Smart Homes reviews

★★★★★ 5/5

Google

I used Smart Homes recently to sell a property that I owned after asking for recommendations on a local Facebook page. They were brilliant from the start. Warren gave a realistic valuation and good advice (as the property needed some modernisation) and he kept in touch through the valuation phase and the viewings. Then the sales progression team took over. Both Nicola and Sue kept me informed every step of the way and their communication was excellent. All in all it was a really good experience at a time when the market is very challenging. I would not hesitate to use Smart Homes again for buying or selling and I think a lot of companies could learn a lot about how to communicate effectively from their team. Thank you all at Smart Homes for a straightforward and trouble free selling experience. You were great! I'd recommend you to anyone. X

Kathleen · 21 September 2023

★★★★★ 5/5

Google

Smart Homes have been like a breath of fresh air when it came to selling my home - me and my sister have been so pleased with how Gin Kaur held our hand through a very emotional time. we cant thank her enough. If we ever look to buy or sell in the future we know where to go. Thanks Jamie and of course Gin :)

Dean · 25 June 2024

★★★★★ 5/5

Google

Gin has been great with helping me process my house thank you so much

Tori · 16 February 2026

★★★★★ 5/5

Google

My experience with smart homes has been very positive. Their staff are extremely patient and professional. I would like to give a special mention to Gin from the sales progression team and Tom Smart from the sales team. If I decide to sell a property again I would definitely choose Smart Homes over any other agency. They have a depth of experience of the area and are always prompt in their response. I would highly recommend Smart Homes to anyone wanting to sell or buy a home.

Ihab · 23 July 2023

★★★★★ 5/5

Google

It's been a while since I had to sell a property and I was wary of the process. I was really impressed with the Sales Progression Team at Smarts, in particular Debbie. She kept on top of all parties involved, in a complex three way sale, and doggedly pursued matters to ensure that the sale eventually completed. I wouldn't hesitate to use Smarts again.

Claire · 25 June 2024

★★★★★ 4/5

Google

Very good sales and progression teams. A special thank you to Gin for progressing our sale, she was an absolute star. Thank you

Emma · 22 November 2025

★★★★★ 5/5

Google

Smart Homes made our sale and purchase experience as stress free as possible and were available every step of the way to help and aid our journey. I couldn't recommend them enough for their professional service and unwavering support. Huge thank you to Debbie Guest who went above and beyond for us throughout the whole time and provided a trustworthy and reassuring support for both processes. We are now happy in our new home thanks to Smart Homes

TWS · 22 August 2023

★★★★★ 5/5

Google

Thank you to the team at Smart homes for an efficient and friendly service on our move. From Jamie’s initial visit detailing a friendly and honest service which matched the experience. To Emma and the team who facilitated the viewings/ negotiations and offers. Then crucially Deb in the post sales team whom was excellent in keeping us regularly updated. Her experience told and she was influencing wherever possible to move the sale forward. Always friendly and approachable with other staff on hand when central point was unavailable. The process of moving house is forever a stressful experience but knowing that there was trusted, experienced and friendly team on hand to help was great. Thank you all!

Dan · 18 June 2023

★★★★★ 5/5

Google

It has been quite a journey of ups and downs selling our home. I really couldn't have imagined going through that journey without Debbie Guest and the rest of the team at Smart Homes. We where supported professionally at every level. Debbie was there to guide and support us through some very difficult times. We have now sold and got the price we wanted. Smarthomes listen to their clients and carries out their requests. I have sold two houses with them and could never imagine going anywhere else. Pauline and Craig Horton

L · 18 June 2023

★★★★★ 5/5

Google

After a horrendous 10 months with other local estate agents trying to sell my home by continually lowering my asking price I reached out to Jamie and asked for help . Jamie advised immediate solutions and worked with me to ensure that my home could be sold without losing any more off the price … The day I went live with Smart homes I had 6 viewings booked within the day and from the first viewing I had an offer of the asking price which I have gratefully accepted .. Jamie and team have been exception, supportive of my personal situation and I would recommend them to any one looking to buy / sell a home - I will certainly be in touch again in the future .

Liz · 18 June 2023

★★★★★ 5/5

Google

Having to move our 'late' Mother's home on, Smart Homes was definitely the right choice for us. Sell or Rent was 'our' options for a home in need of a cosmetic facelift or a sympathetic restoration in a decent location. Jamie boldly took the reins, and with confidence in his excellent team managed the sale through, to a successful conclusion. Such was the market, we did encounter a speed bump, but, the team navigated round that one, thankfully... As a family we were really happy with the outcome, many thanks all, and best wishes for many more successful sales... Regards Mark (No.3 Son)

Susan · 18 June 2023

★★★★★ 5/5

Google

I cannot fault the service I have received at Smart Homes from Josh. My sale had fallen through after 6 months with another estate agent, I spoke to Josh who was extremely helpful and knowledgeable, my property was put up for sale the following day and within 2 days- 4 viewings, 3 offers. The offer I accepted was more than my previous sale. Would also like to thank Jamie for the viewings and Nicola/Tom for keeping me updated. An excellent experience, would certainly recommend.

