Smart Homes Solihull reviews

★★★★★ 5/5

Google

I used Smart Homes for the recent sale of my commercial property, Warren Matthews looked after the sale from start to finish. His professionalism with liaising between myself and the buyer was outstanding. His communication was excellent and nothing was too much trouble for him. I don’t think without all his efforts we would have got the sale of the property over the line, and want to say a massive thank you for all his help.

Jane · 21 October 2023

★★★★★ 5/5

Google

Great experience through SH and all staff very well mannered - especially Adam - full of knowledge, experience and great customer service!

Ellie · 18 February 2024

★★★★★ 4/5

Google

Good set fee. Agents kindly showed people around on our behalf and looked after the house well during these showings. They did good checks on potential buyers. Very quick exchange once a suitable buyer was found, as much down to our very good conveyancing company. However during sales , communication was very hit and miss. If we missed the weekly call because we were busy then there was no follow-up call. Little advice was given about sale price once it was on the market, and it was during a difficult time in the market place. We went for weeks sometimes without any communication due to missing the weekly call and felt rather on our own at this point and not knowing what was going on.

Amaryllis · 18 June 2023

★★★★★ 5/5

Google

I recently worked with estate agents Nicola, Suzanne, Gemma and John, and I must say, I had a wonderful experience. As a first-time property buyer in the UK, I was a bit nervous about the process, but they were very patient and responsive, always keeping me updated with the latest information. They made the entire process smooth and hassle-free, and I couldn't have asked for a better team to work with. I highly recommend this team to anyone looking for a reliable and professional estate agent service. If I ever need such services in the future, I would not hesitate to contact them again. Thank you for everything!

Dennis · 18 June 2023

★★★★★ 5/5

Google

Smart Homes is a fabulous Estate Agent situated in the heart of Solihull. We sold our property through them and found the team to be very professional and thorough with their work. The team we worked with were amazing, very friendly and patient with the endless questions that were thrown at them. I would personally recommend Smart Homes to anyone looking at selling/ renting their property out or even buying as we had no problems at all and everything went very smoothly.

Sarika · 18 June 2023

★★★★★ 5/5

Google

Smart homes have been great through a really challenging move. We moved to them from another estate agent after 2 failed buyers and then put our house back on the market as Liz Truss tanked the economy. Through all of this they have been positive, professional and have given great advice and we have finally got there! Debbie especially has been such a help, walking alongside us and negotiating all the challenges in a highly competent, efficient and kind way. She has been a life line. Thanks.

Sarah · 18 June 2023

★★★★★ 5/5

Google

Excellent service would definitely recommend to friends and family Patricia Cresswell was exceptionally professional I was very happy with my experience 😀 …

Eileen · 19 January 2024

★★★★★ 5/5

Google

I would just like to say how amazing and hard working Helen is, how kind and helpful she has been! 100% the best

Paige · 19 January 2024

★★★★★ 5/5

Google

I had a great experience with smarthomes. Rory Powell was particularly helpful and supportive throughout the whole process making it feel stress free!

Sara · 19 January 2024

★★★★★ 5/5

Trustpilot

First class support from the team

I have used smart homes for 2 properties I have sold of late and had fantastic support from the Team who worked hard to make sure both myself and the buyer were kept updated as the sale progressed. Couldn't have asked for an easier or more professional Estate Agent to work with! Appreciate all the support and will definitely use them again in the future

Edwina · 4 August 2025

★★★★★ 5/5

Google

Smart Homes gave us a fabulous service from start to finish. We received a good offer within 2 weeks. The sales team - thank you so much Gemma- is in touch weekly and gives friendly, efficient support to deliver the sale. Thoroughly recommend this agentPositiveResponsiveness, Quality, Professionalism, Value

Katrina · 18 June 2021

★★★★★ 5/5

Google

Excellent through out the sale of our house.Going above and behond with the buying of our new one. We can't praise them highly enough for all the work they put in.

Barbara · 23 August 2025

★★★★★ 5/5

Google

Charlotte was amazing at getting our mortgage. Her efficiency was impeccable. I would definitely recommend her to anyone looking for a mortgage.

Jay · 19 January 2024

★★★★★ 5/5

Google

My experience at Smart Homes was was friendly and informative thanks to Gin, who was very helpful throughout my visit!

Rajesh · 18 February 2024

★★★★★ 5/5

Google

Team were absolutely brilliant. Especially Rob, amazing communication, kept us updated at every step of the process. We'd definitely recommend.

Claire · 18 February 2024

★★★★★ 5/5

Google

Highly recommended, received a very professional service! Nicola was fantastic - very helpful and really understood our needs as a family.

Gemma · 19 January 2024

★★★★★ 5/5

Google

Would 100% recommend Smart Homes. Adam was particularly very helpful and made the whole process as smooth as possible. Thank you!!

Hannah · 19 January 2024

★★★★★ 5/5

Google

If you appreciate professionalism, integrity, support and availability of a first class standard look no further than Smart Homes for both sale and purchase. We have experienced both processes handled by Josh Field who managed everything superbly, smoothing a pathway fraught with emotions. Well done Josh and thank you so much for everything you have accomplished on our behalf. Jo and David.

Joanna · 3 June 2024

★★★★★ 5/5

Google

From Start to finish Smart homes team supported us with our move and purchase of a new property. After the disaster we had with Dixons it was so much easier to have them along with you and keeping you updated has the process went along, for me I certainly would not go anywhere else to sell a property then Smart Homes.

Family · 10 June 2024

★★★★★ 5/5

Google

Can't speak highly enough of Smart Homes. Buying my 1st house is stressful enough but My Go to person who helped through the whole process was Gin Kaur, Nothing was to much trouble and she was always available to provide me with updates on what's happening. Would highly recommend anyone who's looking to buy a house to use you guys.👍🏽👍🏽👍🏽

Jatinder · 26 June 2024

★★★★★ 5/5

Google

I dealt with Helen as she was acting on behalf of my vendor. She was a pleasure to deal with and kept me well informed throughout the process. I definitely heard from Helen more than my own estate agent.

Nina · 18 June 2022

★★★★★ 5/5

Google

Can't speak highly enough of Smart Homes. Buying my 1st house is stressful enough but My Go to person who helped through the whole process was Gin Kaur, Nothing was to much trouble and she was always available to provide me with updates on what's happening. Would highly recommend anyone who's looking to buy a house to use you guys.👍🏽👍🏽👍🏽

Jat · 25 June 2024

★★★★★ 5/5

Google

Big thank you to smart homes especially Helen who was very helpful answered all our questions I would definitely recommend

Kevin · 19 January 2024

★★★★★ 5/5

Google

Brought my first house with Smart Homes great customer service special thanks to Gin for all her help and support.

Gursharan · 19 January 2024