Every review we hold for the Southville office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLisa Bird-Parsons was our primary contact for the sale of our home and she was amazing in every sense of the word! Lisa was patient, kind, and incredibly communicative. She always followed up and chased to help move our onward chain along, and was lovely to liaise with. Highly recommend her and the Andrews Southville team!
Laura · 20 December 2025
Agent replied · 20 March 2026
Dear Laura,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Lisa and our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleWe had such a positive experience buying our first house with Andrews, more specifically, with Lisa Bird‑Parsons. Lisa is absolute professional and she helped us to make this happen with unbelievably tight timeline. Thank you, Lisa!
We highly recommend this agency.
Nino · 8 April 2026
Agent replied · 22 April 2026
Thank you, Nino, for your wonderful feedback! We're thrilled to hear about your positive experience with Lisa Bird-Parsons and our team. Your recommendation means a lot to us. Congratulations on your new home! Best wishes , Lisa
★★★★★ 5/5
GoogleLisa Bird-Parsons Southville Branch was great- kept me informed and chased up matters when needed.
Anne · 7 October 2026
Agent replied · 14 October 2026
Thank you, Anne, for your wonderful feedback! We're thrilled to hear that Lisa at our Southville Branch provided excellent service. Keeping our clients informed is a top priority. We appreciate your support and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleWe have recently dealt with Lisa on the sale of our property, She has been great to deal with, very professional and helpful.
Gary · 1 August 2026
Agent replied · 22 August 2026
Thank you, Gary, for your wonderful feedback! We're thrilled to hear about your positive experience with Lisa. Your satisfaction is our priority, and we appreciate your trust in Andrews Southville. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleJennie has been fantastic with helping me move out! Always there to help whenever it’s required! An absolute superstar
Theo · 21 August 2026
Agent replied · 22 August 2026
Thank you, Theo, for your lovely feedback. It's great to hear that Jennie provided superstar service in helping you move out. We'll pass on your kind words.
★★★★★ 5/5
GoogleWe used Andrews Southville for our sale (after a disastrous time with another firm). Right from the start - instructions, quality photos etc - the service has been brilliant. We have had the pleasure of working with Elena Grant who has been outstanding, so positive, tenacious and helpful. Without her input I think we would have despaired. Instead, our sale completes this week thanks in huge part to Elena. Thank you.
Michael · 22 July 2026
Agent replied · 22 August 2026
Dear Michael ,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Elena and our team. Your satisfaction is our priority, and we're delighted to have assisted in your successful sale. We appreciate your trust in Andrews Southville. Best wishes , Lisa
★★★★★ 5/5
GoogleLisa has been a ⭐️
Friendly, professional & knowledgeable, we have been super happy with all of her work on our purchase
Tom · 22 July 2026
Agent replied · 22 August 2026
Hi Tom,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Lisa. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleVery positive experience - Lisa was extremely helpful and friendly. She gave us all the helpful information during house viewings without us even asking for it!
Stoshy · 22 June 2026
Agent replied · 22 August 2026
Thank you, for your wonderful review! We're thrilled to hear about your positive experience with Lisa. Our team is dedicated to providing exceptional service, and your feedback is greatly appreciated. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleBrilliant service by Elena and the team. They really helped move the flat sale forward, the communication was great. Thank you so much with your help!
Marta · 22 June 2026
Agent replied · 22 August 2026
Hi Marta, thank you for your wonderful review! We're thrilled to hear that Elena and the team provided brilliant service and effective communication. Your feedback is greatly appreciated, and we're glad we could assist with your flat sale. Best wishes from Andrews Southville!
★★★★★ 5/5
GoogleElena has been really helpful and communicative during my experience with Andrew’s, she has shown me multiple properties and has kept me up to date with the progress of purchasing a property which has been a good experience so far.
Jess · 20 February 2026
Agent replied · 20 March 2026
Thank you, Jess, for your wonderful feedback! We're thrilled to hear about your positive experience with Elena. Your satisfaction is our priority, and we're glad she could assist you effectively. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleI've been really impressed with the team at Andrews Southville for their hard work helping me find a home. Lisa's been really fantastic, very patient and reassuring with all my property visits so far and just genuine delight to work with. She's been quick to follow up any questions and booked me in on my tight schedule. I've also had a viewing with Elena who's equally as professional and thorough with the details on the property. I'd recommend this team to anyone either selling to looking for their new home.
Kate · 25 April 2026
Agent replied · 23 May 2026
Dear Kate, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Lisa and Elena. Your recommendation means a lot to us. We're here to assist you anytime. Best wishes in finding your perfect home!
★★★★★ 5/5
GoogleLisa from Andrews helped me and my partner through the purchase of our first home. It was quite a long process and had a few hiccups and stresses along the way. But Lisa was absolutely fantastic, she handled every aspect of it efficiently and effectively with the upmost professionalism, it really put our minds at ease. We couldn't have asked for more! Plus, she is just really lovely and kind person!
Matthew · 20 March 2025
Agent replied · 26 August 2024
Hi Matthew, thank you for the five star review. We appreciate that purchasing a property can be daunting, especially when it's your first time. However it's great to see that Lisa was able to handle everything for you and take some of that stress away! Thanks, Rhys
★★★★★ 5/5
GoogleFantastic service from Andrews in Southville, Lisa Bird-Parsons has been exceptional, very professional, bubbly, cheerful and an absolute pleasure to liaise with…
Making a potentially stressful time a lot easier.
