Morris Dibben Southampton Sales reviews

★★★★★ 5/5

Google

Morris Dibben have been fantastic throughout, and were very helpful and knowledgable when I was first looking to rent a property. Harry Fox was excellent with his communication, and very on the ball with any queries I had.

Jack · 29 November 2023

★★★★★ 4/5

Google

Ive received exceptional service from Morris Dibben while selling my property. Excellent communication from the team specially from Narinder who is the head of sales progress team. I will not hesitate to choose MD again in the future.

Mohammadreza · 16 October 2025

★★★★★ 1/5

Google

Lack professionalism. Very poor experience all round. I arranged a viewing and no one showed up, I telephoned and was told wrong day (my fault?). I then visited the branch to try and establish contact with someone; made genuine enquiries on two homes for sale and was told I would hear back. 10 Days later I chased it up and the attitude from the adviser and the branch manager was poor. No apology and tried to tell me they are one of the best; when my experience both now, in 2022 and 2021 was very poor. What an unfortunate set of events.

Vincent · 27 February 2024

★★★★★ 5/5

Google

Chelsea nailed our dream house by quickly finding the right family to buy our house. Narinder and the rest of the team worked like soldiers, especially in the last …

Paula · 17 December 2025

★★★★★ 5/5

Google

I have just sold my property with Morris dibben, London Road and was dealt with by Narinder who I found to be excellent. Narinder was always at the end of the phone to help me through the process and always kept me up to date through out, I couldn’t have asked for a better service from NarinderPositiveProfessionalism

Roger · 25 October 2021

★★★★★ 5/5

Google

Andy, Narinder and the team were really great at helping us through the process of buying our first home. Friendly, helpful and efficient on all accounts from booking our first viewing to collecting our new keys.

Connor · 25 October 2023

★★★★★ 5/5

Google

Very pleased with the service. Narinder was so helpful and chased up a number of items, she helped manage an emotional move for us all. We were able buy the property we really wanted in a timely fashion (13 weeks) thanks to Narinder and the team. Highly recommend.

Adam · 25 October 2022

★★★★★ 1/5

Trustpilot

Awful communication

Really unprofessional staff. Absolutely no communication, did not have the courtesy to let us know our offer had been rejected if they even passed it onto the seller at all. Staff have been rude and dismissive and we will be avoiding at all costs as we continue our property search. Awful customer service compared to every other estate agents we have used over the last few months of our journey.

Richard · 17 September 2025

★★★★★ 5/5

Google

Utterly fantastic service, personal and dedicated attention from the best estate agents I have ever be involved with. Christina Whiting - Senior Sales Negotiator was truly wonderful and so committed and supportive throughout the sale of my property. Thank you to her and her team, and I cannot recommend Christina and Morris Dibben - London Road more. They're terrific people and offer a first-class service!

Dominic · 26 October 2018

★★★★★ 5/5

Trustpilot

We were shown a property today by Oli…

We were shown a property today by Oli Hilditch. He was very professional, gave us some helpful information regarding the property. My mother is disabled and so slow moving however there was no rushing us which was much appreciated by my mother.

Karen · 13 May 2026

★★★★★ 4/5

Google

Once house went on the market we had plenty of viewings sometimes 2 to 3 a day and found a buyer pretty quick As it was my first time of selling a property they were helpful in their guidance with plenty of communication I thank Narinder for her help towards the end of the processPositiveResponsiveness

Debbie · 25 October 2021

★★★★★ 5/5

Google

The sales team sold my mother's flat with the greatest of ease for the asking price. Narinder Rai was the glue that held it all together and we had a very personable understanding 🏠😎 …

David · 25 October 2023

★★★★★ 5/5

Google

I had a great experience buying my first property. The MD team were brilliant, in particular, Narinder was wonderful in getting things done and answering any questions I had. I’d definitely recommend MD to anyone!

Kelly · 25 October 2023

★★★★★ 5/5

Google

I worked alongside Narinder to sell my property, this was my first time selling & she helped me every step of the way, she always kept me updated & was available for me to call or email at anytime. She had made the process so much easier for me & I didn’t feel I was in it alone. If I was in this situation again she would be the first person for me to call, super professional but also very friendly & I know she had my best interest at heart!

T · 29 December 2023

★★★★★ 1/5

Trustpilot

Lacking integrity (Southampton Branch)

We were recently in a position where we a house that was being marketed by Morris Dibben; we were shown around by Lydia who was very friendly and helpful. It transpired that the owners of the house were interested in a house like ours and so the possibility of a 'house swap' was discussed. Our house was not on the market but we planned to let the owner look around to see if they liked it. It all happened quite quickly and we were unsure whether we needed an estate agent or whether we could show the house ourselves. Naturally we were keen to avoid additional fees but we needed to do some research first to see whether we would need an estate agent at all.

