Trusted Agent profile Β· Solihull

Smart Homes Solihull reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

665 reviews across 4 platforms

316 Stratford Road, Shirley, Solihull, B90 3DN

Smart Homes's office in Solihull, at 316 Stratford Road, is rated 4.7 out of 5 across 665 reviews on four platforms, including 632 Google reviews rated 4.8.

Google logo

4.8 / 5

632

Reviews on Google

This office

Facebook logo

5.0 / 5

17

Reviews on Facebook

Business-wide

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

14

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Solihull office, from every platform, shown as written. First names only.

5/5

Google

Gin has been brilliant dealing with all of the complications of this sale. Always pleasant and reassuring. Definitely recommend

Theresa Β· 8 October 2024

Agent replied Β· 22 October 2024

Dear Theresa Thank you so much for your five star review I will certainly pass your feedback onto Gin Best wishes Jamie

5/5

Google

Bought my first home through Smarthomes, can not fault them at all, from being able to book my viewing to handling my case right through to completion. Gin was handling my case and let me tell you she is a machine and gets the job done. Thanks for the experience πŸ‘ …

Bilal Β· 18 June 2022

Agent replied Β· 17 June 2024

Dear client, Thank you for taking the time to leave us a top-rating. We wish you all the best with your property, we will make ssure that your kind words are passed on to Gin. Kind regards, Team Smart Homes

5/5

Google

We contacted Smarthomes regarding the sale of my sister's property. From start to finish all the staff were extremely professional, helpful and friendly and they could not have done more. We would highly recommend Smarthomes to all.

Robert Β· 21 October 2023

Agent replied Β· 17 June 2024

Dear Robert Thank you for taking the time to write you 5 star Google review in relation to the service you have received from the Smart Homes Team . Regards jamie

5/5

Google

Josh Field was so professional and very helpful throughout the whole purchase and made it less stressful and was always on the ball, Done exactly what he said and would highly recommend him.

Adam Β· 19 January 2024

Agent replied Β· 17 June 2024

Dear Adam Thank you for taking the time to place your 5 star google review and in particular your dealings with Josh . Thanks again Regards Jamie

5/5

Google

Great service from Smart Homes. Everyone we dealt with were friendly, knowledgable and very helpful making the house sale as smooth as possible. Thank you to Laura and the rest of the team.

Cat Β· 19 January 2024

Agent replied Β· 17 June 2024

Hi Cat Thank you for your feedback Best wishes Jamie

5/5

Google

We could not have received a more efficient , friendly service with the buying of our commercial property through Smart Homes. Warren was incredibly helpful throughout every step of the purchase. Thank you.

Glenn Β· 19 January 2024

Agent replied Β· 17 June 2024

Dear Glen Thankyou for your 5 star review in regards to our commercial department and your dealings with Warren , I will certainly oaaa your positive comments on . Regards Jamie

5/5

Google

As always, Josh and the team at Smart Homes were warm, efficient and kept us updated throughout the sales process. We have complete confidence in Smart Homes and are happy to recommend them.

Karen Β· 19 January 2024

Agent replied Β· 17 June 2024

Thank you Karen for your feed back allways a pleasure to deal with you both

5/5

Google

I recently purchased my home via smart homes. I managed to complete in 6 weeks thanks to the excellent support and service from Helen and the team.

Mike Β· 18 May 2024

Agent replied Β· 17 June 2024

Dear Mike Thankyou so much for your 5 star google review in relation to the service you have received from Helen and the Team I will pass your comments on during Monday Mornings meeting . Best wishes Jamie smart

5/5

Google

My partner and I have just bought a house through Smart Homes and we couldn't be happier with the service provided. All the staff members we interacted with were very professional. In the later stages, Helen was our point of contact and she was so helpful and friendly throughout the process.

Anna Β· 18 June 2022

Agent replied Β· 17 June 2024

Dear Anna, Thank you for leaving us a great review, and good luck to you and your partner with your new home. Kind regards, Team Smart Homes

5/5

Google

I’m currently selling my property and we are dealing with Nicola. She has been amazing all the way offering advice and being a great help. Thank you Nicola for all your help

Will Β· 19 January 2024

Agent replied Β· 17 June 2024

Will , Thank you so much for taking the time to place your review We will continue to do our best for you ! Kind regards Jamie

5/5

Google

Big thank you to Smart Homes especially Charlotte Hopwood for helping our house move process go smoothly. Nothing was too much trouble and were kept updated throughout . Highly recommend. 😊 …

Lianne Β· 19 January 2024

Agent replied Β· 17 June 2024

Dear Lianne Thank you for your review

5/5

Google

Highly Recommend Smart Homes! We recently purchased a property and from viewing until completion they were absolutely faultless. The viewing agent recommended their Mortgage Advisor Charlotte and were so glad we made the decision to use her. She’s so knowledgeable in her field and worked tirelessly to secure us the best deal, given current rates we were worried that we would be making huge repayments but Charlottes expertise meant we needn’t have worried, she kept us in the loop on progress and sent any paperwork immediately. Overall a seamless service from both Smart Homes and Charlotte Hopwood. Thanks for such a stress free move…. Many thanks.

Kayleigh Β· 19 January 2024

Agent replied Β· 17 June 2024

Thank you Kayleigh

5/5

Google

We had an outstanding experience with Helen at Smart Homes. She wad amazing in helping us find our dream home. Helen's dedication, professionalism, and in-depth knowledge of the market made the entire process smooth and enjoyable. She was always responsive to our queries and went above and beyond to ensure we found the perfect property. We are grateful for Helen's exceptional service and would highly recommend her to anyone in search of a reliable and trustworthy estate agent. Thank you, Helen, for making our home-buying journey such a positive and memorable experience!

