5/5
TrustpilotSuch a pleasure working with Tamara…
Such a pleasure working with Tamara Price at Chestertons South West letting. She was super helpful and came across as very genuine.
Agent replied · 6 February 2025
Thank you for your review!
Trusted Agent profile · Southwark
Chestertons Surrey Quays reviews in Southwark
★★★★★
1,915 reviews across 2 platforms
2 Plough Way, London, SE16 2EU, Southwark, SE16 2EU
Chestertons's office in Southwark, at 2 Plough Way, is rated 4.5 out of 5 across 1,915 reviews on two platforms, including 218 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Chestertons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotLilly was helpful cooperative and extremely…
Lywas helpful cooperative and extremely proactive. She removed all hassle of agreeing a tenancy
Agent replied · 6 February 2025
Hi there, thank you for your review, it's great to hear Lilly made the process of agreeing a tenancy an easy one! Should you need any future assistance, please feel free to get in touch. Best wishes!
5/5
TrustpilotGreat work Temi
Great work Temi. Thank you for the urgent response to our problem. Your after service attention was also first class.
Agent replied · 6 February 2025
Thank you for sharing!
5/5
GoogleNatalie for you i can give more than 5 star because your very professional on your job you let the client Always happyPositiveProfessionalism
Agent replied · 8 February 2025
Thank you for the great review Maria!!
5/5
TrustpilotI am impressed with the level of…
I am impressed with the level of professionalism of of Aki. He solved with practical manner a lot of my questions
Agent replied · 6 February 2025
Thank you for the wonderful review
5/5
TrustpilotFabulous
Fabulous, receptive honest and very helpful.
Agent replied · 6 February 2025
Thank you for your kind words Saskia, we really appreciate the feedback!
5/5
TrustpilotEveryone we dealt with were extremely…
Everyone we dealt with were extremely helpful and friendly and got the sale across the line. Many thanks for all your help.
Agent replied · 6 February 2025
Thank you Sarah, we are so pleased to hear this.
5/5
TrustpilotHelped me find a nice rental apartment
Helped me find a nice rental apartment. Good process and the agent (Charlie) was helpful and prompt with dealing with my questions.
Agent replied · 6 February 2025
Thank you for sharing Alex!
5/5
TrustpilotMadi D. - amazing service!
Madi Doe has always been available and supported me during my search for a new flat. I highly recommend her and Chestertons!
Agent replied · 6 February 2025
Thank you for the 5 stars!
5/5
TrustpilotVery helpful staff
Just rang up with a thousand questions and Millie Brandon answered all of them with impressive detail.Thank you
Agent replied · 6 February 2025
Thank you Jonathan!
5/5
TrustpilotEfficient and helpful -
Would definitely recommend for lettings
Agent replied · 6 February 2025
Thanks Alex!
5/5
TrustpilotFantastic experience from start to…
Fantastic experience from start to finish. Very efficient, professional and friendly service. Can’t rate them highly enough!
Agent replied · 6 February 2025
Thank you for your review!
5/5
TrustpilotOur move has been swift and efficient…
Our move has been swift and efficient and we are happy with Chestertons' service - would recommend!
Agent replied · 6 February 2025
Thank you
5/5
TrustpilotFirst class sales and lettings agents
First class sales and lettings agents. Lovely staff members who give great feedback and are happy to get things done quickly.
Agent replied · 6 February 2025
Thank you for leaving your review Michael!
4/5
TrustpilotPositive experience
Overall, experience was positive. Some problems arose but solutions were quickly found and executed in an efficient manner. Helpful team.
Agent replied · 6 February 2025
Thank you for your feedback Raquel!
5/5
TrustpilotMy experience with Chestertons was…
My experience with Chestertons was delightful. The support they provided is great and professional. Thanks all guys… Yousef
Agent replied · 6 February 2025
Thank you for sharing!
2/5
GoogleThis 2 star review was due to unprofessional dealings I have had with Natalie Ewans - the sales agent who double booked my viewing, and handed company documents over to me!
Agent replied · 8 February 2025
Anurag, we are disappointed that you have chosen to give us a two star review. However, client feedback means a lot to us and our hard work gains us a lot of 5 star reviews and great feedback. We will take your comments on board and thank you for your feedback.
5/5
TrustpilotMadi D was amazing…
Madi D was amazing in helping me get the perfect flat ! Very responsive, friendly and helpful :)
Agent replied · 6 February 2025
Thank you for taking the time to leave Madi such a lovely review
5/5
GoogleVery nice conversation with Carmen who is very helpful at all stages of renting! She is very responsive:) Great experience!
Agent replied · 9 January 2025
Thanks for the excellent review Boya!
5/5
TrustpilotExtremely helpful staff
Extremely helpful staff, kept good connection between the landlord and the potentially tenants, providing full and very accurate service.
Agent replied · 6 February 2025
Thank you for your review!
5/5
TrustpilotKai did a great job with my flat…
Kai did a great job with my flat purchase. Always very friendly professional and efficient. I’d definitely recommend.
Agent replied · 6 February 2025
Thank you for your review Mark!
5/5
TrustpilotAnson always responsive.
Anson Nyako has always been very responsive and whatever issues I've had have been quickly resolved.
Agent replied · 6 February 2025
Thank you Shavasti!
5/5
TrustpilotHonest and helpful advice
ALex was helpful at all stages to get something agreed,
Agent replied · 6 February 2025
Hi Nick, thank you for your feedback! We're happy to hear Alex helped you through the process. Should you need any further assistance, feel free to reach out. Best wishes!
1/5
Googlethis is the worst agency they don't service houses we live 2 weeks without water never go to them you will always have housing problems!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chestertons Surrey Quays
How many reviews does Chestertons Surrey Quays have?
Chestertons's Southwark office has 1,915 reviews across two platforms: 218 on Google, 1,697 on Trustpilot (across the whole business).
What is Chestertons Surrey Quays's rating?
Chestertons Surrey Quays is rated 4.5 out of 5 across all 1,915 reviews, and 4.7 out of 5 on Google from 218 reviews.
Has Chestertons won any awards?
Yes. In The Trusted Agent 2026 awards: Chestertons, Southwark won Trusted Agent.
Where is Chestertons's Southwark office?
Chestertons Surrey Quays, 2 Plough Way, London, SE16 2EU, Southwark, SE16 2EU.
