Every review we hold for the Southville office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAndrews have been amazing start to finish in the process of supporting me selling my property. Rebecca in particular has been an absolute star throughout and so supportive whenever I felt like I didn’t know what to do or was feeling worried. She nade the process really smooth and was always on hand to answer any and all questions. Thank you so much for everything and I will use again the future!
Leah · 20 June 2025
Agent replied · 20 March 2026
Hi Leah, thank you for your wonderful feedback. It's great to hear how Rebecca helped make the experience of selling go smoothly. Your kind words mean a lot to us and we look forward to helping you again in the future. Best wishes, Alison
★★★★★ 5/5
GoogleWe're so happy with the help and constant support we've received working with Elena Grant here at Andrews. She's been amazing at responding quickly, walking us through any enquiries we've had and pointing us in the right direction for any further support.
Helena · 22 March 2026
Agent replied · 22 April 2026
Thank you, Helena, for your wonderful feedback! We're thrilled to hear about your positive experience with Elena Grant. Your satisfaction is our priority, and we're glad Elena could assist you effectively. We look forward to continuing to support you in the future.
★★★★★ 5/5
GoogleLisa at the Southville branch has been amazing with my recent flat sale. She was efficient and enthusiastic in finding a buyer and was always keen to assist throughout the whole process. Thank you! Would thoroughly recommend.
Olivia · 8 April 2026
Agent replied · 22 April 2026
Thank you, Olivia, for your wonderful feedback! We're thrilled to hear about your positive experience with Lisa. Your recommendation means a lot to us, and we're delighted to have been part of your flat sale journey. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleRobbie has been absolutely fantastic in selling our flat. He's been friendly, professional and has kept us updated in detail throughout the entire process so far which makes us feel extremely well looked after during a stressful time.
I would definitely recommend them for anyone interested in selling their property :)
Gemma · 20 March 2024
Agent replied · 20 June 2024
Hi Gemma, so glad to see Robbie has looked after you and supported you through what can be a stressful journey. Thank you for taking the time to write that and thank you for the recommendation! We hope all goes well with the move! All the best to yourself, Laura.
★★★★★ 5/5
GoogleGreat service from start to finish when selling our flat. Robbie was always helpful and proactive with chasing the sale through. Would definitely recommend.
Amanda · 2 May 2025
Agent replied · 4 May 2025
Thank you, Amanda, for your wonderful feedback! We're thrilled to hear about your positive experience with Robbie and our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleExcellet Service, from Robbie, and Rebecca, Mat, and the others in the team. Sales dragged on, because of a broken chain, solicitors were rubbish. However, the Andrews Team were on it.
They were on top of it all the time. No they haven't paid me to say this.
I am happy to recommend them. Best Wishes Roger Lowrey MD Lowrey Contractors Ltd
Lowrey · 20 August 2025
Agent replied · 20 March 2026
Thank you, Roger, for your kind words and recommendation! We're thrilled to hear that Robbie, Rebecca, Mat, and the team provided excellent service. Your feedback is greatly appreciated, and we're glad we could assist despite the challenges. Best wishes, Jake
★★★★★ 5/5
GoogleAndrews was excellent to work with when I sold my house in Southville, Bristol. Lisa and Robbie supported me throughout the process and were always very responsive and helpful. They quickly got my house on the market with excellent professional photos and actively worked to get viewings organised and the house was quickly sold. I kept the same contacts throughout the process which was great for continuity. I highly recommend working with the Andrews team
Matilda · 20 March 2025
Agent replied · 20 March 2026
Thank you, Matilda, for your wonderful review! We're thrilled to hear about your positive experience with Lisa and Robbie. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleVery happy with the work Matt Wood did on what was a very tricky and long winded flat sale. Matt kept us updated at every stage and managed our expectations excellently and was vital in communicating between myself, the buyer and the solicitors to ensure the sale completed
Chris · 20 March 2024
Agent replied · 28 October 2023
Hi Chris, thank you for the five star review. We know that selling any property can be a stressful experience with lots of unexpected twists and turns. We believe the key to any transaction is communication and it looks like Matt was keeping you all in the loop throughout. Thank you again for the fantastic feedback for the team at Andrews Southville.
★★★★★ 5/5
GoogleLisa Bird was super, she really knew her stuff!! I ask a lot of questions and she was able to answer everything. Lisa was really patient with me and had such a lovely manner. I would defo recommend using Andrews purely based on Lisa's customer service! thank you
Maisie · 20 March 2024
Agent replied · 25 November 2023
Hi Maisie, thank you for taking the time to write a five star review. Fantastic to hear Lisa has been able to assist you and been patient with any questions you had. Thank you for the recommendation, Lisa will love this review! All the best for the future and we are always here for any more questions! Thanks, Laura.
★★★★★ 5/5
GoogleFinding a rental in Bristol is tough right now, and after phoning multiple letting agencies I found Andrews. They were the first and only agency to ask for my details so that they could send me new rentals as soon as they became available.
Fast forward 1 month and me and my partner are living in our first home together! We couldn’t have done it without the amazing support from the Southville team, especially Rebecca and Matt who kept us informed throughout the entire referencing process.
