Pygott & Crone Grantham reviews in South Kesteven

★★★★★ 5/5

Google

As first-time home buyers, we were incredibly impressed with the service we got by the Pygott Crone estate agents, especially Demi. Her professionalism, dedication, and attention to detail were truly remarkable. Demi took the time to understand our needs and preferences, ensuring we viewed properties that aligned with our requirements. Throughout the process, she kept us well-informed, providing regular updates and addressing any concerns promptly. What stood out the most was Demi's ability to make us feel at ease, even during stressful moments. Her expertise and guidance were invaluable, ensuring our first home-buying experience was smooth and enjoyable. We cannot recommend Pygott Crone and Demi highly enough. Their exceptional service and genuine care for clients set them apart. If you're looking for a new home, they will undoubtedly provide you with the best possible experience.

Sweta · 26 June 2024

★★★★★ 5/5

Google

I have dealing with Simon within Pygott & Crone there was a slight issue with solicitors, however Simon rectified this and ensured there was no delay on exchange/completion. Simon has been very professional with ensuring regular updates and communication. I highly recommend him

Donna · 10 October 2025

★★★★★ 5/5

Google

Recently sold my house with pygott and crone and honestly i cant thank them and reccomend them enough! Always keeping me up to date, always friendly, helpful and informative. Rosie and Demi are absolute superstars! Thank you for being so kind and thoughtful of my situation too! ❤️

Geccikka · 10 September 2026

★★★★★ 5/5

Google

We had excellent experience with this agents. So helpful, knowledgeable, amazing team. Thank you so much Tom, Demi, Simon and Mark. We do appreciate all your hard work. You all was our support to get our dream home. Thank you so much.

Sanita · 10 October 2025

★★★★★ 5/5

Google

Demi and Thomas at Grantham were professional, helpful and always there when you had a query. Demi dealt with our sale, without Demi the sale would not have taken place. A true star from start to finish.

Kathryn · 19 October 2024

★★★★★ 5/5

Trustpilot

Cannot fault, would definitely recommend

We had previously tried two other estate agents to sell our deceased mum’s property and had very few viewings and were not impressed with their lack of contact with us. However from the first meeting with Davis we were very impressed with the service from Pygott & Crone. We had viewings booked from the very first week and he was in regular contact with us to keep us informed about the current market. Once we accepted an offer they remained In regular contact throughout the sale process. We cannot fault the whole team and would definately recommend them to family & friends in the future.

Debra · 2 December 2025

★★★★★ 5/5

Google

Found all the staff very friendly and went to great lengths to help our move progress. Kept us informed every step of the way. Can't thank them enough with everything they did. Would highly reccomend them all.. Simon was the point of contact as we had a few issues and he chased these up for us. All the stuff very helpful.

Ian · 1 January 2025

★★★★★ 5/5

Google

Thank you so much to Luke and his team at Pygott and Crone. From start to finish they made selling our property absolutely seamless, nothing was ever too much trouble and the team were always available to help us. Thanks again!

Eleanor · 23 August 2025

★★★★★ 5/5

Google

Brilliant from start to finish especially Demi she's always been on the end of the phone for me.

