Trusted Agent profile · St Albans, Hertfordshire
Verified
★★★★★
331 reviews across 1 platform
10 London Road, St Albans, Hertfordshire, AL1 1NG
Part of Ashtons, see every office.
Ashtons's office in St Albans, Hertfordshire, at 10 London Road, is rated 4.7 out of 5 across 331 reviews on 1 platform, including 331 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
5/5
GoogleBrett and Mariana have been a really competent pair of hands, always on hand to help with our letting questions as well as a brilliant approach to dealing with tenant relationships. …
Thank you Juliana for taking the time to leave us a review, Brett and Mariana will be delighted with your feedback! All the very best, the Ashtons team.
5/5
GoogleIt was my first experience to rent a flat in the UK. All procedure was managed very professionally, smoothly and stress-free. Special thanks to Alexander Gorton. I highly recommend Ashtons.
We just wanted to send over a quick message and thank you for your kind words Nilay. We're thrilled to hear that we were able to make your first experience renting a flat here in the UK a positive one, and thank you again for taking the time to leave us such a fantastic review!
5/5
GoogleI recently used Ashtons St Albans for the sale of my property. The level of service and thoroughness throughout the process was unrivaled. We have been so happy with Sandy Gorton who took care of us at the marketing/sales stage, and his …
Thank you so much for your 5* review and kind words Stefano. We will be sure to pass on your comments to James and Sandy, who will be delighted. Wishing you all the best, from the team at Ashtons
5/5
GoogleAshtons were recommended to me by a local friend of mine as a professional and successful St Albans estate agency. It has been such a pleasure working with Sandy Gorton over the last few weeks. He has been beyond helpful, always accessible, …
Thank you for taking the time to leave us a review. I will pass your comments on to Sandy and the rest of the team who will be absolutely delighted to hear your feedback. We hope to work with you again in the future. Best wishes, the Ashtons team.
5/5
GoogleLandlord review: We used Ashton’s to rent our home out for the first time and manage the property. We have been really pleased, great marketing of the property, we had numerous offers and Brett from St Albans gave us a detailed description …
Thank you Rachel for your 5* review. It's wonderful to hear that Brett and the team have been on hand to help with all stages of your letting journey and we look forward to continuing to work with you! All the very best, the Ashtons team.
5/5
GoogleA wonderful service from Ashtons. Wisdom and expertise and most importantly an authentic relationship based approach to business. Thank you for your support with our property needs over many years.
Thank you Christine for your 5* review. We're delighted to have supported you over the years and appreciate your trust in Ashtons. Building authentic relationships is important to us and we're grateful for the opportunity to assist you with your property journey. We look forward to working with you again in the future, the Ashtons team.
5/5
GoogleReally pleased with our selling and buying experience with Ashtons. Sandy Gorton in particular has been a pleasure to deal with - clear communication, honest and hard working. Would recommend.
Thank you for your 5* review Chloe and Dan. We're so pleased that Sandy has been able to make your property journey with such a positive experience! We hope to work with you again the future, best wishes, the Ashtons team.
5/5
GoogleI've recently been a first time buyer that bought a flat locally through Ashtons. Despite a particuarly tricky legal process to navigate, the process was made significantly less stressful knowing Louise was on hand to speak to all parties …
Thank you Kerry for taking the time to leave such great feedback!
5/5
GoogleJamie in St. Albans was absolutely great. He offered great advice and very professional, even though I did give him a hard time a lot of the time. Ashtons found us tenants realy quickly. …
Hi Nasrat, thank you for taking the time to leave such a positive review for Jamie and the St Albans team.
5/5
GoogleAshtons were incredibly professional, reliable and helpful throughout our house sale process. They were efficient in answering any correspondence quickly and were always so friendly. Would recommend to anyone.
Thank you for your kind words and 5* review Eileen. We are always thrilled to receive feedback from clients so it's very much appreciated. Wishing you all the best, from the team at Ashtons
5/5
GoogleI recently appointed Ashtons' Lettings team to find tenants for my St Albans home as I've relocated overseas for a while. Brett and Mariana have been great to work with, providing a personal, friendly and very efficient service, sound …
Thank you for taking the time to leave us a review Cathy. We pride ourselves on our personal, efficient service and ensuring the lettings process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. … More
5/5
GoogleAshtons have been professional, supportive and dedicated with me, while I sold my flat recently. Their valuation was realistic and based upon data and market knowledge. They were not overly pushy, when I was considering listing with them, …
Thank you Joanna for your 5* review. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. We will pass your kind words on to the team. Wishing you and your daughter all the very best, the Ashtons team.
