Trusted Agent profile

Farrell Heyworth reviews

★★★★★ Excellent

431 reviews across 1 platform

48 Wood Street, St Annes FY8 1QG

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Farrell Heyworth's St Annes office at 48 Wood Street is rated 4.6 out of 5 across 431 reviews on 1 platform, including 431 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Farrell Heyworth won in 2026. Checked 9 October 2026.

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4.6 / 5

431

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Farrell Heyworth. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the St Annes office, from every platform, shown as written. First names only.

5/5

Google

The Cleveleys branch has a warm welcome when you go into the branch. Katie understood what I wanted and was able to provide the property which suited my needs. Katie has been great in chasing the sale of the property, saving me as the customer time. Despite the stress and frustration of buying a home, compared to other experiences with estate agents, Farrell Heyworth Cleveleys branch have been productive, responsive and exceeded expectations. Thank you so much 😊

Christopher · 26 November 2023

Agent replied · 24 February 2024

Thank you for your positive feedback. We're thrilled to hear that Katie and the Cleveleys branch provided you with excellent service and exceeded your expectations. Buying a home can indeed be a stressful process if not managed properly, but it's great to know that they made it productive and responsive for you. If you have any more property needs or questions in the future, please don't hesitate to reach out. We're here to help. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Thanks to Lauren Ford for all her help and advice. Greatly appreciated.

Angela · 13 March 2026

Agent replied · 13 April 2026

Thank you for your kind review. We’re pleased to hear that Lauren Ford was able to provide helpful advice and … More

5/5

Google

Farrell Hayworth are a fantastic estate agency, right from the start they were great. The team are all very helpful, but our Agent, Taleah(Tilly) Taylor was exactly what you need and expect from an estate agent. Very friendly, professional and competent, and she was always contactable when you needed something. She sold my partners property the first week it went up with them after a previous agency failed multiple times to get the sale for us. I would highly recommend Farrell Hayworth to anyone who is selling a property or even looking for their next home, they arent the type to take on a million properties at once so they will be able to help you with any issues or questions you'll no doubt have, they will always make time to guide you through the process of buying or selling.

Craig · 19 August 2023

Agent replied · 26 August 2023

Thank you for taking the time to share your wonderful experience with Farrell Heyworth. We're thrilled to hear that you found our team to be helpful and that Taleah (Tilly) Taylor made a positive impact on your property sale. Our priority is to provide professional and friendly service, and it's great to know that Taleah exceeded your expectations. Congratulations on the successful sale of your partner's property! We truly appreciate your recommendation and kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Viewed a property yesterday, was greeted by Lauren Ford, who showed me round the property, which we are hoping to buy, was very professional, friendly & answered all questions. It was a real pleasure to meet you, thank you for all your help. 😊 👋 …

Angela · 22 June 2026

Agent replied · 22 August 2026

We’re really pleased to hear you had such a positive experience during your viewing. It’s great to know the visit felt welcoming and informative, and that all your questions were clearly answered. … More

5/5

Google

Its been great dealing with Farrell Heyworth in Cleveleys. From initial search right though to purchasing they have been a pleasure to deal with. Purchasing property is stressful at the moment so its a breath of fresh air to work with a company who are quick to respond, on the ball, knowledgeable and just a pleasure to deal with. Taleah has been a superstar and has kept in touch through out... gently reminding me and nudging me to ensure the sale goes through on schedule. Couldn't have done it without her. Great service!

