Trusted Agent profile · South Croydon

Folklands South Croydon reviews

5.0

★★★★★ Excellent

250 reviews across 2 platforms

362 Brighton Road, South Croydon, CR2 6AL

Folklands's office in South Croydon, at 362 Brighton Road, is rated 5.0 out of 5 across 250 reviews on two platforms, including 240 Google reviews rated 5.0.

Google logo

5.0 / 5

240

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

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Reviews

Every review we hold for the South Croydon office, from every platform, shown as written. First names only.

5/5

Google

I can’t fault the service I received while selling my property with Folklands. I’ll admit, I was probably a challenging customer at times, I wanted to have …

Patrick · 16 September 2025

5/5

Google

Having now had a poor experience buying through another local agent, I realise just how good it would have been to purchase through Folklands. …

Greg · 16 October 2025

5/5

Google

It’s not often you see so many positive reviews for an estate agent but I can honestly say, Folklands deserve every single five stars. …

Joanne · 16 October 2025

5/5

Google

Richard and the team first managed the rental of my property and then the sale. They are caring, proactive and I felt they had my interests at heart. I didn't feel like just another customer. I wouldn't work with anyone else in Croydon.PositiveResponsiveness, Quality, Professionalism, Value

Lee · 14 June 2021

5/5

Google

The team demonstrated fantastic local knowledge of the Croydon area during my recent house sale. Their customer service is outstanding, always available and willing to help and guide you through the process. Many thanks to Richard and his team.

Alex · 12 June 2022

5/5

Google

We have just bought a house through Folklands and David was so helpful throughout the whole process of our first purchase. I liked their non pushy and very friendly approach to selling, unlike other estate agents we have dealt with. We love our new property, thank you! Very highly recommended. Ben

Ben · 13 June 2019

5/5

Google

We had the great and fortunate experience working with Paul and Sophie at Folklands! Couldn't recommend enough. They were instrumental to keeping the process moving and were always on hand for any questions, mediating the process between us and the sellers, allowing for a very smooth house purchase.

Adam · 19 December 2024

5/5

Google

Richard and his team have been nothing short of brilliant. Richard was knowledgable, responsive and professional during all of our interactions. We always felt he was fair and doing his best. I would highly recommend Folklands to anyone looking for property related services.

Troy · 12 June 2021

5/5

Google

Best estate agents,I was highly recommend by my daughters friend,Richard was professional knowledgeable and went beyond his duty to sell our property. I would highly recommend anyone looking to buy or sell their property to use Folklands,other estate agents were waste of time.PositiveResponsiveness, Quality, Professionalism, Value

Penny · 24 August 2020

5/5

Google

I cannot recommend enough the services of Richard and team. Richard is friendly, professional, and not at all pushy. He regularly responds to all emails and operates with complete integrity. I am a very satisfied customer!

Carol · 12 June 2022

5/5

Google

Great service, sold two properties with Paul. Will use again!

Kevin · 16 January 2026

5/5

Google

Richard has been superb throughout the whole process and I would recommend anybody to use Folklands. They've helped us along every step of the way. He's been extremely knowledgeable and chased the whole chain at several stages in the process just to keep things moving.

Gary · 12 June 2020

5/5

Google

Richard helped with my flat purchase. From start to finish it was a seamless and extremely professional process. Richard was absolutely amazing, fantastic communication and was very helpful. I would 100% recommend using Folklands and would happily use them again in the future. Thanks again!

L-A · 12 June 2020

5/5

Google

I have been renting a property with Folklands Estate Agents for 2 years and I must admit that their service has been impeccable. Any maintenance related issues have been resolved straight away and I really appreciated their professional and proactive approach. They are certainly a fine example of how an estate agent should be like. Many thanks again Richard and Marco! I hope we will be able to collaborate again in the future. It was a pleasure to have met you both.PositiveResponsiveness, Quality, Professionalism

Loredana · 24 August 2022

5/5

Google

Massive thanks to Richard at Folklands. Really helpful. Great service. Folklands were the Estate agent for the property we were buying. What a world of difference to the Estate agent we used to sell our property. We'll use Folklands ourselves next time. Highly recommended. Thanks for everything guys.

Dan · 13 June 2018

5/5

Google

Paul, Richard and Sophie worked very hard to get our sale through. They are genuine people who know their craft.They have been in the business for along time and you can trust them. It was a stressful experience selling our place at the worst possible time but Paul managed to get us a decent price and they all did good job!

Caz · 12 February 2024

5/5

Google

Fantastic service for the entire process. There were a few issues with the buyers solicitor but Richard’s prompt intervention saved the day!

Maria · 12 June 2023

5/5

Google

We bought a property through Falklands. Our main contact was Richard. He is a gentleman and a very good businessman who can understand the customer, and his needs. Also his ability to tolerate nuisance customer like me is one of a great skillfulness. Also to his response time and the manner are fabulous. We were hunting for a suitable property for months and dealt with several estate agents in the area. Folklands and Richard exceptional to us when compared. If someone need guidance and help to find a suitable property, I have no hesitation in recommending them as end of the day you get marvels result. Overall, very professional.

Lakshman · 12 June 2022

5/5

Google

Richard and Sophie were super helpful with my first-time flat purchase. They were quick to respond and helped to push the process along to a speedy completion. Would recommend to all and use again. Thank you!

J · 12 June 2021

5/5

Google

I rented for around five years in London at a number of different properties and estate agents, and Folklands were by far the best estate agents I had the pleasure of having. The team are professional, friendly, quick to deal with issues and take care of their renters, unlike many estate agents. If I were ever renting in London again, they would be the first people we get in touch with. Thank you for a lovely year.PositiveResponsiveness, Quality, Professionalism, Value

James · 24 August 2021

5/5

Google

I rented through Folklands and the entire process was seamless. I couldn’t fault them. My viewing was with the director, Richard and he wasn’t a typical pushy agent but was well-informed and a pleasure. Very calming nature. The application process was progressed by Richard and Marco, who was also a delight. Very responsive and attentive throughout. I am a property manager and quite pedantic, so I really wasn’t looking forward to the process, but they genuinely made it as easy as possible. Would recommend Folklands without a doubt :)PositiveResponsiveness, Quality, Professionalism

Tee · 12 June 2021

5/5

Google

I am delighted to have chosen Folklands Estate Agents. I met with several different estate agents and Richard stood out as being incredibly professional, knowledgeable and trustworthy. We ended up selling my flat after the first viewing and I firmly believe a lot of this was down to Richard's honest advice about where to price it, and all the hard work from everyone at Folklands. I am incredibly satisfied with the service from Folklands and would recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Naomi · 12 June 2021

5/5

Google

Richard and his team are nothing short of exceptional. Whole heartedly recommend them.

Adam · 12 June 2023

5/5

Google

Overall positive but stressful. The stress was not from the estate agent but from my solicitor and the fact that the buyer does not speak good English. I don't think I can be an estate agent. Definitely need a patience of a saint. I can be quite difficult and inpatient at times but Richard treated me with patience, politeness and professionalism (from start until completion). I don't know how he can do it!PositiveResponsiveness, Quality, Professionalism, Value

Tom · 24 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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