Trusted Agent profile · St Albans, Hertfordshire

Leaders St Albans reviews

4.6

★★★★★ Excellent

810 reviews across 2 platforms

50 London Road, St Albans, Hertfordshire, AL1 1NG

Part of Leaders, see every office.

Leaders's office in St Albans, Hertfordshire, at 50 London Road, is rated 4.6 out of 5 across 810 reviews on two platforms, including 809 Google reviews rated 4.6.

Google logo

4.6 / 5

809

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the St Albans office, from every platform, shown as written. First names only.

5/5

Google

Shophie Wootton at Leaders, First of all thank you so much for your helping us to find an amazing property for rent.Also this is my first experience renting a property so thank you so my for being helpful till the end. Once again thank you so much to you. Good luck, Regarding, Dino

Dinosan · 4 December 2022

Agent replied · 30 September 2023

Dear Dinosan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Everything is done smoothly which means that I don't have to worry about anything when my tenants change. I am very pleased with the service provided.

Colleen · 10 February 2015

Agent replied

Thank you Colleen for taking the time to review our services, it is greatly appreciated. We look forward to being of service to you for many years to come

5/5

Google

Ross and everyone at the Leaders office in St Albans have been an absolute pleasure to deal with. Polite, friendly, and quick with follow up. Absolutely no hard sell and always available if you have any questions. I was looking to move on very short notice and they took a lot of stress out of the process. I'd recommend them to anyone looking to rent in the area without hesitation.

Stephanie · 8 June 2019

Agent replied

Hi Stephanie, thanks for your praise and kind comments about the team at St Albans, we are always delighted to receive such positive feedback. At Leaders we always aim to deliver the highest level of service and we are so glad that you have found this to be the case. Thank you for taking the time to provide us with your feedback. Kind Regards Joe Gilliland Customer Care Manager

5/5

Google

Visited a flat with Hannah today, really appreciate the quick turnaround is sorting and conducting the visit, as well as answering our questions.

Anna-Line · 16 October 2024

Agent replied · 11 November 2024

Dear Anna-line Massot Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Quick response, Alex is really helpful.

Annis · 30 September 2022

Agent replied · 30 September 2023

Dear Annis, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I am currently going through the process of renting out a flat with Leaders in St Albans. So far the experience is splendid, Amanda was very helpful showing us the flat and answering questions, and Alexandra helped us to sort out the details with the contract and keeping us up to date.

Tamás · 9 February 2020

5/5

Google

Ross and everyone at the Leaders office in St Albans have been an absolute pleasure to deal with. Polite, friendly, and quick with follow up. Absolutely no hard sell and always available if you have any questions. I was looking to move on very short notice and they took a lot of stress out of the process. I'd recommend them to anyone looking to rent in the area without hesitation.

Stephanie · 9 February 2019

Agent replied

Hi Stephanie, thanks for your praise and kind comments about the team at St Albans, we are always delighted to receive such positive feedback. At Leaders we always aim to deliver the highest level of service and we are so glad that you have found this to be the case. Thank you for taking the time to provide us with your feedback. Kind Regards Joe Gilliland Customer Care Manager

5/5

Google

I had a great experience letting through Leaders, would certainly recommend. Dealt with Scott and everything was handled very efficient and professional.

Ben · 9 February 2019

Agent replied

Hi Ben, thank you for your review, we are very happy that the team at St Albans have been able to provide you with such a positive experience and are delighted that Scott has been able to provide such exemplary service. We will ensure that your comments are relayed onto him. Kind Regards, Leaders

5/5

Google

I have had three viewing appointments between Alex and Ross from Leaders Estate Agents. I was overwhelmed by their professionalism, ample local knowledge and friendliness. They both took the time to establish more about what my requirements were and they keep me updated of new properties coming on the market to rent. I would highly recommend contacting Leaders if you are looking for a rental property.

A · 12 August 2020

Agent replied

Hi A Fitzgerald, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents St Albans. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents St Albans

5/5

Google

Leaders were very helpful, in particular, Natasha Calvert was responsive, personable and helpful. Thank you for your help.PositiveResponsiveness

Amy · 20 June 2020

Agent replied · 19 June 2024

Hi, Amy Pearson! Thanks for the great review! All the best, Leaders Estate Agents St Albans

5/5

Google

Alex was friendly and knowledgeable.

