Entwistle Green Leyland Sales reviews

★★★★★ 5/5

Trustpilot

Blackburn branch - Tracy and the team

Absolutely amazing from the start. Went to view a property last week late afternoon, once viewing the property i put in an application to rent the property and was told it could take up to a week for the referencing to come back, the following morning I received a phone called to confirm all my referencing has passed and to arrange a move in date. In all my time renting this has been the most fastest and less stressful experience I have ever experienced while renting a property! They have been so supportive and very helpful from the get go and have also sent me emails to help set up new bills at the new property which has helped alot and really has just took so much stress away. When receiving the keys yesterday the checks done on the property was so professional and every smoke alarm was checked and any not working was replaced immediately with brand new replacements in their cars. Could not be more thankful for how smooth the whole process has gone and how helpful and professional Tracy and the team has been. Absolutely amazing experience and a massive thanks to Tracy and the team at the Blackburn branch! Would highly recommend this company if your looking for a less stressful, professional and very speedy experience. A***

Yasmin · 1 July 2026

★★★★★ 1/5

Trustpilot

We rented out our property

We rented out our property, signed for a full management. Was is a THEFT, unlawfull enriechment into their pocket? Entwistle Green/Countrywide made two incorrect HMRC annual reports that hid their real income and incorrectly made our higher income, ignored our complaints; they also deducted our income rental money by £710 per repairs without a quote, photos, documentation provided to us, and totally ignored our complaints. They done it again. Nobody cared. Another time, they deducted our rental income for repairs that has not been done. Their negligence, ignorance, careless, and damages to our house showed after one rental year, after second year, the market value of our property dropped down by £30000 from year 2023 when cash offer was offerred as high as £139000 by a fast buyer when we maintained our house by ourselves and kept it in tip top condition, inside and outside, before Entwistle Green took over the management. Entwistle Green left the tenants in unrepaired house over Christmas with leaking water on tenants' heads. We terminated the contract, no full check-out report, no inspection report to changes they made to our house with water, electricity or gas, installed a new kitchen without any permission, the house was left after tenants moved out leaving damages, a dirt, a mess. In addition, unclaimed insurance, unpaid rent, the repairs in 2025 and 2026 paid from our rental income deducted without our consent or permission, the value of our property dropped down by £30000 as Entwistle Green left it, ignored our complaints, Entwitle Green is a part of Countrywide Group and Connells Group. Nobody cared. Is it way do deal with clients? Is this way of their wellfare? Their ignorance, putting phone down, refusing to say their name, no replies, missing rental invome, chaos-mess in their money reserve that did not match the figures, negligence, nonody knew what the other person was doing, several people answered differently or the opposite facts,...

Jana · 3 April 2026

★★★★★ 5/5

Google

Had a great experience with this estate agent. They were professional, helpful, and made the whole process smooth from start to finish. Communication was excellent, and they were always available to answer any questions. Their knowledge and expertise made a big difference, and I would highly recommend them to anyone looking to buy or sell.Charlotte was brilliant, professional, knowledgeable, and always available to answer any questions. Chris mortgage advisor was equally fantastic, providing clear advice and guidance, making the mortgage process so much easier. Their combined expertise and excellent communication made a huge difference. I highly recommend them.

Maria · 22 April 2025

★★★★★ 5/5

Trustpilot

Couldn't recommend more

After being scammed with purple bricks I was very weary especially having 2 young children! However from start to finish entwistle green was really helpful really good with communication and couldnt of got the location or house any better for us it has took me 5 days in my new house for it to sink in but I cannot recommend entwistle green enough! Thank you Tracey and team

Jenny · 25 May 2026

★★★★★ 5/5

Google

I have just purchased a property through Entwistle Green, Leyland and I must say Francesca (aka Frankie) Ellison has been extremely diligent and helpful throughout the process. Frankie always responded in quick time to emails and enquires which made the process run way more smoothly than it normally would. From experience, the busiest estate agents arnt always the best. Actually quite the opposite. I would definitely recommend Entwistle Green, Leyland.

