5/5
I had a great experience with Richard from Folklands. As a first time buyer, I was nervous and felt a bit out of my depth, however, he was very reassuring and guided me through the process with a lot of patience.
Trusted Agent profile · South Croydon
★★★★★
250 reviews across 2 platforms
362 Brighton Road, South Croydon, CR2 6AL
Folklands's office in South Croydon, at 362 Brighton Road, is rated 5.0 out of 5 across 250 reviews on two platforms, including 240 Google reviews rated 5.0.
Every review we hold for the South Croydon office, from every platform, shown as written. First names only.
5/5
I had a great experience with Richard from Folklands. As a first time buyer, I was nervous and felt a bit out of my depth, however, he was very reassuring and guided me through the process with a lot of patience.
5/5
I cannot recommend Folklands highly enough. Richard and David provide a highly professional, knowledgeable, friendly, personal service which makes the sometimes stressful process of selling your home run very smoothly. Their attention to detail is really impressive and I only wish they could expand the business to the north of England so we could benefit from their expertise for our forthcoming purchase! Thank you. Jenny and Steve Greaves
5/5
Amazing service from Folklands. Made the buying of our first home so painless and stress free. Thank you David and Richard!
5/5
Richard and Sophie have been exceptional throughout my experience. The sale of my flat took around 7 months (a real rollercoaster) and they have been proactive, honest, kind and always helpful. I am so grateful for them and can only recommend their services.
5/5
Folklands were amazing! They gave brilliant advice and were incredibly helpful and lovely people. They sold my house more quickly than I thought possible at full asking price. They've also sold my mother's property after taking over from another agent who weren't getting results. They were a delight to deal with and I have been recommending them to all my friends. Absolutely first class!
5/5
I chose Folklands Estate Agents to sell my house as I wanted a personal service with things handled at a senior level. From start to finish, Richard did an excellent job and he always kept me informed of progress or next steps. He is very experienced and dedicated professional and I would definitely recommend Folklands to help you with your sale.
5/5
Richard and David at Folklands we’re always ready to give us sound advise and professional suggestions. They were always polite and friendly and work hard to send us a steady stream of viewers. They know their stuff and do their research and made this at times stressful experience much more acceptable. Good Job guys and thank you so much x
5/5
We had a great experience working with Folklands and found them incredibly helpful and friendly. Great to find a trustworthy estate agents!
5/5
My wife and I found Richard and his colleagues to be incredibly professional throughout the process of selling our flat. They were well-informed, hard-working and great communicators. We would have no hesitation in recommending them to anyone wishing to sell their property in the Croydon area.
5/5
Excellent service from Richard, Sophie and the rest of the team when selling my property. Richard has a wealth of local knowledge, and positioned the property well for marketing; resulting in a number of offers. Great communication throughout. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Richard and Sophie did a fantastic job in helping sell my deceased brother's property. Right from taking on the property I got good advice , guidance and update after every viewing. They responded promptly and nothing was a problem for them. I whole heartedly recommend Folklands Estate Agents.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Friendly, attentive and informed. Always in regular contact to keep everything moving and reassure all parties. I really cannot recommend Folklands highly enough!
5/5
David and Richard provided a fantastic professional service and made the process of finding tenants stress free. With folklands you can be assured you will get the best possible service, delivered personally by the two directors who have decades worth of experience between them. We highly recommend them.
5/5
Excellent customer service provided both throughout and outside my tenancy at Folklands. Marco and Richard have both been super helpful, polite and quick to respond and resolve any issues presented. Thank you so much for your help.
1/5
Hi everyone I will not recommend dis agenti . They don't give the deposit back and they are rude. Wi left the room in bether condition then wi found And in the end still stop ar deposit if you want more detail ask David Kind regards Cp
5/5
Couldn't have asked for a better house buying experience. David helped us navigate through the process and regularly checked in with us throughout. He gave excellent advice and was always friendly, reassuring and professional. Folklands will be the first people we'll call if we ever decide to sell the place :)
5/5
The best estate agent we have ever worked with. The team go above and beyond and nothing is too much trouble - I recommend them unreservedly.
5/5
Richard & David provided an exceptional service selling our house. The property had previously been on with a large London based chain. Folklands provided a personal service with up to date feedback & honest opinion. I highly recommend these people & only wish we'd placed our home with them sooner.
5/5
Richard, Marco, and the rest of the team were extremely helpful throughout the process of letting out my flat. They provide a great service, are very good value, and I will most certainly use them again. I highly recommend Folklands.
5/5
The team at Folklands are extremely professional and knowledgeable. Both David and Richard ensure they keep you up to date at every moment and provide some great advice. A big thank you to them for assisting with the recent sale of our property.
5/5
Despite leadership races, elections, Brexit negotiations and Covid-19 restrictions, Richard's calm, methodical and communicative approach never faltered. Folklands is the most professional estate agency I have ever encountered when selling a house and I can't recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
We had a great experience buying our home through Folklands: Richard and David have been extremely friendly, knowledgeable and helpful through the whole process, and everything went smoothly. It felt that Folklands took the time and paid attention to us like no other agency would have.
5/5
I have been impressed with Folklands professionalism. They've set the bar high in customer service for "small business owners" in any profession let alone there supposedly bigger Estate Agent competitors. Made the landlord experience of finding new tenants hassle and stress free.
5/5
I should give Folklands 5* plus. Richard turned up on time for viewing. He is well-known about Croydon, very professional to answer and explain my queries. Thank you very much for his outstanding services! I would highly recommend Folklands without hesitation.
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