Trusted Agent profile · Solihull

Smart Homes Solihull reviews

4.7

★★★★★ Excellent

666 reviews across 4 platforms

316 Stratford Road, Shirley, Solihull, B90 3DN

Smart Homes's office in Solihull, at 316 Stratford Road, is rated 4.7 out of 5 across 666 reviews on four platforms, including 632 Google reviews rated 4.8.

Google logo

4.8 / 5

632

Reviews on Google

This office

Facebook logo

5.0 / 5

17

Reviews on Facebook

Business-wide

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

15

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Solihull office, from every platform, shown as written. First names only.

5/5

Google

I highly recommend Smart Homes, we have always used them when selling our home. Helen is always a huge help

Anna · 19 January 2024

Agent replied · 17 June 2024

Thank you Anna for your lovely words Regards Jamie Smart

5/5

Google

Adam Cox was really helpful this week, thanks So much. Really great service would highly recommend talking to him.

Nikki · 19 January 2024

Agent replied · 17 June 2024

Thank you Nikki

5/5

Google

Great experience from start to finish - Adam was very helpful throughout my whole experience. Very professional and personable.

Connie · 19 January 2024

Agent replied · 17 June 2024

Dear Connie Thankyou for your kind words

5/5

Google

First class service - I’ve used Smart Homes to buy and sell houses on numerous occasions and the service is always second to none. Jamie Smart has built a brilliant team who always go the extra mile to ensure their clients get the best service. So if you’re looking to sell you house in the Solihull and surrounding areas, give them a call and look no further

Neil · 19 January 2024

Agent replied · 17 June 2024

Dear Neil Thank you so much for your recent review , I will pass your comments on to the Team Best wishes. Jamie

5/5

Google

I am very happy with the service of this company. Thank you so much for all the help special mention to Warren. Much appreciate

Mercy · 21 September 2023

Agent replied · 17 June 2024

Dear Mercy Thank you so much for leaving your five star google review and becoming our 500th review I will be sure to pass your positive comments on to Warren and the commercial Team . Kind regards Jamie

5/5

Google

Gemma Sproston was very helpful during a difficult and drawn out process that went right down to the wire. She was always easy to contact and very responsive which gave me confidence that she was acting in a timely and professional manner throughout.PositiveResponsiveness, Professionalism

Richard · 18 June 2021

Agent replied · 17 June 2024

Dear Richard, Thank you for leaving us such a nice review, your kind words have been forwarded to Gemma. Kind regards, Team Smart Homes

5/5

Google

What a great experience selling my flat with Smart Homes. Helen and her team are amazing. An outstanding, professional, friendly service with daily communication throughout. Highly recommended

Sarah · 18 June 2023

Agent replied · 17 June 2024

Dear Sarah, Thank you for your 5* review, your feedback has been passed onto Helen and her team. We are pleased you used our services to sell your property. Wishing you all the best for the future. Team Smarthomes

5/5

Google

I've dealt with a number of estate agents in B90 area and thankfully the house I ended up buying was through Smart Homes. I say thankfully as this estate agent has some great staff working for them. Extremely pleased with the service I received and importantly was made to feel valued. The weekly progress updates via a phone call were useful. Thank you to all the staff at Smart Homes that I had dealings with.

Jay · 18 June 2023

Agent replied · 17 June 2024

Dear Jay, Thank you for your wonderful 5* review! The staff here at smarthomes really value feedback like this and we are so proud of the team we have working for us. We wish you all the very best in your new home. Many thanks, Team Smarthomes

5/5

Google

Fantastic experience thank you to Rory and the team for finding me and my family our dream home.

Tracy · 19 January 2024

Agent replied · 17 June 2024

Dear Tracy Thank you so much I will pass your comments on to Rory

5/5

Google

Warren and the team at Smart homes were excellent throughout the whole process. I would highly recommend them.

Peter · 19 January 2024

Agent replied · 17 June 2024

Hi Peter Thank you for your review

5/5

Google

Helen was very cooperative, friendly and professional. Very approachable and continuously giving updates. Highly recommended!

Ahmed · 19 March 2024

Agent replied · 17 June 2024

Dear Ahmed Thank you so much for your recent 5 star review . I will pass your comments onto the team. Kind regards. Jamie Smart

5/5

Google

We brought a property earlier this year that was listed with Smart Homes. They weren't our estate agents yet they were amazing. From the guy that showed us the house to Sue who was on the case until the sale completed; they were so easy to deal with, constantly kept you updated and at times were the people who gave us the most information when we had no idea what was going on. Can't praise them enough. Thank you so much - we are very happy in our new home.