Good communication as well, if they miss a call, they always get back to you.
Outstanding
10/10
Thankyou
Jamie · 20 November 2025
Agent replied · 20 March 2026
Hi Jamie, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Lisa and our team. Your kind words motivate us to continue providing exceptional service. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleUsed Andrew’s to sell our flat, and Elena was first class, keeping us informed and on the case with both solicitors! Will definitely use Andrew’s again
Bev · 22 May 2026
Agent replied · 23 May 2026
Hi Bev, thank you for your wonderful review! We're thrilled to hear Elena provided excellent service. We look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleElena has been absolutely amazing with helping us find a property- she’s really responsive and helped us with any questions. She’s made the process so easy!!
Emily · 16 May 2026
Agent replied · 23 May 2026
Hi Emily, thank you for your wonderful feedback! We're thrilled to hear that Elena made your property search easy and enjoyable. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best, Andrews Southville Team.
★★★★★ 5/5
GoogleLovely friendly staff. Elena Grant was very professional and kept me updated throughout the selling of our property. I would definitely recommend Andrew’s Estate Agents.
Laura · 16 May 2026
Agent replied · 23 May 2026
Dear Laura ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Elena and our team. Your recommendation means a lot to us. We look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleWe had a really great experience with Lisa at the Andrews Southville branch. From the very first contact she was warm, friendly and incredibly easy to talk to, which made the whole process feel relaxed and positive. She took the time to visit us, gave thoughtful insights about the market, and provided a valuation we felt very comfortable with.
Even though we’ve decided not to sell our house for the moment, we really appreciated the time and care she put into meeting us and discussing our options. If we do decide to sell in the future, we would absolutely return to Andrews and work with Lisa again. Highly recommended!
Francesco · 22 March 2026
Agent replied · 20 March 2026
Dear Francesco, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Lisa at Andrews Southville. It's great to know she made the process enjoyable and informative. We look forward to assisting you in the future. Your recommendation means a lot to us!
Best regards,
Andrews Southville Team
★★★★★ 5/5
GoogleRebecca and the team were incredible with progressing our house sale. Super friendly and knowledgable and we really appreciated how on top of everything they were. Thank you so much!
Leanne · 25 March 2026
Agent replied · 22 April 2026
Hi Leanne,
Thank you for your wonderful feedback! We're thrilled to hear that Rebecca and the team made your house sale experience positive. Your kind words mean a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleHuge thanks to Rebecca and Robbie for helping with our sale. A commercial sale with a complex purchase was made so much easier with their help. Rebecca particularly has extremely good communication skills and we were impressed with how she handled negotiations both upon acceptance of offer and during the sale process.
Alex · 20 August 2025
Agent replied · 20 March 2026
Thank you, Alex, for your kind words and 5-star rating! We're thrilled to hear Rebecca and Robbie made your commercial sale smoother. Your feedback on Rebecca's communication and negotiation skills is greatly appreciated. We look forward to assisting you again in the future! Best wishes, Jake
★★★★★ 5/5
GoogleGreat experience with Andrews despite an unfortunate series of events outside of their control. Rebecca was incredibly helpful and kept us informed all the way through the process.
RO · 19 March 2026
Agent replied · 20 March 2026
Thank you, for your kind words and 5-star rating! We're thrilled to hear Rebecca provided excellent support throughout your experience. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. Best wishes , Lisa
★★★★★ 5/5
GoogleLisa Bird-Parsons did an amazing job for us helping us to buy our first home- she was so present and always friendly and supportive. Thanks Lisa!
Rosalind · 18 March 2026
Agent replied · 20 March 2026
Thank you, Rosalind, for your wonderful feedback! We're thrilled to hear that Lisa made your first home-buying experience so positive. Your satisfaction is our priority, and we appreciate your kind words. Congratulations on your new home! Best wishes , Lisa
★★★★★ 5/5
GoogleLisa at the Southville office was brilliant from start to end! Super friendly and personable. Prompt to reply and reach out, and happy to answer any and all questions and help as much as possible! A great service from Lisa in buying my first home!! Thank you :)
Ruby · 14 September 2026
Agent replied · 14 October 2026
Thank you, Ruby, for your wonderful feedback! We're thrilled to hear about your positive experience with Lisa. Your satisfaction is our priority, and we're delighted to have been part of your first home-buying journey. Congratulations on your new home! Best wishes , Lisa
★★★★★ 5/5
GoogleThank you to Andrews team I sold my flat! They were all very helpful during a stressful time and due to a family crisis, as well as work commitments kept me in the loop at all times. I wouldn’t hesitate to recommend Andrews to anybody…
Thank you
Sharon · 14 September 2026
Agent replied · 14 October 2026
Dear Sharon,
Thank you for your wonderful review! We're thrilled to hear that our team was able to support you during such a challenging time. Your recommendation means a lot to us. Wishing you all the best in your new chapter. Best wishes , Lisa
★★★★★ 5/5
GoogleElena was so kind and thoughtful on our viewings and generally very good customer service. We will definitely use Andrew’s services again. Thank you
Hannah · 13 March 2026
Agent replied · 20 March 2026
Hi Hannah, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Elena. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best regards, Andrews Southville Team.
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