Glenys · 17 March 2026

★★★★★ 1/5

Trustpilot

I wasn't going to write a review but…

I wasn't going to write a review but seeing as how they asked me to here goes: I am writing as a seller so this applies to their estate agency business which is separate from their letting business. I have moved a few times this has been the most stressful move of the lot, partly down to P&C and partly down to Stonebow Law, the conveyancers they pushed us towards - probably because they get a pretty big kick back via their legal arm - Pygott and Crone Legal services. Despite paying them over 6 grand they did not attend one single viewing, they only arranged 3. We negotiated with our buyer and got 5k more than P&C had suggested, it was no thanks to them. They charge extra for the media pack - another 300 quid, the guys that did that were exceptional but having paid P&C over 6 grand for virtually nothing you would expect that to be included. A couple of times simple enquiries turned in to shouting matches, it was very unprofessional at times. the only time there was any sense of urgency is when they sent us the final bill within about 5 minutes of exchange of contracts. Another thing that really wound me up was when they found out after the fact that our buyers had visited the property after their initial visit. P&C phoned to ask when it was so they could retrospectively put it in the diary. I got more angry about that than perhaps I should but it was clearly so that in the event of a dispute they could claim that they had done more than they actually had. So at the end of the day they got paid over 6 grand for what totalled no more than a few hours work, we did everything. A truly horrible experience that has left a very bitter taste in the mouth. Things took far too long, I felt every time I contacted them they considered me to be a nuisance. Yes, I am very demanding when I have to work so long to pay them to do so little but I just expect to be treated like a customer - I never really felt that.

David · 8 November 2025

★★★★★ 5/5

Google

I cannot praise Tom from Pygott & Crone Grantham enough for helping me with my move I cannot comment on how well they market and sell properties as I was a buyer, but selling your property is only a tiny fraction of what has to happen to get a move over the line. Despite being the estate agent for the vendors he was always willing to get through to my solicitors and move things along, manage expectations and getting us a successful exchange. He is patient and does what he says he will, which in my experience isn't always the case. I would highly recommend them.

David · 22 October 2024

★★★★★ 5/5

Google

Thank you so much to Demi at Pygott and Crone for being so unbelievably helpful! We couldn’t have had any more help for our first home and she helped make the process so much smoother and took so much stress off of our shoulders! Demi went out of her way and had contact with all the relevant people which made chasing things 10 times faster. Not only did she help with the whole process but she made sure we were the first and only viewing on our new home as she knew exactly what we were looking for, this just makes the feeling of using Pygott and Crone a lot more personal. Everyone else in the Grantham branch were always so friendly and helpful too. Will definitely be using Demi again in the future when our next move happens! Couldn’t recommend more :)

Tayla · 25 October 2023

★★★★★ 5/5

Google

Extremely helpful staff in the Grantham branch. Beth went above and beyond to make sure our sale & purchase went through although there was others in the chain delaying this she and her team at pygott Grantham were amazing and made it all happen in time for us, helping everyone in the chain as much as they could. Tom and Adam were so helpful from day one of our search for our family home, always calling with a house to view and also the reason we sold our house with pygott because they helped us with anything we needed and before any money was involved- genuine people. The solicitors they recommend Howells have also been great and they all worked well as a team to make things happen as quick as possible. I couldn’t thanks the guys at the Grantham office enough for always taking the time out of their day to help.

Evie · 25 October 2023

★★★★★ 1/5

Trustpilot

Avoid

The communication from this agency is absolutely shocking. Expect to wait at least 24, 48 hours for a reply to even the simplest of queries, which makes the whole process unnecessarily stressful. On top of this, I was told I would have to keep broken furniture in the property, which says a lot about how little care they put into the homes they manage. Overall, very poor experience, slow communication, rude service, no empathy, and no willingness to support applicants. I would strongly recommend avoiding them

K · 30 September 2025

★★★★★ 5/5

Google

Luke, Demi, Tom and team are super professional and brilliant people to work with. Honest, trustworthy and great proactive comms throughout process. Would strongly recommend. thank you

Ben · 2 November 2024

★★★★★ 5/5

Google

I found all the staff members to to helpful, professional and friendly, right from the start! I would highly recommend Pygott and Crone in Grantham. A very smooth transaction! Thank you!

Sally · 8 October 2026

★★★★★ 5/5

Google

If I needed to give a template for the ideal Estate Agent it would be modelled on Keelan Stewart in Grantham. What a work ethic he has! That coupled with an extensive knowledge of how to proceed with buying and selling. His kind demeanour and absolutely 'nothing being too much trouble attitude' made all interactions relaxing and informative. Any worries or concerns I had were met with 'solutions'. Five Star!