Sarah · 13 May 2025

★★★★★ 5/5

Google

Received an excellent customer service from your skilled, professional and friendly staff, Katy. Thank you. 10/10

Mina · 17 March 2026

★★★★★ 5/5

Google

The team at Morris Dibben, Southampton, helped massively with getting a difficult sale across the line for us. Special thanks to John, Narinder and AJ. We would not hesitate in using their services again.

Claire · 25 October 2023

★★★★★ 1/5

Google

I rented a house from this agency based on their online reviews, but I soon regretted it. They deceived me with false promises and delivered a filthy and uninhabitable property. I wish I could give them a negative rating. They made me sign a rental agreement that said the house was furnished, clean, and had all the appliances working. But when I moved in, I found the opposite. The house was full of mould, the hot water and heating were not working, the kitchen sink was clogged, the bathroom seat was broken, the flush was not working, and the TV, microwave, and blinds were damaged. (See the pictures). I contacted Anais Collier, who was in charge of letting the property, but she did not help me at all. She told me to deal with the maintenance team. I met the branch manager Samantha and complained about the condition of the house, but she denied their misguidance and even claimed that they were not plumbers or electricians and they will not know about these issues unless I reported them. She said they were not responsible for checking things like hot water or sink drainage. She acted as if they could not see the mould that was everywhere. They expected me to live in this horrible place while they fix the issues, which they did not do in more than a month time. The only thing they fixed was the kitchen sink, which took them 17 days. I escalated the issue to their customer care team and asked to break the contract. They took three weeks of time to investigate the issue but to repeat the same words which branch manager had said earlier. They said their maintenance team would look into the issue, which would take ages. They made me to suffer in the property without heating provided and with mould spreading every corner which is a health hazard. And still, they are not considering fixing toilet seat and flush as a priority thing. This agency is a scam and a nightmare. Beware of them. PS: Pictures only representing the mould problem, but not the missing basic amenities like heating, hot water, kitchen sink, toilet issues.

Narasimha · 29 November 2023

★★★★★ 4/5

Trustpilot

I had a fantastic experience working…

I had a fantastic experience working with Amelia,Anais ,Liam From the start, they were incredibly helpful, responsive, and professional throughout the entire process. They made everything smooth and easy, and I truly appreciate their honesty and transparency. Thanks to them and other worker that I forgot their name I apologise because you I found a great place that fits all my needs. I highly recommend morris Dibben to anyone looking for housing they genuinely care and go the extra mile.

Abdirizak · 3 May 2025

★★★★★ 5/5

Google

Nardiner southampton London Road. Was very helpful she worked hard and push to get things done speedily tans delivery a great service on time!. She made our Christmas And was great at communicating!

Johnmark · 25 October 2023

★★★★★ 5/5

Google

We would like to thank the Morris Dibben Bittern team for supporting us with the purchasing of and selling of our property. If we could give a score of 10 we would as from our initial contact with Billy who was warm and friendly and did not push to get us onto their books. He explained the process as well as LISTENED to what we wanted as well as what we would like to see happen. We then met Dominic who valued our property as well as showed us around our dream home which they managed to find us, he was very likeable.. Molly held our open day and was very accommodating in us having our many visits to view our now home. Molly always had a welcoming smile and nothing ever seemed too much. Finally, Laurence who got us over the finish line, he would check in on how we were as well as give updates on any info he may have. The whole process was smooth running. Words cannot express our gratitude. THANK YOU ALL.

Jeni · 25 October 2023

★★★★★ 1/5

Google

Poor customer service with no regard to the sellers house. I enquired about a property that has Morris Dibben sign in the front garden and straight away said "oh that's a complicated one" and repeated that a further 5 times through the call. Then proceeded to push me in the direction of another house which was out of the area I was wanting to relocate to and is way out of my budget, after we'd just talked about this information. Clearly not that bothered about selling this property for their client. I emailed with a few questions shortly after the call as there was no listing for this property on rightmove/onthemarket and nothing on their own website. 2.5 weeks later, with another email chasing them, I've had no response.

Steph · 25 October 2023

★★★★★ 5/5

Google

We recently purchased a property for our Son in Southampton. Narinder Rai from Morris Dibbens sales team was helping with our transaction. The transaction supposed to be straightforward, however our solicitor made things complicated, that's when Narinder really helped us to bring everything on track, She kept everyone communicated and dealt everything professionally throughout the process. Finally after 6months our purchase is complete. I can't thank enough for everything Narinder did for us and I am glad I have chosen Morris Dibben to purchse the property and I am sure, I will use their services in the future.

Raj3sh09 · 25 October 2023

★★★★★ 5/5

Google

We sold our property through the agency and we had very positive experience throughout the whole process. Communication in particular was exceptional, from the moment we decided to list until we handed over the keys. I liked the viewing confirmation emails but they didn't have the option to confirm or propose different time online. We always had to call if any changes were required, which was not always possible to be done on time. The viewings were all done promptly and in a professional manner. The communication with Narinder during the process was key to have it all done in a smooth and straightforward way. Thank you all for the joint efforts.

Evelina · 25 October 2023