Connells Yeovil reviews in Somerset

★★★★★ 5/5

Google

Connells provided an excellent service. James and the team could not have done more to help, over a protracted period, to make sure that completed to everyone's satisfaction; on the buyers and sellers side. Thank you.

Andrew · 23 October 2022

★★★★★ 1/5

Trustpilot

Appalling handling of tenancy deposit

Appalling handling of tenancy deposit, avoid

Abhi · 5 March 2026

★★★★★ 5/5

Google

Shannon was my mortgage advisor as a first time buyer and was a massive help the whole way through! Really easy to reach and responsive, she really helped me through some bumps in the road!

Laurie · 23 October 2022

★★★★★ 1/5

Trustpilot

- Unreliable communication

Lunderdog · 28 March 2026

★★★★★ 4/5

Google

Update! All sorted Thanks team 👍👍👍 …

Waleed · 9 April 2025

★★★★★ 4/5

Google

Thank you to James, Dom, Ernie & Becky for helping us purchase our first home! We are over the moon with it!

Scott · 23 October 2023

★★★★★ 1/5

Trustpilot

Communication

Not communicating well and not answering emails.

Ms · 17 February 2026

★★★★★ 5/5

Google

The staff was amazing very well mannered help me get my dream home! And was able to get me moved into my dream home a lot quicker than I expected! Still live in the same house and I’m very happy with it and happy I have a great landlord too!

Deanna · 24 October 2018

★★★★★ 5/5

Google

Mark, James and the team in Yeovil did a fantastic job for us in September 2021 during an incredibly busy time for conveyancing. Very responsive and went the extra mile to get through to completion when documents went arry!PositiveResponsiveness, Professionalism

Isabella · 23 October 2021

★★★★★ 4/5

Google

Purchased our dream home through Connell’s, we were pretty needy considering we were relocating & had a time scale not so much for the stamp duty threshold but more for job timescale. They did a lot of chasing for us with queries over the management company & sellers solicitors & we did contact them a lot but they were very professional & responsive & we are very grateful for the work they put in for us. I can’t give a 5 star rating due to the sellers using Connells recommendation for using their solicitors as they were not very efficient & pretty slow & let Connells down.PositiveResponsiveness

Rose · 23 October 2022

★★★★★ 5/5

Google

Yeovil Connells have been nothing short of amazing throughout our entire journey as first time buyers. They were with us every step of the way, they soothed all our worries, helped us overcome every hurdle with confidence, calm, and professionalism. A special thank you to both James and Shannon, we are under no illusion that you guys went above and beyond for us and we are eternally grateful. We could not have done this without you and we will highly recommend you to anyone who asks.

Sam · 23 October 2022

★★★★★ 5/5

Google

We recently sold our house through Connells in Yeovil and can't thank Mark enough for the level of service he provided in order to get the transaction over the line. Mark went above an beyond to ensure information was gathered so we could exchange to some very strict timescales....Thanks

John · 24 October 2018

★★★★★ 5/5

Trustpilot

Excellent experience

Excellent experience. Arrived promptly, inspected property thoroughly. Polite, courteous and kept to the allotted time slot.

Judith · 13 November 2025

★★★★★ 5/5

Google

Shannon my mortgage advisor and all the sale , have helped me no end . I could not have done it with out there help . Many thank you them all . Deborah pitman .

Deborah · 23 October 2023

★★★★★ 5/5

Google

I newly moved to Yeovil and I deal with Connells they are professional on time and helpful I meet Olli he is very cooperative and supportive thanks sooo much for the hard work

Amal · 27 November 2023

★★★★★ 5/5

Google

We went to a wonderful lady called Shannon, who dealt with our mortgage application! Shannon was amazing and made the process stress free for us. Thankyou Shannon and team .

Julie · 23 October 2022

★★★★★ 5/5

Trustpilot

Sale of property

Grace cross sales negotiator was very professional throughout the sale of my property and went above and beyond

Lynn · 22 September 2025

★★★★★ 5/5

Google

Recently rented a property through Connells. The service I received was first class. Cheryl showed me a couple of properties (one of which i took) and was great throughout the whole process. Very knowledgeable and kept me in the loop with everything i needed to know and do. She is a credit to the company.

Adam · 23 October 2020

★★★★★ 1/5

Trustpilot

Don't listen to the customer or even…

Don't listen to the customer or even what the law states even if your the paying customer.

A · 12 September 2025

★★★★★ 5/5

Google

James was a brilliant contact for a sale in ‘difficult circumstances’. I would recommend Mark and his team, especially James for anyone looking to move ……. I’m never doing it again. Lol

James · 23 October 2021

★★★★★ 1/5

Google

I was looking to rent a property, Had a phone call from Amy message on my ansewer phone, after a email I sent, asking to see the property and offered 6 months rent in advance. Had no reply, sent another email, and had a phone call from he said the branch manager, I discused the phone and email with Amy, only to be told we have no Amy working here and basicaly told I am a lier, the only problem I have Amy on answer Phone clearly saying her name and she is from Connells. The manager said he would email me about a posible viewing guess what, no email. This was with Connells Yeovil. I will not be using them, there is zero trust.

Dave · 23 October 2021

★★★★★ 5/5

Google

I would not waste my time providing with feedback but I feel that I have to share with you my story and comment Mark Smeeth for taking leadership and for challenging slow and disinterested solicitors to get moving. Our story started in November 2020 when we decided to move to Yeovil. Initially my Mrs signed up with Yopa and we had 5 or six viewing in 2 weeks. After this it's all stopped and we had no viewings, no feedback and no advice from the estate agent. Lucky, we received a call from Connells who kindly explained their No Sell no fee and- surprise, surprise- in next 2 weeks we had 2 offers which were above the asking price. Next step was solicitors and this is were we AGAIN went wrong. Unfortunately for us and for our Seller, our recommended solicitors firm was only slow and extremely difficult to reach, but these bureaucrats refused to answer our emails and didn't engage with other parties involved in selling/ buying. It is hard to express how much help and support we received from Mark Smeeth, James Jordan and their team. Absolutely brilliant team! Mark not only chased for the solicitor but also escalated our conveyancer (and his lack of communication). After months of pointless emails and calls Mark took stepped in and chased not only Solicitors but also other essential enquiries witch allowed us to complete purchase on time. It's not surprise that buying/ selling property is long process however our conveyancer made it 10 if not 50 times longer. And all this was due to them being hard to reach and refusing to engage. Lucky Mark Smeeth applied his enthusiasm, leadership and professionalism to trace all missing documents and thanks to him we are now settled in our new home and that we didn't lose this purchase.PositiveProfessionalism

Andris · 23 October 2021

★★★★★ 1/5

Trustpilot

The Worst Experience Ever, Stay Away from Connells!

Ahmed · 7 November 2025

★★★★★ 5/5

Google

I would highly recommend the services of Mark and his team at the Yeovil Branch. They offered great guidance and steered us through the selling process to make everything trouble free.PositiveProfessionalism

Angela · 23 October 2021