Every review we hold for the South Ribble office, from every platform, shown as written. First names only.
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5/5
GoogleI can't recommend Entwistle Green in Leyland enough! Their communication was second to none. Extremely efficient, hassel free and a joy to deal with. My house went up for sale on the Saturday and was sold on the following Monday.
Fantastic team! Thank you Ladies Kerry x
Oreo Β· 25 September 2024
Agent replied Β· 25 October 2024
Thank you Oreo for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThoroughly professional, I was very happy with the service provided.
Communications throughout were prompt and clear. I felt I was offered sound advice and guidance throughout, proactive in a positive way without being pushy.
It's hard to separate the service provided from the individuals who provided it. Communication from Sophie was great. I dealt mostly with Helen and I can't recommend her highly enough. I have complete confidence in her, at the top of her game
Jeff Β· 26 October 2022
Agent replied Β· 25 October 2024
Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotCancelled Appointment Last Minute
Had an appointment booked for 11:30 Friday as were looking to sell & we were looking to get the property valued, received a call 10:30 the day of the booking with some excuse about another Entwistle Green office boking the appointment wrong, after checking the reviews on Trustpilot I feel like I've had a lucky escape
Dean Β· 21 August 2026
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5/5
GoogleI would highly recommend Entwistle Green for selling your property! Frankie especially and the whole team made the selling process stress free and smooth, they were professional and quick to respond to emails and offered expert advice along the way, thank you
Julie Smith & Lisa Hough
Julie Β· 15 September 2025
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2/5
GoogleThe team was very good at selling their services to us as well as putting the house on the Market and sell it. However when it comes to customer aftercare and keeping in touch during the conveyancing process was a different story. From advising us to use Countrywide Conveyancing to us having to chase all parties involved to get the process moving while listening to patronising answers on why this whole madness takes 6 months to complete was not part of the package we have been told we are getting at the beginning. Quite poor performance considering that we were the customer who paid their fees. (Even the couple who bought the house from us told me they would never chose Entwistle Green to sell the property again) Meanwhile do understand that in the current Covid Climate things do take a bit longer, we have friends and neighbours who have put their properties on the market and completed within 4 months so not sure a simple chain like ours why couldn't do just that.
Thank you Helen in the office however who had nothing to do with our sale for jumping in and helping out.
Eszter Β· 26 October 2021
Agent replied Β· 25 October 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
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5/5
Trustpilot5* Service and Support
Iβve had my property let through the Lettings Team at Entwistle Green in Blackburn for almost 5 years. Sherry, Tracy & Donna have been brilliant - they answer calls and emails promptly and they have always given honest feedback on my property and any updates required. Any issues have been quickly addressed and resolved - and what is an added bonus is theyβre really a great team to deal with.
Thomas Β· 9 April 2026
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5/5
TrustpilotSo refreshing to deal with enthusiasticβ¦
So refreshing to deal with enthusiastic knowledgeable staff. Rachael was fantastic on the phone and left a great first impression. Poppy came to do the valuation and was really took time to discuss everything and again had the knowledge and was prepared fully. They put themselves out for viewings etc where others estate agents make little effort to accommodate a date a time you need. I will 100% be using these girls. Brilliant π
Brian Β· 9 August 2024
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5/5
GoogleExcellent professional service from Helen Carter and her team. I would recommend Entwistle Green.
David Β· 1 August 2025
Agent replied Β· 8 October 2025
Thank you for your wonderful review! We are thrilled to hear that you were pleased with our professional service. It was a pleasure assisting you and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
TrustpilotHighly recommend Entwistle Green
I was really impressed with the service and help I received from Entwistle Green Lettings. I was struggling to find a house and Emma Dyson was so helpful and friendly.She made the process so much easier and was always by the phone and returned my calls the same day, I was kept updated with information and felt like she would help as much as she could. I had not received the time and help with any other agent like I did with Entwistle Green. I would highly recommend π
Elliemae Β· 16 February 2024
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5/5
GoogleWe just purchased our first ever home through Entwistle Green Leyland. Being new to this process and naturally OCD/worrying kind of person, I had millions of questions and concerns. Emily has the patience of a saint. From day one she really looked after us and has done everything she can to make it stress free. Even down to helping source local people for jobs that needed doing. She went well above and beyond to make sure we got the sale through and I was a happy buyer. She has even kept in touch and helped after exchange and completion. If I buy or sell again I would use them without hesitation. Thank you Emily for making my first house purchase a good one. π
Martin Β· 27 October 2019
Agent replied Β· 25 October 2024
Hello Martin, thank you for your glowing review. I will ensure that Emily is passed your comments. All the very best in your first home. Kind wishes, Mark
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5/5
GoogleCan' thank them enough, they have acted and responded quickly and professionally right from the word go. Found suitable buyers within 2 weeks and helped the whole process run as smooth as it could. Answered questions promptly and chased up documents as and when required. Moving is not at all easy but was made more bearable by having them behind us. Thanks to them all for their continuing help and support :)
Marjorie Β· 26 October 2021
Agent replied Β· 25 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotMe and my partner needed a quick turnβ¦
Me and my partner needed a quick turn round for moving out, and thatβs exactly what entwistle provided ! Our Lettings Negotiator, Owen, was so helpful and supportive throughout the process, answering even the smaller questions. We much appreciate the smooth transition and are excited to settle in !! :)
Lex Β· 14 July 2026
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5/5
GoogleThe service at Entwistle Green in Leyland has been excellent! All the staff are very helpful and polite, in particular Helen Carter who took us under her wing and helped us sell our house very quickly and without any hassle. Thank you so much for your support and keep up the good work!
