Every review we hold for the Southampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've had a very good experience dealing with Morris Dibden while trying to find a flat in Southampton. Rose has been very friendly and has responded quickly to all my queries.
George · 22 June 2023
Agent replied · 21 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent experience with Morris Dibben Woolston. I worked with Laura Heath, who was very kind and helpful, but also dealt with other staff who were timely and effective in their communication.
Steph · 22 June 2023
Agent replied · 21 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRose is a very good agent. She helped us a lot throughout our house movement and we are very happy with her service.
Manasi · 24 December 2023
Agent replied · 21 June 2024
Hi Manasi! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
★★★★★ 5/5
TrustpilotMorris Dibben in Romsey, Hampshire
Morris Dibben in Romsey, Hampshire have been excellent throughout the process of purchasing a property for my mother. Mike , Jack and the team have communicated regularly and professionally. They have made what is never an easy process almost enjoyable. I would highly recommend them. Jane, Hampshire.
J · 1 June 2024
★★★★★ 1/5
TrustpilotUnprofessional
Unprofessional and quite aggressive interaction with a male member of staff. Not a pleasant experience.
Susan · 8 September 2026
★★★★★ 5/5
GoogleI don't normally leave reviews but I'll make an exception here, really great team at this place, Laura, Rose, lovely people and very professional. Nothing was too much trouble for them and the process of moving into my flat was as easy and stress free as you could wish for. Well done Morris Dibben.
Dave · 18 October 2024
Agent replied · 22 October 2024
Hi Dave,
Thank you so much for your 5* review! We're thrilled to hear that Laura and Rose made your move-in process easy and stress-free. Your kind words mean a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleJust wanted to share the wonderful service I've received from Morris Dibben. They have gone out of their way to help me and even took delivery of an oven saving me the 1 hour drive to the investment property. They always reply quickly and have restored my faith in letting agents. Thank you Ben!
Sarah · 23 June 2018
Agent replied · 21 June 2024
Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers.
Many thanks again for leaving this feedback.
★★★★★ 5/5
GoogleOur first experience with renting through an agency and we were very happy throughout the process as well as after taking the property. Feel valued and listened to, the guys at the Woolston office been great, especially Vikki who's been very conscientious, efficient and professional with all matters along the way.
Veron · 23 June 2019
Agent replied · 21 June 2024
Hi Veron
Thank you very much for this review and 5 star rating! I am delighted to hear that Vikki and the team have made your first experience of renting a property a positive one!
Kind regards, Jake
★★★★★ 5/5
TrustpilotWe’ve had excellent service from morris…
We’ve had excellent service from morris Dibden the manager from the Southampton branch found us the perfect home, brilliant service from John showing us our dream home, Andrew the mortgage advisor amazing help getting our mortgage in place and couldn’t have done it without the outstanding help from Narinder Rai who saw us to the end, doing the job of a solicitor and made the journey smooth, kept the chain moving, would definitely recommend this estate agent, thank you
Gurnam · 6 December 2024
★★★★★ 5/5
TrustpilotGood Experience with Matt
After a few disappointing experiences with estate agents during our search for our first home, Matt McInally was a breath of fresh air. From the start, he was punctual and well-prepared, leaving a great first impression. We found him to be highly trustworthy and genuinely valued his insights on the properties we viewed with him. Overall, we had a fantastic experience with Matt and would highly recommend him to others.
Stanley · 29 March 2025
★★★★★ 5/5
GoogleThankyou to Emily and Rose for helping me sort out my rental. Both were polite and helpful and made the process straight forward.
Andrew · 27 July 2023
Agent replied · 21 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRose C has been brilliant. Nothing has been too much trouble, and any issue gets sorted immediately. Recommended!!
David · 17 October 2025
Agent replied · 17 April 2026
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would like to say a big thank you to Ian and Laura for they professionalism and efficency they provided when renting out my flat. They always kept me up to date on the situation and the process was seamless.
