Trusted Agent profile

Morris Dibben Southampton Sales reviews

4.0

★★★★★ Great

321 reviews across 3 platforms

53 London Road, Southampton, SO15 2AD, Southampton SO15 2AD

Morris Dibben's Southampton office at 53 London Road is rated 4.0 out of 5 across 321 reviews on three platforms, including 277 Google reviews rated 4.2. The 42 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.2 / 5

277

Reviews on Google

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

42

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Google

Morris Dibben were agents for our vendor. We were in a chain with a number of older folk having successfully sold our house . There was a good deal of behind the scenes work to be done encouraging these other folk and their solicitors through the various hoops and jumps of house moving. Stephen Henry did an excellent job moving everything along and received special praise from our solicitor for his aptitude in this area. When pressure needed to be applied Tina did an excellent job in doing this in a clear but gentle fashion. We had a good experience selling our home through Morris Dibben 15 years ago. I would definitely recommend their current team to any potential vendor.

David · 26 October 2018

Agent replied · 24 October 2024

Thank you David! It is wonderful to read that even though Morris Dibben were not acting directly for you, you have recognised the help and support they provided within the wider chain that you were involved in with your 5* review. It is great to read that you would recommend us and I would like to wish you the very best for the future, Kind regards, Scott.

5/5

Google

We were very pleased with the really excellent service we received. The sale was handled very efficiently and we knew exactly what was happening and when. Narinder was tireless in her efforts to ensure that we managed to exchange contracts at a time when the market was very busy; she did a great job of keeping all the different parties on board. Our heartfelt thanks to both Rod and Narinder.

Ian · 25 October 2021

Agent replied · 24 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Sam & Liam took the lead on finding a suitable tenant for my property. Everything explained without hesitation, upfront people which is refreshing. Would fully recommend Morris Dibben to other Landlords

Rob · 17 March 2026

Agent replied · 17 April 2026

Thank you so much for your kind words! We're thrilled that Sam & Liam were able to find the perfect tenant for your property. We pride ourselves on being upfront and transparent, and we appreciate your recommendation to other landlords. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The sales team at MD were fantastic, thank you Lydia for finding my ideal property, and thank you Narinder for making the buying process so smooth.

Jon · 6 December 2024

Agent replied · 10 December 2024

Thank you for your glowing 5* review Jon. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

Just completed on buying a property through Morris Dibben. I had a very positive experience with Stephen Henry throughout the whole process. Stephen was always available when I called and responded to emails very promptly. He showed great leadership chasing all the loose ends and gave me constant updates of progress and when I needed to do something on my side. Buying a house is rarely easy, but Stephen helped me through the entire process.

Justa · 26 October 2019

Agent replied · 24 October 2024

Wonderful Gareth to read your glowing 5* review of our team at Morris Dibben. I would like to thank you for leaving your comments and i will make sure your words are forwarded to Stephen and the whole team. Best wishes, Scott

4/5

Google

On my third try with this company I have received great service and they have redeemed themselves for the two failed opportunities to provide satisfactory services. The team there is very helpful, willing to help as much as they can, very supportive for new tenants and friendly. Special thanks to Matt T who's an absolute superstar, but also the rest of his team! Recommend them!PositiveResponsiveness, Quality, Professionalism

Georgiana · 25 October 2021

Agent replied · 24 October 2024

Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

I have had a very positive experience…

I have had a very positive experience with Morris Dibben in Southampton. Matt went out of his way to show me a property in the evening on the day he was off and Lauren was also instrumental in me securing the property. Very pleased with the exceptional service received.

Bukola · 26 March 2025

5/5

Google

I've had a very positive xperience working with Morris Dibben in Southampton, in particular with Samantha. She was very friendly but professional and very quick to respond to queries. Thanks to her expertise the whole process was very easy.

