5/5
Absolutely amazing estate agents to work with friendly and easy. Mark was amazing in advising us with our mortgage highly recommended!!
Trusted Agent profile · South Kesteven
★★★★★
253 reviews across 2 platforms
23 Watergate, Grantham, NG31 6NS, South Kesteven, NG31 6NS
Pygott & Crone's office in South Kesteven, at 23 Watergate, is rated 4.1 out of 5 across 253 reviews on two platforms, including 151 Google reviews rated 4.8.
Every review we hold for the South Kesteven office, from every platform, shown as written. First names only.
5/5
Absolutely amazing estate agents to work with friendly and easy. Mark was amazing in advising us with our mortgage highly recommended!!
5/5
We purchased a property through P&C Grantham. From the onset we felt that we were given as much attention as their vendor’s clearly were. Calls were always answered in a timely and informative manner and nothing was too much trouble, including the numerous viewings we requested. Despite some difficulties towards the end of our purchase, Beth and the team went out on lim in an attempt to get them rectified! We never felt as we were ‘just the purchasers’ and our satisfaction was a genuine and important part of the, sale and purchase, to everyone at the P&C office in Grantham.If we were to re-sell we would deff appoint them to sell our property! Thank you all!
5/5
A fantastic experience with selling my first property. My initial contact was with Luke. He put me at ease and answered all of my questions. My property was sold within days of being on the market with multiple offers being put down. I believe that was down to the valuation being accurate and Luke doing such a great job of conducting the viewings. Once I had accepted an offer, Adam was fantastic and was always a friendly and reassuring voice answering my questions and queries. If he couldn’t give me an answer immediately then he would get back to me promptly. As my sale progressed, Beth was amazing! She supported me through some frustrating times and was always available to offer me advice and guidance. We were that pleased with the service provided by Pygott & Crone, we are actually selling another property and buying our next through them too. Thank you again.
1/5
Photo shopped
I viewed a house via Pygott and Crone that looked good on the brochure, but looked terrible in reality. I know estate agents enhance photos but to photo shop them is not right. The front bedroom window looked good on the photo, just a little too white on the left hand side. It was actually rotten. The shower cubicle also looked good, but that too was full of mold.
1/5
Poor Service
Contacted Pygot Crone Holbeach to arrange a viewing of a property we were interested in. Told someone would call back. No call back. Called again and again told someone needs to call back. Again no call back. Called again and was told the property was not on the market the owners were ill and taken off the market. Checked a week later and still on their website and on Rightmove. Called and was told the property was sold. A few days later when my partner called was told the owners were poorly and had been taken off the market for a few months. Also sent 2 emails enquiring about this and another property no response. Terrible service and appear to tell lies or make things up. Shame as we are cash buyers I wonder if the vendors of properties with them realise why they aren't selling
5/5
From start to finish five star service We used Pygott and crone to buy our first house. Mark the mortgage advisor was brilliant and very helpful and he made the whole process as easy as possible . Demi, Alisha and Thomas were amazing with keeping us updated with the progress and chasing the solicitors for information. Overall I don’t think they could have provided a better service
5/5
Thank you for the excellent service pre and post sale
Purchase needed a swift turn around- viewed property and had an offer negotiated with vendor to include a chain break within 4-6 weeks. Progress kept on track and were ready to exchange in week 4. Agreed to buy on 29th April and moving 13th June. Thank you for the excellent service pre and post sale.
5/5
Pygott's have a good cohesive professional team who are always willing and able to help with any enquiries/issues that arise. They also have good working practices, which results in efficiency and confidence.
5/5
It was an absolute joy working with Pygott & Crone
It was an absolute joy working with the Pygott & Crone Estate Agents. The staff I worked with are extremely polite , everybody was really professional & they were always happy to help me with any questions I had when it came to getting my 1st property. I recommend anybody who is buying a home etc to work with this firm because they are really good. This isn't my last time working with them here , I will be back for more in the future. Thank you for everything much appreciated Best Regards - Mr M. Linton
5/5
Demi was easily contactable with great communication throughout. Very professional and cannot fault the business
Thanks for your review, it is pleasing to hear that Demi, our sales negotiator, was communicative and responsive - and that we provided you with a professional service. We've passed your feedback on to Demi and the other team members at Grantham office.
5/5
Mark and Demi were amazing, kept informed of progress all the way through, nothing too much trouble for the pair of them. An aboslute credit to their branch. Thank you both for your help in purchasing a selling our house.