Emma Β· 19 January 2024

Agent replied Β· 17 June 2024

Hi Emma Thank you , I will pass on your comments to Helen

5/5

Google

Smart Homes provided an outstanding service from the beginning, providing a valuation, right through to the end, with completion. I was kept informed throughout the process and I would single out Debbie Guest, the agent dealing with my sale, for particular praise.Do not be misled by the price realised for the property, it was in need of complete renovation so could never achieve the prices of similar properties in this road. (Source : allAgents)

Michael Β· 18 May 2024

Agent replied Β· 17 June 2024

Dear Michael Thank you so much for your recent 5 star google review in relation to the service you have received from Debbie and the Smart Team I will be sure to pass your comments on . Kind Regards

5/5

Google

Smart Homes is a fabulous Estate Agent situated in the heart of Solihull. We sold our property through them and found the team to be very professional and thorough with their work. The team we worked with were amazing, very friendly and patient with the endless questions that were thrown at them. I would personally recommend Smart Homes to anyone looking at selling/ renting their property out or even buying as we had no problems at all and everything went very smoothly.

Sarika Β· 13 January 2024

Agent replied Β· 12 January 2025

Dear Sarika, Thank you so much for your 5* review and for using Smart Homes to sell your property. We value your feedback and have passed this onto the team. Wishing you all the very best! Team smarthomes

5/5

Google

I bought a house via Smart Home recently. Helen Cole of Smart Home has been very helpful. She followed up with the vendor and my solicitor for the questions or issues raised. it's an pleasant experience in my purchase.

Sam Β· 23 July 2023

Agent replied Β· 17 June 2024

Dear Sam Yee , Thank you so much for taking the time to post your 5 star google review. I will pass your comments on to Helen and we wish you every happiness in your new home

5/5

Google

Gin was very good, very professional and very helpful especially when we crossed the final hurdle

Susan Β· 27 October 2024

Agent replied Β· 10 November 2024

Dear Susan Thank you so much for your recent review I will certainly Pass your comments on to Gon and the team Regards Jamie

5/5

Google

Professional, efficient and pro active. Staff worked hard to market my property and carry out viewings until sale agreed. Also keeping us updated of new properties as they become available and ensuring we have a reserved viewing slot. Would recommend Smart Homes when selling or buying a property. Thanks Team

Kristal Β· 18 June 2022

Agent replied Β· 17 June 2024

Dear Kristal, Thanks for taking the time to write this review. We pleased that your property sold, and we're delighted that you have been happy with our estate agency services. Kind regards, Team Smart Homes

5/5

Google

Could not fault anything about our experience with Smart Homes. Everyone we dealt with were professional and lovely. Shout out to Gin especially who always returned our calls and kept us updated with the progression of sale, and was an absolute star . She is an asset to Smart Homes

Dawn Β· 18 June 2022

Agent replied Β· 17 June 2024

Dear Dawn, Thanks for a great review, Gin is a real asset to our team, and we will pass on your kind words.. Kind regards, Team Smart Homes

5/5

Google

Smart Homes made the purchase of our property simple and easy, Providing a very professional service. Special thanks to Gin for going above and beyond keeping us updated along the process.

Alastair Β· 19 January 2024

Agent replied Β· 17 June 2024

Dear Alastair Thank you for your recent Google review in relation to the service you have received from Gin

5/5

Google

Thanks for selling our house professionally and efficiently. Thank you Helen Cole for keeping us calm and positive very skilled lady.

Richard Β· 25 July 2024

Agent replied Β· 24 August 2024

Dear Richard , Thank you for taking the time to leave your five star review in relation to your dealings with Helen . I will certainly pass your positive feedback back on . Best wishes Jamie Smart .

5/5

Google

We’ve moved house a few times, this time has been the easiest and most stress free experience thanks to Smart Homes. Special thanks to Helen for her weekly phone calls, keeping us informed at every stage of the sale.

Hazel Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Hazel, Thank you so much for your 5* review! Your feedback has been passed onto Helen who is extremely grateful for your comments. We wish you all the best for the future. Many thanks, Team Smarthomes

5/5

Google

We have recently purchased our first home through Smart Homes. Debbie was great with the updates and did keep me informed on a regular basis, and also arranged additional property viewings with the sellers which was very much appreciated.

Lucy Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Lucy, Thank you for your lovely 5* review. May we take the opportunity to wish you all the very best in your new home. Team Smarthomes

5/5

Google

Very happy with the service at Smart Homes. Would highly recommend to my family and friends for buying and selling. Melissa was very helpful and always happy to help. Charlie

Charlie Β· 19 January 2024

Agent replied Β· 17 June 2024

Thank you Charlie !

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Smart Homes's Google reviews

Questions about Smart Homes Solihull

How many reviews does Smart Homes Solihull have?

Smart Homes's Solihull office has 665 reviews across four platforms: 632 on Google, 17 on Facebook (across the whole business), 2 on Yell, 14 on Trustpilot (across the whole business).

What is Smart Homes Solihull's rating?

Smart Homes Solihull is rated 4.7 out of 5 across all 665 reviews, and 4.8 out of 5 on Google from 632 reviews.

Where is Smart Homes's Solihull office?

Smart Homes Solihull, 316 Stratford Road, Shirley, Solihull, B90 3DN.

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