JH · 17 December 2025

Agent replied · 17 April 2026

Thank you for your kind words! We are thrilled to hear that Samantha provided excellent service and made the process easy for you. We will be sure to pass along your compliments to her. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I sold two properties through Morris Dibben and was very happy with the service throughout. I worked closely with Daryl Stanford who was excellent and worked really hard to close each sale. He gave me clear advice about the housing market …

Kate · 17 November 2025

Agent replied · 10 November 2025

Thank you for your kind words! We are thrilled to hear that our team provided excellent service and made your selling experience less stressful. We pride ourselves on our personalized approach and are glad it made a difference for you. … More

1/5

Google

Not good - myself and a friend moved into a flat in Talbot Close recently having been told we needed to move in by end of June (earlier than we wanted), only to find multiple significant issues that had not been resolved. 2 large dehumidifiers had been drying out the walls since before we went to view the place over a month earlier; these were drying out a leak from upstairs. We had been told this work would be completed by move in, but despite this and an earlier move in date than we wanted, the place was not habitable by that point due to the excessive heat and noise being produced by dehumidifiers 24 hours a day, for up to almost 3 weeks after the move in date. The walls had not been cleaned up, there were broken bits of furniture, including a bed that lost a leg after sitting on it once (I’m only 55kg), and some disturbing items left around the house (including lots of someone’s underwear stuffed into a box). The permit had been lost and not replaced, and no one could tell us how we could access the garage clearly marked with our flat number. It was clear the house was absolutely not ready by the move in date. However, we had been pushed into signing a check list to say all was in order and that we received all the move in items and would pay the money, despite expressing reluctance as we had not yet seen an inventory of the place or had the opportunity to even check it. We raised the multiple issues in an email and requested a rent reduction for July due to the uninhabitability of the place, especially as we are doctors who work shifts, and have not yet had a response a week later. We are extremely unhappy with how the whole process has been conducted and the lack of respect shown towards us as tenants. I would not use this letting agency again.

Jessica · 26 July 2024

Agent replied · 24 October 2024

Hello Jessica, Thank you for sharing your experience. We're truly sorry to hear about the issues you've faced and the inconvenience caused. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Kind regards, Lucy, Customer Relations.

5/5

Google

Very high quality services from Morris Dibben Sales and Letting Agents in Southampton. They guided me through the proces of purchasing a house as first time buyer and made it all seem effortless . Everything was done much faster that I expected and at an exception standard. Many thanks to Narinder Rai who was very professional and a pleasure to work with.PositiveResponsiveness, Quality, Professionalism, Value

Dobre · 25 October 2021

Agent replied · 24 October 2024

Thank you for your brilliant 5* review and kind words. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Morris Dibben, Bitterne Office feedback

We put our property up for sale through Morris Dibben in Bitterne and we were impressed from the start with their presentation regarding the sale process and marketing strategy, including advice on pricing. Throughout the sale, feedback was received on interest in the property and viewings were carried out in a professional manner.

George · 4 May 2026

5/5

Google

Fabulous Service from everyone we dealt with at the London Road Branch Our sale and purchase were both dealt with in a very professional manner, but also with a personal touch. Special thanks to Narinder who was very patient went we became a little anxious at times and to Andy who went above and beyond to ensure a smooth transition into our new home.

Judith · 25 October 2021

Agent replied · 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Will gladly return to Morris Dibben again for any renting needs. The team are understanding and professional, and an extra thank you to Lydia for the help and support in finding me a property. No question was too much trouble!

Hollie · 4 June 2025

5/5

Google

We couldn’t have asked for more. Our rollercoaster ride was eased by the support and patience of Lauren, for whom nothing was too much trouble. The Multiple issues that can and did arise with sale and purchase, were skilfully negotiated on our behalf and I felt she always had our interest at heart. Very happy customers :-) Thank you MD London Road and thank you Lauren .PositiveResponsiveness, Professionalism

Lucy · 25 October 2020

Agent replied · 24 October 2024

Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations

5/5

Google

Letting Dept. Sam and her team were fantastic. They achieved top rental prices for my properties, really helpful and very impressed.