5/5
Pygott & Crone have been very professional and successful in marketing and selling our residential property. From the initial conversation with Luke, through viewings and sale, Demi has excelled in communicating developments with us. We are delighted that the whole process has been completed within eight weeks. A great and happy team who we highly recommend to other sellers.
1/5
AVOID !!IF YOU WANT TO SELL YOUR HOME !
If you want your house sold, receive regular updates, receive key facts from the outset, have an agent that promotes your home by attending views, then DO NOT USE THESE ESTSTE AGENTS. 1. Promised regular updates however, we only received updates when we chased them. 2. Key facts not given at outset i,e you pay for photos but only in the small print do you find out you cannot use the photos if you change agents. 3. apparently we have nearly 60 potential buyers matched We had 3 views, so what happened to the rest? ratio shows lack of promotion or is this figure pure speculation? 4. On the market since November 24 not guidance on how to improve chances of sale etc . 5 total lack of confidence in them I will be taking this matter further but AVOID LIKE THE PLAGUE !
5/5
Brilliant service from the team at pygott & crone Especially Tom.
Thank you for your review, it's always lovely to hear that we did a good job!
5/5
Fantastic service from Beth. I have to say I wasn't massively impressed with the solicitors, stonebow law, which is their preferred solicitor, but I cannot thank Beth enough. I was putting pressure on Beth at the start of the transaction, but after quickly realising that Beth was doing her job and giving 200% and realising that it was actually the estate agent across the road that wasn't doing theirs, an apology was issued. First class service and one I'll be using again.PositiveProfessionalism
5/5
Selling our house during a national lockdown was always going to be stressful, however, the team at Grantham's Pygott and Crone made it as easy as possible. They helped negotiate us the best price possible and ensured that we were getting the best buyer for our home. Thomas was constantly available to ease my anxieties and worries, even let me vent about the frustrations of lockdown house moving. He is a real credit to the team. Thank you Pygott and Crone :)
5/5
Very impressive when selling how house only on the market three weeks. And accepted a near asking price excellent feed back from the team and Grantham branch
5/5
I cannot recommend the team at Grantham more! My partner and I have just purchased a property in Pond street - Great Gonerby and they have been excellent throughout. From sales negotiation to the sales progress (Thomas and Beth) the communication was consistent and Beth was so helpful and friendly, ensuring it remained as stress free as possible. All the team are so personable and go out of their way to help you! Thank you Grantham team!!PositiveResponsiveness, Quality, Professionalism
5/5
Gr8 agency, Very helpful staff, a specially Luck and Demi🤗. Everything there straight forward. Informative, detailed, professional. I bought a house with them, and selling house too. No need to look anywhere else if you thinking about selling or buying property.
5/5
Absolutely delighted with Pygott & Crone from start with Demi, Tom & Luke to completion with Simon. Very professional at all times, kept us up to date every step of the house sale. Excellent team work from you all. I would definitely recommend this team for selling your house, as well as buying your house. Go Team Pygott & Crone Grantham, Thanks again Lel & Rory MacGregor x
5/5
Awesome Experience. The sale of the property were handled professionally with very Experience staff that makes the whole process seamless. I am happy. Thanks to the team.
5/5
Recently sold and brought our house with P&C and would recommend, great service
5/5
Thank you pygott and Crone team for helping me buying my first home especially Simon and Mark for your excellent service.
5/5
Me and my partner were looking into buying our first home. We went with pygott and crone for every step of our journey, we couldn't be more thankful for the staff. Property viewings were brilliant let us view property twice before deciding to put and offer in. They didn't hoover over us whilst viewing the property which is lovely. Any questions they had answers to were answered and anything they didn't know they found out the answer and told us. We used their mortgage advisor as well, who is fabulous, he sat and explained everything to us and we didn't feel judge one but for not knowing information. Once offer was accepted and process started more forward with the property, we were kept in the loop as much as they were, they informed us of every step and took the time to explain everything to us. We are extremely grateful for the staff involved with our property and they were extremely helpful at every step. Brilliant estate agents, if we needed to we'd use them again. Thank you!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Pygott & Crone's South Kesteven office has 253 reviews across two platforms: 151 on Google, 102 on Trustpilot (across the whole business).
Pygott & Crone Grantham is rated 4.1 out of 5 across all 253 reviews, and 4.8 out of 5 on Google from 151 reviews.
Pygott & Crone Grantham, 23 Watergate, Grantham, NG31 6NS, South Kesteven, NG31 6NS.