Entwistle Green Leyland Sales reviews in South Ribble

★★★★★ 1/5

Trustpilot

I WILL NEVER USE THIS AGENT AGAIN

I WILL NEVER USE THIS AGENT AGAIN, so unprofessional and unorganised and the most rudest women who deals with deposits. I had lived in my little flat for nearly 13 years very happily only be told that the owner was wanting to sell, this isnt the issue, the issue is how i was managed by the Allerton Road branch and the rude and obnoxious the lady who deals with deposits. i spent many hours cleaning the apartment before leaving and had photographic evidence of this only to receive a report to the contrary saying it was dirty dusty and in a state of disrepair, i looked after this property whilst there and it was spotless when i left. I really want to make a complaint about the whole thing but i cant find an email address to contact.

David · 9 May 2024

★★★★★ 5/5

Google

I should like to thank Carol, Emily and the team for their care and understanding during the purchase of my new home in Leyland. We all stayed together through the ups and downs of negotiations. A great team.

Adrian · 27 October 2018

★★★★★ 5/5

Google

I cant thanks all the staff at the Leyland Entwistle Green for all there hard work thought the processes they have all been so lovely and always keeping updated with the next steps. I would highly recommend using them.

Sophie · 25 September 2024

★★★★★ 1/5

Trustpilot

How do they get anything done?

Dreadful. Told us that we had to be there in person to view properties when we're trying to move from another city and work full time so we can't go in person. Won't do virtual viewings or phone calls for us and won't accept offers without viewing the property first. Shambles. How do people move cities when they can't be at all accommodating for anyone else's needs? Embarrassing company and embarrassing policies. Totally unhelpful staff who just sigh down the phone at you. Makes moving so much more stressful when it's completely unnecessary. Just offer virtual viewings!Edit: made the long trip for a viewing. They didn't even bother to show up. This was after changing the time at the last minute and getting our booking wrong multiple times.

Anon · 14 April 2024

★★★★★ 5/5

Google

First and foremost I'd like to thank all the staff at the Leyland branch for their support and help they have been an amazing help to me as I am visually impaired they have always been there guiding me and assisting me in any help I needed. They have helped me right from the start in my house purchase. Nicola the mortgage advisor helped me with my search to find a mortgage and all the staff in the sales department helped me with any queries I had I can't thank you all enough you've been amazing.

Karl · 26 October 2020

★★★★★ 5/5

Google

I used an internet based estate agent to sell my property (went cheap) and found them to be an absolute waste of time. I foolishly believed all estate agents to be the same, that once it was on the internet they had done their bit. How wrong I was, I viewed 9 properties today with a number of agents. Seeing it from the buyers side I have completely changed my opinion. Ailie from Entwistle Green was fantastic, worked hard behind the scene to arrange my viewings at short notice, provided me packs for each property and was polite and professional throughout. I honestly wish I had gone there to sell my property. I certainly did not find this level of quality service with other agents I have met today.

Macca · 26 October 2020

★★★★★ 5/5

Google

We are so happy with the service we have received from everyone at Entwistle Green Leyland. We were really keen to get our house on the market ASAP and they came to do a valuation on the same day we enquired and within 5 days our house was on the market. We have had regular viewings throughout the time our property was on the market with prompt feedback each time. The communication between us and the whole of the team at EG work brilliantly well together to keep you up to date. Jamie Leigh managed the negotiations to achieve us the best possible price and the whole team at EG arranged viewings and communicated offers with us regularly. We are so pleased with everything and would reccomend Entwistle Green Leyland to anyone looking to sell or buy in the area!PositiveResponsiveness

Lauren · 26 October 2020

★★★★★ 5/5

Google

We bought our house 10 years ago through this agent. When we came to sell early in 2020 this agent was one of three we contacted for a price. The same agent who showed us around 10 years ago turned up! She stated that property on our estate sold in days and she was adamant she could sell it for us. Not the cheapest quote but when asked to meet the cheapest she agreed to do it to get our business. She also upheld her statement about selling it for us in days as within 10 days we had sold. Easy to get hold off and no fuss. Even when COVID struck and everything ground to a halt for 6 months they kept us upto date with everything. No hesitation in recommending this firm.PositiveResponsiveness, Quality, Professionalism, Value

Andy · 26 October 2020

★★★★★ 1/5

Google

Worst estate agent I have ever used. I would not recommend this company. First of all check your contract period. We were locked in for 24 weeks. This is completely disheartening when you don't have many viewings or offers. The initial meeting was wonderful and the lady from Leyland, Helen who came, filled me with the upmost confidence. After this, the whole process became a disheartening mess. The rest of the branch hadn't a clue what was going on. I received very little feedback from viewings. The only offer we had was when Helen did the viewing, is she the only person working? They told our buyers one set of lies and didn't bother to communicate with us. For the £2700 we paid, I would look elsewhere for somewhere cheaper and with a more personal touch.

Anthony · 26 October 2020

★★★★★ 5/5

Google

I've dealt with a few estate agents over the years and have had lots of avoidable and frustrating issues. This is the first time I've had dealings with Entwistle Green, and I am pleased to be able to say that it was a very positive experience indeed. The service we received from Nicola and Jamie-Leigh at the Leyland branch was exceptional. They were very approachable and professional, responded to emails and returned calls promptly, and pulled out all the stops to ensure the house buying process went as smoothly as possible. They really did go the extra mile, and based on the service we received from them I can highly recommend Entwistle Green.

