Trusted Agent profile Β· South Gloucestershire

Taylors Downend Sales reviews in South Gloucestershire

β˜…β˜…β˜…β˜…β˜… Great

436 reviews across 2 platforms

33 Badminton Road, Downend, BS16 6BB, South Gloucestershire, BS16 6BB

Taylors's office in South Gloucestershire, at 33 Badminton Road, is rated 4.1 out of 5 across 436 reviews on two platforms, including 293 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Taylors won in 2026.

Google logo

4.9 / 5

293

Reviews on Google

This office

Trustpilot logo

143

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Taylors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the South Gloucestershire office, from every platform, shown as written. First names only.

5/5

Google

We bought a property late last year and Heidi was incredibly kind, professional and could not do enough for us! She made the process so easy! We also used their mortgage advisor who was really good at explaining everything as we were first time buyers and everything was new! Overall would completely recommend this branch!

Keri Β· 11 November 2019

Agent replied Β· 9 November 2024

Thank you Keri for your wonderful 5* review! It is great to see that you would have no hesitations in recommending our local Taylors team. Best wishes, Scott

5/5

Google

Great service, Taylors have helped me get started as a landlord for the first time, Lydia and Nicola have been especially helpful and attentive, the all round experience has been fantastic

Wes Β· 1 September 2025

Agent replied Β· 8 September 2025

Thank you for the wonderful review! We're thrilled to hear that our team, especially Lydia and Nicola, provided you with exceptional service during your journey as a first-time landlord. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

I had a very excellent experience with…

I had a very excellent experience with how the team handled my moving into a property they manage in Newport especially with the assistance of the wonderful ladies Shantae and Georgina who where professional and forthcoming with how they handled my renting experience πŸ‘πŸ½πŸ‘πŸ½πŸ‘πŸ½πŸ‘πŸ½

Chukwuebuka Β· 14 February 2026

5/5

Google

Amazing service from Taylor's Downend. Jack Slipper went above and beyond for us and we managed to move in as we planned. Highly recommended to use

Irina Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Ashleigh and the team worked hard to sell our B2L property for more than the guide price and have been great at keeping us updated with the buyers progress as well as chasing the buyers solicitor for updates.

Tony Β· 25 October 2022

Agent replied Β· 24 October 2024

Thanks for the wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Jane recently sold our flat and we were very impressed with her excellent customer service. Jane went above and beyond for us and has made this whole process a lot less stressful. Would definitely recommend Taylors!

Katy Β· 27 December 2022

Agent replied Β· 26 December 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Had a great experience with Alisha at Taylor's Downend. A smooth letting experience despite the chaos of Bristols current rental market ! Communicative, prompt and courteous. Would recommend.

Elsie Β· 16 September 2025

Agent replied Β· 23 September 2025

Thank you for taking the time to share your positive experience! We are so glad to hear that Alisha and our team at Taylor's Downend were able to provide you with a smooth letting experience. We strive to always communicate, be prompt, and provide exceptional service. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

It was a good experience from Taylor. Especially Jack slipper. He was very nice and helpful. Me and my husband are grateful for his service..

Athulyamolpl Β· 25 October 2023

Agent replied Β· 24 October 2024

Thanks for taking the time to leave us this glowing 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Great service from Taylors Downend! Rosa showed us around several properties and guided us to the one we finally purchased, which was not on our original list πŸ™‚ Took a few months to get sorted, Rosa and Ashleigh proactively involved in overseeing the "chain" I suspect that they did more than we know to get everyone moving. Good communication, and moving in pressie box was a nice touch. Thanks again Rosa and Ashleigh!

Mike Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for your superb 5* review and your kind words Mike. Best wishes, Lucy, Customer Relations.

5/5

Google

Nicole and Lydia have been fantastic throughout the process of me renting my first property. They explained everything throughout and I really appreciate their help and professionalism.

Mark Β· 16 September 2025

Agent replied Β· 23 September 2025

We are thrilled to hear that Nicole and Lydia provided you with a great experience! Thank you for recognising their professionalism and dedication to helping you rent your first property. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Me and partner moved from another estate agent who we had a lot of trouble but we decided to move to Taylors they have been amazing they sold our home within a month of being with them to first time buyers….they are very helpful and really good communication keeping us updated with everything….i highly recommend them and also the mortgage advisor who has been so helpful too

Alice Β· 27 February 2024

Agent replied Β· 24 October 2024

Many thanks Alice for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

We have been landlords for more than 18…

We have been landlords for more than 18 years now.We used numerous Estate agencies in the past.In our many years of experience, Taylors Estate Agent are the best agency who have managed our properties. All the staff we deal with are very helpful.Miss Maria Kemp in particular is a first class manager.Her communication skills, professionalism and attention to detail are second to none. She also acts very swiftly in addressing any issues. Very highly recommended Thank you very much Maria for all your input.

AHMED Β· 14 January 2021

5/5

Google

Ashleigh and the team at Taylor’s have been efficient, professional, extremely helpful, polite, and friendly throughout my house purchase. I have dealt with Ashleigh the most, she communicated superbly every step of the way and has gone the extra mile. Thank you so much.PositiveProfessionalism

Jacky Β· 25 October 2021

Agent replied Β· 24 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Renting my new home through Taylors was a fantastic experience! Lily, in particular, was incredibly helpful throughout the entire process, from the viewing to handing over the keys. Her guidance made everything so much easier and stress-free. I highly recommend Taylors if you’re looking to rent a home, they truly deliver excellent service!

