Trusted Agent profile
Verified
★★★★★
197 reviews across 3 platforms
Highfield Hall, Highfield Lane, St Albans, AL4 0LE
North Estates's St Albans office at Highfield Hall is rated 5.0 out of 5 across 197 reviews on three platforms, including 141 Google reviews rated 5.0.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Right from the beginning we knew we were in capable hands. The photos and the listing looked great and went live on the website really quickly. All the way ...Read all 14 from sellers
Went for several viewings all in one day with Nicky. She was brilliant; very friendly and enthusiastic. Adjusted our viewing times on the spot because we had ...Read all 15 from buyers
North Estates is an independent estate agency founded in 2008 by husband and wife team Nick & Nicky North, specialising in all aspects of residential sales within St Albans and the surrounding villages. Nick North is a member of the National Association of Estate Agents NAEA with over 20 years experience successfully selling property in Hertfordshire. Nicky North comes from a PR/marketing background which compliments Nicks experience in the business bringing a unique eye to detail normally lacking in most estate agencies. Today over 60% of their business comes from recommendations and this is largely due to the personal approach and professionalism that Nick and Nicky put into their work.
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
5/5
View AgentsFantastic service. smooth and stress free!
Nicky and Nick were a pleasure to do business with, they are both genuine and friendly and as a small agency you get top personal service. They made buying our first property completely stressfree and were lovely to deal with. We would definitely recommend them and would use them again in the future. Jenna & Keith
5/5
GoogleBrilliant service from Nick and Nicky always calm and helpful
Thank you for the review Sarah. Best wishes.
5/5
FacebookI can't rate Nick and Nicky high enough, they go above and beyond to ensure the (at times excruciating) process of selling and buying runs smoothly and positively. We have now bought and sold successfully through North Estates and on both occasions they were absolutely amazing, amazing people with an amazing talent at what they do.
5/5
GoogleWe've used North Estates twice in the past couple of years on both sides of the transaction. Excellent service throughout. Knowledgeable and very responsive. They did a wonderful job of marketing our property and getting it sold above the guide price from the first set of viewings. I highly recommend them and wouldn't hesitate to use them again.PositiveResponsiveness, Quality, Professionalism, Value
Hi Steve, thank you for leaving us a review. We aim to please :-) All the best, Nick & Nicky
5/5
FacebookVery helpful and friendly service from both Nick and NIcky which made the transaction smooth and pain-free. A big thanks. Iain
Glad we could help Iain. All the best.
5/5
GoogleI can’t rate my experience with Nick and Nicky highly enough. Fantastically professional at all times, excellent communication throughout the process and a “can do” approach from the outset. A refreshingly honest and reassuring approach despite the ups and downs of house buying and selling. I would recommend them to anyone!
5/5
GoogleCannot recommend using North Estates highly enough, really was a pleasure dealing with both Nick and Nicky. They made what can be a daunting task, a walk in the park, there was nothing that wasn't too much trouble for them, they really do provide a bespoke specialist service.
5/5
GoogleWe decided to use North Estates based on a recommendation from our neighbour. Nick and Nicky were great throughout the whole process. Nicky quickly secured offers on our maisonette and Nick was the driving force in keeping the sale going through to completion. We can't thank them enough!
5/5
GoogleCannot recommend using North Estates highly enough, really was a pleasure dealing with both Nick and Nicky. They made what can be a daunting task, a walk in the park, there was nothing that wasn't too much trouble for them, they really do provide a bespoke specialist service.
5/5
GoogleNick and Nikki were helpful and professional throughout the process of purchasing our new home. They went above and beyond to move things along and ensure that the sale was completed. They clearly care about their clients and I'd recommend them highly if you're buying or selling a property.
5/5
GoogleCan’t recommend highly enough. Wonderful experience. Both Nicky and Nick worked tirelessly to get my purchase over the line acting with efficiency, dedication and kindness, making sure everything got done smoothly. Always available and thanks to them I got myself the perfect first home. Thank you North Estates!
5/5
FacebookWe had a professional personal service with North Estates - both Nicky and Nick provided excellent communication and guidance to make the process of selling our house as pain free as possible (our selling was completed entirely remotely). Thanks so much!
5/5
GoogleNick and Nicky provide an outstanding professional and personal service. Their communication is excellent, regularly telephoning with developments and also in constant contact with buyers and solicitors. They were very supportive through these difficult times of house selling. I can't recommend them highly enough.
5/5
FacebookVery glad we chose to use North Estates to sell our house. Professional, personalised service throughout and they got the job done with as little stress as possible. Highly recommended. Thank you Nick and Nicky for all your help. Nicole and Dave.
5/5
View AgentsSelling Experience
Nicky and Nick were so helpful when I sold my house through them. They were always at the end of the telephone if there were any questions or problems and saw the whole process through in a thoroughly professional manner. It was a pleasure to do business with them. Chris.
5/5
View AgentsWe couldn't be happier with the level of service the joint team of Nicky and Nick North afforded us. Not only was it comprehensive and professional but their personable nature really made a difference and was most welcome. From start to finish North Estates were amazing and come highly recommended.
5/5
View AgentsExcellent in every way
Flawlessly professional from the marketing materials, advertising activities to all personal interaction. I highly recommend Nick and Nicky.
Thank you for your kind comments - we aim to please!
5/5
GoogleProfessional, knowledgeable, friendly with a personal touch, Nick and Nicky did their utmost to progress our sale through a potentially stressful time. Most importantly, they were always in communication when needed, if not before! I would thoroughly recommend this husband and wife team.
5/5
GoogleThe attention to detail along with the tireless efforts in both selling the house and chasing through the solicitors took a lot of the stress out of this. Nick & Nicky were always available and happy to help all the way through the process
5/5
GoogleThey were a delight to work with: responsive, empathic and efficient. Would highly recommend for a bespoke and pleasant experience. Thanks Nick and Nicky.
5/5
GoogleThe attention to detail along with the tireless efforts in both selling the house and chasing through the solicitors took a lot of the stress out of this. Nick & Nicky were always available and happy to help all the way through the process
5/5
GoogleNicky and Nick provided a great service and went the extra mile in helping us sell our house and move quickly - thanks!
5/5
View AgentsMany thanks again for all your help along the way
Thank you North Estates for helping make the transition to becoming homeowners as smooth as possible! You were always quick to respond and provided excellent advice and support along the way. We felt there was a personal touch which made this a first class service!"
5/5
GoogleI recently had the pleasure of engaging with Nick and Nicky of North Estates again to sell a property. They are both thoroughly knowledgeable and professional and nothing is too much trouble. I would have no hesitation in recommending them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
North Estates's St Albans office has 197 reviews across three platforms: 141 on Google, 20 on Facebook, 36 on View Agents.
North Estates St Albans is rated 5.0 out of 5 across all 197 reviews, and 5.0 out of 5 on Google from 141 reviews.
14 reviews from sellers, rated 5.0 out of 5 on average. For example, Tom wrote: "Right from the beginning we knew we were in capable hands. The photos and the listing looked great and went live on the website really quickly. All the way ..."
15 reviews from buyers, rated 5.0 out of 5 on average. For example, Kirti wrote: "Went for several viewings all in one day with Nicky. She was brilliant; very friendly and enthusiastic. Adjusted our viewing times on the spot because we had ..."
North Estates St Albans, Highfield Hall, Highfield Lane, St Albans, AL4 0LE.