Lynn · 26 October 2020

★★★★★ 5/5

Trustpilot

Shannon is a lovley and very helpfull…

Shannon is a lovley and very helpfull person. I am very happy with the profesionalism and prompt agent. Pleased with the experience with her. Sorina Alexandra Neamtu

Neamtu · 5 July 2024

★★★★★ 5/5

Trustpilot

Entwistle Green Maghull, excellent service

If you require a property in the Maghull area, go to Entwistle Green Estate Agents in Maghull Square. Sarah and the team are fantastic, they helped us through a stressful time selling our property.

Happy · 7 February 2024

★★★★★ 1/5

Trustpilot

A very disappointing experience, avoid.

A very disappointing experience, would avoid. My first tenant through an agent was unfortunately with Entwistle Green (Allerton branch) checks were supposedly carried out before moving in, but somehow huge debt was carried over and bailiffs still attend my property for them, even now they have moved on. I was continuously told one thing over the phone, and then an email would shortly follow to say something different, which shows poor communication amongst the team. My house was fully turned into a cannabis farm for the 12month duration of the tenancy, which the (third party) who carried out an inspection failed to notice or take photos of the many holes cut out of the ceilings, electric cupboard, or related equipment lying around. Once I carried out the 12 month inspection myself and saw the significant water damage, I referred back to the 6 month photos by third party and when zoomed in the evidence was there for them to see!Once I got the tenant out, I was owed rent arrears, and to add insult to injury EW asked for £150 for a check out inspection (same third party with attention to detail) and the rent/legal protection cover I'd paid for all along failed to protect me/refuse to assist because it was under 2 months worth of rent owed. I tried solid for a week to get in touch with the office, left multiple voicemails, and after emailing I was promised a call back and heard nothing. Even though I wouldn't dream about going through these agents again, I was surprised by them ignoring me, as fee's would be involved for them in helping me find a new tenant. Overall shocking experience with this agent, and was enough to put anyone off renting property out.

L · 14 March 2024

★★★★★ 5/5

Google

Carol went over and above what was expected to close the sale with an awkward buyer. You cannot choose you the buyer all the time but choose Carol everytime to help you sell your house.

Tim · 11 January 2019

★★★★★ 5/5

Google

Very satisfied with the support from Carol and the team in Leyland. Excellent communication throughout and lots of interest in the property. Enwistle Green also went above and beyond to help as we neared completion.

Paul · 27 October 2018

★★★★★ 5/5

Trustpilot

I never actually got a property with…

I never actually got a property with Entwistle Green but Ryan was extremely helpful & accommodating. Thank you Ryan

Kyle · 2 October 2024

★★★★★ 1/5

Trustpilot

We had an extremely poor experience…

We had an extremely poor experience with Entwistle Green. The service and communication were awful. On one occasion we were even told that the vendor was angry and had been put on speakerphone so the entire office could listen. Completely unprofessional.

Megs · 26 August 2025

★★★★★ 5/5

Google

Highly recommend Entwistle green, staff were really helpful. Moving is always stressful but having the right agent is so important. Customer service is No 1 and in my experience Leyland Top this.

Maggie · 27 October 2019

★★★★★ 5/5

Google

100% from us. From the very first call to the day we sold was just a perfect experience. Honest , open professional advice at every level. Did absolutely everything for us from the professional advertising to the accompanied viewings. Nothing was too much trouble. Claire even made sure the cat was happy before she left! Always a smile. Always friendly. Simply can't fault them.these girls didn't let it happen. They MADE it happen and I can't praise them enough. Thanks ladies...

Robert · 27 October 2019

★★★★★ 5/5

Google

I would recommend the agency to anyone who is looking to buy/sell their house, especially so to first time buyers like myself. Everyone we worked with was friendly, helpful and tamely. When we were in the process of looking for the perfect home for us, the estate agents listened to what we were asking for and put forward to our attention properties that fit the bill. Throughout the sale process the agents kept in regular contact and tried their best to accommodate viewings that fit our schedule of availability.

Vili · 27 October 2019

★★★★★ 1/5

Trustpilot

I previously left a good review for…

I previously left a good review for Entwistle Green because we were so happy with how quick and smooth the process initially seemed, but it has since turned into a complete disaster.

Liam · 6 November 2025

★★★★★ 5/5

Trustpilot

Me and my partner are very happy with…

Me and my partner are very happy with the service from Jack Butterworth in the Blackpool office. Very professional at all times. Was always in constant contact with us and never left us in the dark. From the looks of things Jack will go very far in that industry just due to the sheer dedication he shows towards his position and helping other people Kind regards , Declan

Declan · 22 August 2024

★★★★★ 1/5

Trustpilot

The worst experience in my life

The worst experience in my life , very unprofessional behaviour by the landlord as well as the agency, first they said to move as soon as possible and after chasing the references when everything was complete the landlord said i no longer want to continue , wasting time and i had no where to go as I already gave a notice to my previous landlord it was quite un pathetic and absolutely not acceptable behaviour entirely rude people the dont deserve to advertise an property

Isma · 5 January 2024

★★★★★ 1/5

Trustpilot

DON'T BOTHER

Entwistle Green (St Helens)Unfortunately I have to give 1 star review and even that is being generous. After telling us that we were going to be given another contract after our renewal date by the way a week and a half later we were issued with an section 21 no fault eviction so they lied. Apparently the landlord was sentenced to 10 years in prison which has nothing to do with us but when we did find a property they wouldn't allow us to leave earlier. They lied from the start and then we get given a council tax bill for 4 days after we moved out. We moved out on the 24th November they have charged us until the 28th November. STAY AWAY FROM THIS RENTAL AGENT. I SERIOUSLY WOULDN'T GO THROUGH THEM AT WHATEVER THE COST. There unscrupulous and pushy and useless and the staff turnover is terrible.

Amy · 18 December 2023