Every review we hold for the St Annes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCame here to arrange my first flat rental and the service could not have been better.
Euan bent over backwards to make the process easy and straight forward, and arranged a couple of viewings for me at short notice and times to suit me. I had a couple of requests which Euan ensured they went above and beyond to accommodate. Absolute 5 star service, and I expect it to continue for my tennancy.
Martin · 25 June 2019
Agent replied
Hi Martin,
Thank you so much for your kind comments. We are delighted you've received such fantastic customer service from our colleague Euan. We really do try to ensure that all our clients get the very best outcome, whatever service we provide, and that we are able to exceed your expectations. Euan is a fantastic example of our passionate, professional and committed team members and we have happily passed on your lovely comments. Thanks again, and if we can be of any further help please don't hesitate to get in touch.
Kind regards,
Laura Gittins
Marketing Manager
Farrell Heyworth
★★★★★ 5/5
GoogleI used Farrell Heyworth to sell a property. The initial valuation was clear and in line with other properties in the area. Throughout the sale I was kept fully informed. We had numerous Viewings all undertaken by Farrell Heyworth representatives. The sale went through without any issues I was extremely pleased with the service received and would definitely recommend them.
Mike · 16 May 2022
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start of your sale by our Cleveleys team.
It sounds like the team have gone out of their way to make your home selling process as easy and successful as possible and achieved a fantastic outcome for you.
If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleCame here to arrange my first flat rental and the service could not have been better.
Euan bent over backwards to make the process easy and straight forward, and arranged a couple of viewings for me at short notice and times to suit me. I had a couple of requests which Euan ensured they went above and beyond to accommodate. Absolute 5 star service, and I expect it to continue for my tennancy.
Martin · 14 January 2019
Agent replied
Hi Martin,
Thank you so much for your kind comments. We are delighted you've received such fantastic customer service from our colleague Euan. We really do try to ensure that all our clients get the very best outcome, whatever service we provide, and that we are able to exceed your expectations. Euan is a fantastic example of our passionate, professional and committed team members and we have happily passed on your lovely comments. Thanks again, and if we can be of any further help please don't hesitate to get in touch.
Kind regards,
Laura Gittins
Marketing Manager
Farrell Heyworth
★★★★★ 5/5
GoogleAmazing customer service!! From the very beginning of my tenancy and throughout - Euan was super helpful and answered all of my questions
Lucy · 5 August 2019
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our st Annes team were able to provide you with a great service when helping you to find and let your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported.
If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleI contacted Farrell Heyworth as my tenant had given notice and I wasn't happy with my current letting agents. I spoke with Sarah Mayson and she went way above and beyond what I anticipated in helping me not only find new tenants but to also help me with arranging works that my current agents were failing with. Would highly recommend.
Donna · 12 March 2022
Agent replied
Thank you for taking the time to leave feedback. I am so pleased Sarah and our Cleveleys team were able to provide you with a great service when letting your property. We know how important communication is to landlords and our lettings team make it their top priority to ensure customers are always well informed.
We look forward to continuing to support you with your property investment. If you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleSarah Mayson in lettings has been brilliant she has helped us so much to get a lovely place for us to live.she has been an absolute star . If we relocate again with Farrel Heyworth we will certainly be asking for Sarah to help us as she made things so easy with no stress involved. Well done Sarah thank you so much .5*****PositiveResponsiveness, Professionalism
Sheila · 21 June 2021
Agent replied · 20 June 2024
Thank you for taking the time to leave feedback. I am delighted to hear that Sarah and the Cleveley's team were so helpful during the search for your new home. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Kind regards,
Jeremy Collins, Director
★★★★★ 1/5
GoogleThe worst state agency Cleveleys.
Avoid these people at all costs! Whether you are selling your property or you are renting your property. Avoiding Farrell Heyworth will save you a lot of money and depression.
Because they will tell you what you want to hear to begin with but at the end. It will be all lies.