Would highly recommend to anyone looking to rent in Bristol. The first agency I felt actually cared, and it showed. Thanks guys!
Jo · 20 March 2024
★★★★★ 5/5
GoogleI have had a fantastic experience so far with my viewing and subsequent offer for a property with Andrews. Elena at Andrews has been great. She has picked items up quickly to allow this process to start smoothly.
George · 20 February 2026
Agent replied · 20 March 2026
Thank you, George, for your wonderful feedback! We're thrilled to hear about your positive experience with Elena and our team. Your satisfaction is our priority, and we look forward to assisting you further.
★★★★★ 5/5
GoogleRobbie has been amazing - he’s been so helpful and always keen to help keep things moving along and is always very cheerful!
Megan · 20 March 2025
Agent replied · 8 November 2024
Thank you, Megan! We're thrilled to hear that Robbie has been so helpful and cheerful throughout your experience. Your kind words mean a lot to us! Best wishes , Lisa
★★★★★ 5/5
GoogleElena has arranged, communicated and conducted viewings very professionally, in both a polite and friendly manner.
Philip · 22 July 2026
Agent replied · 22 August 2026
Dear Philip,
Thank you for your wonderful feedback! We're thrilled to hear that Elena provided you with a professional and friendly experience. Your satisfaction is our priority, and your kind words mean a lot to us. We look forward to assisting you again in the future.
Best regards,
Andrews Southville Team
★★★★★ 5/5
GoogleSo helpful! Elena helped us with a property recently and was so helpful and friendly. A delight to deal with.
Rachel · 22 June 2026
Agent replied · 22 August 2026
Dear Rachel,
Thank you for your wonderful feedback! We're thrilled to hear that Elena provided such helpful and friendly service. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleLisa at Andrews dealt with our house sale recently and was quite simply superb - always on hand to answer questions and support us.
We are enormously grateful for the wonderful service she in particular provided from start to finish.
Mark · 20 November 2025
Agent replied · 20 March 2026
Thank you, Mark, for your kind words and perfect rating! We're thrilled to hear about your positive experience with Lisa. Providing exceptional service is our priority, and we're glad she could support you throughout your house sale. We appreciate your feedback! Best wishes , Lisa
★★★★★ 5/5
GoogleElena showed me around a property this week and she was very professional and a joy to meet., with a lovely personality.
Daniel · 16 April 2026
Agent replied · 22 April 2026
Dear Daniel,
Thank you for your wonderful feedback! We're thrilled to hear that Elena made your property viewing experience enjoyable and professional. Your satisfaction is our priority, and we appreciate your kind words.
Best regards,
The Andrews Southville Team
★★★★★ 5/5
GoogleVisited today and spoke to Matt, he was really helpful with our house search.
Victoria · 20 March 2025
Agent replied · 26 August 2024
Hi Victoria, thank you for the five star review. Amazing to see that Matt was so helpful to you throughout you search, wishing you all the best! Thanks, Rhys
★★★★★ 5/5
GoogleLisa Bird-Parsons looked after the sale of our property, we are really pleased with how the process went, communication and how quickly a buyer was found. Thanks
Megan · 6 March 2026
Agent replied · 20 March 2026
Hi Megan, thank you for your wonderful review! We're thrilled to hear that Lisa made your property sale a smooth and efficient experience. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleRobbie was very helpful and kept me updated through the whole process! Thanks again!
Ben · 16 March 2025
Agent replied · 18 April 2025
Hi Ben, thank you for your fantastic review! We're thrilled to hear Robbie provided excellent service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch support. If you need any further assistance, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
GoogleWe're at the early stages of a home move but so far cannot fault Lisa and Elena at Andrews Southville. Friendly, proactive and communicative - a breath of fresh air! x
Gabriella · 20 January 2026
Agent replied · 20 March 2026
Thank you, Gabriella! We're thrilled to hear about your positive experience with Lisa and Elena. Your kind words mean a lot to us, and we're here to support you throughout your home move. Best wishes, Lisa
★★★★★ 5/5
GoogleAndrews have been extremely helpful and friendly with our house hunting! Elena and Lisa in particular have been great!
Charlie · 23 April 2026
Agent replied · 23 May 2026
Dear Charlie Coleman,
Thank you for your wonderful review! We're thrilled to hear that Elena and Lisa made your house hunting experience enjoyable. Your feedback motivates us to continue providing excellent service. We appreciate your support and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleLisa Bird Parsons (Southvile Branch) was lovely to deal with and professional. She kept us fully updated throughout the sale process. Would highly recommend.
Vicky · 6 March 2026
Agent replied · 20 March 2026
Thank you, Vicky, for your wonderful feedback! We're thrilled to hear about your positive experience with Lisa at our Southville branch. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GooglePopped in to register our interest. Matt was really helpful
Will · 20 March 2025
Agent replied · 26 August 2024
Hi Will, thank you for sharing your feedback with us. Fantastic to see that Matt was so helpful to you. Thanks again, Rhys
★★★★★ 5/5
GoogleSpecial shout out to Lisa for her enthusiasm and professionalism!!
Belle · 20 March 2025
Agent replied · 26 August 2024
Thank you, Belle! We're thrilled to hear about your positive experience with Lisa. Your kind words mean a lot to us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
