Every review we hold for the Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving bought and sold properties over many years. I demand & expect Professional Quality Response, with Proven Knowledge regarding the market place. Connells' 2020 performance was exceptional.
Tosh - Michael Hudson.PositiveResponsiveness, Quality, Professionalism, Value
Tosh · 23 October 2021
★★★★★ 3/5
GoogleNeed better customer care
Mel · 24 October 2019
Agent replied · 22 October 2024
Hello, thank you for taking the time to provide feedback for our branch.
The reviews are essential for us to improve the customer service we provide for every customer.
★★★★★ 1/5
TrustpilotOne star
One star .....
Phone · 28 July 2026
★★★★★ 1/5
TrustpilotChoose another agent... any agent but Connells
Update 16/07/26;
Michelle · 16 July 2026
★★★★★ 5/5
GoogleAbsolute fantastic help specially from James Jordan. When Solicitor let us down, James been there and offer all information needed. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Mihai · 9 January 2022
★★★★★ 4/5
GoogleAlthough it took some time to sell my property I felt Connells were professional providing a good service. The young man who mostly dealt with the sale was very helpful from start to finish.
A · 24 October 2019
★★★★★ 1/5
TrustpilotUtter disgrace
Rent properly
Sandra · 19 June 2026
★★★★★ 5/5
GoogleThey helped us find a perfect home when we moved from London to the countryside. I am forever grateful. THANK YOU Connells!PositiveResponsiveness, Quality, Professionalism
Maria · 9 November 2021
★★★★★ 5/5
GoogleThey helped us find a perfect home when we moved from London to the countryside. I am forever grateful. THANK YOU Connells!PositiveResponsiveness, Quality, Professionalism
Maria · 23 October 2021
★★★★★ 5/5
Googlehelpful through the moving process and Danni helped make the move quick and easy
Rhys · 9 January 2023
★★★★★ 5/5
GoogleExcellent service from Martyn White as the mortgage advisor. He went above and beyond to enable us to move during a complicated and onerous mortgage process; thank you!
Michael · 23 October 2020
★★★★★ 5/5
GoogleAn exceptional service from James at Connells. Went above and beyond to find solutions and drive our sale through. Great to work with.
Christian · 23 October 2021
★★★★★ 5/5
GoogleGreat service, amazing staff, get what you need when you need it, sorted me out a property within weeks of application couldn't ask for a better estate agents
Josh · 24 October 2018
★★★★★ 5/5
GoogleFriendly staff and a well organised branch. Would highly recommend them. I used martin who is a mortgage advisor and he was very thorough i walked away happy.
George · 24 October 2018
★★★★★ 5/5
GoogleConnells were amazing. Had constant contact with Mark and even when things got complicated, they were brilliant. Thank you so much.
Chris · 23 October 2020
★★★★★ 5/5
GoogleGreat communication’s, pleasant team to deal with and very very helpful from start to finish! Couldn’t have done it without them!
Sam · 24 October 2019
★★★★★ 5/5
GoogleVery helpful. We went for "offers over" and they found three potential purchasers and got us £15,000 above the initial price.
Ann-Marie · 24 October 2019
★★★★★ 5/5
GoogleRating only, no written review.
Praveen · 17 January 2026
Agent replied · 18 April 2026
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
★★★★★ 4/5
GoogleBeen very big help with getting us a flat to rent and the whole team was very good.
Nikita · 24 October 2019
★★★★★ 4/5
GoogleVery helpful staff member answering our enquiry.
Baz · 23 October 2021
★★★★★ 1/5
TrustpilotBad service
Revlm · 14 October 2025
★★★★★ 5/5
GoogleRating only, no written review.
Balan · 17 June 2025
Agent replied · 22 July 2025
Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!
★★★★★ 1/5
GoogleDo not use! Liers and terrible service.
M · 24 October 2016
★★★★★ 1/5
GoogleNot a good experience.
Carol · 24 October 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.