Ryan · 8 April 2025

★★★★★ 5/5

Google

Just moved into our gorgeous new home 🏡 all thanks to Helen, Sophie, Francesa, Charlotte and Chris who have all been absolutely amazing, so professional so kind and so helpful to the point where it has made me want to go and see them in the office 😀 I had a house to sell too, they have made the process of buying and selling a house on my own much less daunting than I anticipated. I highly recommended the truly lovely team in Leyland for anybody who is buying/selling their home, you can put your trust in them through this life changing process. It says a lot when you are arranging a thank you celebration with your estate agents 🥰 Special thank you to Frankie for making me cups of tea 🥰 Thanks again you have made my children and I beyond happy & grateful 🏡 x

Stephanie · 3 November 2024

★★★★★ 1/5

Trustpilot

Booked a valuation with anna

Booked a valuation with anna. Visit was short she was very brief and not much help. Thought the valuation was poor compared to others x her manner was impersonal x promised follow.up email which never came . Would not advise anyone to use this service . J jones

Jacqueline · 27 June 2026

★★★★★ 5/5

Trustpilot

Rental Property Search Made Easy

I was searching for a rental property with very specific requirements, which made the process quite challenging. Bella was absolutely incredible throughout the entire journey. With a perfect balance of patience, persistence, and professionalism, she guided me through every step and went above and beyond to ensure that all my needs were met. Thanks to her dedication and tenacity, she was able to secure the perfect property for me, something I couldn’t have achieved without her support. I am deeply grateful for her hard work and expertise. Thank you, Bella!

Peter · 18 August 2025

★★★★★ 5/5

Google

I would highly recommend Entwistle Green in Leyland to anyone looking for a reliable and efficient estate agent. Frankie was especially quick to respond to my emails, always providing clear and helpful answers. Both Frankie and the whole team made my first home purchase smooth and stress-free!

Samuel · 18 August 2025

★★★★★ 5/5

Google

Absolutely brilliant. Let us view the house we were buying multiple times so we could measure up and be prepared to move in. Always happy for me to message and talk on phone. Francie was really nice. Thank you. Kyle and marie

Kyle · 1 October 2025

★★★★★ 5/5

Google

Posting this as a first time buyer. Would just like to say what a great team at the Leyland branch. From start to finish, they have been great with communication, prompt and unreal with my 100s of questions. The whole process has been stress free for us as they have dealt with everything on point. Francesca has been dealing with our case mainly from the initial viewing to the final process, and words cannot express how thankful we are! Not only friendly, but very quick with responses and dealt with everything for us. She was there when we had questions and never made us feel out of the loop. Thank you once again. Will definitely be using in the future when their services are needed.

Connor · 28 April 2024

★★★★★ 5/5

Trustpilot

Great agent to sell through

I worked with Alex, Jess and Matt at the Old Swan branch. Great team and helped pushed the sale through. I have used them twice and will use them in the future for future sales. From setting up viewings to chasing the buyer, they were great. Thanks team

James · 30 April 2026

★★★★★ 1/5

Trustpilot

Obstructive and awful experience

This is a review for the Bury branch. I am an 84 year old widow and I am absolutely disgusted with the way this company acts, and I will be pursuing them further, through the Property Ombudsmen. They were not providing an adequate service, with hidden charges and poor value for money, and when I tried to change to a different estate agent they claimed they were not receiving any emails. I know for a fact they were sent these emails by the other estate agents, as we were cc'd in the email chain, and Entwistle Green are just being deliberately obstructive. They have carried on in this way for the past few weeks, and they are causing me a lot of stress.

Jasmine · 6 August 2026

★★★★★ 5/5

Google

Just purchased a few properties with Entwistle Green. Frankie, Emily, Helen and the team were extremely efficient, professional with excellent communication and care throughout, all in all, an amazing estate agents! I will be using them many times in the future!

Philip · 1 June 2025

★★★★★ 5/5

Google

Huge appreciation to Helen who helped us get our first home, and hopefully forever home. We were booking a viewing for a different property and gave Helen our criteria, she informed us of a house on the market which ticked every box, and it did. We wouldn't have found this house without Helen as it didn't come up in any of our searches on the big sites. Very responsive and great communication.

