Pygott & Crone Grantham reviews in South Kesteven

★★★★★ 1/5

Trustpilot

Come on guys , get your basic tenancy act together

It’s with great distress I write this review 3 members of my family rent a house at a cost of £1,250.00 per month , plus bills. They have lived there 1 year. They pay the most rent in the street even though all the house are pretty much a mirror image. It’s in Rainworth Okay so that’s not worth 1 star. What is worth a one star is the fact that my family were sleeping in a brand new build , never lived in until (until 1 year ago) and over the weekend the boiler was de-commissioned by British Gas as a danger to life. They were minutes away from either being gassed or blown up. Ironically the house had an annual inspection a few days before and it was deemed as ok. British Gas tell a whole different story. Weekend’s Friday Pm to Monday AM Nobody at the agency was available after hours. No emergency number was provided by them Closed over the weekend means just that That’s no hot water. No heating No cooking Plus THEY have to pay the bill as they were desperate to get the gas back on and called an emergency plumber. The call out alone was £400.00. To them it was worth it. They all have full time Customers Service Jobs. Which requires a shower minimum. ! If 3 young Adults in your family were living in a brand new build house with a faulty gas boiler that was marked as safe and you lost them due to this companies negligence, I wonder where they’d be and if they’d even have a consciousness ! I won’t recommend them to anyone ever and I definitely will try and move my family because who knows what the rest of the houses , built the same in the street are like. An apology to the 3 Tenants in the Property could just be a way of gaining some redemption. The main Gentleman dedicated to this type of issue at the Company hasn’t even called them yet of course we can’t mention his name because as we know you can remove negative reviews regardless of there being any truth Appalling On behalf of T Polak. J Polak

Tina · 13 November 2024

★★★★★ 5/5

Google

Lovely experience working with Demi, Luke and all the team at P&G Grantham. Many thanks for your help and advice on this transaction. 5 stars 🌟 …

Sue · 10 May 2026

★★★★★ 5/5

Google

What a fantastic move it was to select Pygott and Crone Grantham. Before choosing Pygott, we had our house on the market for over 3 months with another leading estate agent in Grantham , however with no joy in terms of viewings. I felt the service from them was the “standard”, we decided to change. I had a visit from Luke - the Manager of the Grantham branch - his welcoming, genuine and trustworthy personality was exceptional. His valuation was accurate and the level of service I recieved was outstanding. He took the time to find out and explore our situation , and our expectations - something that was key in us choosing to select Pygott. Luke was keen to provide us with Proffessional Photograph’s and market our property in a great way - it felt unique and also astonished with how amazing the photo’s looked!! Right from the very start we suddenly had interest in our property - arranging viewings constantly and before long , we have found a buyer. ALL viewings had a background of their situation clearly explained to us - with great follow up’s and feedback provided to us from Suzanne and Jack in the office. Suzanne has a great pro-active approach in her work it seems and this goes along way to us building trust and reccomending Pygott at Grantham to all of our freinds/ family. The word is certainly getting around town from us about how good the service has been with these guys - personal and professional delivering exceptional performance! Thanks all , so glad we had the oppurtunity of doing business with you.

Craig · 26 October 2018

★★★★★ 5/5

Google

We had a couple of agents visit before Luke the manager at pygott & crone came out to value the house. Although they were not the cheapest Luke was really professional and gave great advice and therefore decided to go with them. The professional photos were fantastic and we got plenty of interest from day 1. We sold our house within a week and still had more people wanting to view, however we chose what we felt was the right buyer and got our property sold. Big thanks to Luke, Jack, Suzanne & Natasha. Will definitely use again.

Ryan · 26 October 2018

★★★★★ 5/5

Google

Excellent service for a house purchase. Everything was handled professionally and Simon negotiated some delays in the home straight with aplomb. Would be happy to use again.

Asif · 24 December 2024

★★★★★ 5/5

Trustpilot

I got service 2nd to none

What Can I say? I got a service 2nd to none form first contact to get my Keys. I have to praise specially Sam and Holly that followed to whole process and they were there every single time that I needed them.

Carlos · 19 December 2025

★★★★★ 5/5

Google

We seriously can't fault Tommy at Pygott & Crone and Mark at Stonebow Financial Services for their help and guidance during the buying process. We are closer than ever to owning our cosy home and they have both made the journey so much easier.

Teresa · 26 November 2024

★★★★★ 5/5

Google

The staff at Pygott and Crone have been first class, despite some very stressful circumstances surrounding our onward purchase they have continued to keep us well informed and advised on best course of action. I would like to thank Beth, Luke and rest of the team for their continued support and efforts in getting our house move over the line.PositiveResponsiveness, Quality

Damon · 25 October 2022

★★★★★ 5/5

Google

Brilliant estate agent went the extra mile all the time to get the sale and purchase through on time. Simon and Tom were amazing would highly recommend.

