Taylors Downend Sales reviews

★★★★★ 5/5

Google

Following an unsuccessful sales effort last year with a different agent we took our house off the market. Jane Cook had seen the property on Rightmove and made contact. Like a terrier with a bone she wouldn't let go and her sheer tenacity and persistence won us over so we put the house on with Taylors. Rosa valued it and said they would sell it in 6 weeks and they did! The team were brilliant and the knowledge of their customer base and proactive approach got us the sale we wanted. It didn't end there as Jane, Bernadette and Ashleigh kept us up to date at every stage. A huge thanks to you all.

Petula · 3 November 2025

★★★★★ 5/5

Google

I would like to express my sincere appreciation for Taylors Agent, especially Alisha, who was extremely helpful throughout the process. She demonstrated a very kind and supportive nature, always willing to assist and guide whenever needed. Her professionalism combined with her approachable attitude made the experience smooth and stress-free. I truly value her efforts and would highly recommend her support to anyone seeking assistance.

Vamsee · 25 August 2025

★★★★★ 5/5

Google

If you're looking to rent a property l highly recommend Taylors. The service l received from Lilly and Nicole in particular was 2nd to non. They have kept me up to date with the the things l needed to do and made the process of renting a little less daunting than l thought it was going to be. Thank you Lilly and Nicole for everything you've done. I feel quite settled even after 3 days in my cottage in Chipping Sodbury. 5 stars ‼️

Themarinebuoy · 8 November 2024

★★★★★ 5/5

Google

I recently rented a house through Taylors Property and I couldn't be more pleased with the experience. The letting agent was incredibly efficient and helpful throughout the entire process. I want to extend my heartfelt thanks to Jack, Lily and Nicole for their outstanding support. They made me very impressed finding a suitable home easily, allowing me to focus on finding a good school for my children. Their professionalism and dedication truly made a difference. I highly recommend Taylor Property for rental property!

Iris · 3 October 2024

★★★★★ 5/5

Google

Really happy with the service from Taylors Downend in renting out our house. Everything was handled smoothly and professionally. A big thank you to Lydia, Alisha and Lily for all their help - they were friendly, quick to respond and made the whole process much easier. Would definitely recommend them.

Hao · 25 August 2025

★★★★★ 5/5

Google

Alisha is so professional and efficient. We found her extremely helpful, polite and knowledgeable. I would certainly recommend Taylors for lettings on our experience of them. Also the telephone is always answered and calls returned. Wonderful service all round. Thank you Alisha and indeed the entire team at Taylors.

Christine · 1 September 2025

★★★★★ 5/5

Google

As a renter moving into a house alone for the first time and rather in the dark about the whole process, I'm glad that Taylors were the estate agents I was working with for it. Alisha was very quick to answer any questions and concerns I had in detail which, as someone quite on edge about the whole process, was very appreciated. Upon moving in, Taylors has also helped me with the unfamiliar process of setting up broadband, water bills, energy, and such which I'm also very glad about. Overall, very professional and helpful for my first experience!

Emma · 24 August 2025

★★★★★ 5/5

Google

Taylor's Downend is a fantastic estate agent. They have been very supportive Since day one of our property search. A Special Mention to Maddison Harris. She was amazing Really enthusiastic Friendly to us and our relatives. In Our opinion she really sold the property to us and in the end we ended up making a purchase Based on her strong recommendation. I would definitely recommend anyone to use this estate agent she was incredible. Really good service they always kept us in the loop regarding all the developments.

Gabriel · 27 February 2024

★★★★★ 5/5

Trustpilot

Nathaniel Allibone

Nathaniel Allibone, my property manager who is managing my apartment has been amazing. I reside overseas and the fact I can have peace of mind knowing that I can fully rely on Nathaniel to deal with all issues related to my property. Always quick in responses, swift in answering, communication between the tenants as well. I highly recommend Taylor’s letting.