I highly reommend this Company to anyone looking to move house!
Vivien Β· 26 October 2022
Agent replied Β· 25 October 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHelen and the team were so so helpful and helped us buy our dream home. They were patient and kind when we ran into snags and communicated to all parties. We are so happy in our new home! thank you so much :)
M Β· 28 April 2024
Agent replied Β· 25 October 2024
Many thanks M Wilson for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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4/5
GoogleI recently sold my house with Entwistle Green Leyland and the team were friendly, helpfully and always there when you had a question. They sold my property quickly and were proactive with finding a buyer. They have been easy to work with from start to finish and made the process a little less stressful. If I choose to move home again, I would choose Entwistle Green again as my estate agent.
Michelle Β· 26 October 2021
Agent replied Β· 25 October 2024
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAbsolutely spot on as always. 3rd time Ive used Entwistle and I think itβs only taken a week combined to sell all three houses and all were over asking price! Big thanks to Helen and her team
Alex Β· 27 June 2024
Agent replied Β· 25 October 2024
Hi Alex, thank you for your kind words! We're thrilled to hear about your positive experiences with Entwistle Green Leyland. We'll be sure to pass on your thanks to Helen and the team. If you ever need assistance in the future, feel free to reach out.
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5/5
Trustpilot5 stars for the agency and Mrs Dora Seimeni in Warrington's Entwistle Green
I arrived in Warrington in January knowing nobody in the city. Searching a flat online did not help a lot. Walking by entwistle green i decided to enter and ask for more info! Luckily Mrs Dora Seimeni was there who was more than helpful. After she showed me some flats in the city, indecided to review one. Dora could not be more helpful really, she explained everything thoroughly and helped me understand how the bills work, how to accommodate etc. being totally new in the country knowing nothing, i m thankful that i found her. Entwistle Green as well was immediately next to me when something needed to be fixed in my flat! 5 stars, canβt recommend enough both the agency and my agent Dora.
ALEXANDROS Β· 31 October 2023
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1/5
TrustpilotJust dont waste your time
Me and my wife traveled over an hour to view a house, when we arrived the agent lied and said he had sent her a voicemail stating that he had not recieved keys and that the viewing was off, nobody called her phone and they couldnt care less about their customers.. extremely unprofessional
Customer Β· 26 May 2026
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5/5
TrustpilotLetting Entwistle Green St.Helens
A huge thank you to both Karen and Sam at Entwistle Green - St. Helens for finding me a perfect tenant within days of marketing my property. As a first-time landlord, I was nervous about the process, but they guided me through every step, from valuation and photography to completing all necessary documentation. Their local market knowledge and thorough tenant screening gave me complete peace of mind. Highly recommend.
Carole Β· 27 January 2026
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1/5
TrustpilotAwful experience would not use again
Awful experience would not use again. I dealt with Gary Trappe at the Burnley branch. He valued our property for Β£15,000 more than it was sold for at auction where we had felt pressured to sell. Apart from the initial contact to sign the contract I never heard from him again even though he had been kept in the loop via email communication with the suction company - I am sold. It was particularly misleading and deceptive as we had signed a contract less than a month ago with him and there had been no mention of the valuation price changing and certainly not by that much. Either the valuation price had deliberately been set high to entice us or they hadnβt pushed the sale. We ended up making a loss of Β£15,000 using them and their auction company. They care about getting their fees paid and they really donβt care to make you the maximum from the sale. To that end they do the bare minimum. I would not use again because they donβt consider your best interest only their own.
Suf Β· 12 October 2023
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5/5
TrustpilotEntwistle Green Morecambe is the place to go if you want to get things done in a professional manner and with efficiency.
The services provided by the staff at Entwistle Green in Morecambe are outstanding and exceptional. I am very delighted and happy about my experience. Staff members work as a team and are very experienced, honest, respectful and effective and just great at what they do. I cannot thank them enough for their service and help. Shaun, Emma, Janice,Emilia,Bryn and Cerys are fantastic. I will always be grateful for their help and support and I can honestly say it was one of the most memorable experiences of my life. I have a house and I finally achieved one of my life goals. I thank them for it because they deserve it.
George Β· 26 September 2025
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1/5
TrustpilotCrap service
My experience was very poor when using them for selling property via Flyp. They did not respond promptly to the buyers when their colleague was on leave and no one covered that colleague's work/monitored the email. The deal was nearly fell through because of it!
Tony Β· 10 July 2026
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1/5
TrustpilotIt's like a nightmare
Our landlord works with Entwistle Green and, to be clear, we have no issue with the landlord himself. He was very fair, confirmed from the beginning that we had left the property in excellent condition, and approved the full return of our deposit.
DirenΓ§ Β· 17 July 2026
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1/5
TrustpilotAbsolutely shocking company to sellβ¦
Absolutely shocking company to sell your house with, never keep you in the loop about your house and you have to constantly ring them for updates, tell you thereβs nothing they can do to help boost your homes selling, and charged over Β£5,000 to sell the house as they donβt let you come out the contract as they put in the clause if you cancel and the house sells within 12 weeks they will still charge the Β£5,400 fee, disgusting company.
Lucie Β· 13 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.