North Estates St Albans reviews from buyers

★★★★★ 5/5

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Friendly, professional and efficient Estate Agents!

Went for several viewings all in one day with Nicky. She was brilliant; very friendly and enthusiastic. Adjusted our viewing times on the spot because we had other viewings that fell through, and was very informative about the houses and St Albans in general. She even got us follow her car on a busy Saturday afternoon to avoid the traffic by the high street - we are new to St Albans and didn't really know our way around at that point! All of the houses on their website are presented really well, and all the ones we saw were a true reflection of the ads online. In fact, the one we ended up buying was even nicer in person. I particularly like the 360 viewing tool that they offer via Rightmove. Once the sale was underway, Nick kept on top of emails and chasing up solicitors. They always answered promptly and I was impressed with how well they kept tabs on the entire purchase which went on for 3 months. I would highly recommend these Estate Agents. If we are ever to sell or buy again, I hope they are still around.

Kirti · 15 June 2017

★★★★★ 5/5

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Very professional and responsive

As a buyer we felt that they were working as much for us as the seller. We really liked the clarity of the website and we found the virtual tour very helpful. We had a tight deadline and Nick and Nicky needed to do a lot of chasing on all sides and they were excellent at keeping us informed of progress and next steps. Even after the sale had completed they were quick to turnaround any quick questions. As we are not familiar with St Albans it was also great to get recommendations and insight into the area from their personal experience and extensive knowledge. We would have no hesitation in highly recommending them M&G Thomas

Gareth · 8 April 2016

★★★★★ 5/5

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Nick made all the difference

For a multitude of reasons the transaction, which should have been straightforward, became more and more complicated. Nick maintained an active dialogue with his client, explaining why these issues cropped up and why the buyer should stick with us. We (finally) completed yesterday - and I don't think it would have happened without North Estates. Thank you Nick (and Nicky)

SC · 23 February 2016

★★★★★ 5/5

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Fantastic!

I don't usually review anything but North Estates were fantastic from start to finish so I felt I had to! We dealt with Nick, who was polite, patient, understanding and very very helpful.. We had a tight deadline and he made it happen.. We would definitely think of using them again if we ever sell.the property.

Gemma · 5 January 2017

★★★★★ 5/5

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professional and friendly

We bought our house from Nicky North and were very pleased. Nicky was always very easy to get hold off and always acted on things straight away. Very professional and friendly throughout and we will definitely be considering using North Estates when we come to sell our property.

Harrison · 4 February 2016

★★★★★ 5/5

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Great team

When moving home you speak to a lot of estate agents with varying degrees of service and quality. I found North Estates to be incredibly professional, with great market knowledge and a good understanding of what I needed both in buying and selling. Nicky and Nick make a great team and are very friendly, respond quickly to inquires and give you the benefit of their experience. I would recommend them to anyone looking to sell.

Jon · 25 November 2015

★★★★★ 5/5

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Outstanding customer service

Both Nick and Nicky couldn't have been more helpful, we were on extremely tight deadlines for our purchase and they went out their way to make sure it happened for us. Extremely professional & outstanding customer service - I highly recommend them!

Jon · 8 April 2016

★★★★★ 5/5

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We love our new home!

Thank you Nicky and Nick for helping us find (and buy) our first home together. They were always on hand to answer our questions, accommodate our numerous requests to visit, chase up the usual solicitor delays and were a pleasure to deal with. Your professionalism and personal touch made the house buying process far easier than we thought it would be. Thank you! Luke, Jess and baby Bobby

Luke · 1 April 2015

★★★★★ 5/5

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Brillant estate agent for first time buyers

North Estates were a great help with our move. Not only providing a lovely property for sale but keeping us up to date throughout the whole process. North Estates were a great support for us as first time buyers and nothing was ever too much trouble. Their customer service and quick response times helped keep our our minds at rest throughout the purchase. Couldn't have asked for a better agent to help us with our first purchase.

Georgina · 13 July 2016

★★★★★ 5/5

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Fantastic service. smooth and stress free!

Nicky and Nick were a pleasure to do business with, they are both genuine and friendly and as a small agency you get top personal service. They made buying our first property completely stressfree and were lovely to deal with. We would definitely recommend them and would use them again in the future. Jenna & Keith

Jenna · 8 August 2018

★★★★★ 5/5

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Many thanks again for all your help along the way

Thank you North Estates for helping make the transition to becoming homeowners as smooth as possible! You were always quick to respond and provided excellent advice and support along the way. We felt there was a personal touch which made this a first class service!"

Steven · 2 December 2015

★★★★★ 5/5

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Great Service

North Estate have been great throughout the whole process and always available to answer our questions... Can't praise or recommend enough!

Valeria · 27 May 2016

★★★★★ 5/5

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Very helpful and efficient!

North estates made buying our new flat very easy. Any potential problems were dealt with quickly and professionally.

Sue · 21 January 2016

★★★★★ 5/5

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Thank you

We're loving our new home which only became possible due to your professional service. We have recommended you to several friends and hope your business benefits from that.

Jon · 6 November 2015

★★★★★ 5/5

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Great service, prompt and pleasant. Very good at moving things along in a professional way..

Rating only, no written review.

Graeme · 15 November 2015