Sue · 18 June 2023

★★★★★ 5/5

Google

I can’t thank Dawn enough for her hard work, compassion and meticulous knowledge surrounding the property market. From start to finish she has been exemplary. As a first time buyer she instantly put me at ease and quite literally bent over backwards to help enable me to buy my first home. She is a true asset to Smart Homes. I cannot thank her enough. It is my absolute pleasure to write this review and I wish Dawn a very successful career with Smart Homes.

Reuben · 18 June 2023

★★★★★ 5/5

Google

This review is in relation to the customer service I received from Debbie G in the progression team. I have moved 5 times in the last 10 years, so have dealt with quite a few agents. My experience with Debbie is the best ever. Debbie gave an excellent service to me and I was buying a house from a vendor who Smart Homes was acting for. Debbie was so helpful. She kept me fully up to date with what was happening. Arranged visits to the property, suggested services, liased between all solicitors, vendor and me. Debbie gave meaning to going above and beyond. I am so pleased with the service she provided - outstanding! - truly a credit to Smart Homes.

Angela · 18 June 2023

★★★★★ 5/5

Google

I had a great experience working with this estate agent. They were extremely helpful in guiding me through the process of buying my first property and made sure everything went smoothly. They were always available to answer any questions I had and provided valuable advice throughout the process. I never felt like I was alone in this big decision, and I really appreciate their expertise. I highly recommend this agent to anyone looking to buy a property. They truly made the experience stress-free and enjoyable. I had an outstanding experience working with Suzanne of this estate agent. She helped me secure my first property with no issues and made the process of buying my first home an enjoyable and stress-free experience. She was extremely knowledgeable and provided valuable advice throughout the process. She was always available to answer any questions I had and went above and beyond to ensure that everything went smoothly. Her expertise and professionalism made the whole process seamless. I highly recommend Suzanne and this estate agent to anyone looking to buy a property. She truly made the experience an enjoyable one and I am very grateful for her help.

Tina · 18 June 2023

★★★★★ 5/5

Google

I would like to express our gratitude to Debbie Guest from Smart Homes who was handling the sales progression for our home purchase. We were really impressed how attentive Debbie was throughout the process, giving us updates on a weekly basis even if sometimes there was not much to update us with. That helped us to feel at ease and be informed. We could compare the service of other agents and for sure Debbie was providing an exceptional standard. Huge recommendations from our side! Thank you!

Kristina · 18 June 2023

★★★★★ 5/5

Google

1st class service from start to finish. We have sold a number of properties within our family and Smart homes have delivered a 1st class consistent level of service with all dealings on all sales. From Jamie coming to visit to sales carrying out all viewings to the critical sales progression removing a lot of extra stress you don’t need. A special shout out to Sue on sales progression, excellent communication and follows things through with regular updates. Excellent work Smart Homes

Martin · 18 June 2023

★★★★★ 5/5

Google

Smart Homes have been excellent! They sold my property really quickly and also helped me with finding my new home. They chase the solictors and keep weekly contact, so you are kept up to date with the progression of the sale. Josh and Suzanne were brilliant and took so much of the worry and stress away, especially after the negative experience I'd had with a High St Estate Agent. I would use Smart Homes again for any future sales - best estate agent by far.

Esta · 18 June 2023

★★★★★ 5/5

Google

A massive thank you to Helen at Smart Homes for all she has done in the purchase of our new home. Helen took the time to get to know her clients, supporting and guiding with great professionalism and empathy when things weren’t always going to plan. Helen has been so kind and caring in the whole process always keeping us up to date, she always made sure she was honest and caring in every phone call. She has made our journey of our second purchase with Smart homes a successful one and we cannot thank her enough. She is a true asset to the Smart homes team and shows pure dedication to her job and her clients.

Sukhraj · 18 June 2023

★★★★★ 5/5

Google

I received the most amazing service from Smart Homes throughout the whole process of purchasing my first property, especially from Debbie. I had a particularly difficult time with my solicitors and with this being my first property I was completely in the dark, but luckily Debbie was there to guide me through the whole process. Extremely grateful for all the help and support I have received and would recommend Smart Homes to anyone looking for an estate agent that really cares about both sellers and buyers.

Katie · 18 June 2023

★★★★★ 5/5

Google

Gemma at Smart Homes was our contact for sales progression when purchasing our new home recently. She was always available to speak to or would call us back and kept us updated over the phone and via email. She was lovely to work with and always a pleasure to speak to. Thank you Gemma and the team!

Laura · 22 September 2024

★★★★★ 5/5

Google

We have just completed the sale of our new home and highly recommend Smart Homes as they have been truly amazing from start to finish. A massive thank you to Debbie in the Sales Progession team, she has been one of a kind and has gone the extra mile for us by always being there to help and support us through the process as first time buyers. Can’t thank you enough!!

Holly · 20 December 2023

★★★★★ 5/5

Google

Smart Homes were excellent throughout my puchase. Could not ask for more, Sue was great with updating and communicating with all parties. Thank you.

Sajad · 20 October 2025

★★★★★ 5/5

Google

We had a great experience with smart homes. Gemma made sure that all of our questions were answered and all of our concerns were put at ease. She made sure that there were no complications and kept us updated on the current stages of the sale which ensured we were stress-free the whole time. Thank you so much for being so helpful and understanding with buying our first home!

Emily · 19 January 2024