Northwood Southampton reviews

★★★★★ 5/5

Google

I have been using Northwoods for letting my flat for a number of years now. As soon as the flat is marketed for new tenants it’s snapped up immediately and I only ever have a couple of empty days between tenants. A special mention to Nicki Burgess and her team, who are always happy to help with any issues throughout the tenancy. Nothing is ever too much trouble. They are always quick to respond to my emails / phone messages. If you are looking for an agency to let your property for you, I would highly recommend Northwoods.

Allison · 2 January 2020

★★★★★ 5/5

Google

I have no problems whatsoever with Northwood! My main contact is through Amanda Bevan and she has always been professional, cheerful, and extremely helpful. Nothing is too much bother for Amanda, (not forgetting Emma) and indeed, the whole team. I have no hesitation in thoroughly recommending Northwood services (almost 1 decade with them)

Keithisco123 · 2 September 2024

★★★★★ 5/5

allAgents

"Would like to thank Mandy..."

Would like to thank Mandy from Northwoods.. For various reasons not to do with Northwoods there was a lot of delay and uncertainty about a move to a particularly nice house that my wife and I had decided to let. Fortunately Mandy from Northwoods became involved at that time and was able to help things move along because of her friendly and professional manner. Eventually with her help moving things along the paperwork got done and the contract got signed. So far so good. Mandy is a very approachable person.

Dan · 14 November 2019

★★★★★ 5/5

Google

Excellent team. Emma is very helpful.

Idani · 3 August 2024

★★★★★ 5/5

Google

I've been a landlord with Northwood for many years, I have to single out Mandy for her outstanding customer service. She has a wonderful way of distilling very complicated issues into simple easy to understand steps keeping both me and the tenants happy. Five stars all the way and continue the good work.

Aaron · 3 August 2024

★★★★★ 5/5

Google

I have been with Northwood for well over ten years and they have been consistently great at communication, excellent when needing advice or help and Amanda Bevan (Senior Administrator) my main point of contact has been unbelievably diligent polite and professional. I have never needed to look elsewhere as a landlord.

Niall · 2 September 2024

★★★★★ 1/5

Google

Absolutly awful ! First they informed us we won the rent and demanded us to pay the deposit with credit card straight away while still on the phone (!). That was not a problem of course if it had not been that at 16:30 pm we were at work and we could not deal with that. They agreed to keep the rent on hold for us till the next morning when we could meet, pay and sign the contract. When we called them back at 9am they told us the apartment was gone. No further comment necessary. Absolute scam, avoid at all costs !

Green · 2 January 2018

★★★★★ 5/5

Google

I bought my house and then rented it out through Northwood and I could not have asked for a more friendly, efficient and helpful service. Jemma was fantastic throughout, especially when chasing down the completion and providing me with great contacts to help with inspections and renovation. When Jemma was out Nicki picked up seamlessly from where Jemma left off. I have worked with many estate agents throughput the years and Northwood are by far the best I've ever dealt with.

Andy · 2 January 2018

★★★★★ 5/5

Google

Highly recommended!! With personal experience of dealing with poor letting agents in the past, it was refreshing to find an agent that manages to maintain a fair and objective balance between the interests of tenants and those of landlords. In spite of some initial minor 'teething difficulties' at the outset, Northwood Southampton invariably work hard to resolve issues and keep things running smoothly, for tenants and landlords alike. The staff are kind, courteous, open and honest. A pleasure to work with, and highly recommended to all :D

Gordo · 2 January 2018

★★★★★ 5/5

Google

The team have looked after my property for many years now and I am very happy with the service and would recommend to any landlords , only ever had one problem which did concern me but they sorted it all out very quickly, cheers team

