Every review we hold for the St Annes office, from every platform, shown as written. First names only.
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5/5
GoogleA very good professional service provided by Lauren Ford at Farrell Heyworth in Cleveleys.
Chris Β· 15 August 2026
Agent replied Β· 22 August 2026
Thank you for your kind review. Weβre delighted to hear that you received such a professional service throughout your property sale.
Itβs great to see Alison recognised for her hard work and dedication, and your praise will be shared with her and the team. Thank you for taking the time to leave your feedback.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleMoved home a few months ago and process was made effortless with the help of Lauren Ford. Many thanks for all of your help. We are now happy and settled in our new place.
Terry Β· 23 March 2026
Agent replied Β· 13 April 2026
Thank you for your kind review. Weβre delighted to hear that your move went smoothly and that youβre now happily settled in your new home.
Lauren Ford will be really pleased to know her support helped make the process feel effortless. Providing clear guidance and reassurance throughout a move is so important, and itβs great to hear that her help made a positive difference for you.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleFantastic service from Sarah Mayson in the letting department. After being a property owner for over 10yrs and never had rental experience, Sarah and her team made the whole application simple and painless. I would recomend the Cleveleys team for anyone who is looking to rent, buy or sell as all staff have given 5* service. All viewings & enquiries was addressed on time everytime even at short notice. The whole process from Application to getting my keys was better than expected.
Daniel Β· 25 June 2019
Agent replied
Dear Mr Thornton,
Thank you for taking the time to leave feedback. Weβre delighted we were able to provide you with a great service when letting your property and weβll pass your kind words on to the team. We do try to be as responsive as possible to the requirements of our landlords and tenants and it's great to hear this has been the case for you. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Chris Heyworth - Director
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5/5
GoogleScarlett Bingham is a very conscientious person she always goes above and beyond to help you, nothing is too much trouble, she is a massive credit to Farrell Heyworth, she deserves more than 5 stars. Regards Sue
Sue Β· 11 August 2024
Agent replied Β· 25 August 2024
Thank you so much for your wonderful feedback. We're thrilled to hear that Scarlett Bingham has provided you with such exceptional service. Her dedication and commitment are indeed invaluable, and we're proud to have her as part of the Farrell Heyworth team. Your recognition of her efforts means a lot to us.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleFarrell and Hayworth Cleveleys have the most amazing staff that are professional and thorough that started from day one
The attention to detail from all staff through selling my mums property was second to none π
Special thank you to Katie for going that extra mile and going above and beyond
If your wanting a great estate agents then these are the ones for you! X
Lynn Β· 15 July 2022
Agent replied
Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Cleveleys team have achieved such a fantastic outcome during the sale of your Mum's property. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
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5/5
GoogleLauren was great at showing us around. Helped with measuring up for sofas and had a wealth of knowledge about the property. She is a credit tp the estate agent.
David Β· 16 November 2024
Agent replied Β· 23 November 2024
Thank you for your lovely review! Weβre so pleased to hear that Lauren provided you with such excellent service during your property viewing. Her attention to detail and willingness to go the extra mile, such as helping with measurements and sharing her knowledge about the property, truly reflect the high standards we aim to deliver.
Lauren is indeed a valued member of our team, and itβs wonderful to hear how much her efforts meant to you. Weβll be sure to share your kind words with her.
If thereβs anything further we can assist you with, please donβt hesitate to get in touch. Thank you once again for your feedback and for choosing Farrell Heyworth.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleSarah Mason is a credit to Farrell Heyworth Cleveleys. She has helped us with letting our flats over the last couple of years. Her knowledge of the industry and local area is excellent. She instils a confidence in us, as relative new landlords, that we are doing things correctly and is very supportive throughout the process. We will continue with Sarah when our next project is ready for letting.PositiveResponsiveness, Quality, Professionalism, Value
Martin Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to provide you with a great service when letting your property. We know how important speed is to landlords and our lettings team make it their top priority to ensure all matters are dealt with promptly.
We look forward to continuing to support you with your property investment. If you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
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5/5
GoogleAfter meeting scarlet for the first time at the viewing of our lovely new home, I was impressed by her friendly , professional manner.
I have found all the staff I have dealt with during this stressful period, very reassuring, polite and caring. The fact that I could contact them at anytime for updates helped enormously. They were always happy, positive and very helpful.
Thank you for all your help.
I would recommend farrell heyworth to anyone looking for a new home.
Jue Β· 12 October 2024
Agent replied Β· 11 November 2024
Thank you so much for your kind words and for sharing your positive experience with us! We are delighted to hear that Scarlet and the rest of our team were able to support you through what can be a stressful process. Providing a friendly, professional, and reassuring service is our priority, and weβre thrilled that it made such a difference for you.
We truly appreciate your recommendation and are so glad that youβre happy with your new home. If you ever need further assistance, please donβt hesitate to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleI would highly recommend FH Cleveleys who have worked so hard in the sale of our property. We had several hitches along the way but they kept us informed and continued working hard for us which we really appreciate.
