Trusted Agent profile · St Albans, Hertfordshire
★★★★★
1,154 reviews across 5 platforms
4 Chequer Street, St Albans, Hertfordshire, AL1 3XZ
Part of Frost's Estate Agents,, see every office.
Frost's Estate Agents,'s office in St Albans, Hertfordshire, at 4 Chequer Street, is rated 4.8 out of 5 across 1,154 reviews on five platforms, including 1,081 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Frost's Estate Agents, won in 2026.
1,081
Reviews on Google
This office
51
Reviews on Facebook
This office
1
Reviews on Yell
This office
1
Reviews on View Agents
This office
20
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Frost's Estate Agents,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
5/5
GoogleVery helpful when searching for and recommending tenants. The whole process of letting through Frost's has been very easy.
Dear Mr Smith, Thank you for your review, we are delighted to hear your positive comment.
5/5
Googlevery help very professional
Thank you for your brilliant 5 star review and feedback.
5/5
GoogleHaving sold our property though Frosts in St.Albans we couldn't be more happy with the service we received. Stuart at the Chequer Street office was our first point of contact and looked after us all the way to completion, his professional and friendly manner gave us confidence in Frosts.
5/5
GoogleGood quality service with professional advice and efficient response.
Thank you for your kind review.
5/5
GoogleVery good experience at all! Professional team and quick response. Staffs have been really helpful.
Thank you Heqing your feedback is much appreciated we are glad we could be of help.
5/5
GoogleVery satisfied with customer services provided by Frosts especially Mr Tom Weaver during our purchase
Hi Radhakrishna we will pass your kind words to Tom, thank you for taking the time to let us know.
5/5
GoogleExcellent.service from Kitty Hills. Always ready to help.
Thank you very much Brenda we really appreciate your review and we know that Kitty will be delighted to hear your lovely feedback.
5/5
GoogleVery professional service. Great contact with the agency, very helpful crew.
Thanks Mateusz!
5/5
GoogleExcellent service , quick and responsive to deal with any issues that arise.
Thanks Rob our team work really hard and so it's great to hear when they deliver the service that customers appreciate
5/5
GoogleGreat service, Ella really helped progress the sale to achieve a quick exchange
Thank you Keir, Ella is delighted and we really appreciate the feedback
5/5
GoogleGreat estate agents and Tom Weaver at Frost's provided a really professional service.
Thank you, we are really pleased to hear that you were happy with the Frost's service, the team work really hard to deliver to every customers expectations.
5/5
GoogleExcellent team in all honesty. Very professional, efficient and fun. Thanks for everything guys.
Thank you Mariam that's lovely to hear, we wish you well for the future and please don't hesistate to call if you need any further help.
5/5
GoogleGood and professionalism agency friendly stuff
Thank you Don for your great feedback, if we can help you further in the future please do not hesitate to contact us.
5/5
GoogleI recently rented from Frost's. Excellent service. Friendly and supportive throughout.
Thanks Steve we work hard to provide all our customers with exactly the service that you describe and its great to hear that it was appreciated.
5/5
FacebookTom, was easy to deal with, professional and competent. He was efficient and helped us book a huge number of viewings within the first 24 hours and has our complete confidence. We are grateful for all his time and help with selling our property
5/5
GoogleDaniela Buondonna Thank you for all your help during our home move
Thank you Eshwan Daniela will be really pleased to hear that you were happy with the service you received.
5/5
GoogleA small, efficient and friendly team who gave an excellent, personal service. Gave a well-considered appraisal of our flat, didn't try to sell us a package we didn't want and looked after us incredibly well. Would definitely use them again. Thank you very much.
5/5
GoogleVery helpful and commercial advice throughout, and whole process handled efficiently
Thank you Danny that's great to hear, please don't hesitate to let us know if you need any further help.
5/5
GoogleVery kind with others
Thank you Iman for your kind words and feedback.
3/5
GoogleChilled ... great vibe - slow service
Hi Toni we believe that you have posted this to the wrong company. Can you confirm that this is a review meant for Frost's Estate Agents?
5/5
GoogleIncredibly helpful and friendly staff. Excellent service.
Thanks Gary really appreciate the review we will work hard to continue deliver excellent service is a helpful and friendly way.
5/5
GooglePerfect service and helpful and professional staff.
Thank you Henry
5/5
GoogleFriendly, efficient and supportive team well lead.
Thanks you Don your feedback is much appreciated
5/5
GoogleReally great team, kept me informed all the way!
Thanks Annette we really appreciate the feedback and the team will be really pleased to hear that you were pleased with the service that you received.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Frost's Estate Agents,'s St Albans office has 1,154 reviews across five platforms: 1,081 on Google, 51 on Facebook, 1 on Yell, 1 on View Agents, 20 on Trustpilot (across the whole business).
Frost's Estate Agents, St Albans is rated 4.8 out of 5 across all 1,154 reviews, and 4.8 out of 5 on Google from 1,081 reviews.
Yes. In The Trusted Agent 2026 awards: Frost's Estate Agents,, St Albans won Platinum; Frost's Estate Agents,, Marshalswick won Gold.
Frost's Estate Agents, St Albans, 4 Chequer Street, St Albans, Hertfordshire, AL1 3XZ.