Lsss · 15 July 2022
Agent replied
Thank you for taking the time to leave a review. Customer service is extremely important to us and your custom is highly valued.
In an attempt to investigate this matter we have been unable to find your name on our system. We are very keen to discuss this matter further with you and would be grateful if you could contact us at cleveleys@farrellheyworth.co.uk
kind regards,
Jeremy Collins, Director
★★★★★ 5/5
GoogleWe had our home on with various other agents and had absolutely no joy, but through the staffs persistence and hard work we managed to sell for a great price. All the staff were lovely, friendly and gave genuine and honest advise. We have more viewings through the door with Farrell Heyworth than any of the other agents we marketed our house with. Fantastic service. Thank you so much!
Irene · 20 October 2019
Agent replied
Thank you for taking the time to leave feedback. It's great to hear how our team have gone out of their way to make your home selling process as easy and successful as possible and that we have have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleExcellent service from Sarah Days and the team, from valuation to completion, very fast and efficient service highly recommend.
Adam · 12 March 2020
Agent replied
Thank you for taking the time to leave feedback. I am delighted our proactive Cleveleys team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleI have recently sold my house through this agent and I could not have been more pleased with the service provided. All the staff are friendly and very helpful. They were proactive from the start and kept me constantly informed on viewings and feedback. The after sale service was excellent and I used the in house mortgage adviser to complete my onward purchase. Thank you to you all.
Beverley · 29 July 2019
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our St Annes team were able to provide you with a great service when selling your home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering.
If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleI have had the best experience with farrell and heyworth my bungalow was sold within 4 weeks. The team are a great team very knowledgeable always helpful always there thank you all so much. Would highly recommend
Carole · 26 December 2023
Agent replied · 24 February 2024
We're delighted to hear about your positive experience with Farrell Heyworth and that your bungalow was sold within just 4 weeks. Thank you for your kind words about our knowledgeable and helpful team. If you or anyone you know ever need our services in the future, don't hesitate to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleI'm looking to move into the Cleveleys area and I contacted Farrell Heyworth just to see what properties they had that suited me, the lady I spoke to couldn't have been more helpful, she seemed really genuine, as if she actually wanted to help me find my new home, unlike most agents who can't get you off the phone quick enough!! Really refreshing.....!! Thank you.
Sarah · 12 March 2020
Agent replied
Dear Ms Slater,
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service when helping you to find your next home. The team will be delighted they could help.
All the best,
Chris Heyworth - Director
★★★★★ 5/5
GoogleTaleah Taylor (Tilly) has been exceptional throughout this process, going above and beyond to assist me when required.
Very professional
Urdon · 12 October 2024
Agent replied · 11 November 2024
Thank you for your kind words regarding Taleah Taylor (Tilly). We are thrilled to hear that she provided exceptional service throughout the process and went above and beyond to assist you when needed. Her professionalism and dedication to our clients are truly valued, and we’re delighted that it made a positive impact on your experience.
Please don’t hesitate to reach out if you need further assistance in the future.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleI would definitely recommend this branch!I spoke with Taleah this week about options for selling my home, she was very informative and helpful regarding the current market and my future mortgage options!
Shanice · 1 March 2024
Agent replied · 22 March 2024
Thank you for recommending our branch, and we're delighted to hear that Taleah provided you with informative and helpful assistance regarding selling your home and mortgage options. We strive to provide excellent service and support to our clients throughout their property journey. If you have any further questions or need assistance, please don't hesitate to reach out to the team. Best regards, Jeremy Collins Director Farrell Heyworth
★★★★★ 5/5
GoogleFantastic service from Sarah Mayson. Everything went smoothly and was completed quickly. Would recommend to anyone.
Jon · 12 March 2020
Agent replied
Dear Mr Arnold,
Thank you for taking the time to leave us a review. I'm delighted to hear that Sarah and the team were so hopeful when letting your property.