Angie · 25 December 2022

Agent replied · 24 December 2024

Dear Angie, We are extremely glad that we could help with the sale of your property. We will pass your kind words on to Sue. Kind regards, Team Smart Homes

5/5

Google

If you are fortunate enough to have Helen Cole progressing your sale, you\'ll be delighted! A difficult chain, we wouldn\'t have got it through without her, she was amazing and a credit to Smart Homes. Jamie Smart himself too was kind, generous with his time and most helpful. (Source : allAgents)

Elliot · 8 October 2024

Agent replied · 22 October 2024

Dear Elliot, We got there in the End !! Congratulations to you and your family and we wish you all the happiness in your New Home . Regards Jamie

5/5

Google

We received fanatic service when selling our property. Helen and Rob were always on hand to help.

Frances · 19 January 2024

Agent replied · 17 June 2024

Frances Thank you for your kind words

5/5

Google

Fantastic service from Smart Homes. Special thanks to Helen who looked after us start to finish.

Paisley · 19 January 2024

Agent replied · 17 June 2024

Thank you Paisley

5/5

Google

From first contact with Dawn Froud at Smart Homes, the service has been second to none! Dawn’s professional approach, her experience and knowledge, the attention to detail and warm friendly manner made the whole process feel relaxed and comfortable. I would have no hesitations in recommending Dawn to anyone who is in the market and looking for a seamless experience, you won’t regret it!

Chris · 19 January 2024

Agent replied · 17 June 2024

Thanks Chris your comments are greatly appreciated I will pass your comments on to Dawn and the New Homes Team . Kind regards Jamie

5/5

Google

Josh At Smart Homes has really helped us to get our home on the market and ready for sale. He was realistic with valuation and is keen to support us through a sale. I feel confident in his experience that we will get the very best outcome to selling our lovely home. Thanks all at the office, but to you Josh. big thanks.

Abi · 29 January 2024

Agent replied · 17 June 2024

Hi Abi Thank you for taking the time to post your review

5/5

Google

I used Smart Homes to sell my property & they were outstanding on every level, but i must reserve praise for Debbie Guest, a real asset to the company & i can't sing her praises enough dealing with the progression of the sale through to completion.

Peter · 24 November 2024

Agent replied · 8 December 2024

Dear Peter Thank you so much for your feed back in relation to the service you have received from smart homes & particular to your dealings with Debbie . I will pass your comments on to. Kind regards Jamie

5/5

Google

I have experience of this estate agency as a purchaser and as a seller. I highly recommend using Smart Homes. At every stage professional and efficient and dedicated to seeing transactions through as expeditiously as possible. Quick communication response times and selling a house with them recently I was kept up to date at every stage. A faultless service from the excellent team at Smart Homes.

Katriona · 20 November 2023

Agent replied · 17 June 2024

Dear Katrina Thank you for taking the time to place a 5 star google review for Smart Homes , I will be sure to pass your comments on .

5/5

Google

We have used Smart homes (commercial) recently when looking to open up our new bakery shop. We dealt with Warren Matthews who was great in dealing with all our queries. Top service from Warren and I would highly recommend Smart Homes agency. Thanks again for all the help and support! Nikhil on behalf of Dipyum Cakes

Nikhil · 18 June 2023

5/5

Google

Trish is brilliant. Super helpful with a query I had and very friendly but professional.

Lydia · 19 January 2024

Agent replied · 17 June 2024

Thank you Lydia For your recent review I will pass your comments on to Trish and the new homes team !

5/5

Google

Brilliant estate agents. Helen was so helpful, very professional, and very supportive. Thank you ☺️

Lisa · 19 January 2024

Agent replied · 17 June 2024

Lisa Thank you so much I will pass your comments on to Helen and the team Regards Jamie

5/5

Google

Recently dealt with Smart Homes for both a house sale and purchase. We had a great experience with Gin Kaur who provided us with regular updates from the point of sale through to completion and really helped to keep the chain moving when issues presented themselves.

Vick · 17 November 2024

Agent replied · 8 December 2024

Hi Vick Thankyou so much for your recent review . I will pass on your comments to Gin and the team Kind regards Jamie

5/5

Google

I worked for Smarthomes for a year and I thoroughly enjoyed working with such a hardworking, friendly and proactive team who focuses on delivering the best possible customer service. If you would like to sell or buy your home, I can’t recommend Smarthomes enough!!

Francesca · 18 June 2020

Agent replied · 17 June 2024

Dear Francesca, Many thanks for your kind words, we're pleased that you enjoyed your time working with us and your hard work was much appreciated! Kind regards, Team Smart Homes

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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