Judi · 8 July 2023

Agent replied · 29 July 2023

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Suzanne has been excellent to work with, demonstrating professionalism and a willingness to assist. At Farrell Heyworth, we strive to provide exceptional service to our clients, and it's always rewarding to hear when our team members go above and beyond to ensure a positive experience. Suzanne's commitment to professionalism and her helpful approach are values we greatly appreciate. We truly value your feedback and recommendation. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Farrell Heyworth. Best regards, Jeremy Collins Director Farrell Heyworth User Its been great dealing with Farrell Heyworth in Cleveleys. From initial search right though to purchasing they have been a pleasure to deal with. Purchasing property is stressful at the moment so its a breath of fresh air to work with a company who are quick to respond, on the ball, knowledgeable and just a pleasure to deal with. Taleah has been a superstar and has kept in touch through out... gently reminding me and nudging me to ensure the sale goes through on schedule. Couldn't have done it without her. Great service! ChatGPT Thank you for sharing your positive experience with Farrell Heyworth in Cleveleys. We are delighted to hear that our team has made your property purchasing process a pleasure and provided you with exceptional service. We understand that buying a property can be a stressful experience, especially in the current market conditions. Therefore, it is our priority to be responsive, knowledgeable, and supportive throughout the entire process. We are thrilled that Taleah has been a superstar in assisting you, keeping in touch, and ensuring that everything goes smoothly. Your kind words and appreciation mean a lot to us. We are grateful for the opportunity to serve you and provide a great experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Working with Taleah Taylor (Tilly) and the team has been an outstanding experience. From the very first interaction, they were attentive, organised, and genuinely committed to helping. Every question was answered clearly, each step explained, and the whole process felt smooth and stress‑free. Their professionalism and kindness really stand out. I wouldn’t hesitate to recommend them.

Wayne · 23 March 2026

Agent replied · 13 April 2026

Thank you for such a lovely review. We’re delighted to hear that your experience felt smooth, stress‑free, and well supported from start to finish. Taleah Taylor (Tilly) and the team will be really pleased to see your comments. Their attentiveness, organisation, and genuine commitment to helping clients are qualities we value highly, and it’s great to know their professionalism and kindness stood out. Thank you for your recommendation. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

When i approached Farrell Heyworth to sell my home, I was very taken with the enthusiasm that i was shown. I spoke to "Vicki" and her enthusiasm for my home and knowledge about the markets that would be targetted shone through. Vicki was able to tell me the target audience and i felt that Farrel Heyworth would go all out to sell my home. Not only that, they would ease the transition from my current home to my new one. This was a concern for me but Vicki assured me that they would assist in making this happen. Over all, I am comfotable in moving the sale over to Farrell Heyworth, Initially i wanted to go with Farrell Heyworth, But was tempted buy anothe local agent with slightly lower fees and i went with the lower estate agent, but they could not demonstrate the same enthusiasm for selling my home. I felt like they were not invested in the sale as they did not like theprice we listed at. I felt that the savings that were possible for the lower fees may be lost in their lack of enthusiasm for the property price and could suggest lowering my price. Going with the lower fees may be a false economy. "Vicki" and Farrell Heyworth definately gave me an impression that my home was valued correctly and that it was in good hands.

Michael · 3 June 2023

Agent replied · 24 June 2023

Thank you for sharing your experience with Farrell Heyworth and specifically mentioning Vicki. We appreciate your kind words about her enthusiasm for your home and her knowledge of the target markets. It's great to hear that Vicki was able to provide you with valuable insights and assure you of a smooth transition. We understand that choosing an estate agent can be a decision influenced by various factors, including fees. While another local agent may have offered lower fees, it seems that their lack of enthusiasm and investment in your property's price gave you concerns about their commitment to achieving the best outcome. We believe that the value of a dedicated and enthusiastic team, like the one at Farrell Heyworth, can outweigh the potential savings from lower fees. We are committed to providing a high level of service and ensuring that our clients feel valued and supported throughout the selling process. We appreciate your confidence in Farrell Heyworth and are honored to have the opportunity to assist you with selling your home. If you have any further questions or need any additional information, please don't hesitate to reach out. We look forward to working with you and delivering a successful sale. Best regards, Jeremy Collins - Director

5/5

Google

I dealt with Tilly @ Cleveleys office. She is a thorough professional sales person who knows what she does and always set realistic expectations for either a buyer or a seller. I m in the process of buying property through them and until today I have not experienced any single obstacle throughout the process. I recommend “Tilly’s” services in particular who is striving to maintain a very high standard of customer services for “Farrell Heyworth”. 👍