James · 18 November 2025

★★★★★ 5/5

Google

Recently purchased our first home through Entwistle Green, Leyland. The service from start to finish was perfect. Frankie looked after us from the first viewing to our completion date and couldn’t have done any more for us. She is friendly, efficient and always checked up on us. We will happily use this estate agent in the future and particularly Frankie. Thanks a lot! :)

Darren · 27 June 2024

★★★★★ 1/5

Trustpilot

One of the workers Beth was great and…

One of the workers Beth was great and helpful till we had to speak to a manager to secure the place and turned out the manager was a proper angry person with short temper thinks she owns the company. Also thinks she can speak to customers however she wants all reviews are bad be aware

Ahmad · 10 October 2025

★★★★★ 5/5

Trustpilot

We have just sold our property using…

We have just sold our property using Entwistle green would highly recommend very helpful from the beginning until completion day Julie was fab she kept me up to date with everything

Mariemma · 30 April 2026

★★★★★ 1/5

Trustpilot

This company are thieves

This company are thieves. Beware of them. They call you unlimited to convince you to rent a property and when you pay Deposite they tell you that your reff failed and hold onto your money. They do it to immigrants and target people of black race. They target immigrant who newly migrated to the company and try to get money from them. They defrauded us 1 week Deposite. Thieves. Thieves that’s what they’re. Expecially the staff

Omogbai · 21 May 2026

★★★★★ 1/5

Trustpilot

Be aware of Entwistle Green, Countrywide Group, under Connells Group in the UK

We signed a contract for full management with Entwistle Green in Widnes (co-firm of Countrywide and Connells Group) to rent out our property. They caused us damage on a value of our property by about £30000. They concealed their income in Annual tax report to HMRC repeatedly, ignored our complaints, refused to do check up, charged us money for work which has not been supported by any evidence, they charged us for uncomplete services, they have not cared about the law and the rights, they puy phone down or did not pick up their phone, the have not replied, ignored us to provide the documentation, they told answers differently from thr facts, and also the opposite between their workers, they caused irretrievable damages to us-landlord. Entwistle Green and Countrywide team went on Christmas holiday and knowingly left a leaking water on the tenants' heads. They were irresponsible ignorants, uselest unprofessionals, told us the lies, has not provided documentation and services ordered by the law, uncomplete documentatipn, reports, in entory, and check-out report for which they charged us they deducted our rental income without any documentation, quotes, photos for and after repairs, they allowed tenants to change a whole kitchen without our consent, if they changed gas, electricity, or water they had not made the revision reports, they caused us-the landlord many problems, they have not cared about 6x unpaid rent in two months arrears but told us that everything was fine, that the tenants were happy. They made us to feel that we were robbed and the law was ineffective to protect us-the landlord.

Anna · 4 April 2026

★★★★★ 5/5

Google

We were approached for a discussion about applying for a mortgage due to being in a rented property for 10 years. We made an appointment to see Chris Holmes our mortgage advisor within a matter of days. Chris worked his magic and got us a mortgage offer within 2 days of applying. He was available whenever needed ( even out of working hours) and managed to find us the most convenient solicitors to make our process from MIP to now in our new home all in the space of 8 weeks.Chris also found us the best life insurance. Absolutely 5 star ⭐ from us would 10000% recommend

Leanne · 5 June 2025

★★★★★ 5/5

Trustpilot

I can't thank the Maghull Office in Merseyside enough

I can't thank the Maghull Office in Merseyside enough for the help support and commitment the team provided throughout the purchase of my home. The knowledge, skills and abikity the team have is amazing, and although they are very busy, they always had time to help and assist. Communication was excellent throughout my purchase, to include excellent interpersonal skills that always made me feel reassured. The branch Manager Sarah and Georgia were totally amazing at their job and really lovely people. Sam, who was my financial advisor was truly both a lovely person and excellent at his job. Moving home is a stressful time, however. The team at Maghull helped me from start to end. I would highly recommend the team at Maghull to help with house sale,purchase or mortgages. Thank you so much Lynn Handley 😘

M · 21 September 2024

★★★★★ 5/5

Google

Highly recommend using Entwistle Green Leyland and Chorley branch. I previously used another letting agent in the area and I was very disappointed. When I changed to Entwistle Green, they responded very quickly and always kept me up to date. No request was too much and I always felt they went above and beyond. I would happily use them in the future and a special mention to Lyndsy and Katie for their hard work. Thanks!PositiveResponsiveness, Quality, Professionalism

Christopher · 26 October 2022

★★★★★ 5/5

Trustpilot

I recently purchased a house and…

I recently purchased a house and received outstanding service from Emma Mallins at Entwistle Green Allerton. From start to finish, Emma was professional, responsive, and incredibly helpful throughout the entire process.

Emma · 16 March 2026