Robertsons Independent Estate Agents Southampton reviews

★★★★★ 5/5

Google

I first rang a few months ago and it was a quick and easy process to organise a viewing. The staff in the office were helpful with any questions I had about the property. The viewing was informative. Overall, the communication has been perfect, the property has been good so far and I’d recommend them to anyone looking to rent in Southampton!

Izobel · 4 July 2022

★★★★★ 1/5

Google

House infested of slugs, many faults that Hameed said would get fixed before we moved in never got fixed. Got mould in every room. Wasn't even clean when we moved in. Tried to get my deposit back after leaving my room in a better condition than when I moved in and THIS GUYS DOESN'T REPLY OR TAKE ANY RESPONSIBILITY. You know what, he can keep the deposit. Just remember when you see him pull up with that new car how he bought it. Giving bad service, lying to landlords and tenants (as speaking to the owner of the house we realised Hameed promised to fix multiple faults years ago). Last time my house mate left a bad review, he got threatened with 'taking legal action', they came to our property to talk to us through the garden (cause they are the owners of the land and apparently can do that) and harassed his father with constant calls until he gave in and removed the review. Will never again live in a Robertsons property.

Guillermo · 14 September 2023

★★★★★ 5/5

Google

We are landlords in Southampton and have been using Robertson’s tenant find only service for the last few years. In our experience, and compared to other agents we have used, Robertsons have marketed our houses effectively, found us good tenants, in good time and the move in process has generally been smooth. We will certainly continue to use their services moving forward.

P · 30 April 2022

★★★★★ 5/5

Google

Good place to rent from, treats you well

Harry · 14 June 2025

★★★★★ 1/5

Google

Shocking agency run by a crazy rude immature and completely unexplainably subpar amateur named hameed who only excels in scamming youth and being a bully and being smart crafty to benefit himself, they promise rewards like “vodka” for leaving good reviews and doing things on time for them which you never get, They have completely rinsed our deposit money for minor jobs. Like to use defects in the house and it’s items as leverage against you when you moved in to a house that had these issues (So take pictures to combat their scams) it’s no shock every review basically says the same thing.

Callum · 27 July 2023

★★★★★ 5/5

Google

Several and Ana have been amazing help us will all the correct paper work and help us throw it giving all correct advice.

Ben · 27 November 2024

★★★★★ 1/5

Google

Landlords get a lot of bad press from the fact that 99% of them didn’t earn their wealth and started off better than the rest of us to the fact that 100% of rented income is taking money from the poorest in society and adding to the worsening housing crisis but it really is something everyone experiences when you find a landlord that has a genuine contempt for other human beings. Happy to live off the work of others while he finds any way of taking more through rent increases he doesn’t need to do and only squeezes harder to taking deposits for touch marks on a wall as if in your perfect (yet still obviously not up to date, insulated correctly or properly maintained to begin with) dwelling you make those at the bottom the target of your vile world view that will read this and say “oh but I took a risk with the spare halve a million I had lying around” “if it wasn’t for landlords there wouldn’t be houses” and other drivel he touts as if he knows what’s best for you because it’s best for him. All the best on continuing to be the literal inspiration of Dracula and continue to not understand what basic human empathy is. If you wish to discuss exactly why you are the most god awful of human beings I always do love watching mental gymnastics. Have a good day xx

British · 18 July 2023

★★★★★ 5/5

Google

Very helpful staff, got stuff done quickly

Sophie · 14 June 2025

★★★★★ 5/5

Google

Robertsons was fantastic in helping me secure my flat! They were professional, responsive, and made the process so easy. Highly recommend!

Damilola · 10 December 2024

★★★★★ 1/5

Google

Horrible manager who has no regard for his tenants. Forcing a disabled person out the door is despicable. Broken windows with no keys, in this heat meaning flats are left as hotboxes and awful to live in. Walking into the flat without even knocking on the door. Just a couple of examples of a horrible, unprofessional, and awful manager. I know of at least two tenants who have been left with poor mental health because of the constant antics of the representative of this company. Your manager is a disgrace to the profession and to your company.

Naz · 20 June 2023

★★★★★ 5/5

Google

They were always quick and polite and helped us to find a property that suited our university schedule and budget.

Jean-Jaques · 4 December 2024

★★★★★ 5/5

Google

Overall experience went smoothly, Sebastian provided a very good house viewing and Ana helped clearly explain the paperwork.

Katie · 4 December 2024

★★★★★ 5/5

Google

I have been renting through Robertsons for 2 years now and could not be happier with the service I have been provided by the company. They are always available for any issues that come up and have always sorted our issues out promptly. I would definitely recommend Robertsons to any students looking for somewhere to rent.

Sebastien · 30 April 2022

★★★★★ 1/5

Google

I've lived in a Robertson's property for the last year and a half. On the occasions I've spoken to Hameed he has been rude, disrespectful and talks down to students as I've heard from many students who use Robertson's. They provided poor communication regarding viewings, giving notice only the day before and not informing us if viewings were cancelled. I would strongly urge any student to STAY CLEAR!

Ethan · 16 January 2024

★★★★★ 1/5

Google

Gave 1 star because I had to to leave a review but they really dont deserve 1 star. STAY AWAY from Robertsons the agent is not helpful.They will screw you over please find another agent.My partner had a major operation and all we kept getting was phone calls from the agent telling us we had to be out. Had to take my last review as I was threatened with court action

Lee · 7 November 2023

★★★★★ 5/5

Google

Very friendly atmosphere, putting us first and very quick response ensuring an easy first time lease.

Dave · 4 December 2024

★★★★★ 5/5

Google

Just came here to sign our documents for our new uni house, service was great.

George · 9 December 2024

★★★★★ 1/5

Google

Management very rude

Jackie · 14 May 2025

★★★★★ 5/5

Google

Very quick and efficient with a nice atmosphere that made signing the paperwork easy.

Aidan · 5 December 2024

★★★★★ 5/5

Google

I'm a landlord with 40 years of experience in the residential letting business. The team at Robertsons have been looking after my properties for the last 5 years and during that period I have always been impressed with their enthusiasm and determination to offer a professional service.PositiveQuality, Professionalism, Value

Gary · 27 August 2022

★★★★★ 5/5

Google

Yasmin and hameed where really friendly and made the whole process flawless

Ben · 5 December 2024

★★★★★ 5/5

Google

I have found Robertsons property solutions to be extremely helpful and courteous throughout all aspects of business and Lettings and all 3 members of staff have gone above and beyond to make sure that my dealings with them have ran smoothly. I would recommend them to landlords and tenants alike.

Jackie · 30 April 2022

★★★★★ 1/5

Google

So Hameed has seen it fit to delete the previous reviews and pester new tenants into reviewing Robertson's in a bid to negate the negative reviews. The managing director of Robertsons is one of the most aggressively incompetent and inarticulate people I have ever had the displeasure of dealing with. Hameed seeks to exploit his tenants by not replying to emails; bullying tenants, and summoning people to the office "for a chat" if he feels they will not bow to his will. Maintenance requests are seldom listened to and deposits are rarely protected in time. My best advice? Avoid. Avoid. Avoid. But, if you don't believe me, here's an extract of a complaint I formally submitted to Robertson's...Hameed then saw it fit to give me back my full deposit AND £300 compensation for his abysmal behaviour.

M · 30 April 2022

★★★★★ 5/5

Google

They were wonderful with the whole process and the paperwork.

Janice · 27 November 2024