Shahzad · 12 August 2023

Agent replied · 26 August 2023

Thank you for taking the time to share your experience with us. We're delighted to hear that Tilly at our Cleveleys office has provided you with excellent service during your property buying journey. We greatly appreciate your recommendation and your kind words about Tilly's professionalism and dedication to maintaining high standards of customer service. If you have any further questions or need assistance as you continue with the process, please don't hesitate to reach out. We're here to help and support you every step of the way. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Lauren ford was really quick of the mark when I showed interest in a house she sent me.i explained ive passed on all the details to a friends dad who buys property to rent out and a friend of mine needs a house just like this.he only buys..Bispham..anchorsholme Cleveleys areas..well done lauren

CHRISTINE · 9 April 2026

Agent replied · 13 April 2026

Thank you for taking the time to leave your feedback. It’s great to hear that Lauren Ford was quick to respond and proactive when you showed interest in the property. Acting promptly and making sure opportunities are shared clearly is an important part of supporting both buyers and investors, particularly in popular areas such as Bispham, Anchorsholme and Cleveleys. We’re really pleased that Lauren’s approach made a positive impression and appreciate you recommending the property to others. Your comments will be passed on to her and the team. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

We can't thankyou enough Katie for pulling the stops out to arrange the early viewing of the property we are about to purchase. You are very polite, professional and have been able to answer any questions we have raised with a minimum delay. We are looking forward to this journey knowing full well we can liaise with you at any time. You are definitely an asset to the company. Thanks Kim and George 😘

Kim · 19 March 2025

5/5

Google

As a first time buyer, I’m sure you can understand that nerves and excitement are rife when thinking about purchasing your first home. I met Katie Garnett to view the property (which I have now fallen in love with) through Farrell Heyworth estate agents in Cleveleys. Katie was kind, calm & educated. She answered my questions & reassured me of the process I was about to undertake. Her knowledge for the property is fantastic and her professionalism was second to none. Thank you Katie. 👍🏼

Shelby · 24 February 2023

Agent replied

Thank you for your kind words about Katie Garnett! We are delighted to hear that she was able to provide you with the reassurance and knowledge you needed as a first-time home buyer. It's great to hear that she was kind, calm, and educated, and that her professionalism was second to none. Her passion for the property and her dedication to providing excellent customer service are truly appreciated. We are glad that we could help you fall in love with your first home and we wish you all the best in your new home. Thank you for choosing us. Kind regards, Jeremy Collins - Director

5/5

Google

Recently found an amazing property through Farrell Heyworth. Taleah showed us the property and has been our main contact throughout. She really has gone above and beyond to support us and help with initial communications between ourselves and the vendor. She has worked hard to answer questions and help everything run smoothly. Thank you Taleah and FH for all your help during what might have been a traumatic time. You made it very straightforward.

M · 12 August 2023

Agent replied · 26 August 2023

Thank you for sharing your wonderful experience with Farrell Heyworth! We are thrilled to hear that you found an amazing property through our services, and we couldn't be happier to have been part of your journey. Taleah is indeed a valued member of our team, and we are delighted to know that she went above and beyond to provide you with exceptional support and assistance. Making the process straightforward and smooth for our clients is always our goal, and we are glad to have achieved that for you. If you have any further questions or need additional assistance, please don't hesitate to reach out. We are here to help in any way we can. Once again, congratulations on your new property, and we wish you all the best in this exciting new chapter. Thank you for choosing Farrell Heyworth! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Katie has be very friendly and helpful though the whole buying and selling process , couldn't have done it without her help a big thank you to Katie and all the team at Farrel Heyworth Cleveleys great bunch for people to help you buy and sell your home

Diane · 4 November 2024

Agent replied · 11 November 2024

Thank you so much for your kind words! We’re delighted to hear that Katie and the team at our Cleveleys branch were able to provide the support and guidance you needed throughout your buying and selling journey. Katie takes great pride in helping clients, and we’re thrilled that her friendliness and dedication made a positive impact on your experience. We appreciate your recommendation and wish you all the best in your new home! Best regards, Jeremy Collins Director Farrell Heyworth

1/5

Google

Very very poor service, after a great start by Nathan last night sadly Mike was a no show today after a 35 minute wait I gave up. I have received no communication from anyone at all No phone call, no email no apology nothing at all. I was not the only person waiting this afternoon out in the rain, a young couple who had also booked a viewing were also left waiting. Sadly the young lady was disabled which made me even angrier.

