Farrell Heyworth St Annes reviews

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Jeremy Collins, Director

Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. All the best, Jeremy Collins, Director

Thank you for sharing your experience with Farrell Heyworth. We are delighted to hear that you received excellent service and that we were able to meet your needs effectively. Our team is committed to providing personalised service and working tirelessly for our clients. Your feedback is greatly appreciated, and we are glad that you recognised the value in the service we provide. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave feedback. It's great to hear that our Cleveleys Team were able to provide helpful advice and support during the purchase of your first home. If we can be of any further assistance please don't hesitate to get in touch. Wishing you all the best in your new home. Kind regards, Chris Heyworth, Director

Thank you for taking the time to leave feedback. I am delighted to hear the St Annes team were so helpful during the search for your new home. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us next year when you are ready to continue the search or if you have any queries n the meantime. Wishing you all the best with your search. Kind regards, Chris Heyworth, Director

Thank you for taking the time to leave feedback. I am delighted to hear the St Annes team were so helpful and proactive throughout the purchase of your new home. I'll pass your kind words on to the team who will be delighted. We very much look forward to continuing to work with you and help you to maximise the value of your rental property. Kind regards, Chris Heyworth, Director

Dear sir/Madam, Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service when letting your property. Sarah and the rest of the team will be delighted to hear your kind comments.We do try to be as responsive as possible to the requirements of our landlords and tenants and it's great to hear this has been the case for you. We look forward to continuing to support you and your investment in the future. Kind regards, Chris Heyworth - Director

Thank you for sharing your positive experience with us! We're delighted to hear that your appointment with Vikki for the property valuation went well and that you were pleased with the information she provided. Providing excellent service is what we strive for, and we're glad Vikki could assist you effectively. If you have any further questions or need assistance, please feel free to reach out to the team. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Cleveleys team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director

Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make both your home selling and home buying process as easy and successful as possible and that our proactive St Annes team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director

Thank you for taking the time to leave feedback. I am so pleased Sarah and our Cleveleys team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering. If you need anything else the team would be delighted to hear from you. All the best, Chris Heyworth, Director

Thank you for taking the time to leave us a review. We are extremely pleased to hear you've received such a great service from our fantastic branch staff. we'll be sure to pass on your kind comments, they will be delighted. Kind regards, Chris Heyworth - Director

Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to provide you with a great service when letting your property. We know how important speed is to landlords and our lettings team make it their top priority to ensure all matters are dealt with promptly. We look forward to continuing to support you with your property investment. If you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

We appreciate your feedback regarding your experience. In this case, we believe we followed the appropriate procedures. We initially reached out for further details after receiving your enquiry, as you are aware we qualify all viewings to ensure viewers can progress with a sale. As soon as this information was received, we attempted to arrange a viewing for you, we were informed by the second agent involved in the sale that the property had been sold. This was the first instance we were made aware of the sale. We understand your frustration and strive to provide clear communication and efficient service to all our clients. If you have any further questions or concerns, please feel free to reach out to our branch team directly. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service when finding and applying for your new home. I will pass your kind words on to Sarah and the team, who will be delighted. All the best, Chris Heyworth, Director

Thank you for your wonderful feedback! We're thrilled to hear that you felt comfortable throughout the transaction and that our viewing staff and office team were helpful and efficient. Your satisfaction is our top priority, and we appreciate your kind words. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave a review. I'm sorry to hear you were somewhat disappointed in the experience. Customer service is extremely important to us and we always strive to operate with the safety of our customers at heart. I think it's valuable to outline what our procedures with regard to viewings are, and why we are continuing with these procedures when many agents seem to have returned to pre-Covid operating practices. Our process is as follows: All initial enquiries to view are provided with a virtual video tour which is received within minutes of the request. The virtual viewing is followed up and feedback obtained, this is extremely valuable to the owner of the property. If somebody wishes to then book a physical viewing we will ascertain if they are ready to proceed. A Mortgage agreement or financial qualification is then required to put the buyer in the best possible position to offer, along with acting solicitor details. The viewing can then be arranged. Unfortunately, we still receive many requests to view properties from individuals who have no intention of buying said property. To keep our staff and customers safe we have chosen to continue with a process that will allow us to limit the amount of people that physically view to just genuine buyers. If the person viewing the property wishes to make an offer we would require a proof of funds at this stage in any event. Kind regards, Jeremy Collins, Director

Thank you for taking the time to leave a review. Customer service is extremely important to us and your custom is highly valued. In an attempt to investigate this matter we have been unable to find your name on our system. We are very keen to discuss this matter further with you and would be grateful if you could contact us at cleveleys@farrellheyworth.co.uk kind regards, Jeremy Collins, Director

Thank you so much for your fantastic review! We’re delighted to hear that you had an outstanding experience with our team. It’s our goal to make the process as stress-free as possible, and we’re thrilled to know we succeeded. We appreciate your trust in us and would be more than happy to assist you again in the future! Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave feedback. I am delighted to hear that our Cleveleys team have been able to help you to successfully sell your property. I'll pass your kind words on to the team who will be delighted, particularly with your kind recommendation. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Kind regards, Jeremy Collins, Director

Thank you for taking the time to leave feedback. I am so pleased our Cleveleys team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering. If you need anything else the team would be delighted to hear from you. All the best, Chris Heyworth, Director

Thank you for taking the time to leave feedback. I am so pleased our Cleveleys team were able to provide you with a friendly and professional and service during the sale of your property. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported. All the best, Chris Heyworth, Director

Thank you for taking the time to leave feedback. It's great to hear that our mortgage adviser Nick has provided you with such professional guidance. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director