Jabed Β· 24 November 2024

Agent replied Β· 8 December 2024

Many thanks for your fantastic 5* review and recommendation Jabed. I will of course pass on your kind hearted words to our Downend branch. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Yet another great service!

Yet another great service from the lettings team. Vienna & Lesley have been persistent and professional throughout. The covid impact has left me rather downbeat but the ladies have been optimistic ad continued forward, and their tenacity paid off. As I have come to expect (im spoilt now) they go above my expectations, which is very reassuring and comforting. Vienna is a great asset to the team and is always on hand - Lesley has built up a great team! I highly recommend!!!

Bobbi Β· 8 December 2020

5/5

Google

Maddi was absolutely brilliant and made us feel very well looked after.

Sherie Β· 26 June 2024

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review Sherie. Kind regards, Lucy, Customer Relations.

5/5

Google

Great experience with Taylor’s downend. Nicole and the team were great and efficient. Thanks again.

Jordan Β· 27 April 2024

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review Jordan Silcox. Kind regards, Lucy, Customer Relations.

5/5

Google

Ashleigh and the team have been really helpful, efficient and professional in my purchase of a flat. I feel they have gone the extra mile in ensuring the purchase process was completed in the fastest time by keeping in contact with all parties. Thank you very much

Trisha Β· 13 January 2021

Agent replied Β· 12 January 2025

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

5 Star's doesn't do David, Katie and Taylors Swindon justice!

5 stars doesn't do David, Katie and the team at Taylors in Swindon justice, David was an absolute legend when it came to letting my house out, no only did he take excellent photographs, full listing details, my property went on their website on a Friday and Monday morning I had a call to say a Let had been agreed, rent payments have been on time every month, any questions I've had have been answer quickly.When we came to list my wife's house ready for our move we went straight to David, I didn't think it was possible to beat last time but they had a let agreed the same day we instructed them.David should be well on the way to winning Letting Agent of the year (if such a thing exists!)If your considering letting out your home - use Taylor's it's as simple as that!

Paul Β· 10 September 2020

5/5

Google

One of the best decision I made this year is working with Jack and Nicole. They are the best when it comes to Letting agents. These two make such great team. They will guard you in every step to ensure you get the best and settled in your property. My experience with Jack and Nicole has made me love Taylors and will keep recommending them to others.. Kudos Jack and Nicole.

Alegba Β· 25 October 2023

Agent replied Β· 24 October 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

We listed a property with the kingswood…

We listed a property with the kingswood estate agents who advised to put it on as an auction. The original value of the property was set at Β£210,000. Within a month of the property being listed the auctioneer was already trying to drop the price of the property by Β£40,000 to Β£170,000. We were not happy about this as it had hardly been on the market for a while and didn't want to lose that much value in that short of a time. We asked that the property be relisted normally and not on auction which Taylors advised they would do. 6 weeks later we get a message from Taylors stating they'd had no interest and to request we drop the price again at which point we checked the advert online to find out they were still advertising the property on as auction and had no changed it as requested. We were pretty annoyed about this and asked that they remove it from listing and we would go elsewhere as they had made a complete mess of trying to sell our property. This is also an ex rental property so it is costing us money to hold onto it empty.

Glyn Β· 17 December 2024

5/5

Google

My experience was easy and straightforward. It wasn’t time consuming and the agent (Nicole) answered my questions and put me through every process without delays.

Ekpong Β· 17 September 2025

Agent replied Β· 23 September 2025

Thank you for your kind words and for taking the time to share your experience with us, we are delighted to hear that you had a smooth and efficient experience with our agent Nicole. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Would 100% recommend using Taylor’s Downend when looking to rent. I dealt with Courtney and Lily who were both lovely, quick to respond and went above and beyond to make the whole experience quick and pain free! Thank you so much!

Emma Β· 13 January 2022

Agent replied Β· 12 January 2025

Thank you for your fantastic comments, recommendation and 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

5 star reviews given solely to Jack Slipper for lettings in Taylors Downend. Jack has kept me well informed throughout the whole process and has acted professionally and proactive during the process. He has taken into account the requests as a landlord and has gone above and beyond to achieve that and to find the right tenants. Excellent service and will be going to Jack for any future business. S.Wilkins

Sophie Β· 25 October 2023

Agent replied Β· 24 October 2024

Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Taylors's Google reviews

Questions about Taylors Downend Sales

How many reviews does Taylors Downend Sales have?

Taylors's South Gloucestershire office has 436 reviews across two platforms: 293 on Google, 143 on Trustpilot (across the whole business).

What is Taylors Downend Sales's rating?

Taylors Downend Sales is rated 4.1 out of 5 across all 436 reviews, and 4.9 out of 5 on Google from 293 reviews.

Has Taylors won any awards?

Yes. In The Trusted Agent 2026 awards: Taylors, South Gloucestershire won Gold; Taylors, Cherwell won Trusted Agent; Taylors, North Hertfordshire won Trusted Agent.

Where is Taylors's South Gloucestershire office?

Taylors Downend Sales, 33 Badminton Road, Downend, BS16 6BB, South Gloucestershire, BS16 6BB.

The Trusted Agent

Is this your office? Claim your page.