Louise · 13 October 2022

Agent replied

Thank you for taking the time to leave a review. We're sorry to hear that you were dissatisfied with the service you received when attempting to view one of our properties. We conduct 1000's of viewings every year and we are extremely surprised and disappointed, as we're sure you are, to hear this has gone wrong in your case. My colleague Nathan is keen to speak with you to rearrange an appointment and help you to find the right home. We are always looking for ways to improve our service so thank you again for bringing this matter to our attention. Kind regards, Jeremy Collins - Director

5/5

Google

Katie Garnett was amaaaazing at talking me through the house buying process.. i am a first time buyer and she clearly communicated with us every step of the way.. so grateful for your help! thank you!

Lauren · 23 March 2025

Agent replied · 18 April 2025

Thank you so much for your wonderful review! We’re thrilled to hear that Katie was able to guide you so smoothly through the house buying process. As a first-time buyer, we understand how important clear communication is, and it’s fantastic to know that Katie made the experience easier for you. We’ll be sure to pass along your kind words to her. If you need any further assistance in the future, please don’t hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

We used Farrell Heyworth to sell a property in cleveleys and they were so helpful and informative from the beginning. Tilly has been amazing so far in keeping us up to date with everything from booking viewings, offers and solicitors from both sides. She’s given us the best advice especially when it’s the first time we’ve sold a property. They’ve always been honest and realistic.

Laura · 23 September 2023

Agent replied · 30 September 2023

Thank you for taking the time to share your experience with Farrell Heyworth. We're delighted to hear that Tilly and the team have been helpful and informative throughout your property sale journey. Providing honest and realistic advice is an essential part of our service, and we're pleased to have met your expectations. If you have any more questions or need further assistance during the sale process, please feel free to reach out. We're here to make your property sale as smooth as possible. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Katie Garnett was absolutely amazing throughout the whole process. Very supportive, always on hand to answer questions and give reassurance. Always went above and beyond, as we had some delays completing, in making sure everyone was kept updated and the sale went through. Thanks for all your support Katie really appreciated.

Chris · 26 June 2024

Agent replied · 25 August 2024

Thank you for your glowing feedback. We're delighted to hear that Katie Garnett provided exceptional support throughout the entire process. Her dedication to keeping everyone updated and ensuring the sale went through smoothly, despite some delays, truly exemplifies our commitment to excellent service. If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth

3/5

Google

As a landlord we have had a really mixed opinion in terms of quality and customer service, the phone systems are poor and the flow of communication when you need to speak to someone is below standard. I wasn't assured as a landlord that my issues were dealt with appropriately at times and this was lacking mainly form the management of the tenancy team. Unfortunately I wouldn't recommend using Farrell Hayworth regards letting your property unless you can solely deal with Carol Dennison she is an asset to that team putting customers first and I wish I had dealt with Carol from the beginning. Carol showed empathy and understanding she was 5 star and the only positive thing I can say regards the Cleveleys branch. In my view Carol should run that team she has the right approach and skill to support and solve problems.

Lisa · 12 March 2022

Agent replied

Thank you for taking the time to leave a review. I'm sorry to hear you were disappointed with the service you received. Customer service is extremely important to us and your custom has been highly valued. I understand you have spoken to our lettings team, particularly Carol, recently on a number of occasions. Thank you for bringing her hard work on your behalf to our attention. We wish you all the best for the future. Kind regards, Jeremy Collins - Director

5/5

Google

I contacted Farrell Heyworth as a first time buyer looking for mortgage advice and finding the right one for me. After being recommended by family, Nick Gregson was extremely helpful in the entire process from start to finish. Nick was very thorough and excellent at communicating throughout, putting my mind at ease all the way. I would recommend Nick to anyone looking for mortgage advice and will be doing so to family and friends as and when needed. Overall a friendly and professional guy, thanks again Nick!

