Trusted Agent profile · Somerset

Connells Yeovil reviews in Somerset

3.4

★★★★★

374 reviews across 2 platforms

1-3 Princes Street, Yeovil, BA20 1EW, Somerset, BA20 1EW

Connells's office in Somerset, at 1-3 Princes Street, is rated 3.4 out of 5 across 374 reviews on two platforms, including 219 Google reviews rated 4.4.

Google logo

4.4 / 5

219

Reviews on Google

This office

Trustpilot logo

155

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Somerset office, from every platform, shown as written. First names only.

5/5

Google

Excellent service from Mark and the team. Supreme professionalism and value. Very quick in finding a buyer above market value with minimal disruption to me and my family. Amazing!PositiveQuality, Professionalism, Value

James · 23 October 2021

1/5

Trustpilot

Bed bug infestation untreated.

Luisa · 11 December 2025

5/5

Google

Would highly recommend connells, especially Cheryl’s who works there, we are first time renters and she made everything so simple for us and was there every step of the way making the process very easy and stress free

Amelia · 24 October 2019

5/5

Google

I was very impressed with the updates and communication, I had more communication from Cconnells than my own solicitor. James Jordan was very professional in all aspects. Would totally recommendPositiveResponsiveness

Tina · 23 October 2021

1/5

Trustpilot

Very disappointed with their service. I was told of a flat rate but the invoice and small print reflected differently. I would not recommend employing their services.

Very disappointed with their inconsistent service.

Jo · 18 November 2025

5/5

Google

Loi and Cheryl were both professional and friendly when finding me a tenant recently. Nothing was too much trouble for them, they were always willing to help and gave me support throughout the process. I will definitely use them again.

Hayley · 24 October 2017

5/5

Google

I used Shannon garnett based in the Yeovil branch for my mortgage. Everything went as smooth as I’d hoped. Highly recommended.

Chad · 23 October 2022

1/5

Trustpilot

Not shown professionalism

K.Bi · 3 December 2025

5/5

Google

Had an unbelievable positive experience with this company. I needed to get into a new rental place in under 2 weeks and had a budget, within hours Cheryl had filtered down what was available within my budget and the areas that I wanted not only this she then also managed to get views on the same day. After looking at a few places I made my mind up on where I wanted and Cheryl got to work, knowing my tight timeframe she went through everything I needed to get the keys ASAP trying to turn it round in a day (did I mention this was between Christmas and NYE so not easy) After all of her hard work it was turned around in a couple of days and I can truly say this was a fantastic experience and would highly recommend them to anyone

Kris · 23 October 2020

5/5

Google

Had a fabulous experience using Connells Estate Agency to sell my flat, I’d recommend them to anyone wishing to sell or buy properties. Special praise for James Jordan who was fantastic throughout the process, with his help in getting everything over the line and regular telephone updates.

Julian · 23 October 2020

Agent replied · 22 October 2024

Hello Julian, thank you so much for taking the time to provide our Connells Yeovil office with a 5-star review. We are so happy to hear about the support James gave you to sell your property.

5/5

Google

Absolutely top draw service. Have used Connells in Yeovil for a number of years to rent out a flat and now sell it. They always found reliable tenants and I never had any periods of it being empty. Great advice about strategies to get viewings for a property sale. They are prompt to deal with solicitors enquiries and chase things up for you. Highly recommend and will certainly use again. These people know what they're doing.PositiveResponsiveness, Quality, Professionalism, Value

Dave · 23 October 2020

5/5

Google

We mostly dealt with James whilst buying our first home he was very helpful and answered any questions we had. Martyn the mortage advisor in branch was also very helpful. Would definitely recommend Connell's.

Sara · 24 October 2019

5/5

Google

Mark and the team at Connells are superb, professional, helpful and completely on the ball. Helped sell my parents house, hassle free and easy sale. Would gladly use Connells Yeovil again in the future.

Simon · 24 October 2019

5/5

Google

Attended a couple of viewings with my son on Friday afternoon. We were accompanied by a lovely young man (unfortunately can't recall the name) he had recently joined the company. He was very smart, polite,friendly and extremely helpful . I think he will do extremely well in the company and deserves recognition for doing a great job. Would like to say well done and good luck.

