Trusted Agent profile · Southwark
★★★★★
447 reviews across 1 platform
Office 5 2 2, The Leather Market, London, SE1 3ER, Southwark, SE1 3ER
Alesco Investment Properties's office in Southwark, at Office 5 2 2, is rated 4.6 out of 5 across 447 reviews on 1 platform.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
TrustpilotI valued the data-driven strategy as…
I valued the data-driven strategy as someone growing a modest buy-to-let portfolio. They gave me information about Liverpool's rental demand that I hadn't seen anywhere else. Although there were occasional responses that were delayed during busy times, communication was generally clear. It was a good experience all around.
5/5
TrustpilotAlesco investment.
David approached our interest in investing with utmost professionalism and enthusiasm to help us achieve our goal. Once the process progressed stefanie kept us updated with all the steps and acted as a point of reference during the entire process. Both were great to work with.
5/5
TrustpilotI found Alesco to be honest
I found Alesco to be honest, professional and true to their word. Declan has been exceptional, he is very knowledgeable and proffered expert guidance on which route would be best suited. Molly was also great and helped get the sale completed swiftly without ever pressurising me. Wouldn’t think twice about buying again with Alesco
Hi Stuart,Thank you for your amazing feedback! At Alesco, our ethos is built on trust - our consultants are trained to deliver a service where our clients feel confident in their own decision making. Alesco Operations Team.
5/5
TrustpilotI went to Alesco in May 2021 seeking to…
I went to Alesco in May 2021 seeking to purchase a batch of new properties for my short term let portfolio and they came back with 24 hours with my exact requirements. They were extremely helpful all the way through the conveyancing process and liaised with the developer when a number of issues arose (on my side) which they assisted and resolved to the satisfaction of all parties. They are one of the most customer focused property agents out, a big thank you to Jasvir and Molly for getting this over the line, I looking forward to doing a lot more business in the future. John - JMCG Property Group.
5/5
TrustpilotOver the past five years
Over the past five years, I have been gradually increasing my portfolio, and this purchase was a component of that plan. They found a brand-new buy-to-let that fit in with my long-term goals for capital growth. The research pack was useful and detailed without being overwhelming.
5/5
TrustpilotTom was very knowledgeable
Tom was very knowledgeable, patient and helpful every time I spoke to him. I would 100% recommend dealing with him.
Hi Sue,Thank you for leaving a positive review of your experience. Tom is available if and when you're ready to continue building your property portfolioAlesco Operations Team
5/5
TrustpilotBrilliant service and kept me well…
Brilliant service and kept me well informed. Provided information on different scenarios of my investment
Thanks Mehboob - Katy is delighted with your feedback :)
5/5
TrustpilotJas was great from the get-go
Jas was great from the get-go. Very informative and helpful throughout the process. Whilst we haven’t completed yet, we are happy with everything Jasvir and Alesco have done to support the purchase so far and I’m sure they will continue to be as helpful as the development progresses
Hi Gianmarco,Thank you for the feedback, we really appreciate your insight as to what it's like to work with Alesco. We are pleased Jas was able to help you throughout the investment process and we hope to continue providing such value in the future.Alesco Operations Team.
4/5
TrustpilotThanks Keith and Molly
A few months ago we set out to venture into the investment market in the U.K. Having invested before, but not in the U.K market, this was our first experience. Keith made this very easy for us. Me and my partner both found Keith's knowledge and service at par with the best. Keith worked with us in our pace which we found helpful. Molly from the After sales department , also has been great in communicating and informing us about any updates. Thanks to the two, investing has been a smooth expereince.
5/5
TrustpilotVery pleased with the illustration…
Very pleased with the illustration about the property valuation
Hi Deobrah, Thank you for your kind feedback! We're really pleased to hear that the property valuation illustration was helpful and clear. We believe that understanding how a property is valued is a fundamental part of making confident and informed investment decisions, so we always aim to present this in a way that is easy to follow and genuinely useful. It's great to know it hit the mark for you! We look forward to continuing to support you throughout your investment journey. Warm regards, Alesco Property, Customer Service Team
4/5
TrustpilotAlesco - David Paradis
Alesco, We have David Paradis to thank! ……If it was not for David, we really don’t think we would have pursued buying a property off plan. There was lots of doubt in the beginning due to various reasons, one of them is that it was a first for us but your professionalism, honesty, transparency and being there to answer all questions over and over again, is what made us trust you and ultimately trust Alesco. That is what we or any customer value in an agent and you have shown all of the above. This makes you the #1 agent (not the legend yet!) that we will go to in the future and we will surely tell others. Thank you also for not just your business skills but in the end, your friendship. Alesco is fortunate to have you as an agent. The other person we would like to thank and acknowledge is Molly Rigg who has been very helpful and continues to be helpful where she can. The only people that I think the responses were slow in coming and could provide a much better service, are the solicitors.