Alex · 22 June 2021
Agent replied · 21 June 2024
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleI have just re-let my local apartment through Laura and Ian at Morris Dibben in Woolston. They have both been outstanding through the whole process. Communication has been perfect, their service to both myself and the new tenant has been excellent and their attention to detail spot on. I will definitely re-let through them again in the future.
Richard · 22 April 2024
Agent replied · 21 June 2024
Thank you for your 5* review! Great to learn about your experience with our local team. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleLong term landlord experience with Morris Dibben Woolston has been very good. Great communication and service from the whole team.
Joanne · 26 August 2023
Agent replied · 21 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA massive thank you to Ian for helping me secure my recent move. Ian has been so professional and friendly throughout this whole process and made it as stress free as possible. It is clearly a very busy time as his phone never stopped ringing, but he never let the customer service slip and always kept me informed, updated and made the whole thing go as smoothly as possible. Thanks Ian!!!PositiveProfessionalism
Kelly · 22 June 2021
★★★★★ 5/5
GoogleThis was my first time dealing with an agency and it made me so comfortable and happy to find Laura that helped me throughout the whole process of renting. She answered all of my questions and the people at the Morrison Dibben agency put me in contact with her all the time,and helped me with my inquiries even when she wasn’t available to take my calls. They are amazing when it comes to creating a care free process for the renters and it made me more open when it comes to renting with an agency. They did all the checks and made sure i’m settling well in the new home,delivering all of the documents in time and been really open to explaining the costs of every detail that i’ve asked for. I will definitely come back when i need to find a place to rent,and give my family and friends the reassurance that this agency it’s the of the best and encourage them to reach out to them.
Irina · 22 June 2022
Agent replied · 21 June 2024
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCouldn't speak highly enough about this branch. Rose especially made the process very simple and enjoyable.
Richard · 17 October 2025
Agent replied · 17 April 2026
We are thrilled to hear about your positive experience at our branch! We will make sure to pass on your kind words to Rose. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThe agents have provided excellent services and made my letting process nice and smooth. Ian and Emily were professional, polite and responsive. I am glad that I chose them without looking for others.PositiveResponsiveness, Quality, Professionalism, Value
Mona · 25 August 2021
Agent replied · 21 June 2024
Many thanks for your wonderful 5* review. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleOnce again the staff have been absolutely fantastic. Sorted me out a new tenant within a few days of it being listed. Leaving me a very short void period and reducing lost rent! Cannot rate Ian and the team highly enough!
James · 22 June 2020
Agent replied · 21 June 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the Morris Dibben team were once again able to provide their proven, 5* service! Thank you for the recommendation. Best wishes, Lucy.
★★★★★ 2/5
TrustpilotNever put a board up & the location on Rightmove inaccurate.
Never put a board up. Set the location of the property on right move approximately 1/4 mile from actual location.
Nick · 27 May 2026
★★★★★ 5/5
GoogleWe had the pleasure of dealing with Rose for the letting of our future home and were very pleased with her service. Her professionalism, availability and responsiveness made the process smooth and enjoyable. Rose answered all our questions with patience and precision, guiding us through each step and reassuring us along the way.
Julie · 24 May 2024
Agent replied · 21 June 2024
Thank you for sharing your positive experience with Rose at Morris Dibben Letting Agents Woolston! We are delighted to hear that Rose's professionalism and dedication made your letting process smooth and enjoyable. Your kind words are truly appreciated.
★★★★★ 1/5
TrustpilotYou are lucky' I cannot even get anyone…
You are lucky' I cannot even get anyone to answer and be rude to me.
Ret · 17 June 2026
★★★★★ 5/5
GoogleWe had the pleasure of dealing with Emily in Lettings and it was exceptional. After an uncertain time during covid and finding out we were due to be without somewhere to live Emily showed us around a new letting, was friendly, answered all our questions and made us feeling so reassured during a time we were extremely worried. We couldn't recommend Morris Dibden & Emily enough - thank you so much for saving a young family a lot of stress, tears and worry!PositiveResponsiveness, Quality, Professionalism, Value
Alice · 25 August 2021
Agent replied · 21 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
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