Paul · 14 November 2024

★★★★★ 5/5

Google

My husband and I have been renting with Northwood for the past year and we have been really impressed by the high level of customer service and efficiency from all of the staff at the Bellevue Road, Southampton branch. Kieran and the team are so friendly, completely approachable and easy to get hold of via email or phone if any problems. We have rented with various agents over the last 10 years and we can confidently say that Northwood have been our favourite agents. Their fees are extremely reasonable and they are completely transparent from the beginning, so no surprises along the way. The cost of renewal of tenancy is by far the cheapest we have come across in our 10 years of letting properties!! They take the stress out of renting with easy to understand paperwork, give you a helpful informative rental pack that lets you know emergency contacts etc and things to help you settle in your new home. They also make it easy to renew by sending a straight forward pre-written letter to you with the option to renew (or not) that you tick and sign and send back in the prepaid addressed envelope. It may sound minor but little things like that just make it easier/cheaper/save time! We would highly recommend Northwood due to the genuine kind nature of the staff, their efficiency and reasonable fees and hope to continue renting through them for the foreseeable future.

Jo · 2 January 2017

★★★★★ 5/5

allAgents

Very good

My experience with Northwood was perfect: short and very efficient. I saw one house and rented it. People working here are amazing professionals. I want to give special thanks to Bethanie and Amanda.

Claudia · 21 August 2024

★★★★★ 5/5

allAgents

"Very good..."

My experience with Northwood was perfect: short and very efficient. I saw one house and rented it. People working here are amazing professionals. I want to give special thanks to Bethanie and Amanda.

Nela · 21 August 2024

★★★★★ 5/5

allAgents

"Visited Northwood with an..."

Visited Northwood with an impossible task, trying to rent a property in very short notice. All members of staff were extremely helpful and located a property in no time at all.... task achieved. Renting process was carried out flawlessly and with haste. All queries were answered quickly. It was a pleasure to rent through Northwood, I would highly recommend the Southampton branch to anyone looking for a reliable service. Thank you to all the staff.

A customer · 2 December 2019

★★★★★ 5/5

Google

I have been a client of Northwood now for a few years I would definitely recommend them. They are very efficient professional friendly team Amanda Emily and Emma 💗 have been very helpful With renting out a property, which takes all the stress of doing it yourself, …

Ann · 2 September 2024

★★★★★ 5/5

Google

Great Agency I was pleased with their service keep it up ladys

Billy · 30 October 2025

★★★★★ 5/5

Google

Well ran small real estate company. Would recommend.

Yani · 7 November 2025

★★★★★ 5/5

Google

Amanda and Kelly have been amazing throughout the whole process! Highly recommend

Elicia · 10 June 2026

★★★★★ 1/5

Google

Absolute thick as S#@* dumb asses, thieving scum. Glad to be rid of them. They prey on vunerable people. Everything is your fault, they wack fees right left and centre after renting from multiple agency's and private landlords iv not known nothing like it. You should be ashamed to have a business such as this! same goes to the bimbos working here. I highly recommend you do not rent from these scum

Natalie · 12 February 2016

★★★★★ 5/5

Google

We would not hesitate in recommending Northwood having worked with them for over 10 years.Our current contacts Jack, Amanda and Emma have been extremely helpful over the last 6 months and we are extremely pleased with the service they offer.

Andy · 2 September 2024

★★★★★ 4/5

Google

Kai Drake was really helpful in terms of showing me around the property and explaining the rental agreement. Would highly recommend him from Northwoods 🙌🏾 Additionally, when I did have issues with the property moving in he really reassured me that things would be rectified smoothly which they were😁 …

Yinks · 1 January 2023

★★★★★ 5/5

allAgents

great customer service! Jack

great customer service! Jack & Amanda were very,helpful . I am satisfied with the service and team!

Donna · 9 November 2024

★★★★★ 5/5

allAgents

"great customer service! Jack..."

great customer service! Jack & Amanda were very,helpful . I am satisfied with the service and team!

Donna · 9 November 2024

★★★★★ 1/5

Google

YOU WILL NEVER GET YOUR DEPOSIT BACK DO NOT BOTHER WITH THIS ESTATE AGENT

Harissa · 8 July 2025