Anderson’s · 3 December 2024

★★★★★ 1/5

Trustpilot

Disgusting and incompetent behaviour

If I could have put no stars or minus I would. I offered on a property full asking price but the agent wanted it Subject to viewing. Sent my aip across holly in boston confirmed vendor happy with the offer just need to view on return from holiday today at 4.30. Gets a call and email from a joe saying vendor accepted offer over weekend and therefore viewing cancelled. Also tries to tell me cant offer without viewing which being a senior conveyancer for 27 years i know is totally wrong. Many people offer not viewing and I had seen it outside offered straight away just unfortunate that flew out. Have email stating offer accepted by vendor to come back to this just an absolute joke. Funny tho as was messed about on a bungalow in quadring years ago tenanted but we were not advised also subsidence it was a joke and the vendors Conveyancers couldn't deal with the issues again misrepresented. This will certainly be taken further. Absolutely rubbish service and to not even know what another advisor in office had done is just totally and utterly incompetent . Trying to make out it's my fault for going on holiday but I would have given full asking price without the viewing, obviously not even advised to the vendor. Emails from Holly very clear as are Joe's so let's see the poop hit the fan now!!

Josephine · 16 September 2024

★★★★★ 5/5

Trustpilot

Thanks to Simon Perkins at the Grantham…

Thanks to Simon Perkins at the Grantham branch for all his help and attention in progressing our very difficult property sale.

Mrs · 14 February 2025

★★★★★ 5/5

Google

My thanks to Beth at Pygott and Crone for getting to grips with a pretty mucky house purchase and keeping me informed throughout. Problems were at the other end of the chain so not directly within her control; but Beth stayed on their case and kept me fully up to date. Very grateful for her great service.

Gary · 25 October 2022

★★★★★ 5/5

Google

Excellent customer service every responsive kept me in the loop with everything Tom was brilliant whit helping me purchase our first family home

Adam · 3 December 2024

★★★★★ 1/5

Trustpilot

ABSOLUTE DISGRACE!

ABSOLUTE DISGRACE! We was due to view a property on Friday 05/07/2024 and this was confirmed via email on 29 July 2024. the property (land) was due to go to auction in 2 weeks. With viewing ready for Friday we have been emailed today saying that the property has been sold. The worst thing about this is that the person who is selling the land isn't aware that we was viewing on Friday therefore has accepted an offer, my questions to Pygott and Crone how has this fallen through your system? you have undervalued the land as we would of offered more than what you have sold it for! Its amazing also how the secure deposit has been paid same day! I await your phone call from the director!

Hayden · 3 July 2024

★★★★★ 5/5

Google

Excellent help with everything I needed

Sue · 10 August 2026

★★★★★ 5/5

Trustpilot

Great Service, stress free from start to finish

Great Service. Stress free from start to finish. Charlene was a great help with all the paperwork and Tracy made sure our sale went through as smoothly as it possibly could. Would highly recommend.

Gary · 16 May 2024

★★★★★ 5/5

Trustpilot

Excellent service given by all throughout the whole process

I recently sold my property through their Grantham branch and was so impressed with every aspect of service offered. A particular thank you to Luke, Adam and Josh. Each one of them was extremely professional and made the selling process very easy. in future I wouldn't consider using any other estate agent

Karen · 12 February 2023

★★★★★ 5/5

Trustpilot

Outstanding Estate Agents

We bought a property through Pygott & Crone Holbeach. As purchasers, we had an outstanding experience. We collaborated with Jade through viewing and offer stages and Tracy took us through the purchase process to completion. Their levels of customer service and care were outstanding, checking in with us regularly and following up with others, gently pushing things forward to ensure a smooth and speedy process through to completion. We have experienced many estate agents over the years and Pygott & Crone stood out in front of all the others for their professional, proactive and personal approach.

Christine · 2 June 2024

★★★★★ 5/5

Trustpilot

Fantastic experience working with Fiona…

Fantastic experience working with Fiona and team. Great, fast, easy house sale due to their expertise and professional approach. Would highly recommend them to anyone wanting a stress free property sale.

Wendy · 7 June 2024

★★★★★ 5/5

Google

We would recommend Pygott & Crone when buying a house!! Demi’s communication has been amazing, always keeping us updated and chasing solicitors when needed! Mark, our mortgage advisor has also been fantastic! Couldn’t have asked for better service from the whole team.

Jaylee · 25 August 2024

★★★★★ 5/5

Google

Mark Cox was incredibly helpful, transparent, great updates throughout and even after. Can’t fault, highly recommend.

Ryan · 17 January 2025

★★★★★ 5/5

Google

Such an amazing team! Demi and Mark have been super helpful for me as a first time buyer. They’ve explained everything perfectly and have helped me every step of the way. They definitely go above and beyond for their clients. Could never thank them enough ❤️

Doodlebobba · 18 August 2025

★★★★★ 5/5

Google

First class selling experience. A realistic valuation, experienced and helpful sales staff at Grantham (Thank-you Demi!) and really top class sales progression from Jonathon. Thank-you .

Andy · 17 February 2026

★★★★★ 5/5

Google

Had a great experience with Pygott and Crone and I would definitely recommend them. From the initial meeting with Luke right through to completion with Simon and Demi and Tom during the process, all very professional and friendly. Thank you

Lara · 10 October 2025