Lewis · 12 March 2022

Agent replied

Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service. Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us. All the best, Jeremy Collins - Director

5/5

Google

Katie Garnett was a fantastic professional friendly efficient and proactive. She walked the extra mile for us and made our experience of Farrell Heyworth very positive. We wish Katie every success in her career and are sure her professionalism and dedication will take her a long way in her Career. We would happily recommend Farrell Heyworth as an estate agent as a result of the sterling service provided by Katie William and Diane Fleming

William · 12 November 2022

Agent replied

Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that Katie, Diane and our proactive Cleveleys team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

I recently bought a property through farell heyworth and dealt with katie garnett in the office. Although there were some bumps in the road (no fault of the agent). Katie kept me updated at all times throughout the buying process and was a pleasure to deal with. Thanks

Ian · 26 July 2024

Agent replied · 25 August 2024

Thank you for sharing your positive experience with Farrell Heyworth. We are delighted to hear that despite some bumps in the road, Katie Garnett was able to provide you with excellent service and keep you updated throughout the buying process. We strive to ensure our clients have a smooth and pleasant experience, and it's wonderful to know Katie was a pleasure to work with. If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Both Lauren and Sarah have been a great help in our search for a forever home. Very informative and quick to reply to any queries, appointments were easily arranged and attended to promptly. Thank you both for your help, highly recommended.

Christina · 30 March 2026

Agent replied · 13 April 2026

It’s great to hear that your search for a new home has felt so well supported. Knowing that Lauren and Sarah were able to provide clear information, prompt replies and smoothly arranged appointments is exactly the experience we aim to deliver. Their proactive approach reflects the level of service we work hard to offer across Farrell Heyworth, and your recommendation is very much appreciated. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Had a really lovely and positive experience with Katie. With buying our first house we didn’t know what to expect and Katie made it so much easier and relaxed! Katie was super quick and replying to emails and answered any questions we asked. We are super grateful for Katie and her hard work, she is an amazing member of the Farrell Hayworth team.

Mia · 26 August 2023

Agent replied · 30 September 2023

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Katie provided you with a lovely and positive home buying journey. Congratulations on purchasing your first house! Katie is indeed a valuable member of our team, and we're glad she could make the process easier and more relaxed for you. If you ever need assistance in the future or have any questions, feel free to reach out. We wish you all the best in your new home! Warm regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Thank you all ever so much with all that you have achieved with the sale of the house. I know it was one to remember! The team were all so supportive and friendly, very focused, Katie was a star. Thank you and i would definitely recommend xx

Vicki · 26 July 2024

Agent replied · 25 August 2024

Thank you so much for your kind words and heartfelt feedback. We're thrilled to hear that our team was supportive, friendly, and focused throughout the sale of your house. It’s wonderful to know that Katie, in particular, stood out as a star in this memorable process. We appreciate your recommendation and are delighted to have been part of your journey. If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth

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Questions about Farrell Heyworth

How many reviews does Farrell Heyworth have?

Farrell Heyworth's St Annes office has 431 reviews across 1 platform: 431 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Farrell Heyworth's rating?

Farrell Heyworth is rated 4.6 out of 5 across all 431 reviews, and 4.6 out of 5 on Google from 431 reviews, checked 9 October 2026.

Has Farrell Heyworth won any awards?

Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, St Annes won Trusted Agent; Farrell Heyworth, Barrow in Furness won Gold; Farrell Heyworth, Lancaster won Gold; Farrell Heyworth, Bolton won Gold; Farrell Heyworth, Blackpool won Gold; Farrell Heyworth, Thornton Cleveleys won Trusted Agent.

Where is Farrell Heyworth's St Annes office?

Farrell Heyworth, 48 Wood Street, St Annes FY8 1QG.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.