5/5
TrustpilotI was new to property investment so…
I was new to property investment so needed some expert help. Decided on Alesco . Haven't been disappointed! Always there to help with anything. Sourcing great new developments. Big thank you to Nathan and Molly who have made the whole process stress free and enjoyable!! Thank you!!
Hi Kevin,Thank you for writing us a review. We were keen to ensure that we offer excellent service and value. We look forward to supporting you again in the future. Thank you for coming to Alesco Investment Properties.Alesco Operations Team.
5/5
TrustpilotGood at their Job
Straight talking no nonsense, they explain the deal clearly, everything was transparent, no money hiding thing. Make my process very easy and i was confused on many things they make it very very clear for me, every silly questions were answered by them. Really appreciated
5/5
TrustpilotBeautiful experience…
Had a great experience buying an apartment in Doncaster through Alesco. Their services were commendable. Special mention to Paul Wyatt and Stefanie Kotonou for making this journey easy and comfortable for me. They were there with me right from the enquiring phase, till i received my first rent.
5/5
TrustpilotI've had a mediocre experience thus…
I've had a mediocre experience thus far. They made things easier to understand by sharing investment information in an organized manner and assisting in the explanation of various topics like yields and locations.
5/5
TrustpilotThey got me a good deal!
What can I say about the people at Alesco? Simply Fantastic! I managed to get such a good deal on a two bed in a new Manchester property - Thanks to Keith for recommending the best options and staving off the competition to get me my first choice!
Hi Barbara,Thank you for the great feedback, we're pleased that Keith was able to help you get exactly what you wanted. We look forward to the possibility of working with you again in the future. Alesco Operations Team
5/5
Trustpilotinvestment support
I had bought two apartment Regent plaza B307 and Carnaby place c408 via Alesco James .it was nice and kind .support .response quickly .i m very happy how him responsibility for his job . Him is worth it be a 5 star in his job .thanks very much . Mary Brown
Hi Mary,Thank you for your positive review! We're really happy James was helpful throughout the process of exchange. Alesco Operations Team.
1/5
TrustpilotThe disappointing moment have had here…
The disappointing moment have had here has made me appreciate why Ten of Ten remains my preferred investment platform.
5/5
TrustpilotMedia City stood out as a fantastic…
Media City stood out as a fantastic opportunity, and Alesco made the entire experience simple. The guidance was clear, and everything ran smoothly from enquiry to completion.
Hi Alison, Thank you for your kind review and for choosing Alesco Property. We’re delighted to have you on board and look forward to supporting you throughout the purchase and beyond. If you need anything at any stage, our aftercare team is here to help. Warm regards, Alesco Property, Client Services & Aftercare Team
5/5
TrustpilotDetailed response
I was keen to receive an update on a property under construction which we’d bought last year. Contacting Joanne Clark from the completions team I was pleased with the response. Joanne had taken the time to contact the developers who were able to provide an update on construction and proof of findings from a recent inspection. I was impressed by the thorough and timely reply.
Hi David, Thanks for sharing your feedback, Joanne recently joined our completions team and has been taking great care of our clients from day one, so we'll be sure to pass this on. Alesco Operations Team
5/5
TrustpilotBoth Ben and Stefanie were really…
Both Ben and Stefanie were really helpful and professional throughout the process. They answered all my questions promptly and supported me in choosing the best option for my property investment especially when the first one didn't work out. Highly recommend using Alesco!
1/5
TrustpilotAll was great until I exchanged…
All was great until I exchanged contracts. Then communications completely dried up and I do not even get replies to my emails. Really disappointing.
Hi Carlos, I've spoken with the team here and understand you're now in direct communication with our Head of Operations. She remains available to speak with directly and is looking to ensure communication is restored. Many ThanksAlesco Communications Manager
5/5
TrustpilotThe service was very professional and…
The service was very professional and smooth from start to finish. They took time to understand my goals and suggested options that suited me well. I appreciated their honest and helpful approach.
5/5
TrustpilotI had a great experience working with…
I had a great experience working with the team. They explained everything clearly and made the whole process easy to understand. As a first-time investor, I felt comfortable and well guided throughout.
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Alesco Investment Properties's Southwark office has 447 reviews across 1 platform: 447 on Trustpilot.
Alesco Investment Properties Southwark is rated 4.6 out of 5 across all 447 reviews.
Alesco Investment Properties Southwark, Office 5 2 2, The Leather Market, London, SE1 3ER, Southwark, SE1 3ER.
