2025

5/5

Google

We have found Farrell Heyworth in Cleveleys to be the perfect choice for us to sell my late father's property. Nothing has been too much trouble for them and they have treated us with the utmost kindness and compassion. Tilly who has been our main contact is certainly an asset to Farrell Heyworth. She has always been there to answer any queries be that face to face or over the phone and has helped us to navigate through the selling process including helping us finding a solicitor and chasing them when necessary.

Karen Β· 27 September 2023

Agent replied Β· 30 September 2023

We truly appreciate your kind words and the trust you placed in Farrell Heyworth during this sensitive time. It's wonderful to hear that Tilly and our team provided you with the support, compassion, and assistance needed to navigate the selling process smoothly. If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help. Thank you for choosing Farrell Heyworth, and we wish you all the best. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Would definately recommend the Cleveleys Branch especially Sarah Days who went above and beyond to help us not only view our new house but help with everything there after. Nothing was too much trouble for her, even under difficult conditions due to Covid restrictions. Thank you Sarah for all your helpPositiveProfessionalism

Will Β· 21 June 2021

Agent replied Β· 20 June 2024

Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to help you find your new home in difficult circumstances. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

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Questions about Farrell Heyworth St Annes

How many reviews does Farrell Heyworth St Annes have?

Farrell Heyworth's St Annes office has 431 reviews across 1 platform: 431 on Google.

What is Farrell Heyworth St Annes's rating?

Farrell Heyworth St Annes is rated 4.6 out of 5 across all 431 reviews, and 4.6 out of 5 on Google from 431 reviews.

Has Farrell Heyworth won any awards?

Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, St Annes won Trusted Agent; Farrell Heyworth, Barrow in Furness won Gold; Farrell Heyworth, Lancaster won Gold; Farrell Heyworth, Bolton won Gold; Farrell Heyworth, Blackpool won Gold; Farrell Heyworth, Thornton Cleveleys won Trusted Agent.

Where is Farrell Heyworth's St Annes office?

Farrell Heyworth St Annes, 48 Wood Street, St Annes, Lancashire, FY8 1QG.

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