Anita · 23 October 2022

5/5

Trustpilot

Exceptional Service from Chloe…

Exceptional Service from Chloe Longhurst

Vinay · 17 October 2025

5/5

Google

A house sale went through very well. The contact and outcome were excellent, and the service was always with a smile. Their efforts are greatly appreciated and Connells Estate Agency is fully recommended.

Pittsfield · 24 October 2019

5/5

Google

Our sincere thanks to Cheryl at the Yeovil office for always being there for us in sorting out any queries we may have and ensuring we have good tenants. Many thanks Connells

Kathy · 10 January 2020

5/5

Google

Couldn't actually view the first two properties I wanted to (first:no keys returned,2nd: keys didnt work 😂) which I'm so glad of as 3rd time was definitely the charm, and I know have an amazing apartment. I was in a rush to move in, and Cheryl in lettings was absolutely brilliant. Probably called every day with questions but nothing was too much trouble for her, every problem, real or imagined, was sorted out quickly,professional and (and this makes all the difference) cheerfully. 100% would use again.

Paul · 24 October 2019

5/5

Google

My experience has been great with Connells. I was selling my house and the process was a positive one. The whole team seemed really enthusiastic. I rang up initially to have a valuation on the house, knowing I was going to sell and had an appointment within a few days. Mark came along and was super enthusiastic, encouraging and just an all round brilliant vibe. I knew this was the kind of energy I wanted an estate agent to have whilst selling my house and it was leagues above anything else I had experienced. The effort really went beyond my expectations. Emails and phone calls were responded to anytime, not just the standard 9-5 as well as time being created for me, in what I’m sure was a very busy day anyway. This effort definitely doesn’t go unnoticed, and as the property selling sector is becoming crowded with competition n this sort of service is A1 and stands out from the rest. I would definitely recommend Connells Yeovil to anyone selling a house and hope to have many dealing with them again in the future.

J · 24 October 2019

5/5

Google

Connells Yeovil provided an excellent service, from my first appointment with Mark (branch manager) right through until the sale went through. I was particularly impressed with how they accommodated my needs, the high quality of the marketing, the accurate identification of suitable buyers, and their advice and support during price negotiations. They were extremely proactive as the sale neared it's conclusion providing regular updates as they pushed to get it 'over the line'. A lovely friendly and knowledgeable team who couldn't do enough to help. Would definitely use them again, although not planning a move for a long time!

Cheryl · 24 October 2019

4/5

Google

I’ve had a very reliable experience with the lettings department. My contact, Cheryl, was extremely friendly, approachable and professional. Everything from the referencing, tenancy agreement and inventory updates were done thoroughly and on time, despite such a small timescale to turn things around. Connells are a busy agency so I didn’t get lots of updates on progress but I could always trust that they were using their time to get things done for me. So thank you Connells, I love my flat and feel safe in my agreement with the landlord. I can’t ask for more!

Sebastian · 24 October 2019

5/5

Google

Martyn White was absolutely brilliant, his knowledge was incredible and he took away the worry, talked me through each step. I would definitely recommend Martyn White to anyone

Geoffrey · 23 October 2020

5/5

Google

Cheryl has been a great help with sorting me and a friend out with a rental property in Yeovil, would recommend Connells for anyone wanting to rent.

Sean · 23 October 2020

5/5

Google

So i would like to thank james and joe and the team at connells yeovil for the outstanding service i received, i didnt sell through them but purchased and i wish i had sold because they were much better than my estate agent and were always on hand to help when ever i needed them nothing was too much trouble. I would recomend them to anyone thinking of buying and selling. Steve and sarah

Steve · 23 October 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviews

Questions about Connells Yeovil

How many reviews does Connells Yeovil have?

Connells's Somerset office has 374 reviews across two platforms: 219 on Google, 155 on Trustpilot (across the whole business).

What is Connells Yeovil's rating?

Connells Yeovil is rated 3.4 out of 5 across all 374 reviews, and 4.4 out of 5 on Google from 219 reviews.

Where is Connells's Somerset office?

Connells Yeovil, 1-3 Princes Street, Yeovil, BA20 1EW, Somerset, BA20 1EW.

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