5/5
Absolutely amazing for both sale and purchase. Aimee Pilkington has been amazing throughout and so helpful with any queries!
Trusted Agent profile Β· Southport
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1,348 reviews across 2 platforms
18 Coronation Walk, Southport, PR8 1RE
Flexi-Agent's office in Southport, at 18 Coronation Walk, is rated 4.8 out of 5 across 1,348 reviews on two platforms, including 1,060 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Flexi-Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Southport office, from every platform, shown as written. First names only.
5/5
Absolutely amazing for both sale and purchase. Aimee Pilkington has been amazing throughout and so helpful with any queries!
5/5
Excellent, quick and prompt service particularly from Rob who arranged a number a viewings for myself Have had a offer excepted, again thanks to Rob relaying information to seller. Would highly recommend.
Hi Craig, great feedback, thank you so much for your review. Rob is an amazing part of our team here π Thank you again, Team Flexi β¦
5/5
Pleasure to deal with, knew the local market really well helped us position our house at the right price to attract interest and vetted viewing to people who were serious and in a position to buy. Helped us get a number of offers and made things very easy. Would highly recommend. Jen stayed late to get feedback and offers after hour Rachel and Jack were also pleasures to deal with.
Thank you Steven for your lovely review! We were happy to assist! The Flexi-Team
1/5
Marine Gate Southport
Marine Gate, SouthportHad 4 Appointments Cancelled by this Agent, because the Director said we had not Sold, we do not have to, we have got Proof of Funds to Purchase.Said we asked too many awkward Questions of her Negotiator, about Council Tax / Service Charge / Section 20 Levy / Ongoing Maintenance etc. which she could not give satisfactory answers to.When we asked about Viewing under Covid19 Rules, we were told that the Vendor would be in the Property and of course wearing a mask.Government Advice is "If people are being shown around your current home, you should open all internal doors and ensure surfaces, such as door handles, are cleaned after each viewing with standard household cleaning products.As most people choose to, we recommend that you vacate your property whilst viewings are taking place in order to minimise your contact with those not your household".Very arrogant and unprofessional Agents, whom we will not ever use, under any circumstances. We will also recommend friends and colleagues to do likewise.Peter Howard FRICS
Dear customer, we apologise if you feel that you have not received the service you expected, however when we spoke to your wife she did say she needed to sell and was in an area where properties sell very quickly. My staff tried their absolute best to accommodate, but were faced with arrogance and resistance. We are only doing the best thing for our clients to make sure they are receiving the best service. We spoke to your wife on several occasions and she was rude and difficult, which my staff should not have to endure! We ask questions to clarify peopleβs positions and thatβs what we are employed to do, we are also in unprecedented times and we are all trying to follow this and instructions from our clients. We receive the best reviews in Southport for customer service and we pride ourselves on this, which would suggest you are in the tiny minority of people who feel this way. Regards Flexi Agent
5/5
Mark is great!! Great in communication. Very active to sell my property. He also removed illegal residents out of my property, which is above and beyond the agreed service level.
5/5
Jacquie was amazing! Patient, quick responding, So helpful, so knowledgeable! I actually think I wouldβve took the house off the market if Jacquie hadnβt of taken over my sale, Being so grateful to her for everything would highly recommend! Thanks for all you did all the laughs when I was so stressed the reassurance when I needed it answering all the stupid questions that I had I didnβt it made me feel stupid! She is amazing!
5/5
Fab agents, nothing is too much and they literally work 24/7! I have dealt on many occasions with Mariyah, sheβs great. So friendly yet professional and deals with all issues so promptly. Thanks guys but especially Mariyah!
Wow! Thanks a lot for your kind words for our team, especially for Mariyah! Team Flexi
5/5
We were recently staying over in Southport to 2nd view a flat that we had offered on. We found various necessay replacements and costly repairs and decided to withdraw our offer. We called Flexi-Agent to request a last minute viewing and Julie pulled out all the stops to arrange a viewing within 2 hours and before we returned home in Dorset. Subsequently, we loved the property and made an offer which has been accepted. It has been a pleasure to deal with Julie at Flexi-Agent who has been so helpful in the process of providing solicitors with the necessary information. Highly recommended Flexi-Agent!!
Hi John! π€©β¨ Wow thank you for talking the time to leave such beaming feedback! π We continue work hard for our clients and great to see the end results of our efforts. Shall pass on your great comments onto Julie and I am sure it will make her day β¨ Thank you again and have a great day! Team Flexi π β¦
5/5
I dealt with Ryan with a recent property purchase. He was very professional and gave me all the information I needed to make an informed decision to go ahead with the purchase. Highly recommended π β¦
5/5
My son and I viewed a house on Bedford Road and Jill showed us round. Jill was really helpful giving us extra information on the house. When she found out we were not from the area, she also was able to suggest a place nearby to have lunch and told us about the local facilities nearby, which is important when deciding on a new area to live. Thank you!