Matt · 5 December 2024

Agent replied · 10 December 2024

Thank you for your brilliant 5* review and thank you for your kind words Matt. Best wishes, Lucy, Customer Relations.

5/5

Google

Very pleased with the service from beginning to end. The team was very helpful in buying our property.The updates from Narinder was brilliant, she kept us informed throughout and dealt with any queries very efficiently. The help we also got from Andrew was outstanding.Greatly appreciated.thanks to all the team members at Morris Dibben London road

Tapiwa · 25 October 2022

Agent replied · 24 October 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Very pleased with the service from beginning to end. The team sold my property within 48 hours of it being listed and the follow-up from Narinder was brilliant, she kept me informed throughout and dealt with any queries very efficiently. It took 12 weeks to complete the sale, can't ask for more than that!

Lee · 25 October 2022

Agent replied · 24 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Finally exchanged on a deal that has taken months through no fault of the agents! Stephen Henry has been ‘on the case’ continually. Always available or returned calls very quickly. Reported almost daily on the progress (or not as case was so often). Cannot Praise him enough for his perseverance. All staff at the branch always helpful and courteous. Thank you Stephen, Mike and the rest of the team.

Peter · 26 October 2019

Agent replied · 24 October 2024

Thank you Peter for your wonderful 5* review of our local Morris Dibben team. It is great to read that you found our team so helpful and professional. I will of course make sure your kind words are forwarded to Stephen, Mike and the team. Best wishes, Scott

4/5

Trustpilot

I recently used the services of Morris…

I recently used the services of Morris Dibben and had an great experience so far. I would like to thank to Matt and Lauren( Mortgage Advisor and assistant manager) for their incredible support throughout the process. They are always patient, responsive, and polite

Hoang · 26 March 2025

5/5

Google

I recently worked with Morris Dibben on the sales of my mums flat. They priced it well and made good recommendations regarding the decoration and how the flat was positioned. We had plenty of viewers and got the full asking price. All very seamless.

Emma · 8 September 2025

Agent replied · 22 September 2025

Thank you for sharing your positive experience with Morris Dibben! We are thrilled to hear that our team was able to deliver excellent service and help you sell your mum's flat seamlessly. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Appalling non existent service

Appalling non existent service, trying to put in an offer on a property they have for sale, left 3 telephone messages and 2 emails, that’s a week with no reply.

Matthew · 7 September 2026

5/5

Google

Throughout the buying process Morris Dibben representatives were friendly and supportive, pushing the process through and ensuring we were kept up to date with developments on the Seller's side. In particular Narinder was incredibly responsive and supportive and we are thankful for her persistence in getting this purchase through within the time period we asked for - thank you!PositiveResponsiveness, Professionalism

Heather · 25 October 2021

Agent replied · 24 October 2024

Thank you for your wonderful comments and 5* review! Best wishes, Lucy, Customer Relations

4/5

Google

Very happy and satisfied with the service. Anais Collier was very useful and sorted out all the issues I’ve been having in one day. Thank you

Inna · 26 July 2024

Agent replied · 24 October 2024

Hi Inna, thank you for sharing your positive experience with us. We're delighted to hear that Anais Collier was able to assist you promptly. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Morris Dibben's Google reviews

Questions about Morris Dibben Southampton Sales

How many reviews does Morris Dibben Southampton Sales have?

Morris Dibben's Southampton office has 321 reviews across three platforms: 277 on Google, 2 on Yell, 42 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Morris Dibben Southampton Sales's rating?

Morris Dibben Southampton Sales is rated 4.0 out of 5 across all 321 reviews, and 4.2 out of 5 on Google from 277 reviews, checked 9 October 2026.

Where is Morris Dibben's Southampton office?

Morris Dibben Southampton Sales, 53 London Road, Southampton, SO15 2AD, Southampton SO15 2AD.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.