Smart Homes Solihull reviews

★★★★★ 5/5

Google

We've recently purchased from Smart Homes, they have been absolutely brilliant! Debbie Guest was very professional and constantly kept us informed to what's happening. Debbie was quick with responding back to us regarding any enquiries. Thank you and I will definitely recommend your services to family and friends.

Sheena · 18 June 2023

★★★★★ 5/5

Google

Debbie at Smart Homes was amazing from start to finish. Really helpful, always available, and made the whole process so much smoother. Highly recommend!

Shabana · 26 March 2026

★★★★★ 5/5

Google

Thank you Helen for all of your hard work and support during the sale and purchase of our house. We appreciate everything you have done for us and we are sure to return to Smart Homes in the future

Amarjeet · 19 January 2024

★★★★★ 5/5

Google

Smart Homes have shown great help & support, in particular Adam Cox. In the process of selling our property , he phones weekly & keeps me updated with viewings & feedback. Thank you Adam appreciate all your help .

Wendy · 19 January 2024

★★★★★ 5/5

Google

Such a wonderful experience buying our first home! Worked with Helen Cole, she made the process so simple and it was no stress at all! I would definitely use them again and recommend!

Torri · 18 May 2024

★★★★★ 5/5

Google

Tom is a great person to deal with always happy, polite a real gentleman a great asset to smart homes. Thank you for all your help and guidance and understanding and patience, I always recommend smart homes because of your great service much obliged. 👍 …

Wahid · 23 July 2023

★★★★★ 5/5

Google

Just wanted to say a massive thank you to Gin for all the help from start to finish in securing my parents property, highly recommend using SmartHomes and Gin to anyone looking for help and tip top service.

Sonny · 19 January 2024

★★★★★ 5/5

Google

Smart homes have been fabulous with the sales of both mine and my partners apartments and then with helping us secure an offer with our soon to be family home. Thank you to Nicola for making this happen!

Lottie · 19 January 2024

★★★★★ 5/5

Google

Very pleased with my experience with Smart Homes. Ginn was great. She kept me informed and was quick to respond to calls and emails and was reassuring as it took me a while to find the right property for me.

Sharon · 20 November 2023

★★★★★ 5/5

Google

Wonderful service provided by Rory Powell. From the moment of meeting him to the completion date he has been more than helpful and accommodating to our requests and needs. Anything he could do to help he did or ensured the relevant concerned resolved any issues within a timely manner. Rory is an asset to Smart homes!

Farrukh · 18 June 2022

★★★★★ 5/5

Google

I used Smart Homes for buying my house. Debbie was always helpful, sent regular updates related to my purchases . All queries were responded promptly over the phone or via email. All stages of purchase were completed as I requested. I definitely recommend Smart Homes

Nirmalya · 18 June 2023

★★★★★ 5/5

Google

A fantastic service from start to finish. Helen Cole especially was great throughout and would recommend smart homes to anybody

Andrew · 2 April 2026

★★★★★ 5/5

Google

Have just recently used smart homes and have been helped every step of the way. I would like to personally mention Gemma who has been so polite and helpful with me. Thank you Gemma 😊 …

James · 19 January 2024

★★★★★ 5/5

Google

I found Smart Homes to be a very professional company to deal with, they certainly know how to make you feel important. I dealt with Adam who guided me through the process and was always helpful.

Susan · 19 January 2024

★★★★★ 5/5

Google

After viewing many properties through many estate agents, smart homes have been the most professional and have kept us up to date at every stage, especially Emma. Also, our experience with viewings were lovely, especially with Martin and also Trevor so thank you guys.

F · 18 June 2023

★★★★★ 5/5

Google

Smart Homes made the process of buying my first house so so easy. Really friendly people who genuinely care about you and the smooth running of your purchase. HUGE thank you to Gin for everything she’s done for me and for such excellent service.

Emily · 18 June 2023

★★★★★ 5/5

Google

The level of customer service received from Smart Homes is second to none. Jamie and his staff exceeded my expectations and their level of professionalism was outstanding. From the moment I appointed them and put my trust in the company, I knew I was in safe hands with Smart Homes. I wouldn't use any other estate agent to sell my home and can see why they continually win awards for their customer dedication and service. Thank you to all the team - you are amazing!!

Rebecca · 19 March 2024

★★★★★ 5/5

Facebook

After several negative experiences with other estate agents we instructed Smart Homes after meeting Jamie and Russell. We went on the market on Thursday afternoon, with block viewings booked for that Saturday and an acceptable offer received Sunday morning! Then Gin went over and above to ensure a smooth completion. Everyone we engaged with at Smart during the process was professional and helpful. We would highly recommend them!

Holly · 8 September 2018

★★★★★ 5/5

Google

Josh was with me every step of the way and always available to answer questions and provided quick and helpful responses. This and his friendly manner made the whole process so much less stressful

Ali · 19 January 2024

★★★★★ 5/5

Google

I called Smart Homes and spoke to Gin. She was so helpful in my new purchase She was professional, reliable and gave honest advice Thanks Gin .. i would recommend Smart Home to everyone

Satpal · 19 January 2024

★★★★★ 5/5

Google

I had a great experience with Smart Homes. The team are very accommodating and friendly. Rory Powell was able to help me in an efficient manner, and I left the whole experience very satisfied.

Ben · 19 January 2024

★★★★★ 5/5

Google

We had a great experience with Smart Homes. Gemma was always responsive and answered our questions. As first time buyers we really appreciated this. Would definitely recommend.

Katie · 3 June 2024

★★★★★ 1/5

Trustpilot

Extremely disappointing experience

Extremely disappointing experience with Smart Homes Agency. Their team was unprepared during house viewings, failed to highlight any of the property’s strengths, and gave no feedback at all. Communication was poor and the whole process felt disorganized and unprofessional. I would not recommend them to anyone looking for a reliable estate agent.

Jonisson · 13 March 2026

★★★★★ 5/5

Google

We have recently sold our property via Smart Homes and I am really pleased to report that our experience, from start to finish, has been outstanding. The service has been professional and honest with great communication, including weekly updates, viewing feedback and property market reports. Their advertising and photography really captured our home as we had hoped and when we made some alterations to the property (decorating), Smart homes came out immediately to take new photos and published updated advertising straight away. From the moment we accepted an offer we were advised of who our sale liaison person was (Gin Kaur). We had regular contact and she really did push our sale through. Smart Homes have definatley relieved many of the pressures that come with buying and selling, and I have no doubt that we shall use their service again in the future as and when required. Thank You SMART HOMES

Lucinda · 18 February 2024