Trusted Agent profile
★★★★★
399 reviews across 1 platform
215 North Street, Southville BS3 1JH
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's Southville office at 215 North Street is rated 4.9 out of 5 across 399 reviews on 1 platform, including 399 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.
Trusted Agent 2026 results for Andrews Estate Agents. Each award is assessed separately from the review sites.
Every review we hold for the Southville office, from every platform, shown as written. First names only.
5/5
GoogleFriendly and professional, with clear info and a v helpful property leaflet to take away. Thanks Elena!
Thank you, Aneta, for your wonderful feedback! We're thrilled to hear you found our service friendly and professional. Elena will be delighted to know her efforts made a positive impact. We appreciate your support and look forward to assisting you again in the future. Best wishes , Lisa
5/5
GoogleElena has been very helpful, friendly, informative and professional - thank you 😊 …
Hi Justin, thank you for your wonderful feedback! We're thrilled to hear that Elena provided you with such a positive experience. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!
5/5
GoogleLisa and Elena were fantastic and couldn't have done more for us during our house purchase.
Thank you, Rory, for your wonderful feedback! We're thrilled to hear that Lisa and Elena provided exceptional service during your house purchase. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
GoogleFriendly, helpful and communicative! Elena has been excellent to work with.
Thank you, Sam, for your kind words and perfect rating! We're thrilled to hear about your positive experience with Elena. Your feedback motivates us to continue delivering excellent service. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
GoogleElena was a fantastic help in our recent search: proactive, knowledgeable and really friendly. A very positive experience!
Thank you, Bradley, for your wonderful feedback! We're thrilled to hear about your positive experience with Elena. Your kind words motivate us to continue delivering exceptional service. If you need further assistance, feel free to reach out.
5/5
GoogleLisa and Matt at Andrew’s Southville have been great. Matt responded to my initial enquiry about the property promptly, answered all questions we had about auction sales and kept me up to date throughout the process. Lisa showed us around several viewings and had great knowledge about the house and local area and made our viewings a very pleasurable experience! They are an asset to the team at Andrew’s! Thank you Matt and Lisa :)
Hi Vickie, what a fantastic review. We know that purchasing a house can be a daunting process so it's great to see that Matt & Lisa were able to deliver lots of useful information to yourself in order for you to make an informed decision moving forward. Thanks, Rhys
5/5
GoogleElena was absolutely brilliant, no pressure whatsoever, really knows her stuff, and is one of the friendliest people I've ever met.
Hi Edward, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Elena. She truly is an asset to our team. We appreciate your support and look forward to assisting you again in the future. Best wishes , Lisa
5/5
GoogleI had a viewing of Bristol property with Conor. The viewing was detailed and Conor was extremely helpful and friendly. When it came to applying for the property he answered any questions I had about the process quickly and provided helpful information that helped to clarify parts of the application.
Thank you, Jak! We're pleased to hear Conor provided such a positive experience. Your feedback means a lot to us. Best wishes, Jake
5/5
GoogleI had a great experience with Andrew’s when buying my flat recently. It was my first property purchase so I was new to everything but all the guys were amazing! Lisa was my main point of contact and made me feel like I was in safe hands throughout
Thank you Georgia, for your wonderful review! We're thrilled to hear about your positive experience with Andrews Southville. Lisa and the team are delighted to have made your first property purchase smooth and reassuring. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
GoogleJust want to say Lisa has been amazing - Every interaction with her from from start to finish has made me feel at ease.. very professional and helpful. Wish i could give her more than 5 stars as the service received is worth more, thank you.
Thank you, Anna, for your wonderful feedback! We're thrilled to hear about your positive experience with Lisa. Your kind words mean a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
GoogleEveryone in the office have been incredibly helpful, professional and efficient with our sale. A particular mention to Lisa who has gone above and beyond. She has been friendly and professional in equal measure and we could not have been more reassured that our sale was in the right hands through a particularly long and convoluted journey. Thank you!
Hi Matt, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team, especially Lisa. Your satisfaction is our priority, and we're glad we could support you through the process. We appreciate your trust in us!
5/5
GoogleLisa has been so helpful in our property search, knowledgeable and proactive, friendly and one of the best experiences we have had with an estate agent over the course of our search! Thanks for all your help ☺️
Thank you, Amber, for your wonderful feedback! We're thrilled to hear about your positive experience with Lisa. Your satisfaction is our priority, and we're glad we could assist in your property search. If you need further assistance, feel free to reach out. Best wishes, Jake
5/5
GoogleI can’t begin to thank Lisa and the team at Andrews Southville enough for all their help with purchasing our house. Lisa went above and beyond to help us and was by far the best estate agent I have ever worked with. Communication was superb - I could always get through to someone on the phone. I wish I had sold my flat through Andrews too!