Ai · 5 January 2026

★★★★★ 5/5

Google

I worked with Jack Slipper from Taylor's Estate Agent for my renting process , and I couldn't be happier. Within very short period of time he managed to complete all the requirements. Specially it was near Christmas time. This is mainly due to Jack's professionalism, knowledge, and dedication. Most of the time he was one step ahead to make sure renting process go smoothly. I am delighted and highly recommend Taylor's Estate Agent and specially working with agents like Jack Slipper. thanks.

KASUN · 28 January 2024

★★★★★ 5/5

Google

Team at Taylors is very hard work and cooperative. they done extremly well to provide me new house according to my requirements. every thing was completed smoothly and with in time. They have done what i requested and always responded my queries until they handover keys to me. i would highly recommend taylors for letting or buying home. specially thanks to Jack and hannah for such support

Muhammad · 25 August 2024

★★★★★ 5/5

Google

I recently helped my aunt purchase a retirement flat in staple hill. The flat was advertised through Taylor’s in downend. I dealt mainly with Georgia and I must say credit where it’s due! Georgia was super helpful and responded to my queries (their was several) with great speed and professionalism. Georgia really helped make a really stressful time run as smoothly as possible. I was kept informed at all times and procedures explained to me with patience , nothing was too much trouble. Thank you to Taylor’s Downend branch (especially Georgia) and keep up the good work.

Joanne · 29 November 2023

★★★★★ 5/5

Google

We found a nice property thanks to Taylors letting Agency. We were so happy how our agent Jack Slipper handled the renting process. It was really close to Christmas break and we were bit worried if something goes wrong !. But fortunately Jack Slipper was highly trained and professional in his job, he provided a very smooth and quick service. Thank you Jack and Thanks Taylors for providing this amazing property and the care and support provided.

Sashini · 28 January 2024

★★★★★ 1/5

Google

I am writing to express my dissatisfaction with the service provided by your agency concerning the return of my deposit. It has been over ten days since I expected the refund, and despite numerous emails, the process has been unreasonably delayed. Such poor service is not what one would anticipate from a professional agency. I kindly urge you to reflect on these issues to improve your service for future clients. Customers should be made aware of these potential challenges before choosing to engage with your agency.

Jacob · 11 October 2025

★★★★★ 5/5

Google

I recently worked with Bilal and his team to rent a new home, and I was extremely impressed with their professionalism and helpfulness throughout the process. From our first meeting, Bilal was attentive and took the time to listen to our needs and preferences. He was also very knowledgeable about the local rental market and was able to provide us with valuable insights and advice. The Taylors Letting team was always quick to respond to any questions or concerns we had, and they made the entire process of renting our new home as smooth and stress-free as possible. They were very organized and thorough, and they made sure that we understood all of the terms and conditions of our rental agreement. Overall, I would highly recommend Bilal Arif and the Taylors Letting team to anyone looking to rent a new home. They truly went above and beyond to make sure that we found the perfect place to call home, and I am grateful for their help and support throughout the process. Thank you, Bilal and the Taylors Letting team!

Abíọ́dún · 25 October 2023

★★★★★ 5/5

Google

My sale took close to 17 months from offer acceptance to completion because of various legal enquiries but Rosa Francis, the sales negotiator, was extremely patient the entire time. The process was frustrating at times but whenever I had a question or needed an update, she was happy to communicate despite her busy work schedule. Her calm and patient attitude also made her very approachable. When the transaction time reached beyond 12 months, the seller demanded a steep increase in the initially agreed purchase price, or cancel the sale altogether! The new price was not affordable for me and cancelling the sale wasn't beneficial to either side. However, I was impressed when Rosa was able to negotiate the price down to an amount suitable to both sides. Towards the end of the process, when we were discussing completion dates, there was a sudden uncertainty from the seller to proceed. However, Rosa was willing to be very accommodating and do everything possible for the seller to complete on time (for example, she told me that she offered the seller to scan and send the required contract exchange documentation herself to enable on-time completion). Additionally, the seller's demand for the short time frame between exchange and completion meant that my solicitors required an expedition fee from the seller, who was unwilling to pay. But Rosa encouraged me to negotiate the waiving of that fee with my solicitors, again, to achieve the required completion date. This was successfully done and thankfully, completion was achieved on the agreed date. Overall, I think Rosa is a skilled negotiator, resilient in the face of purchase process uncertainties and approachable to clients. This makes her an excellent sales person.