Thank you for your lovely review Jan! We were happy to assist! The Flexi-Team
5/5
Richard valued our recently renovated property and was extremely professional and knowledgeable. I wouldn't hesitate to recommend Flexiagent to family and friends.
5/5
Mariyah Uddin is a remarkable real estate agent and conducted viewings of my flat resulting in a quick sale.Mariyah kept me informed about every development and answered my calls and emails.
Hi Jonathan, thank you for this great feedback! Mariyah continues to go above and beyond for our clients and we shall pass on your kind words, Team Flexi π β¦
5/5
Myself wife really was nervous listing our family home , we contacted flexi agent as wanted to test the ground if the experience would be Ltd stress for us and our daughter. The moment Mark the valuations expert came inside our home he felt like the company understood our requirements ! Honest interaction . Valued to the work weβd put into our family home. The understanding what real and not in market condition giving us trust flex agent know the local market .
1/5
I was given a property valuation for a building which was valued at 220k to 250k depending on the spec. I did the refurbishment on the property and I asked them to sell the property and they gave me a valuation of 190k despite me doing a lot more work then which was given on the builders quote. I asked them to clarify why there is such a difference in the quotes and they could not answer. It was Amy who gave the valuation so if she be very cautious if you decide to get a valuation thru her. It feels like it was a scam to get me to buy the property as I would not have bought the property without that valuation of 220k to 250k. So Iβm looking into this to find out if there was any negligence and will be looking to claim compensation
1/5
The property and viewing though were a complete blag. It was listed as freehold with no mention of leasehold throughout, I was also booked for an evening slot, then called on short notice to change to a morning slot. I did this as I was keen and they seemed friendly, but I turned up to a viewing with another family which was awkward, and then told the property was a shortish lease in comparison to a freehold, had water damage throughout and no info of service charges, land rent or car parking information. I wouldn't waste your time if you're serious about buying and don't want messed around.
5/5
Just completed on a house, my contact at Flexiagent was Julie. Excellent service from her, good communications, professional and pro active to complete the sale. The people who carry out the viewings are also friendly.
Hi Suzanne, amazing feedback, thank you so much! Hope you have a great day π Team Flexi β¦
5/5
I would highly recommend Flexi Agent. I am in the process of selling a house with Flexi Agent and l must say they have been fantastic. Every single member of staff has been diligent and professional. They have kept me up to date with developments and what would happen next. They were also very competitive on price, l would definitely use them again.
5/5
Jackie was our point of contact when purchasing our property. From the day we viewed the property and put in our offer she was extremely professional, always available to answer questions and queries in a very timely manner. Her communication skills were excellent with both us as purchasers and our solicitors. We found our experience with Flexi Agents extremely positive.
Hi Carolyn, thank you for your lovely review! Jacquie is very happy to hear your kind words! The Flexi-Team
5/5
When purchasing our property Jacquie Stewart at Flexi Agent was our point of contact throughout the sales progression. Jacquie was an absolute pleasure to deal with throughout the process, Always pleasant and helpful. Highly recommended.
Good afternoon Gary, your kind words are greatly appreciated, Jacquie certainly is an amazing member our family here, have a great day! Team Flexi
1/5
Inflated a valuation/ fraud/ negligence
I was given a property valuation for a building which was valued at 220k to 250k depending on the spec. I did the refurbishment on the property and I asked them to sell the property and they gave me a valuation of 190k despite me doing a lot more work then which was given on the builders quote. I asked them to clarify why there is such a difference in the quotes and they could not answer. It was Amy who gave the valuation so if she be very cautious if you decide to get a valuation thru her. It feels like it was a scam to get me to buy the property as I would not have bought the property without that valuation of 220k to 250k. So Iβm looking into this to find out if there was any negligence and will be looking to claim compensation
5/5
Jacquie was brilliant and so supportive as our sales progression manager, easy to contact and quick at responses. Always supporting in chasing solicitors and making sure we were on track! thank you so much!
Hi Charis! Amazing feedback, thank you so much for taking time out to do so, shall pass on your kind words to Jacquie π Have a great day! Team Flexi β¦
5/5
The property we bought was through flexi agent and they made the process very easy with great communication, Mariyah was very helpful and always responded quickly making the process very smooth.
Hi Milly, great feedback, thank you for taking the time to do this π Shall pass your kind words onto Mariyah, Team Flexi β¦
5/5
Joanne Andrew was pleasant, kind chatty and informative. Speed of replies in answering my property questions helped enormously.
5/5
Very smooth from start to finish. Mr David was always on hand for us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Flexi-Agent's Southport office has 1,348 reviews across two platforms: 1,060 on Google, 288 on Trustpilot.
Flexi-Agent Southport is rated 4.8 out of 5 across all 1,348 reviews, and 4.8 out of 5 on Google from 1,060 reviews.
Yes. In The Trusted Agent 2026 awards: Flexi-Agent, Southport won Platinum.
Flexi-Agent Southport, 18 Coronation Walk, Southport, PR8 1RE.