Jonathan · 30 September 2022

Agent replied · 30 September 2023

Dear Jonathan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We've had a very positive experience with Leaders estate agents at St Albans. It is very important for people like us at this critical point of moving family house to see that the agents are caring, helpful, informative and listen to our needs. Many thanks to Mandi for all her help!

Ellie · 9 February 2020

5/5

Google

Together with my partner we were looking to rent an apartment as we were planning to move back to UK. We came across Leaders. The staff was very friendly and extremely helpful, special thanks to Ross Kelsey for making the process quick and easy. I would highly recommend this company !!!

R · 9 February 2020

5/5

Google

We recently purchased a property advertised and sold by Leaders, St Albans. We dealt with Scott Willmott throughout the purchase. This was all conducted in a very professional and friendly manner. We viewed the property several times before making an offer, each time was straight forward and hassle free. Very pleased.

James · 9 February 2020

5/5

Google

Words cannot express how thankful I am to have Louise Inder helping me through the rental process. With her great patience and prompt actions, all steps went through smoothly. Definitely Louise and Leaders are on my recommendation list!

C · 9 December 2023

Agent replied · 8 December 2024

Dear Y Kk Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Molly is super professional and polite.PositiveResponsiveness, Professionalism

Jessica · 20 June 2022

Agent replied · 19 June 2024

Dear Jessica, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have found Scott and his team professional, polite and understanding to my needs . Great service

Sharon · 12 August 2020

Agent replied

Hi Sharon, Thanks for the great review! All the best, Leaders Estate Agents St Albans

5/5

Google

Together with my partner we were looking to rent an apartment as we were planning to move back to UK. We came across Leaders. The staff was very friendly and extremely helpful, special thanks to Ross Kelsey for making the process quick and easy. I would highly recommend this company !!!

Roksana · 1 October 2019

5/5

Google

Leaders property management services in St Albans have been excellent. I have used them for 10 years and would not go anywhere else for this service. I have found the polite and efficient manner with which Leaders operate have given me a stress free experience. Thank you Leaders Property Management St Albans.

Lorraine · 30 September 2022

Agent replied · 30 September 2023

Dear Lorraine, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Mandi was brilliant; professional, friendly and really approachable. We loved her relaxed and friendly manner - in fact it has drawn us to this particular estate agent and it's been a pleasure to liaise with them. All the representatives we have met and spoken to have been really nice people.

Nuala · 9 February 2020

5/5

Google

Fantastic experience from Louise from Leaders. I booked in to view four properties back-to-back, whereby she was extremely organised in arranging these. She has kept me well informed during the offer stage and she is a credit to the company. Thanks again!

Declan · 2 July 2023

Agent replied · 30 September 2023

Dear Declan Molloy Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Last year when I was moving from South Korea to UK, Hannah really helped us to find house. Since we were outside of the Country, they helped us with video viewing. I appreciate their support. Thank you.

Manmohan · 5 November 2023

Agent replied · 26 November 2023

Dear Manmohan Bohara Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Natasha was helpful, professional and responsive from start to finish.PositiveResponsiveness, Professionalism

Dillon · 20 June 2021

Agent replied · 19 June 2024

Hi Dillon Mapletoft, Thank you for the great review of our Leaders Estate Agents St Albans team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

Buying our first house was a very smooth process. Scott was great and did not come across as overbearing or pushy. He let the process move at its natural pace, didn't put undue pressure on either side and the purchase was completed smoothly. Would definitely use again. Thanks

Joe · 9 February 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Leaders St Albans

How many reviews does Leaders St Albans have?

Leaders's St Albans office has 810 reviews across two platforms: 809 on Google, 1 on Facebook.

What is Leaders St Albans's rating?

Leaders St Albans is rated 4.6 out of 5 across all 810 reviews, and 4.6 out of 5 on Google from 809 reviews.

Where is Leaders's St Albans office?

Leaders St Albans, 50 London Road, St Albans, Hertfordshire, AL1 1NG.

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