Kind regards,
Chris Heyworth - Director
★★★★★ 1/5
GoogleWith small exceptions I had nothing but issues throughout my two year association, having been treated extremely poorly on way too many occasions, which could not be offset by the few good experiences... way too much hassel and in many instances totally unprofessional...staff always changing...
Anon · 10 February 2023
Agent replied
Thank you for taking the time to leave a review. Customer service is extremely important to us and your custom is highly valued.
we would like the opportunity to investigate this matter further but we are unable to do so as you have chosen to remain anonymous. We are very keen to discuss this matter further with you and would be grateful if you could contact us at cleveleys@farrellheyworth.co.uk
kind regards,
Jeremy Collins, Director
★★★★★ 5/5
GoogleWe had a great experience with all the whole team at Farrell Heyworth and especially with Nick from Mortgage Advice Bureau! We received great advice, everything was explained to a high standard and we got the best deal for us. I would highly recommend and thank them all for everything whilst buying our first home.PositiveResponsiveness, Quality, Professionalism
Nicolle · 21 June 2021
Agent replied · 20 June 2024
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best with your search.
Kind regards,
Jeremy Collins, Director
★★★★★ 5/5
GoogleAll the Staff were very friendly helpful and put me at ease with all buying process of a house. I was kept informed every step of the ways so I knew what was going on at all times. I would highly recommend this very professional outfit to the whole process of either buying or selling your property
Laura · 12 March 2021
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best with your search.
Kind regards,
Jeremy Collins, Director
★★★★★ 5/5
GoogleI have used Farrell Heyworth on numerous occasions with both sales and rentals and couldn't be happier to use them again! Their staff are great at communicating throughout the sale process and you always feel they are doing their best to help and keep you informed. Euan and the rest of the team are a credit to the St Annes branch!
Damian · 26 November 2019
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our St Annes team have been able to provide you with a friendly and professional and service during both sale and rental of your various properties. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleI used Farrell Heyworth to recently let out my property. Sarah Mayson in lettings was absolutely fantastic from start to finish. She went above and beyond, even helping me to arrange finishing touches to the flat as I live out of the area. I would 100% recommend using her services.
Nikki · 12 March 2022
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to help you find your new home and were able to give you the professional advice you needed.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleSpoke with Sarah Days Thursday 22nd February, she was super helpful and I can’t thank her enough for all the information she gave me. Thanks again x
Anna · 1 March 2024
Agent replied · 22 March 2024
Thank you for sharing your positive experience with us! We're glad to hear that Sarah provided you with helpful information. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out to Sarah and the team. Best regards, Jeremy Collins Director Farrell Heyworth
★★★★★ 5/5
GoogleGreat experience, super straightforward and easy to communicate with. I had the pleasure of going through the process with Katie Garnett who was supportive in every step, can’t find a single fault, would recommend!
Briony · 23 September 2023
Agent replied · 30 September 2023
Thank you very much for your kind words and the 5-star review! We're delighted to hear that you had a great experience with Katie Garnett and that she provided you with excellent support throughout the process.
If you ever need assistance in the future or have any questions, please feel free to reach out. We're here to help and look forward to assisting you again if needed.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleAll staff are polite, friendly and knowledgeable. Enquiries are dealt with promptly and efficiently. I have no problem recommending Farrell Heyworth, Cleveleys.
Andrew · 21 May 2024
Agent replied · 20 June 2024
We greatly appreciate your recommendation and kind words about our team at Farrell Heyworth, Cleveleys! Providing polite, friendly, and knowledgeable service is what we strive for, and we're pleased to hear that we met your expectations. If you ever need assistance in the future, please don't hesitate to contact our branch team, who would be delighted to assist.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleThanks to everyone at FH, it took a while to sell but we got there in the end! We would be very happy to use them again. Special thanks to Debbie who kept us informed all the way! Regards Pauline and Mark
Pauline · 12 March 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.