Every review we hold for the Southampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRose Cottrell stands out as the most responsible and efficient agent we've ever encountered. Throughout our rental journey, she has been a beacon of support, ensuring every step was smooth and stress-free. Her dedication and expertise are evident in every interaction. We truly appreciate her invaluable assistance and can't recommend her highly enough. A star agent in every sense!
Xinni · 25 October 2023
Agent replied · 21 June 2024
Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRose and Ian were extremely helpful, friendly and knowledgable - a really good experience
Gill · 22 June 2023
Agent replied · 21 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can highly recommend Rose. She is very professional, friendly and always helpful.
Magdalena · 22 June 2023
Agent replied · 21 June 2024
Thank you for your recommendation and taking the time to leave your 5* review! - Kind regards, Scott @ Customer Relations.
★★★★★ 5/5
TrustpilotTyler Hardy
Tyler Hardy, What an amazing young lad. Thank you so much positive, proffessional and very informative. I have seen many estate agents lately none have been as passionate and happy to help, please don't ever lose this fresh mindset and good attitude
Jasmine · 18 September 2025
★★★★★ 1/5
TrustpilotAwful customer service
Awful customer service. When people say they can't trust estate agents, these are the people they're talking about. Never respond to emails, we had second thoughts about dealing with MD so asked to cancel our contract within the 14 days period, they have not and basically refuse to confirm that we're out of contract and have only tried to be pushy sales people on the phone. Morris Dibben Southampton.
Will · 11 October 2024
★★★★★ 5/5
GoogleI have used Morris Dibbons for 3 years now. Only when I had a leaking in a flatI rented, which demanded so much time to deal with, I understood how important it is to have a management company. I would like to mention Eva Bartoszek from the Woolston branch which was AMAZING in the way she was dealing with problematic issues from other management company who were giving so much hassle. She took her time to explain me what to do and assisted in every way possible. If I had a business, I would have her in my team ANY day!
Thank you!
Ben · 22 June 2020
Agent replied · 21 June 2024
Wonderful to read Ben that you had a fantastic experience with our local Morris Dibben team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.
★★★★★ 5/5
GoogleExcellent service. Thank you Billy, great communication, quick to respond and went above and beyond what was expected. I highly recommend.
Hanna · 22 June 2022
Agent replied · 21 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAnother excellent re-let by Rose and Ian at the MD Woolston office, the new tenant moved in as soon as the redecoration and cleaning was completed. All the checks and paperwork completed with ease, first rent payment already received with both tenant and landlords happy.
Paul · 22 April 2024
Agent replied · 21 June 2024
Hi Paul, Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
★★★★★ 5/5
TrustpilotExcellent service!
Mark & Charlotte and the whole team provided a very professional and efficient service during the sale of our house and the purchase of our new home. Always kept us up to date with everything and helped drive everything through as quickly as possible. Great service and communication. Highly recommend!
Lisa · 21 May 2025
★★★★★ 5/5
GoogleAmazing.Ian made sure everything ran very Smoothly he even helped me move my sofas in . Incredible service . Couldn’t ask for better. Highly recommendPositiveResponsiveness, Professionalism
Jay · 22 June 2021
Agent replied · 21 June 2024
Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
TrustpilotI had great interaction with the team…
I had great interaction with the team involving @Liam & Amelia, very supportive and quick to respond on call and on emails. Highly appreciated the professionalism provided and smooth process guided under Morris Dibben. I highly recommend to everyone searching for a place to call home.
Sammy · 17 June 2025
★★★★★ 5/5
GoogleReally nice team, thank you Laura, Emily and Ian for all your help, great communication, would definitely recommend
Trudie · 22 June 2022
Agent replied · 21 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIf you want to rent or let in the area then Morris Dibben Woolston should be your first and only stop. Rose in particular was SUPER helpful and took the time to explain everything in a friendly and understandable manner. Really excellent service! Highly recommended.
Catharine · 22 February 2024
Agent replied · 21 June 2024
Catharine thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've had a very good experience with Rose and the team. Would recommend using this letting agency!
Kelly · 22 June 2022
Agent replied · 21 June 2024
Thank you for your excellent 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving dealt with a couple letting agencies in the past, I can confidently say that my experience with Morris Dibben was excellent! Rose and Emily both helped me through the whole process, gave me all the information so that I could make informed choices, answered my questions very quickly even on weekends and overall made the whole process go very smoothly.
I have no complains.
Carla · 22 June 2022
Agent replied · 21 June 2024
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a prospective renter I had a fantastic experience with Rose and Laura who were both very helpful, kind and shared lots of information. Rose in particular was very sensitive, inclusive and informative. A welcome change to the hostile experience from estate agents at the moment when viewing houses as a prospective buyer. I would use Morris Dibben in future based off this experience ☺️
Nath · 22 June 2022
Agent replied · 21 June 2024
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAn estate agent you can trust the whole team Rose, Laura and Ian are very professional and friendly and their customer service is absolutely amazing. Helped me through the process of finding my new home and to move in kept me updated all the way. Highly recommend Morris Dibben for all your property needs.
Tamás · 22 June 2023
Agent replied · 21 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDaisy worked hard to get us in quickly. Thank you. 5 stars.
Stephanie · 17 March 2026
★★★★★ 5/5
GoogleI spoke to a lovely woman called Rose, who really gave me the time of day and listened to what I had to say. I had many queries, of which she answered them all with really sound advice. Perfect standard of service and very professional, I really couldn't fault her.
Ben · 22 June 2023
Agent replied · 21 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks a lot Rose, the journey so far has been very smooth. You are very helpful and respond on time to any query, you are a great communicator and I must say we are very happy the way you have been handling things. Please keep up the good job.
Pascal · 23 February 2025
★★★★★ 5/5
GoogleWhat a top notch company this is, the Woolston branch and Ian and Rose that have handled by let have done a very professional job of letting my last house, well done.
Robert · 7 June 2024
Agent replied · 21 June 2024
Many thanks for the fantastic 5* review Robert. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had the absolute pleasure of working with Rose to secure my new flat and I can’t recommend her enough! From her very first email, she was incredibly kind, professional and genuinely supportive. When the first property didn’t work out, she … More
Rasheedat · 29 March 2025
★★★★★ 5/5
GoogleGreat communication and dedication from Laura at this branch. She went above and beyond to help find our next home. The whole team are very professional, approachable and extremely helpful. Making the letting process straight forward and stress free ☺️
Thank you for your hard work!
Natasha · 22 June 2023
Agent replied · 21 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotUnprofessional service, poor communication, avoid!
Terrible experience with Morris Dibben. Poor communication, unresponsive staff, and unprofessional service throughout. Maintenance issues were ignored, and getting anything resolved was a struggle. They were quick to take money but slow to help tenants. Would not recommend renting through them, avoid if you want a hassle-free experience!
Stephanie · 31 January 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.