Northwood Southampton reviews

★★★★★ 5/5

Google

Great Agency I was pleased with their service keep it up ladys

Billy · 30 October 2025

★★★★★ 5/5

Google

Well run business and helpful when you need them. Amanda does a great job

Terry · 2 September 2024

★★★★★ 5/5

Google

Very help, not and easy customer to deal with but, they were outstanding

Peter · 2 September 2024

★★★★★ 5/5

Google

We have recently found a Property to Rent through Northwood. We had a Viewing with James Piper which went really well. We put our Names forward and we got the Property! They were all very professional and so pleased to deal with such a nice Estate Agent. And well done to James!PositiveProfessionalism

Marcus · 1 January 2021

★★★★★ 5/5

Google

Very helpful! Great staff helped me through a lot of things online and went above and beyond!

Jack · 15 May 2024

★★★★★ 1/5

Google

Extremely inefficient and inattentive. Staff have not recorded correct information of myself and my partner causing us the delay in processing our application. The agent who showed us the place doesn't know what she was trying to sell at all and the customer service over the phone is always appalling! Slow to get back to you with any information, and just generally bad. Wouldn't want anyone to go through experiencing their "customer service", you will regret it.

Drei · 1 January 2022

★★★★★ 5/5

Google

Very happy with the Northwood. Excellent service & highly recommend 👍 …

Christian · 3 August 2024

★★★★★ 5/5

Google

I've had a very positive experience dealing with Jack and Amanda at Northwood, highly recommend them. Not only did they expedite my application is under a week due to extenuating circumstances, they also had the landlord come to my rescue when I locked myself out of the apartment. 5 star service so far, thank you!

Kavya · 1 January 2024

★★★★★ 5/5

Google

Have been taken back by the help friendliness professionalism and efficiency this company and its Southampton staff have shown would strongly recommend to anyone seeking a home in the Southampton area thankyou to the team at Northwood southampton

Karl · 2 January 2019

★★★★★ 5/5

Google

Amanda & Aaron the best Thank you

Marius · 12 September 2024

★★★★★ 5/5

Google

Thanks to all the staff at Northwoods, especially Bradley Whittle, Kieran Whittle and Nicki Waterhouse for their amazing hospitality and patience with me. My experience with them was one of the best, and I would definitely recommend.

Grace · 2 January 2018

★★★★★ 5/5

Google

We have recently used Northwood's to rent out some of our properties, they have proven to be very professional and extremely helpful and we will be using them again in the future for all our Southampton properties.

Mandy · 2 January 2017

★★★★★ 1/5

Google

YOU WILL NEVER GET YOUR DEPOSIT BACK DO NOT BOTHER WITH THIS ESTATE AGENT

Harissa · 8 July 2025

★★★★★ 5/5

Google

They have looked after my property for 3 years now and have done a fantastic job, they have always kept me informed regarding my contract, tenants etc, I am very happy with the service that I have received from them, the staff are so caring and lovely. Even when they are very busy they always have time to talk to you, always polite & pleasant. I would recommend them to others when I am asked if I know of anywhere.

Hugh · 2 January 2020

★★★★★ 5/5

allAgents

"Very good agent with an..."

The team at Northwood Southampton have been so friendly and accommodating, and have made our move in process very easy and stress free! All of the team have been so helpful and lovely.

Karina · 31 July 2019

★★★★★ 1/5

allAgents

"Currently renting via..."

Currently renting via Northwood but I won't be again after my tenancy runs out. A whole list of issues when we first moved in, which were listed on the inventory, that Northwoods completely ignored and took over a month to get resolved. The most recent issue is a broken radiator which again has taken a month for Northwood to do anything about as they "didn't want to bother the landlord" while I'm sat in my living room wearing a huge coat trying not to freeze. after all it is NOVEMBER. Overall very 'half arsed' attitude when you have problems but straight on the case when rent is due. DO NOT USE NORTHWOOD

Liam · 11 November 2019

★★★★★ 1/5

Google

I agree with others that staff seem friendly biggest let down is the fact that they are renting out property's that are filled with damp and other issues that have been going on for years that landlord and northwoods are aware of but do not tell possible tenants about then when tenant finds out refuse to help in any way causing tenant to have to end tenancy early due to property being in no fit state to live in but nortwoods 're post to 're rent as soon as tenant moves out with out any work being completed to amend rising damp and all other major issues will not be recommended northwoods to any friend or family member looking for somewhere new to live

Becci · 11 February 2019

★★★★★ 5/5

allAgents

Good and efficiency service.

Good and efficiency service. Thank you Summer help us to find a house when we are still in Hong Kong.

Kwan · 21 March 2022

★★★★★ 5/5

allAgents

"Good and efficiency service. ..."

Good and efficiency service. Thank you Summer help us to find a house when we are still in Hong Kong.

Kwan · 21 March 2022

★★★★★ 5/5

Google

From initial phone call with Kieran, viewing with Jemma, admin with Mandy and Kayleigh I found Northwood to be professional and friendly. They have thank you cards in the window of the office and I understand why. I was pleasantly surprised with how efficient they are. Ive often found agents to be endured rather than celebrated but Northwood have changed my mind. Thank You. Jan 2018 update. Northwood were as helpful and efficient at the end of my tenancy as they were at the beginning. Thanks again.

Gary · 12 January 2019

★★★★★ 1/5

Google

If I could give zero stars I would. They are beyond awful. Only rent from these people if the next option is a park bench. Far too many issues to go into and really dont care about the tenants.

Graham · 4 June 2024

★★★★★ 5/5

Google

After a really bad experience with mann and countrywide i found a flat with Northwood. From start to finish they were fantastic, any problems they would be on to my landlord straight away. After renting with them for 3 years i have now brought my own house, checkout was done straightaway and depoist was back after a week which is a massive relief seeing as mann took a month. Thankyou Northwood for regaining my trust with lettings after a bad experinece and your support the last 3 years.

Emz · 2 January 2018

★★★★★ 1/5

Google

WARNING WARNING WARNING DO NOT USE NORTHWOOD I have never came across such an unprofessional company in my life... I have had nothing but trouble since day one. I know they are a company trying to make money but that is all they care about! They do not give a flying f##k about their customers. They put the phone down when they don't like what they hear... they lie and manipulate people to get what they want! And as for Kieran.... WOW. Meant to be a managing director but I don't actually think he knows his left from right!!!! They are so professional that they even sit there and make up fake google profiles to give themselves a good review!! And also to push the bad reviews further down! USE THIS COMPANY AT YOUR OWN RISK!!!!!!!!!!!!!!!!!!

Aim · 11 February 2017

★★★★★ 5/5

Google

I have recently moved out of my house and was unsure if I wanted to rent or the sell the property. I called Northwood and had a few questions as I am very new to the whole thing. The whole team were very helpful and I had a free evaluation of my property booked in no time. I would highly recommend this company due to their professionalism towards Landlord as well as tenants. 5 Stars

Josh · 2 January 2020