Carol · 17 December 2025

★★★★★ 5/5

Google

Excellent mortgage advice and Tom was super helpful with the whole buying process. Nothing was too much and always available to advise and guide us along the way. Highly recommend.

Natalie · 26 July 2024

★★★★★ 5/5

Google

Demi was fantastic, kept us in the loop and really helped when our solicitor gave a less than satisfactory service! Would use them again for sure!! Thank you

Lisa · 25 August 2024

★★★★★ 5/5

Google

Our sale was passed to Simon to support due to complexities and time pressure. I can safely say that without Simon, we would not have completed in time. He was fantastic and provided regular clear updates while keeping us grounded on the reality of this type of move. Thank you Simon!

Nicole · 23 December 2024

★★★★★ 5/5

Google

The team at the Grantham branch of Pygott & Crone provided excellent service when they handled the sale of our property in Great Gonerby. They kept us updated on progress and were prepared to chase up the solicitors who were handling the conveyancing when necessary.

Glendyr · 10 June 2026

★★★★★ 5/5

Trustpilot

Very happy customer

Cannot recommend this company enough. They sold our property within 10 days of it being on the market, fantastic promotions and incredible photographs. From the start of the journey meeting Aiden who took a real interest in our journey and respected the fact that we were selling our long time home, through to liaising with Fiona and Lauren who are full of information and most of all support. Jonathan guided us through some stressful moments But he was always very reassuring and very supportive. The thought of selling our home was a nervous one, but if we had to do it again in the future, I would not hesitate to use this company again. Thank you so much to all of those involved.

Consumer · 31 July 2025

★★★★★ 1/5

Trustpilot

The worst experience ever

The worst experience ever. Went for viewing, after viewing went home to apply for property and its shows let agreed, literally 2hours after viewing. Applied for other property no answers on emails, when call agent who dealing with applications was on holiday. At the end calling them someone else got property without letting me know that property is gone. Applied for 1 more property, had to wait for some time. Call them , again agent on holiday, wait some more, no calls, no email , managed to reach them to find out property is gone again. Wasted almost a month waiting.

Fon · 26 July 2025

★★★★★ 1/5

Trustpilot

Tenant - Horrible Experience

As a tenant, I would not recommend Pygott & Crone to ANYONE that is looking to rent a property. Pygott & Crone, specifically Gabrielle who works for their rental team, represent atrocious landlords that treat their tenants as if they are a cash cow. I am a single occupant, under 30 years old, and I have lived in 5 different rental properties, this is the first one in my life that has claimed my security deposit; for something as silly as a missing light bulb. I have stayed at the property for over 4 years, which when I moved in, still required work. The carpets were not cleaned, parts of the stairwell needed repainting after damage was caused by the previous tenant, there were no curtains on the windows (which I left behind after my tenancy) and the boiler was already on it's way out, but never replaced in the 4 years I stayed there, despite the fact I needed to let pressure into it practically every other day to maintain working order. Pygott & Crone's post-tenancy report stated, and I quote, "Based on the duration of the tenancy, it would be unreasonable to make deductions to the tenant's deposit." and yet they allowed the landlord to do so for 3 light bulbs, an oven tray (which was cleaned before I left by a professional cleaner), gardening fees (despite having been moved out for 4 weeks in the height of summer), and costs for removal of an LED light strip that I left behind in the office simply because I thought the new tenant might appreciate them. I was charged a total of £240 from my security deposit for cutting back a hedge, taking down an LED strip and repainting a single wall; despite the tenancy being over 4 years long. Pygott & Crone emphasizes an already terrible power imbalance between landlord and tenants, then claims they are impartial when they have the potential to protect young tenants that are already struggling in the current housing market; and as such I wouldn't recommend them to anyone. As guilty as the landlords they support. Stay clear and do not use them.

Adam · 1 July 2025