I would especially like to thank Ryan, Taleah and Simon who have all been so helpful, supportive and communicative.
Nicki Β· 26 March 2023
Agent replied Β· 24 June 2023
Thank you for your glowing recommendation of FH Cleveleys! We are delighted to hear that you had a positive experience working with our team during the sale of your property.
We understand that the process of selling a property can be stressful and unpredictable, which is why we make it a priority to keep our clients informed every step of the way. We are thrilled to know that our efforts to communicate with you throughout the sale, and to work through any hitches that arose, were appreciated.
We will make sure to pass on your kind words to Ryan, Taleah, and Simon - they will be thrilled to hear that they were able to provide you with helpful, supportive, and communicative service.
Thank you again for choosing FH Cleveleys. We wish you all the best in your future endeavors.
Warm regards,
Jeremy Collins
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5/5
GoogleJust recently purchased a house in Fleetwood. I was a cash buyer so didn't expect any delays, the professionalism from Katie Garnett and Taleah Taylor was outstanding. From viewing to putting my bid in and receiving the keys took only four weeks...WOW sorry I could only give 5 β, your well worth more ...
Dec Β· 17 June 2023
Agent replied Β· 24 June 2023
Thank you for taking the time to share your positive experience with Farrell Heyworth. We are thrilled to hear that your recent house purchase in Fleetwood was smooth and efficient, thanks to the outstanding professionalism of Katie Garnett and Taleah Taylor.
At Farrell Heyworth, we strive to provide excellent service and ensure a seamless buying process for our clients. We understand the importance of timely and effective communication, and we're glad that our team was able to deliver exceptional service to you.
Your kind words and recognition mean a lot to us. We appreciate your feedback and your rating of 5 stars. Rest assured, we will continue to work hard to exceed your expectations and deliver exceptional service to all our clients.
Congratulations on your new home, and if there is anything else we can assist you with in the future, please don't hesitate to reach out. We are here to help.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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1/5
GoogleVery disappointing customer service & basic courtesey. Two viewings of a property last week, initial offer was rejected so asked to be kept informed of any further interest or offers whilst we assess a 2nd offer this week. Now find the house is sold without even a courtesey call or chance to increase our offer. Will be putting our listing elsewhere sadly.
11.09.24 in reply to Jeremy - Thank you, no written request has yet been recieved, nor were we advised this would be the process going forward. Considering all communication had previously been verbal or in person why write to me for something so important! Actually makes it worse, but then you had another offer so why make the effort i guess. But thank you for taking the time to contact me on this occasion.
John Β· 12 September 2024
Agent replied Β· 11 November 2024
Thank you for sharing your feedback.
After your initial offer was declined, we sent written correspondence inviting you to submit a further offer, but we did not receive a response. During this time, the seller accepted an offer from another party. While we aim to keep all interested parties informed, it wouldnβt be appropriate for us to make repeated requests for further offers.
We appreciate your interest and would be happy to assist you with any future property needs.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleI would like to say a big thank you to all of the Farrell Heyworth team for making our move quick, easy and hassle free!
Everyone is a pleasure to talk to and more than happy to help.
A special thank you to Sophie Parker who was there from the first phone call and processed everything very quickly and stress free!
I will highly recommend this company in future.
Charmaine Β· 5 May 2021
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start of your sale by Sophie and our Cleveleys team.
It sounds like the team have gone out of their way to make your home selling process as easy and successful as possible and achieved a fantastic outcome for you.
If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
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5/5
GoogleRecently bought a house which was for sale through Farrell heyworth in cleveleys.
Cannot fault the service from arranging the first viewing through to collecting the keys.
Katie was extremely professional and gave good advice along the way.
Would definitely recommend using this estate agent in the future.
Claire Β· 23 September 2023
Agent replied Β· 30 September 2023
Thank you for taking the time to leave us such a positive review! We're delighted to hear that you had a great experience buying your new house through Farrell Heyworth in Cleveleys. It's wonderful to know that Katie provided you with professional service and valuable advice throughout the process.
If you ever need any assistance or have further questions in the future, please don't hesitate to get in touch. We're here to help and look forward to assisting you again if needed.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleThankyou Katie for all your help selling my mums house great
Preloved Β· 25 July 2026
Agent replied Β· 22 August 2026
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that your experience of selling your mum's house was a positive one. It's great to know that Katie provided the support and guidance needed throughout the process, and we'll be sure to pass on your kind comments to her.
At Farrell Heyworth, we understand how important these moves can be, and we're pleased that Katie helped make the journey a smooth one for you.
Thank you again for your recommendation, and we wish you and your family all the very best for the future.
Best regards
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleKatie Garnett was very helpful and friendly but professional she kept me informed through every step of the process of selling my mums property id recommend Farrell Heyworth
Joann Β· 12 October 2024
Agent replied Β· 11 November 2024
Thank you so much for your feedback and for sharing your experience with Katie Garnett. Weβre pleased to hear that she provided friendly, professional support and kept you informed throughout the entire process. Selling a property, especially a family home, can be emotional, and weβre glad Katie could make the process smoother for you.