5/5
GoogleLandlord Review: Easy and smooth use of Ashton’s from start to finish. From viewings to offers and we had expertise from Brett every step of the way
Thank you for your review Ricstarp, Brett will be thrilled to hear you were so pleased with the service he was able to provide you. All the best, the Ashtons team.
5/5
GoogleBrett and Mariana from the rentals division were professional from start to finish - they were transparent, efficient and managed the entire process seamlessly. Would highly recommend.
Thank you for your review, we are so pleased to receive feedback from our clients so its much appreciated. Best wishes, the Ashtons team.
5/5
GoogleFast, friendly and efficient service from the team but particularly Steve and Louise who got our house sold very quickly in a tough market and also kept us fully informed throughout the whole process. Thank you!
Thanks Irene for your feedback - we wish you luck with your house move!
5/5
GoogleFriendly, professional and knowledgeable team, who went above and beyond to sell our property. We wouldn’t hesitate to recommend to anyone looking to buy or sell.
Thank you Sidonie and Alex for your 5* review. The team in St Albans will be delighted with your feedback. We look forward to working with you again in the future. Best wishes, the Ashtons team.
5/5
GoogleVery professional. I got frustrated trying to find a suitable rental in St Albans due to the shortage of decent 2 bed rentals this summer and the bidding wars that were taking place. Theses agent did not play me off against other prospective viewers or force me increase on the asking price to secure a property. All expression of interest put to the landlord and landlord's choice based on what was on paper without been put off by my name and the fact i was a single mother which was my experience from a couple of St Albans landlords and agents. Overall experience with these agents has been very good and will use again. Ms K O
Thanks Safia for taking the time to leave such positive feedback.
5/5
GoogleOur experience of selling our home with Ashtons was excellent. They were friendly, professional and diligent throughout the process. Based on our experience with Richard, Louise and the team, we wouldn't hesitate to recommend them to others.
Thank you Gary for your fantastic feedback!
5/5
GoogleI've looked at several houses in St Albans and registered with 6 different Estate Agents. Ashtons are by far the best Estate Agents in the town, I can't recommend them highly enough! They always extremely friendly, very professional and respond to all queries immediately. The agents showing us around the houses are extremely knowledgeable and come prepared with notes to answer any questions that you have. The houses are also priced sensibly compared to other agents. I will definitely be choosing Ashtons to list my property when I come to selling my house!
Thanks Nicholas for leaving such positive feedback & we're glad you enjoyed the high standard of service Ashtons offers.
5/5
GoogleFantastic team all round. Friendly, professional, always ready to help, great photography layouts and great energy - especially from Alix Lucas! Would definitely recommend.
Thank you Leah for your review, I will pass your kind words on to Alix and the rest of the team who will be delighted. All the very best, the Ashtons team.
5/5
GoogleSandy and team were very quick and on the case. Sorted very quickly with minimum fuss which is what we all want
Thank you for the great feedback Ross - we really appreciate you taking the time to share your experience with us.
5/5
GoogleSelling in a tough market can be daunting, but Ashtons friendly and professional team, all knew me personally and provided constant reassurance throughout. Highly recommend Ashtons St Albans office for a positive experience. In …
Thank you Julie for your wonderful 5* review. We're so pleased to hear that Alix and the team were able to ensure your move journey was as seamless as possible and we do hope to work with you again in the future. All the best, the Ashtons team.
5/5
GoogleExcellent service provided Ashtons in St. Albans, especially Jamie Newson-Love. Very professional at ALL times, provided fantastic insights into current market trends enabling me to make informed decisions. Highly recommended.
Hi Hardeep, thanks for your review of our St Albans office
3/5
GoogleIta alright, hard to contact and follow up with mostly, but they do the job. I've had a query with them for the last two months and still nothing, they're always 'following up' with people and they'll always 'get back to you' but never do
We thank you for your feedback and are sorry to hear that some of your move in queries have taken longer than expected to find a solution. We try hard to find solutions with property owners and block managers when requests are more complex … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Ashtons, St Albans won Trusted Agent.