Manan · 25 October 2023

★★★★★ 5/5

Google

We previously had our house on the market with another estate agent -they never gave any feedback on viewings and viewings very very stagnant. We then viewed a property that was on with Taylor’s and Jane Cook from Downend showed us around straight away I could tell she was the type of estate agent we wanted on our property. She knew straight away the layout of the property without viewing it and knew the general area very well. We are pleased to say that Jane took our property on and delivered as promised and sold our house ! Jane was always informative , honest and knew her stuff. I would highly recommend Taylor’s but Jane even more so she is a true credit to the company.

E · 25 October 2023

★★★★★ 5/5

Google

Taylor’s are beyond doubt the most professional, effective and experienced team in the area. They have secured an offer on our property within a week and are working hard to secure a proceed-able sale. The communication is beyond expectations - they keep us to date with developments, reassure us with their knowledge and are a fabulous team to have behind you. Moving house is stressful but Taylor’s minimise that stress and we cannot rate them highly enough. Thank you Team Taylor’s. Looking forward to that sold sign going up and have every faith in you!

Andy · 25 October 2023

★★★★★ 5/5

Google

Amazing service from Jane at Taylors. I'm generally quite mistrusting of estate agents but Jane was so helpful from the moment we met, she suggested properties to me I had ruled out and 'taylored' (ha) the viewings according to my needs, which even I hadn't realised were my priorities at that stage. Really knowledgeable, made an effort to go the extra mile in anticipating my questions and liaising with the sellers. As a result I've found the perfect house for a great price, genuinely would never want to use another agent again.

Lauren · 25 October 2023

★★★★★ 5/5

Google

I want to say how pleased I am with the service and communication from Jane Cook at the Downend branch of Taylors. Jane has kept me informed and updated at all times either by email or phone during this ongoing process of the sale of my property. I am confident that this service by Jane and the team will see the sale through to the final completion. I want to add how pleased I am with the service I received during the sale process dealing with Georgia. She kept in touch weekly and provided updates on how the sale was progressing providing valuable back up whilst negotiating a number of issues that arouse.

Andy · 25 October 2023

★★★★★ 5/5

Google

My experience with Jack Slipper was fantastic, he made the whole process so easy and the communication was great 👍. He went on to promote future transaction with the firm. I am more than happy with the entire process of getting a property through him and the organisation. Jack, you re doing a great 👍 job. I remembered when we couldn’t get the keys to the property, he was called upon and he rushed down. He was kind enough to make another viewing arrangement with great communication of a new date and time.

Olajumoke · 25 October 2023

★★★★★ 5/5

Google

We have had a fantastic experience with the letting team at Taylor’s in Downend, and couldn’t recommend them highly enough. Jack Slipper and Victoria Lee made the process of letting our property as pain free as possible, stepping us through what was required at each stage, and always with a smile. The communication between Taylor’s and us has been excellent and we were updated throughout the whole process. Our first Tenant is now in, within about 6 weeks of us first contacting Taylors. Thank you to the whole team for helping make this experience so positive.

Robin · 25 October 2023

★★★★★ 5/5

Google

I want to thank Lydia and Nicole for their advise,professional and efficient way that they let my HMO. They kept fully up to speed on where we were in letting process.

Peter · 11 October 2025

★★★★★ 5/5

Google

I would like to take this opportunities to thank you for Taylors letting team assistance. Especially Lily and Nicole, they are really helpful and warm, all of the documentations very clearly. Under their guiding, step by step to fulfill the procedures, finally the leasing has been completed. Thank you again and all the best wishes for them.

W.Y · 8 November 2024