Hi Frances, thank you for your kind words to Lisa and the team at Southville. Really pleased Lisa went above and beyond and does what she does best! Fantastic to hear we are the best estate agents! Thank you for taking the time to write your experience and we wish you all the best for the future. All the best, Laura.
5/5
GoogleElena has been great. Really helpful and friendly.
Hi Matt, Thank you for your wonderful feedback! We're thrilled to hear that Elena provided you with such a positive experience. Your satisfaction is our priority, and we appreciate your support. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
GoogleElena was fantastic and really helpful
Thank you, Toms, for your wonderful feedback! We're thrilled to hear that Elena provided you with excellent service. Your satisfaction is our priority, and we appreciate your support. If you need further assistance, feel free to reach out.
5/5
GoogleHave had a great experience. Elena was really helpful and knowledgeable.
Hi Kara Mackintosh, thank you for your wonderful feedback! We're thrilled to hear you had a great experience with Elena. Your satisfaction is our priority, and we appreciate your support. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
GoogleElena Grant and the Team @ Andrews Southville have truly exceeded our expectations. Communication was great at all stages of our sale and I would highly recommend their services to anyone looking to market and sell a property.
Dear Claire French, thank you for your wonderful review! We're thrilled to hear that Elena Grant and our team exceeded your expectations. Your recommendation means a lot to us. We look forward to assisting you or anyone you know in the future. Best wishes , Lisa
5/5
GoogleLisa went above and beyond to make the sale for me and all went smoothly
Hi Glyn Ancrum, Thank you for your wonderful feedback! We're thrilled to hear that Lisa provided exceptional service and that everything went smoothly. Your satisfaction is our priority. We look forward to assisting you again in the future. Best wishes , Lisa
5/5
GoogleMatt Wood is a star! Customer service goes beyond what is excepted. So friendly and helpful and is a credit to The Andrews Property Group. A valued member of staff. Keep up the good work Matt
Thanks for the five star review. We know that Matt will really appreciate seeing your kind feedback. Thanks, Rhys
5/5
GoogleI can’t begin to thank Lisa and the team at Andrews Southville enough for all their help with purchasing our house. Lisa went above and beyond to help us and was by far the best estate agent I have ever worked with. Communication was superb - I could always get through to someone on the phone. I wish I had sold my flat through Andrews too!
Hi Frances, thank you for your kind words to Lisa and the team at Southville. Really pleased Lisa went above and beyond and does what she does best! Fantastic to hear we are the best estate agents! Thank you for taking the time to write your experience and we wish you all the best for the future. All the best, Laura.
5/5
GoogleAlthough my offer was not accepted on a flat I was trying to buy in Bedminster, I had a great experience exchanging with Elena and viewing the flat. She was great - super responsive and very customer focused. Definitely recommend these guys if you're looking to buy.
Thank you, Ousmane, for your kind words and recommendation! We're thrilled to hear about your positive experience with Elena. We appreciate your feedback and look forward to assisting you in the future. Best of luck with your property search!
1/5
GoogleAbsolutely convinced that these reviews are paid for. Rebecca was the most incompetent, rude and difficult person to speak to and was incapable of reading forms correctly. Robbie lied/fabricated information throughout the entire house buying process. How they have 4.9 stars is baffling
We're sorry to hear about your negative experience with our team. We would appreciate the opportunity to discuss this further and better understand the concerns you've raised. Our goal is always to provide excellent customer care, and we regret that we didn’t meet your expectations. Please let us know if you're available to talk, we'd love the chance to make things right! Best wishes, Jake
5/5
GoogleHi Lisa was the senior agent who assisted us and she was so professional, helpful and timely with responding to any queries we had. Would highly recommend Thank you
Hi Margaret, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Lisa. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Jake
5/5
GoogleI was having a difficult time with my property and other agents, but as soon as I dealt with Matt Wood everything was perfect! Truly is professional and delivered amazing customer service!!
Thank you, James! We're thrilled to hear Matt provided exceptional service and made your experience seamless. Your satisfaction is our priority!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews Estate Agents's Southville office has 399 reviews across 1 platform: 399 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Andrews Estate Agents is rated 4.9 out of 5 across all 399 reviews, and 4.9 out of 5 on Google from 399 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, Bristol won Trusted Agent.
Andrews Estate Agents, 215 North Street, Southville BS3 1JH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.