Your recommendation means a lot to us, and if you need further assistance in the future, weβre always here to help.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleSuch an amazing introduction. I was astounded by how fast everything was put in place. Vicki was very informative and enthusiastic, she is ultra efficient , just what is required to be a good Estate Agent, I am all set to go with in 4 hours.
Terence Β· 27 October 2023
Agent replied Β· 24 February 2024
Thank you for your glowing review and kind words about Vicki. We're thrilled to hear about your fantastic experience and the efficiency you encountered. If you ever have further questions or need assistance, please feel free to reach out. We're here to ensure your journey remains smooth.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleSarah Mason is a credit to Farrell Heyworth Cleveleys. She has helped us with letting our flats over the last couple of years. Her knowledge of the industry and local area is excellent. She instils a confidence in us, as relative new landlords, that we are doing things correctly and is very supportive throughout the process. We will continue with Sarah when our next project is ready for letting.
Stuart Β· 12 March 2021
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to provide you with a great service when letting your property. We know how important speed is to landlords and our lettings team make it their top priority to ensure all matters are dealt with promptly.
We look forward to continuing to support you with your property investment. If you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
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5/5
GoogleWe've recently used them to sell a property in Cleveleys, and i have to say we received an excellent service from start to finish. The staff have always been super friendly and very helpful throughout the whole process. Well done to all the staff involved especially Sarah & Katie, we would definitely use them again and we would highly recommend.
Yvonne Β· 24 June 2022
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start of your sale by Sarah, Katie and the Cleveleys team.
It sounds like the team have gone out of their way to make your home selling process as easy and successful as possible and achieved a fantastic outcome for you.
If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
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5/5
GoogleCan't thank Farrell hayworth enough in giving us a professional service when it came to valuing our house we dealt with Taleah who gave us honest and true valuation and was very professional throughout would highly recommend Farrell hayworth
Rachel Β· 1 March 2024
Agent replied Β· 22 March 2024
Thank you for your kind words and for entrusting us with the valuation of your house. We're delighted to hear that Taleah provided you with a professional and honest service. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you. If you need any further assistance or have any questions, please feel free to reach out to Taleah and the team. Best regards, Jeremy Collins Director Farrell Heyworth
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5/5
GoogleI am really impressed with the staff at Farrell and Heyworth especially Katie and Anne for their support during the sale of my house. I would recommend them to everyone.
Jackie Β· 28 July 2024
Agent replied Β· 25 August 2024
Thank you for your wonderful feedback! We're delighted to hear that Katie and Anne provided exceptional support during the sale of your house. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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5/5
GoogleThanks to Sarah and Curt for their invaluable help and support with our relocation to Cleveleys. Nothing was too much trouble and when Curt said he would ask questions for us or simply keep in touch with a courtesy call he always got back to us. After a long day house hunting it was great to be offered a quick coffee whilst we went over everything. Cheers guys thanks again.
Richard Β· 12 March 2020
Agent replied
Thank you for taking the time to leave feedback. I'm delighted to hear that Sarah and Curt were able to provide you with a great service during your property search. Welcome to the area and please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Kind regards,
Chris Heyworth, Director
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5/5
GoogleI have dealt with this agent numerous times when letting my properties, they are the most proactive lettings agent I have used and have never let me down. Adam is in constant contact with me keeping me updated and the whole team have always been friendly and approachable. They are aware of the type of tenant I want and always let my properties in a timely manner.
Keep it up guys!!!
Anthony Β· 29 July 2019
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Adam and our St Annes team are able to provide you with a great service when letting your property. We know how important communication is to landlords and our lettings team make it their top priority to ensure customers are always well informed.
We look forward to continuing to support you with your property investment. If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
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5/5
GoogleTaleah, at the Cleveleys branch, was absolutely fantastic and arranged a viewing for us.
Also, a big thank you to Sarah for showing us around the property. She was fantastic. A wonderful team!
Lauren Β· 21 May 2024
Agent replied Β· 20 June 2024
Thank you for sharing your positive experience! We're delighted to hear that Taleah and Sarah provided excellent service during your property viewing. We'll ensure to pass along your appreciation to both of them. If you have any more questions or need further assistance, feel free to reach out to the team. Best regards, Jeremy Collins Director Farrell Heyworth
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5/5
GoogleKatie was amazing, so professional and helpful, we really felt like we had our own personal advisor, could not recommend enough would definitely use Farrell Heyworth again and especially thanks to Katie.
Selina Β· 6 June 2024
Agent replied Β· 20 June 2024
Thank you for your wonderful feedback! We're thrilled to hear that Katie provided such a professional and helpful service, making you feel like you had your own personal advisor. We truly appreciate your recommendation and look forward to assisting you again in the future.
If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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